Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 1 of 1
Full-Text Articles in Business
Impact Of Efqm Excellence Model On Leadership In German And Uk Organisations, Grace Mccarthy, R. Greatbanks
Impact Of Efqm Excellence Model On Leadership In German And Uk Organisations, Grace Mccarthy, R. Greatbanks
Grace McCarthy
Purpose of this paper: The research aimed to discover whether there were differences in leadership practices and perceptions of good leadership practice between German and UK organisations. Design/methodology/approach: A survey based on analysis of self-assessment documents submitted for the European Quality Award or its equivalents in Germany and the UK was distributed to 300 organisations in Germany and the UK. A response rate of 20% was achieved. The survey was also distributed to 20 assessors. Findings: There were more differences in perceptions of good practice between German organisations recognised for excellence and German organisations not using the Excellence Model than …