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American Library Association Annual Conference Presentation - Chicago, Richard J. Moniz

Library Staff Publications

This PowerPoint presentation was delivered as part of a talk for the American Library Association's Annual Conference in Chicago, IL (sponsored by ALA's Library Leadership & Management Association). It focuses on a variety of practical ways that the libraries at Johnson & Wales University's Florida and North Carolina campuses have sought to both understand and respond to student concerns. Assessments touched upon include LibQUAL+, annual library surveys, focus groups, etc. A more detailed description of this presentation is also available in Library Administration & Management.