Business Commons^™

"Here's What's Not Changing": Institutional Adaptations That Respond To A Crisis But Preserve The Core, Hozami A. Helwani

Graduate Masters Theses

An enduring tension in the study of institutions is between the micro level of agents’ activities that shape institutions and the macro level of institutions as enduring entities that tend to resist change. Institutions in crisis offer opportunities to look at urgent and adaptive changes. I study an Islamic organization that is representative of a religious institution, which has deep traditions and meaningfulness to its members. In a time of crisis, in the urban area in the United States where it is located, the organization is pressed by external parties, such as government, media, and leaders from other religions, to …

Dismantling Power And Patriarchy: Reconceptualizing Entrepreneurship Through Feminist Research Methods, Heatherjean Macneil

Graduate Doctoral Dissertations

Initial research has shown how male and heroic idealism of the entrepreneur (Ahl, 2006), the gendering of entrepreneurial ecosystems (Özkazanç-Pan & Muntean, 2021), and societal racism (Wingfield, 2008), contribute to othering conditions for entrepreneurs who are not white and male (Ahl, 2006). Not only does this othering effect create interlocking and compounded barriers, (Collins and Blige, 2016), but a diverse perspective of how-to entrepreneur is lost amidst dominant discourse and homogenous norms. To disrupt this patriarchal mold, this dissertation investigates: How does social identity shape early-stage entrepreneurship? It applies feminist theory and qualitative research methods to explore the lived experiences …

Non-Governmental Organizations And Rural Development In Andhra: Challenging Or Reinforcing Social Hierarchies?, Anusha Chaitanya

Graduate Doctoral Dissertations

This research examines how non-governmental organizations (NGOs) working on rural development in Andhra are structured to challenge or reinforce existing hierarchies in the society based on caste and gender, by focusing on NGO leadership. The right to equality as a fundamental right in the Constitution of India recognizes forms of inequality based on caste and gender. This right is significant to note because while most studies on NGOs focus on poverty as the central problem in a neo-liberal state (Dempsey, 2009; Fisher, 1997; Mercer, 2002; Tembo, 2003), they remain incomplete without considering socio-economic factors. These factors not only affect the …

Reimagining The Role Of Physical Space In Future Human Thriving, Adrian Young

Critical and Creative Thinking Capstones Collection

As a positive psychology practitioner and residential planner, I divide energy and effort into two distinct fields; one focused on human welfare and the other on optimal aesthetics and functionality of our physical surroundings. This text explores a philosophical shift in motivation for space design prompted by the experience and new potential that result from COVID-19. Rather than space as a means to epitomize style and serve utility, I urge considering the full complexity of the human experience and what would be most conducive to general well-being as a new leading priority. What influence can environmental design bring to generalized …

Counterpoint: Laying The Groundwork For The First Geospatial Red Team, Rachel Parkin

Critical and Creative Thinking Capstones Collection

The goal of this synthesis has been to develop a set of principles or strategies to guide the establishment of a permanent red team within the National Geospatial-Intelligence Agency (NGA). Over the course of a decade spent working at NGA, I discovered a passion for analytic tradecraft and looking for ways I can push the agency toward a culture that allows critical and creative thinking to thrive. This paper combines my research about organizational culture and reflective narratives about events and observations that shaped my understanding of NGA’s current organizational culture. I identify significant blind spots in our organizational approach …

Systems Thinking: The Organisation As A Living System, Kate Mills

Critical and Creative Thinking Capstones Collection

Systems thinking is a paradigm that challenges the dominant paradigm of linear, or mechanistic thinking. It is a paradigm based on the perspective that everything in a system is inter-connected and interrelated and that the interplay of components in the system creates an emergent quality with its own behaviour and characteristics. Systems thinking as such is suited to be used for analysis of organisations, as organisations can be seen as a system where the interplay of its components create emergent qualities such as the culture of the organisation. Within systems thinking there are living and non-living systems. Living systems, such …

Painting The World Crimson: The Global Spread Of Graduate Management Education As Facilitated By Harvard Business School, Keshav Krishnamurty

Graduate Doctoral Dissertations

The growth and spread of business education worldwide is a phenomenon of contemporary interest, because it has enabled the expansion of a global managerial class that operates as social and economic elites worldwide in a time of growing inequality. I take a historic approach to this contemporary phenomenon by examining the role that Harvard Business School (HBS) played in the 1950s and 1960s in the conceptualization and launch of the now very prominent Indian Institute of Management (IIM) in Ahmedabad. Using the archival materials at the Special Collections of the Baker Library at Harvard Business School, my research uncovers which …

Exit, Voice, And Entrepreneurship: The Impact Of Identity Concerns On Underrepresented Minorities, Georgianna D. Melendez

Graduate Doctoral Dissertations

Despite organizations’ growing concerns over the recruitment and retention of underrepresented minorities in the United States, not enough is known about the conditions that lead underrepresented minority professionals to exit organizations and become entrepreneurs. Through an intersectionality lens and using a phenomenological methodology to form descriptive themes, this study seeks to further explore the experiences of minority professionals in organizations. Specifically, the focus of the study is to understand the conditions prompting underrepresented minorities to become entrepreneurs and either straddle or exit when launching their ventures. Although underrepresented minorities launching their own businesses is not a new phenomenon, the idea …

A Closed Mouth Gonna Get You Nothin’: How Conflict Is Handled After Diversity And Inclusion Training, Enrico E. Manalo

Graduate Masters Theses

Diversity and Inclusion training is often used in organizations to engage with the increasing demographic diversity in the United States. However, many organizations continue to base their trainings and initiatives on a paradigm which was primarily motivated to prevent litigation, rather than to ensure economic opportunity for all. Over time, such Diversity efforts failed in many documented instances to ensure such opportunities and in fact, created a host of unwanted side-effects, such as employee turnover, job dissatisfaction, and misconceptions regarding the soundness of Diversity and Inclusion efforts.

However, a number of organizations have undertaken Diversity and Inclusion efforts in earnest. …

A Critical Perspective To Managing Generational Diversity In The Workspace In East Asia, Debra Moh Yunni

Critical and Creative Thinking Capstones Collection

The paper takes a look at the cultural themes that influence behavior and decision-making processes in East Asia, highlighting dimensions of hierarchy, collectivism and saving face. The social constructs that are shaped by these dimensions cultivate an organizational culture that is top-down and group-oriented. To delve into a more meaningful understanding of the generational conflict in East Asia, an analysis of generational theory and the changing work environment provides an insight into the widening generational gap and the domains of tension experienced by those sharing a multi-generational workspace. The author suggests that managing generational diversity has its roots in fostering …

Ten Elements Of Organizational Transformation: Strategies For Moving Towards Integrated Employment, Jaimie Ciulla Timmons, John Butterworth, Jonathan Lucus, Thinkwork! At The Institute For Community Inclusion At Umass Boston

All Institute for Community Inclusion Publications

This session will share ten key organizational characteristics necessary to strengthen competitive integrated employment outcomes. Get a first-hand look at the RRTC’s Organizational Transformation Toolkit and explore our Provider Employment Leadership Network, a yearlong facilitated Community of Practice of provider leaders in employment. In conjunction with The Arc of the United States, this PowerPoint offers ten essential elements necessary for successful organizational transformation, along with strategies for implementing each element.

Influences On University Staff Members Responsible For Implementation Of Alcohol-Control Policies, Glenn A. Cochran

Graduate Doctoral Dissertations

Excessive college student drinking is a complex problem associated with a range of consequences including deaths, injuries, damage, health risks, legal difficulties, and academic problems. State governing boards, trustees and executives have enacted policies aimed at reducing the negative effects of excessive drinking. This study examined influences on university staff members responsible for implementation of alcohol-control policies. Deeper understanding of factors influencing alcohol-control policy implementation may help leaders improve policy making, implementation and attainment of policy objectives.

This mixed methods study utilized a sequential transformative mixed methods strategy with a quantitative survey, sequenced first, informing the prioritized qualitative multiple case …

The Rise Of Project Network Organizations: Building Core Teams And Flexible Partner Pools For Interorganizational Projects, Stephan Manning

Management and Marketing Faculty Publication Series

This study shifts attention from project-based firms (PBFs) to project network organizations (PNOs) as increasingly important interorganizational contexts of project collaboration. As a result of organizational specialization, PNOs have emerged as generic organizational forms combining the coordination capacity of PBFs with the resource richness of networks. PNOs connect legally independent, yet often operationally interdependent individuals and organizations in strategically coordinated sets of core project teams and flexible partner pools that sustain beyond singular projects. Based on an empirical review of PNOs in film, event organizing, construction, complex product and system development, research, open innovation and international development, core features, antecedents …

Benchmarking, Brokering, And Branding: Resources For Success Across Sectors, Maureen Scully, Lisa Deangelis, Katie Bates

Emerging Leaders Program Team Projects

The fellows in the Center for Collaborative Leadership's Emerging Leaders Program practice collaborative leadership skills by working together in peer-led teams on projects that involve multiple stakeholders and have a civic impact. The theme that emerged for the 2016 projects was Benchmarking, Brokering, and Branding: Resources for Success Across Sectors - recognizing that the fellows' social capital and ability to step back and take a wide comparative view provided new resources for their partners.

Positioning The Beneficiary: The Role Of Entwinement In Social Enterprise Impact And Performance Management, Elena Dowin Kennedy

Graduate Doctoral Dissertations

This dissertation extends and contributes to the extant literature on social enterprise by examining the enterprise-beneficiary relationship in social enterprises with particular focus on performance measurement and social value creation. Ironically, while social missions and commitment to beneficiaries is what distinguishes social entrepreneurship from traditional entrepreneurship, little research has been conducted to examine this relationship. Utilizing a portfolio of 101 social enterprises based in New England, this study consisted of two phases: the development of a typology of social enterprise based on the enterprise–beneficiary relationships present in the portfolio, and a comparative case study closely examining six cases of social …

Engaging Youth: Linking Design And Implementation Choices Of Out-Of-School Time Programs In Boston To The Development Of Political Engagement Attitudes In Youth Age 14 To 18, Felicia M. Sullivan

Graduate Doctoral Dissertations

Tens of thousands of youth in communities across the United States are engaged every day in out-of-school time (OST) programs. These young people seek opportunities to recreate and socially engage, enhance academic and leadership skills, express themselves creatively, explore important issues in their communities, and work toward affecting change. These programs provide important institutional learning environments in which young people begin to assimilate their roles as political actors and citizens. As the delivery of social services and public programs has increasingly devolved from the government to the nonprofit sector, these programs also shape how young people come to understand their …

An Experimental Investigation Of Outsourcing Through Competition, Ehsan Elahi, Roger Blake

Management Science and Information Systems Faculty Publication Series

Our research uses laboratory experiments to examine the theoretical results of competition between suppliers in an outsourcing setup. We consider a supply chain in which a single buyer needs to outsource the manufacturing of a product among N potential suppliers. The buyer allocates demand to suppliers not on the basis of price, but rather on service. We analyze the levels of service suppliers will decide to provide when competing on three different criteria specified by the buyer. For the first, suppliers compete by providing the buyer a specific service level (fill-rate), and for the second by maintaining a specific quantity …

Contested Imaginaries And The Cultural Political Economy Of Climate Change, David L. Levy, Andre Spicer

David L. Levy

This article analyses the evolving cultural political economy of climate change by developing the concept of ‘climate imaginaries’. These are shared socio-semiotic systems that structure a field around a set of shared understandings of the climate. Climate imaginaries imply a particular mode of organizing production and consumption, and a prioritization of environmental and cultural values. We use this concept to examine the struggle among NGOs, business and state agencies over four core climate imaginaries. These are ‘fossil fuels forever’, ‘climate apocalypse’, ‘technomarket’ and ‘sustainable lifestyles’. These imaginaries play a key role in contentions over responses to climate change, and we …

Emerging Capability Or Continuous Challenge? Relocating Knowledge Work And Managing Process Interfaces, Stephan Manning, Thomas Hutzschenreuter, Alexander Strathmann

Management and Marketing Faculty Publication Series

This study examines interface management as a dynamic organizational capability supporting an increasing global distribution of knowledge work, based on an in-depth case of an automotive supplier. We show how local responses to experiences of task and interface ambiguity following the relocation of R&D processes may lead to a shift of organizational attention from ex-ante process design to continuous process and interface management. Findings suggest that flexible interface manager positions and partnership structures across locations facilitate local experimentation with effective transfer and handling of ambiguous and partially tacit tasks. This enhances the firm’s capacity to distribute an increasing variety of …

Postcolonial Feminist Research: Challenges And Complexities, Banu Ozkazanc-Pan

Banu Ozkazanc-Pan

Purpose – The purpose of this paper is to outline the challenges and complexities in conducting research faced by scholars utilizing postcolonial feminist frameworks. The paper discusses postcolonial feminist key concepts, namely representation, subalternity, and reflexivity and the challenges scholars face when deploying these concepts in fieldwork settings. The paper then outlines the implications of these concepts for feminist praxis related to international management theory, research, and writing as well as entrepreneurship programs.

Design/methodology/approach – This paper discusses the experiences of the author in conducting fieldwork on Turkish high-technology entrepreneurs in the USA and Turkey by focusing explicitly on the …

Securing Access To Lower-Cost Talent Globally: The Dynamics Of Active Embedding And Field Structuration, Stephan Manning, Joerg Sydow, Arnold Windeler

Management and Marketing Faculty Publication Series

This article examines how multinational corporations (MNCs) shape institutional conditions in emerging economies to secure access to high-skilled, yet lower-cost science and engineering talent. Based on two in-depth case studies of engineering offshoring projects of German automotive suppliers in Romania and China we analyze how MNCs engage in ‘active embedding’ by aligning local institutional conditions with global offshoring strategies and operational needs. MNCs thereby contribute to the structuration of field relations and practices of sourcing knowledge-intensive work from globally dispersed locations.Our findings stress the importance of institutional processes across geographic boundaries that regulate and get shaped by MNC activities.

Knots Of Knowledge: How Community-Based Organizations Advance Social Change, Jennifer Cohen

Graduate Doctoral Dissertations

Building on existing literature and research that identify nonprofits as agents of democracy, this research explores how community-based organizations (CBOs) advance social change. Strategically placed to improve social and economic security for individuals, families, and communities, CBOs have unique characteristics, successes, and challenges. The study seeks to understand, document, and apply these in building theories for use by practitioners, academics, public officials, and people living the experiences that public policies address. The research articulates a new model of social change, wherein individual transformation, organizational growth, community strengthening, and public policy work together in dynamic and complementary spheres.

The methodology is …

The Stability Of Offshore Outsourcing Relationships: The Role Of Relation Specificity And Client Control, Stephan Manning, Arie Y. Lewin, Marc Schuerch

Management and Marketing Faculty Publication Series

Offshore outsourcing of administrative and technical services has become a mainstream business practice. Increasing commoditization of business services and growing client experience with outsourcing have created a range of competitive service delivery options for client firms. Yet, data from the Offshoring Research Network (ORN) suggests that, despite increasing market options and growing client quality and cost efficiency expectations, clients typically renew provider contracts and develop longer-term relationships with providers. Based on ORN data, this paper explores drivers of this phenomenon. The findings suggest that providers promote contract renewal by making client specific investments in software, IT infrastructure and training, and …

Ethics, Evidence And International Debt, Julie A. Nelson

Economics Faculty Publication Series

The assumption that contracts are largely impersonal, rational, voluntary agreements drawn up between self-interested individual agents is a convenient fiction, necessary for analysis using conventional economic methods. Papers prepared for a recent conference on ethics and international debt were shaped by just such an assumption. The adequacy of this approach is, however, challenged by evidence about who is affected by international debt, how contracts are actually made and followed, the behavior of actors in financial markets, and the motivations of scholars themselves. This essay uses insights from feminist and relational scholarship from several disciplines to analyze the reasons for this …

Ethics, Evidence And International Debt, Julie Nelson

Julie A. Nelson

The assumption that contracts are largely impersonal, rational, voluntary agreements drawn up between self-interested individual agents is a convenient fiction, necessary for analysis using conventional economic methods. Papers prepared for a recent conference on ethics and international debt were shaped by just such an assumption. The adequacy of this approach is, however, challenged by evidence about who is affected by international debt, how contracts are actually made and followed, the behavior of actors in financial markets, and the motivations of scholars themselves. This essay uses insights from feminist and relational scholarship from several disciplines to analyze the reasons for this …

International Management Research Meets "The Rest Of The World", Banu Ozkazanc-Pan

Banu Ozkazanc-Pan

I discuss the implications of postcolonial studies for examining and expanding the study of international management. First, I outline various debates and approaches within the postcolonial field. Following this, I summarize key theoretical concepts emanating from three seminal postcolonial scholars—Said, Spivak, and Bhabha—whose works have helped define the field. I rely on each of their lenses—Orientalism, gendered postcolonial subject, and hybridity, respectively—to discuss possibilities and new directions for international management research.

Brief 11: Partnering For Accountability: The Role Of The Chief Financial Officer At An Academic Institution, New England Resource Center For Higher Education, University Of Massachusetts Boston

New England Resource Center for Higher Education Publications

There is rarely a perception in colleges and universities that everyone owns the financial plan. Deans, department chairs, and division heads are most concerned with their own budgets, rather than the aggregate. Mythologies about how the academic and financial sides of the house operate create artificial divisions and compromise the development of shared responsibility. Driven by myth, each side tends to view the other as a threat to its values and priorities. These views often stereotype the other in ways that become self-fulfilling prophesies. For example, Chief Financial Officers (CFOs) believe that academics are inefficient and that CFOs, with their …

Raising Spirit In Institutional And Public Life, Jeff Coolidge

New England Journal of Public Policy

This article covers spirit and its role in invigorating and maintaining our institutions. It tracks the origin of spirit and describes the role of spirit in organizations along with its manifestations: vision and mission, each of which, the author explains, must be clearly defined and kept separate to maintain organizational spirit and effectiveness. He makes the case that spirit can be assessed and nurtured and considers it important for funders and other interested parties to do so. Such assessment must identify elements that could corrupt this spirit. While focusing on nonprofit institutions, he demonstrates where spirit and its effects are …

Compelled To Speak: Women Confronting Institutional Racism, 1910-1950, Sharlene Voogd Cochrane

New England Journal of Public Policy

Women within and outside the YWCA have been able to move this organization to confront its own racism. Although the strategies and goals for this endeavor took several decades to work out, the organization moved more quickly than other similar institutions. One reason for this movement was the power of women speaking out in an institution that encouraged them to make connections between their faith and their daily lives. Their strategy was a profound commitment to connecting talk and action. They constantly set a context for and educated others to see connections between YWCA rhetoric, ideals, and practices.

The article …