Business Commons^™

Applying Attribution Theory To Is Research As A Practical Method For Assessing Post-Adoption Behaviour, Irit Alony, Helen M. Hasan, Cecile Paris

Faculty of Business - Papers (Archive)

Researchers and practitioners alike see great value in understanding the implementation, adoption, and use of technology, and acknowledge the need to better understand post-adoption behaviour. Among theories that explain and predict human behaviour, attribution theory is recognised for its extensive investigation of behaviour's antecedents and consequences. This paper provides an overview of the theory, suggests a practical method for using it in IS contexts, and shows evidence that this method provides meaningful results. In order to address the complexities encountered in field-work, this paper argues that system-usage can be treated as an interpersonal relationship between the user and the system. …

Degrees Of Sophistication In Social Media Adoption For Tourism Operators In Australia - A Preliminary Analysis, Nina Mistilis, Ulrike Gretzel

Faculty of Business - Papers (Archive)

Given that SM is one of the "mega trends" that has significantly impacted the tourism system, this paper aims to provide an initial analysis for tourism operators in Australia in terms of the degrees of sophistication of SM adoption. A survey of 2172 tourism operators in Australia across five industry sectors revealed that two thirds had a Social Media site presence. However, in terms of sophistication measured by number of sites on which they had a presence, their updating frequency of site contents and monitoring the number and level of consumer engagement, the results indicated the level of sophistication could …

Touch Screen Technology Adoption And Utilisation By Educators In Early Childhood Educational Institutions: A Review Of The Literature, Melinda Plumb, Karlheinz Kautz, Holly Tootell

Faculty of Business - Papers (Archive)

The adoption of information and communication technology (ICT) in early childhood educational settings, in particular touch screen technology such as interactive whiteboards and tablet computing devices has potential for use within early childhood educational institutions. We conducted a literature review in order to understand what literature currently exists in this research area. The nature of ICT implementation as a dynamic, complex process, and concepts of organisational innovation were considered when examining articles. We demonstrate that there is a significant gap in the body of knowledge in regards to touch screen technology in early childhood, particularly from a process perspective, and …

Indian Millennials: Are Microchip Implants A More Secure Technology For Identification And Access Control?, Christine Perakslis, Katina Michael

Associate Professor Katina Michael

This mixed methods study with a sequential explanatory strategy explored qualitatively the statistically significant quantitative findings relative to Indian respondents’ perceptions about RFID (radio frequency identification) transponders implanted into the human body. In the first analysis phase of the study, there was a significant chi-square analysis reported (χ2 = 56.64, df = 3, p = .000) relative to the perception of small business owners (N = 453) that implanted chips are a more secure form of identification and/or access control in organizations and the respondents’ country of residence. Countries under study included Australia, India, the UK and US. The country …

Do Organisational Characteristics Explain The Differences Between Drivers Of Ict Adoption In Rural And Urban General Practices In Australia, Robert C. Macgregor, Peter N. Hyland, Charles Harvie

Faculty of Commerce - Papers (Archive)

A number of studies have compared general medical practices in rural locations with those in urban locations. Some of these studies have concentrated on the reasons why a GP might choose to work in a rural or urban setting. Others have examined the type of work required to be undertaken by medical professionals. Increasing use of information and communications technology (ICT) in medical practices has led to some studies examining their use in rural as well as urban settings. However, little if any research has examined whether ICT adoption drivers differ between rural and urban GPs based on their organisational …

Factors Impacting The Adoption And Use Of Ict In The Malaysian Sme Sector, Ali S. Saleh, Lois Burgess

Faculty of Commerce - Papers (Archive)

A review of extant literature reveals that little attention has been given to research into the level of ICT infrastructure among SMEs, as well as examining the factors that limit the use of ICT in these organizations. Earlier studies have mainly focused on the services sector. Hence, there is a need to conduct further empirical research across area range of industry sectors to better understand the challenges confronting SMEs that hinder the adoption and use of ICT. The aim of this paper is to conduct an empirical investigation to identify the barriers that limit the adoption of Information and Communication …

Empirical Investigation Of Internet Banking In The Uae: Bank Adoption Levels In The Context Of Customer Satisfaction And Influencers Of Adoption Among Potential Users (Wp), C. Fernandes, Raed Awamleh

Faculty of Commerce - Papers (Archive)

This study evaluates websites of foreign and local banks in the United Arab Emirates and through a survey of users ascertains factors that influence customer satisfaction of the internet banking service. In addition, determinants of potential users intentions are examined. It is shown that although the banking sector in the UAE is a regional leader, internet banking in the UAE is yet to be properly utilized as a real added value tool to improve customer relationship and to attain cost advantages. To identify factors influencing satisfaction of internet banking customers, data was collected from internet banking users and potential users …

Internet Banking: An Empirical Investigation Into The Extent Of Adoption By Banks And The Determinants Of Customer Satisfaction In The United Arab Emirates, Raed Awamleh, Cedwyn Fernandes

Faculty of Commerce - Papers (Archive)

This study adopts the Diniz (1998) model to evaluate websites of foreign and local banks in the United Arab Emirates and through a survey of users ascertains factors that influence customer satisfaction of the internet banking service. These are convenience, independence, and security of internet banking transactions.

Results suggest that although the banking sector in the United Arab Emirates is a regional leader, internet banking in the United Arab Emirates is yet to be properly utilized as a real added value tool to improve customer relationship and to attain cost advantages. To identify factors influencing satisfaction of internet banking customers, …

Electronic Commerce Adoption And Strategic Alliance Membership: A Study Of Regional Smes In Sweden, Robert C. Macgregor, Lejla Vrazalic

Faculty of Commerce - Papers (Archive)

The changes brought about by electronic commerce have had a profound effect on small to medium enterprises (SMEs). To manage these changes, SMEs have been encouraged to form strategic alliances. Yet despite the proclaimed advantages of such alliances, little research has been carried out to determine whether these structures have any impact on an SME’s decision to adopt e-commerce. There has also been a lack of research into comparing e-commerce adoption in those SMEs that are members of a strategic alliance to those that have opted to remain outside such arrangements. This paper aims to correct the situation by presenting …

Are The Standard Drivers For E-Commerce Adoption In Regional Smes Really Standard: A Comparison Of Australian, Swedish And Us Regional Smes, Robert C. Macgregor, Lejla Vrazalic, Deborah Bunker

Faculty of Commerce - Papers (Archive)

The sluggish pace of E-commerce diffusion in the SME sector is well documented. In response to this, one area that has given rise to continued research is the development of criteria (drivers) for Ecommerce adoption in the SME sector. This research has given rise to a 'standard' set of drivers that has become the basis upon which research into E-commerce adoption in SMEs is carried out. While a number of studies have attempted to develop models of E-commerce adoption, little has been done to discover whether, indeed, these criteria are universal to the sector. This paper presents the findings of …

Barriers In The Adoption Of A Market Orientation By Locally Based Non-Profit Organisations (Npos), Gary I. Noble

Faculty of Commerce - Papers (Archive)

The need for non-profit organisations (NPOs) to adopt a ‘market orientation’ has been promoted widely in the academic literature. To date, research in this area has focussed on either measuring the degree of market orientation within an NPO or detailing the financial and other benefits that accrue from a market orientation. Although this body of research acknowledges there are barriers to the adoption of a market orientation no study has identified the nature of these barriers. This study contributes to our knowledge by identifying what managers of small locally based NPOs perceive as the main barriers to the adoption of …

Beliefs And Attitudes Associated With Erp Adoption Behaviours: Grounded Theory From The It Managers And End-Users Perspective, S Arunthari, Helen M. Hasan

Faculty of Commerce - Papers (Archive)

No abstract provided.

A Grounded Study Of Erp Adoption And Vendor Selection In Thailand, Santipat Aruthari, Helen M. Hasan

Faculty of Commerce - Papers (Archive)

This paper contributes to the literature of the adoption of ERP systems and other existing and new IT-based innovation in developing countries. There is an imperative for a framework to explain the decision-making processes in ERP system adoption and vendor selection in general but particularly in developing Asian countries where knowledge on ERP systems is limited. The authors conducted interviews with IT managers and end-users to identify factors affecting ERP system adoption and ERP system vendor selection by Thai-owned and
multinational companies (MNCs) in Thailand. The findings from the study have led to the development of a research model of …