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Selected Works

Leadership

Grace McCarthy

Articles 1 - 2 of 2

Full-Text Articles in Business

Toolkit For Managing Virtual Teams, Grace Mccarthy Mar 2012

Toolkit For Managing Virtual Teams, Grace Mccarthy

Grace McCarthy

Leaders in multi-national organisations have to work with team members in many different locations, with few if any face to face meetings. This poses problems for leaders used to working face to face. This article briefly reviews the literature, finding some consensus that leadership is significant in managing virtual teams but that the practices adopted by leaders need to be adapted, that trust is one of the key predictors of success, and that technology and training also help improve performance of virtual teams.


Impact Of Efqm Excellence Model On Leadership In German And Uk Organisations, Grace Mccarthy, R. Greatbanks Mar 2012

Impact Of Efqm Excellence Model On Leadership In German And Uk Organisations, Grace Mccarthy, R. Greatbanks

Grace McCarthy

Purpose of this paper: The research aimed to discover whether there were differences in leadership practices and perceptions of good leadership practice between German and UK organisations. Design/methodology/approach: A survey based on analysis of self-assessment documents submitted for the European Quality Award or its equivalents in Germany and the UK was distributed to 300 organisations in Germany and the UK. A response rate of 20% was achieved. The survey was also distributed to 20 assessors. Findings: There were more differences in perceptions of good practice between German organisations recognised for excellence and German organisations not using the Excellence Model than …