Business Commons^™

Artists On Creative Administration, Tonya Lockyer

University of Akron Press Publications

Brilliant artists share stories on artistic life and business, full of lessons we can all learn about living a creative life. Featuring the voices of thirty artists and arts workers, Artists on Creative Administration: A Workbook from the National Center for Choreography provides first-hand accounts of creative administration in action. The book pairs big topics with actionable tactics, addressing themes like equity, activism, design thinking, leadership, collaboration, family, ethics, and care. Provocative, candid essays and interviews expand our view of what creativity and leadership can be, as each chapter closes with experiments for the reader to try and adapt to …

How Leaders Make Sense Of Esg To Lead Sustainable Businesses: Multiple Case Studies, Tiffany M. Crosby

PhD in Organizational Leadership

This multiple case qualitative research study involved an exploration of ESG leadership in four publicly-traded Midwestern U.S. sustainability-oriented companies to determine what the process of leading ESG looks like, how sustainability leaders integrate environmental, social, and economic goals, and how an organization’s internal and external affect sustainability leadership. Numerous quantitative studies have linked prevailing behavioral leadership theories to improved financial performance outcomes for sustainability-oriented companies, but qualitative research into ESG leadership practices has been limited, creating a gap that is addressed through this study. Using a conceptual framework grounded in upper-echelon and stakeholder theories, the ESG leadership practices of an …

Embracing Change With Power And Love: Shifting Organizational Paradigms Leveraging Systems Thinking, Brandi R. Muñoz

Tapestry: Journal of Diversity, Equity, Inclusion, and Belonging in Education

This article delves into the complexities of organizational change, emphasizing the critical roles of power and love in facilitating successful transitions. It distinguishes between the generative and degenerative effects of power and love within organizational contexts and underscores the importance of balancing these elements to foster collaboration, innovation, and sustainable change. Furthermore, the principles of systems thinking are highlighted, advocating for a holistic approach to understanding and analyzing organizational systems. The interconnectedness of system components and the necessity of feedback loops for informed decision-making and strategic planning are examined. Additionally, the article discusses the detrimental impact of overconfidence bias on …

Personal Reflections From A Grassroots Peacebuilding Journey, Mark Clark

New England Journal of Public Policy

This article presents the author’s personal reflections from experiences over the past thirty years, working at the intersection of leadership development, complexity, and conflict: a journey from corporate law, the British Army, and armed conflict, through the British Foreign & Commonwealth Office and the US-led coalition’s intervention in Iraq, emergency humanitarian response in the Democratic Republic of the Congo, and violence reduction and post-conflict reconciliation in Papua New Guinea, to a Jordan-based international peacebuilding organization that supports grassroots peacebuilding efforts in fifty-two countries, and finally a return home to Scotland. It is a journey of naïveté, hubris, curiosity, and an …

Leading Change During Crisis: Nonprofit Leaders’ Experiences During The Covid-19 Pandemic, Jose A. Diaz Jr.

Doctor of Education (Ed.D)

The purpose of this phenomenological study was to discover which experiences from the COVID-19 pandemic led to leadership and organizational changes within nonprofit organizations located in southern Florida. Data for the study were collected by interviewing leaders of five nonprofit organizations that provided human and social services to individuals and families before, during, and after the pandemic. The participants discussed some of the challenges they experienced with social distancing protocols, service delivery continuity to service users, and the concerns among staff and volunteers. Four themes were common among the participants of the study: operational restrictions, technological adaptations, staff morale and …

The Impact Of Resilience On A Middle Manager’S Resistance To Organizational Change, April D. Hall

Electronic Theses and Dissertations

Change is never ending in organizations, as it is necessary to maintain a competitive advantage. Although change is needed, research shows most change implementations do not succeed.

Middle managers (MMs) are considered the main facilitators of change. They receive directive for change and are tasked with not only processing and accepting the change but also communicating the directive down into the ranks and executing upon it. This basic qualitative study explored how resilience can aid an MM when implementing change, where resistance is present. The conceptual framework for this study included Lewin’s (1947) three-stage model of change theory and the …

Enhancing Employee Voice In Government: Transparency, Trust, And Cognitive Empowerment, Jomarie Phelan Honcoop

Electronic Theses and Dissertations

For organizational change to take root, develop, and realize the desired goals and benefits, employees are increasingly asked to be an integral part of the change process, to speak up and use their voice to point out areas to improve and ways to be more efficient. Organizations and managers must create a climate where this employee voice, a multidimensional construct comprised of promotive and prohibitive voice, is encouraged and heard, and where the employee is empowered to effect change and make improvements. Both types of voice are potent mechanisms for improving public services, and government organizations in particular, as compared …

A Phenomenological Study On The Lived Experience And Leadership Of Project Managers In An Agile Transformation, Randall Hopkins

Doctor of Education Program Dissertations

This study employed a phenomenological methodology to investigate the shared experiences of project managers of corporations in the United States during a transition to agile project management methodologies. The project managers’ transformation was noteworthy because agile introduces a change in work structures, processes, and leadership. This study sought to understand how eight project managers described their lived experience and leadership during the transition to agile methodologies. Interviews with project managers uncovered identity facets that evolved with their understanding of leadership. The traditional project managers’ common-sense approach to work served as both a barrier and enabler of a change. Project managers …

Equity And Inclusion For Leaders In The School District: Exploring Gender, Michele Radomski

The Dissertation in Practice at Western University

There are increasing expectations that educational leaders attend to social justice. However, little attention is paid to their own experience of equity and inclusion, and there is an ongoing omission of gender from organizational discourse. This problem of practice identifies the lack of attention to the experience and implications of gender for leaders in a school district. The organizational improvement plan aims to prioritize gender on the organization’s agenda, bridge the gap between representation and equity and inclusion, and create a gender-inclusive leadership climate. Feminist frames for change establish the underlying change strategy and Lewin’s change model structures the change …

Changing How We Change: Change Management Processes And How Best To Achieve Change Results In The Public Sector, Gayathri Rajasekaran

Featured Student Work

This research paper analyzes change management theories, processes and organizational behaviours intended to better understand how they are conducted in not-for-profit (i.e., public sector) organizations. This examination was conducted using a comprehensive literature review of current change management theories along with referring to a real case study of a global not-for-profit organization going through a comprehensive change. The conclusions seem to reveal that many change theories and theory driven outcomes are not only relevant to private sector organizations but can be successfully applied to not-for-profit organizations. The conclusions also seem to reveal that strong and competent leadership is an essential …

The Cost Of Organizational Change For Rural Community Colleges, Randy Clayton Scaggs

Graduate Theses and Dissertations

This qualitative study will investigate the unintended consequences of implementing structural change in a rural community college in the mid-South region of the United States. Specifically, this study will examine the unanticipated outcomes of merging student affairs and academic affairs into one division. Scant empirical evidence exists about the benefits of this structural change or literature reviewing assessments of the unanticipated financial and nonfinancial costs to the institution. This critical case study is situated in a rural community college that recently changed its organizational structure by combining the academic and student affairs divisions. A purposeful sample, from different levels of …

Following The "Iron Lady" And Finding A University: A Phenomenological Study Of Organizational Identity, Erin Pearson

College of Education and Human Sciences: Dissertations, Theses, and Student Research

Higher education culture is steeped in institutional identity and ties to history. But what happens when that history is challenged, and an institution must change its name? While a merger was not initially intended for Kearney State College, merging into the University of Nebraska system was the only way to reflect the change and growth that emulated the type of institution it had become. By interviewing sixteen participants that lived the experience of the merge, a concise and collective history of the events that led to the creation of the University of Nebraska at Kearney was obtained and studied. Through …

An Application Of Lewin In A Trans-Pandemic World: A Narrative Inquiry In A Case Study With A Suggested Model For The Future, Chandler Barksdale Ewell Caldwell

Theses and Dissertations

Change is constant in today’s post-pandemic world. This is truly evident in online business success with entrepreneurs that defy past limitations and rely on future vision. This study purposely attempts to identify and qualify the impact of stylized change focused leadership in response to workplace changes during the variant challenges of the corona virus pandemic. The relevancy of Lewin’s organizational change model in today’s new normal provides the foundation for this research. Data were gathered through interview with a purposive sample of 12 managers executives and team members from a public sector organization. Evolving through an iterative process of evaluation …

The Futures Of Law, Lawyers, And Law Schools: A Dialogue, Sameer M. Ashar, Benjamin H. Barton, Michael J. Madison, Rachel F. Moran

Articles

On April 19 and 20, 2023, Professors Bernard Hibbitts and Richard Weisberg convened a conference at the University of Pittsburgh School of Law titled “Disarmed, Distracted, Disconnected, and Distressed: Modern Legal Education and the Unmaking of American Lawyers.” Four speakers concluded the event with a spirited conversation about themes expressed during the proceedings. Distilling a lively two days, they asked: what are the most critical challenges now facing US legal education and, by extension, lawyers and the communities they serve? Their agreements and disagreements were striking, so much so that Professors Hibbitts and Weisberg invited those four to extend their …

Explore The Best Organizational Change Model For Chinese State-Owned Enterprises In The Financial Service Industry To Address Global Challenges, Chenyang Feng

Theses and Dissertations

Chinese state-owned enterprise (SOE) in the financial service industry has reached a tipping point of making changes to address incoming global competition. The unprecedented wave of policy shifts in the market will uncage powerful rivals worldwide and demand the SOEs to change. This study reviewed the best practices and unique challenges to the SOEs in the context of organizational change and strove to explore the best organizational change model for Chinese SOEs in addressing global challenges. This study began by reviewing the background and literature about Chinese SOE development and organizational change, then developed an instrument consisting of critical items …

An Examination Of Leading Through Change Using Snyder’S Hope Theory And Lewin’S 3-Step Model, Scott E. Sorensen

Theses and Dissertations

Never has the world experienced such rapid change, and the environment in which organizations operate necessitates increased change capability and organizational agility (Argyris, 1991). Strebel (1996) found success rates for change initiatives in Fortune 1000 companies ranged from a low of 20% to a high of 50%. Later studies would substantiate Strebel’s (1996) findings, claiming that, on average, failure rates of transformational change initiatives approach 70% (Beer & Nohria, 2000; Sirkin et al., 2005). Suppose this is so, and companies wish to thrive in such a dynamic environment. A fundamental understanding of why change efforts fail and how to drive …

Family Of Origin Influence On Workplace Dynamics: A Qualitative Study, Megan E. Malave

Theses and Dissertations

This study delves into the intricate interplay between Family of Origin influences and the professional practice of Organizational Development (OD) practitioners. Rooted in the recognition that Family of Origin experiences significantly shape individual perspectives and behaviors, this research investigates how OD practitioners leverage this understanding to navigate complex workplace dynamics. Grounded in the Use of Self framework, which emphasizes intentional utilization of one's complete being for enhanced effectiveness, this study explores the multifaceted connections between Family of Origin dynamics and common relational aspects such as leadership, influence, power, conflict, and belonging. Through qualitative analysis of OD practitioners' perspectives, the study …

Strategic Changes In Nonprofit Service Delivery Arising From The Covid-19 Pandemic: A Mixed-Methods Study, Gregory A. Smith

Graduate Dissertations and Theses

The organizational environment that emerged in the wake of the COVID-19 pandemic was essentially a new phenomenon. The extent to which public charities were transformed for the long term, and the nature of enduring changes that they adopted, were not immediately clear. This study employed mixed methods—specifically, an explanatory sequential design—to assess and describe service delivery changes that occurred among nonprofits with offices in Virginia’s piedmont region. An online survey was administered to 175 nonprofit leaders (mostly chief executives and service/program officers). Specific kinds of change were grouped into 8 dependent variables, with some being defined a priori and others …

Organizational Change In The Workplace During The Covid-19 Pandemic, Takeisha Shante Miles

Doctoral Dissertations and Projects

Failed change initiatives continuously plagued organizations throughout time, mainly because of the complexities involving the response to change. Researchers studied to understand the cause and effect of failed change efforts. The type of change often notes as a precursor to the kind of response, while the resistance to change was a catalyst to the 70% rate of failed change initiatives (Burnes & Jackson, 2011; Maheshwari & Vohra, 2015). Organizational change initiatives become further complicated, involving a crisis. This qualitative multiple case study included the phenomenon of unsuccessful change proposals during a crisis, its implications on job satisfaction and employee resistance, …

The Effect Of Organizational Change On Organizational Commitment, Ali Sukru Cetinkaya, Shafiq Habibi

University of South Florida (USF) M3 Publishing

Change is an ongoing process of renewing the structures, directions, and capabilities of the organizations to adapt to the variable needs of customers, employees, and the marketplace. Thus, organization needs to change in order to stay in the market. Change process will be smoothed by employee’s commitment. There is a strong need to examine the effects of organizational change on organizational commitment. In this quantitative research, survey technique was used as a data collection tool. It employs the scale developed by Meyer and Allen (2004) for organizational commitment. Items used for organizational change have been adapted from scales created by …

The Yin And Yang Of Equity-Centered Philanthropy, Douglas Easterling, Laura Mcduffee, Sabina Gesell

The Foundation Review

Foundations face two competing imperatives when they commit to advancing equity. On the one hand, they are counseled to support and follow the lead of community-based groups that are on the front lines of social change. On the other hand, they are also being challenged to use their power and influence to act boldly to change inequitable structures, policies, and institutions. These two orientations, yin and yang, can take a foundation in different directions and thus cause confusion and internal conflict.

The challenge for a foundation is to balance and integrate the two orientations into a comprehensive and effective approach …

Meaning-Mating And Hyphenated Actualizing In Individual-Organization Units: Lived Experiences Of Organization Development Practitioners Learning And Carrying Out The Philosophy Of Organization Development, Brian Lee Chapman

Business Administration Dissertations

Individuals have been organizing for millennia. The purpose of this study was to investigate what it means for individuals and organizations to each experience how an exposure to the instrumentalized philosophies of one impacts the internalized philosophies of the other. This phenomenological investigation focused on the lived experiences of Organization Development (OD) practitioners with learning and carrying out the philosophy of OD. Individual conversations with six participants during fourteen separate interview sessions were phenomenologically carried out, analyzed, and interpreted. The experiences articulated during these conversations elucidate two concepts not found during the literature review – meaning-mating and hyphenated actualization. These …

Frequent Top Leadership Transitions And Their Effect On Followers: The Moderating Roles Of Followership Characteristics And Organizational Culture, William Butler

Dissertations

Modern for-profit, large businesses are often organized as a collection of business units, with each unit having a top leader responsible for the unit’s results. While there is much literature about CEO transitions, there is scant literature about leadership transitions at an individual business unit level. Moreover, there is no literature concerning frequent leadership transitions at this level. This study developed and validated a new measure to assess employee perceptions of top leadership transition frequency. To measure employee reactions to perceived top leadership transition frequency, the EVLN scale was utilized. This study identified that employee Exit or Neglect are likely …

Exploring The Leadership-As-Practice Of Middle Managers Engaged In Organizational Changes In An Asia Pacific Multinational Setting, Eric Kung

Antioch University Dissertations & Theses

There has been a great need for leadership studies on middle management, particularly in the Asia Pacific context. This study explored the leadership practices of middle managers engaged in leading organizational changes of multinational corporations (MNCs), within the Asia Pacific context. Organization ethnography was used as the research method. The ethnographer observed and analyzed the actual practice of middle managers of a multinational manufacturing company located in China for six months. The findings showed that middle managers played significant roles in communication and execution in leading organizational changes. The study also showed that change management could be a dynamic process …

The Diffusion Of A Discipline: Examining Social Marketing's Institutionalization Within Environmental Contexts, Liz Foote

Antioch University Dissertations & Theses

As a social change discipline, social marketing has demonstrated its effectiveness in addressing many types of wicked problems. However, despite its utility in environmental contexts, it is neither well known nor widespread in its uptake in these settings. This study’s purpose is to reveal opportunities to drive the adoption, implementation, and diffusion (“institutionalization”) of social marketing within the domains of environmental sustainability and natural resource conservation. This research considers the use of social marketing as an innovative practice within a diffusion of innovations framework and uses a systems lens to examine early adopter social marketing professionals and the institutional contexts …

Change Readiness And The Mediating Role Of General-Dispositional Internal Structures, Genevieve Joy Clark

Theses and Dissertations

This case study offers insight toward the impact of the general-dispositional, internal structures on a planned organizational change in the field of education. The process used and the findings of this may be applicable to a variety of fields. Stones’ strong structuration (2005) served as the theoretical framework guiding this study, though Chater and Loewenstein’s (2016) model of sensemaking offers supplementary consideration.

The context for study was the shift to virtual learning because of the COVID-19 global pandemic and subsequent closure of schools beginning in March 2020. This empirical study examined agents-in-situ’s response to the change, including the structuring interactions …

High Potential Programs In Professional Service Firms, Charlene Robison

Theses and Dissertations

This study examined whether a mixed-cohort of billable and non-billable (e.g., marketing, human resources, accounting, technology) participants in a high-potential development program is beneficial to the organizations that utilize this development approach and to the participants in such programs. This research focused on professional service firms with time-defined and structured high-potential programs. This study utilized a mixed-method design and gathered data in two phases: a survey and a focus group. These methods were used to obtain participant sentiments of participating in their respective high-potential programs. Twenty-five high-potential professionals completed the survey and six participated in the focus group. The study …

Participant Reactions To A Leadership Development Program In A High Growth Firm: A Preliminary Study, Malika Begin

Theses and Dissertations

High growth firms (HGF), which report more than 20% annual growth for at least 3 consecutive years, have limited time and resources to support their success. Transformative leadership development interventions, which strive to create marked changes through shifting leaders’ ways of perceiving and operating, may be highly effective for rapidly expanding the firms’ leadership capacities. This study examined the perceived nature and impacts of a leadership development program that was intended to be transformative in one HGF.

All 10 leadership development trainees were interviewed about the effects of the program and the program features that contributed to those effects. Participants …

When Are The Bigger Fish In The Small Pond Better Citizens? A Multilevel Examination Of Relative Overqualification In Workgroups, Farid Jahantab, Prajya R. Vidyarthi, Smriti Anand, Berrin Erdogan

Business Faculty Publications and Presentations

In this study, we extend overqualification research to employees' social context of workgroup membership. Drawing upon social comparison theory and integrating with social exchange theory, we contend that employees' relative overqualification (ROQ, defined as individual overqualification relative to other group members' overqualification perceptions) is associated with their relative standing with their leader (measured as LMXSC, leader–member exchange social comparison), which in turn relates to employees' organizational citizenship behaviors (OCB). Furthermore, we assert that workgroup structural attributes and individual values (leader span of control and power distance orientation) influence the ROQ–LMXSC–OCB relationship. Multilevel modeling using data from 243 employees nested in …

General Manager Succession In Multinational Enterprise Subsidiaries, Liang (Arthur) Li

Electronic Thesis and Dissertation Repository

This dissertation, based on interviews with over 40 managers and longitudinal data from over 1,900 foreign subsidiaries, develops new insights regarding subsidiary general manager (GM) changes in multinational enterprises (MNEs).

Essay 1 addresses whether GM successions accelerate or decelerate the momentum for further GM change, and improve or disrupt subsidiary performance. I show that MNE managers learn from prior GM change in order to appoint a right candidate, thus improving subsidiary performance and decelerating the momentum for further succession. But the reduced marginal costs of making succession decisions increasingly render GM change more likely. The accumulated shocks ultimately translate into …