Business Commons^™

Penerapan Program Employee Engagement Untuk Meningkatkan Motivasi Kerja Karyawan Pada Pt Abc, Shavina Ramadhani, Istiadi Soenarto

Jurnal Administrasi Bisnis Terapan

This study contains an explanation of the tasks of the human resources division in implementing the employee engagement program at PT ABC, and there are several obstacles and solutions in implementing the program, as well as shortcomings in implementing the employee engagement program at PT ABC. The purpose is to explain the implementation of employee engagement programs at PT ABC. Qualitative methods carry out this writing through observations, interview techniques, and documentation. Based on the results, the Human Resources Division implemented the program because it positively impacted the company. Implementing one of the employee engagement programs carried out through …

Strategies To Implement Efficient Manufacturing Systems To Improve Companies’ Performance, Ihebuche Miracle Okorie

Walden Dissertations and Doctoral Studies

Researchers have demonstrated that many manufacturing managers have used successful manufacturing strategies to improve their company’s performance. Manufacturing managers search for successful strategies to implement efficient manufacturing systems because inefficient manufacturing systems can negatively affect their company’s performance. Using transformational leadership as a conceptual framework, the purpose of this qualitative single case study was to explore six U.S. manufacturing managers’ strategies to implement efficient manufacturing systems to improve their company’s performance. The participants were six manufacturing leaders of a company who had successfully employed strategies to implement efficient manufacturing systems. Data were collected from semistructured, open-ended interviews and a review …

Strategies Hotel Leaders Use To Improve Employee Engagement, O'Neil Orlando Dacres

Walden Dissertations and Doctoral Studies

Employee engagement is a significant factor that drives performance and productivity in many organizations. Hotel leaders are typically concerned with the negative impact of disengaged employees, which reduces profitability. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies hotel leaders use to improve employee engagement. The participants were five hotel leaders in Jamaica who have successfully implemented strategies to improve employee engagement. Data were collected from semistructured interviews and a review of organizational documents. Data were analyzed using thematic analysis, and five themes emerged: staff engagement, communication, rewards and recognition, employee training and …

Human Resource Managers’ Strategies To Reduce Coercive Management Practices, Lakerria Shantel Brown

Walden Dissertations and Doctoral Studies

Coercive management is a detrimental phenomenon in the health care industry that negatively impacts the organization and employees. Human resource managers in the health care industry who fail to identify and implement strategies to reduce coercive management practices experience poor employee engagement, increased voluntary turnover, and counterproductive work behavior by employees. Grounded in the leader-member exchange theory, the purpose of this qualitative multiple case study was to explore strategies human resource managers in the health care industry use to reduce coercive management practices. The participants were four human resource managers from the health care industry in Georgia who successfully developed …

Is Generational Diversity Good For Engagement? Generational Diversity's Moderation Of The Relationship Between An Employee's Perception Of Leadership Effectiveness And Their Own Engagement, Matthew J. Baumann

FIU Electronic Theses and Dissertations

This dissertation manuscript is rooted in the notion that an employee’s perception of their immediate supervisor’s leadership effectiveness, and the associated social exchange, are significant contributors to their engagement. Engagement, when consistently elevated, results in positive organizational outcomes. While perceived leadership effectiveness and engagement present a relatively intuitive connection, other less clearly defined factors might moderate this relationship. These factors include a myriad of supervisor and employee traits and behaviors, many of which represent levels and dimensions of diversity. Diversity, when misunderstood and subsequently over or underestimated, can result in unforeseen impact to organizational outcomes. One critical diversity construct is …

Is It Really Good To Be Emotionally Intelligent? A Review Of Literature, Vibhuti Gupta

Management Dynamics

Emotional Intelligence, as a field of study, has both proponents as well as opponents. Some researchers strongly support it while others simply reject it. The researchers, who support Emotional Intelligence, argue that it is important to be emotionally intelligent because it has direct impact in both personal as well as professional life. However, researchers who do not support it have criticised it in terms of its role, scientific validity and validity of the measurement scales. The paper, based on review of literature, throws light on arguments, both for and against Emotional Intelligence, its importance in organizations like job performance, job …

A Phenomenological Study On How Exemplary Community College Chief Human Resource Officers Lead From The Heart To Accomplish Extraordinary Results, Angela Love

Dissertations

Purpose: The purpose of this phenomenological study is to describe how exemplary community college chief human resource officers lead from the heart using Crowley’s (2011) four principles (building a highly engaged team, connecting on a personal level, maximizing employee potential, and valuing and honoring achievements) to accomplish extraordinary results in their organizations.

Methodology: This qualitative study used a phenomenological method to describe how eight exemplary community college chief human resource officers lead from the heart using Crowley’s (2011) four principles (building a highly engaged team, connecting on a personal level, maximizing employee potential, and valuing and honoring achievements) to accomplish …

Leadership Strategies That Reduce Voluntary Turnover Among Millennials, Yesenia Andrade

Walden Dissertations and Doctoral Studies

Decreased performance from high employee turnover can result in lower organizational profitability. Business leaders of sales organizations who lack leadership strategies to reduce voluntary turnover experience high turnover rates among millennials and observe significantly lower organizational productivity and profitability. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore what strategies some business leaders in sales organizations used to reduce voluntary turnover among millennial employees. The participants comprised five leaders in sales organizations from Southern California who experienced a reduction in voluntary turnover among their millennial employees. Data were collected from semistructured interviews and …

Strategies To Retain Seasoned Federal Acquisition Employees, Patricia Dianne Wells

Walden Dissertations and Doctoral Studies

Failure to retain seasoned acquisition employees negatively impacts an organization’s performance and outcomes. Managers need retention strategies to retain seasoned employees, as failure to retain seasoned employees results in capability gaps, decreased productivity, and increased expenses associated with recruiting and training new hires and transfers. Grounded in the social exchange theory, the purpose of this qualitative single case study was to explore strategies midlevel managers use to retain seasoned acquisition employees. The primary participants consisted of six midlevel federal acquisition managers of a federal agency who used strategies to retain seasoned acquisition employees. The secondary participants were five employees from …

Strategies Business Leaders Use To Increase Employee Engagement, Jo Ann Lee

Walden Dissertations and Doctoral Studies

Fifty-one percent of American workers in the restaurant industry are not engaged or committed to their work, resulting in high turnover. Business owners are concerned with the lack of commitment of employees because there can be a negative financial impact on the business and increased employee turnover. Grounded in the situational leadership theory, the purpose of this multiple case study was to explore strategies business leaders use to increase employee engagement. Participants consisted of four restaurant business leaders in Virginia who implemented strategies to increase employee engagement. Data were collected through semistructured interviews and company websites and analyzed using thematic …

Strategies For Reducing Voluntary Employee Turnover In Small Business, Sherale Bell

Walden Dissertations and Doctoral Studies

Small business owners who lack strategies to reduce high rates of voluntary employee turnover experience decreased organizational performance. Grounded in the two-factor theory, the purpose of this qualitative multiple case study was to explore strategies that small business owners use to reduce high voluntary employee turnover to increase organizational performance. Participants were four small business owners from Midwestern Illinois who successfully used strategies to reduce high voluntary employee turnover. Data were collected from semistructured interviews and internal documents and analyzed using thematic analysis. Four themes emerged: (a) employee turnover, (b) job satisfaction, (c) employee engagement, and (d) monetary incentives. A …

Strategies To Retain Seasoned Federal Acquisition Employees, Patricia Dianne Wells

Walden Dissertations and Doctoral Studies

Failure to retain seasoned acquisition employees negatively impacts an organization’s performance and outcomes. Managers need retention strategies to retain seasoned employees, as failure to retain seasoned employees results in capability gaps, decreased productivity, and increased expenses associated with recruiting and training new hires and transfers. Grounded in the social exchange theory, the purpose of this qualitative single case study was to explore strategies midlevel managers use to retain seasoned acquisition employees. The primary participants consisted of six midlevel federal acquisition managers of a federal agency who used strategies to retain seasoned acquisition employees. The secondary participants were five employees from …

Employee Engagement Strategies Call Center Managers Use To Increase Productivity And Profitability, Deirdre N. Skinner

Walden Dissertations and Doctoral Studies

AbstractDecreased employee productivity can result in reduced organizational profitability. Call center leaders are concerned with decreased productivity as it cost call center leaders millions of dollars each year in profit loss. Grounded in leader-member exchange theory, the purpose of this basic qualitative study was to learn the employee engagement strategies nine call center managers in five different industries used to improve productivity in call centers. Data were collected using semi-structured interviews and review of company documents that included process improvement guides and publicly posted annual reports. The three themes that emerged from the thematic analysis were developing relationships, effective communication, …

The Relationship Between Antecedent Variables And Collective Organizational Engagement In U.S. Manufacturers, Kristoffer Carlos Garringer

Walden Dissertations and Doctoral Studies

Manufacturing leaders face challenges that influence organizational outcomes such as, collective organizational engagement. Because of the complexities in the U.S. manufacturing industry, manufacturing leaders must identify resources and strategies that influence collective organizational engagement levels. Grounded in employee engagement theory and resource management theory, the purpose of this quantitative correlational study was to examine the relationship between motivating work design, human resource management practices, strategic implementation, and collective organizational engagement. The sample included 123 participants from large manufacturing organizations within the U.S. Mid-Atlantic region who held non-executive titles. The results of the multiple linear regression were significant, F(3, 122) = …

Leadership Strategies To Reduce Employee Turnover In The Health Care Industry, Sheila Redmond

Walden Dissertations and Doctoral Studies

In 2018, over 3.1 million the United States health care employees vacated their jobs. Leaders who lack strategies to reduce employee turnover impose a significant financial burden on health care organizations. Grounded in transformational leadership theory, the purpose of this qualitative single case study was to explore strategies health care leaders use to reduce employee turnover. Participants were five health care leaders from a hospital in Virginia who implemented successful strategies to reduce employee turnover. Data were collected from semistructured interviews and document reviews. The themes extracted using the thematic data analysis were work-life balance, employee engagement, training, and job …

Enhancing Employee Engagement To Improve Financial Performance, Christine Lamacchia

Walden Dissertations and Doctoral Studies

Business leaders are negatively affected when many employees are not engaged in their jobs. Business leaders who struggle to achieve employee engagement suffer decreased profitability, sales, employee retention, and customer satisfaction. Grounded in employee engagement theory, the purpose of this qualitative single case study was to explore strategies IT business leaders use to engage employees. The participants were five IT business leaders who successfully developed strategies to engage employees. Data were collected from semistructured interviews, company documents, and artifacts. Thematic analysis was used to analyze the data. Two themes emerged: creating a company culture conducive to employee engagement and using …

Enhancing Employee Engagement To Improve Financial Performance, Christine Lamacchia

Walden Dissertations and Doctoral Studies

Business leaders are negatively affected when many employees are not engaged in their jobs. Business leaders who struggle to achieve employee engagement suffer decreased profitability, sales, employee retention, and customer satisfaction. Grounded in employee engagement theory, the purpose of this qualitative single case study was to explore strategies IT business leaders use to engage employees. The participants were five IT business leaders who successfully developed strategies to engage employees. Data were collected from semistructured interviews, company documents, and artifacts. Thematic analysis was used to analyze the data. Two themes emerged: creating a company culture conducive to employee engagement and using …

Employee Engagement As A Shared Responsibility: A Study Of Engagement Strategies Employed By Legal Assistants, Thomas A. Steele

Graduate Theses and Dissertations

The purpose of this study was to identify strategies used by legal assistants to engage, stay engaged, and reengage, when appropriate, in their work, in particular when common organizational efforts fall short or do not exist. Constructivism and job demands-resources (JD-R) were the primary frameworks for understanding and analyzing the phenomenon of developing engagement strategies.

Qualitative data were drawn through semi-structured interviews with 16 legal assistants. The interviews were recorded and transcribed. Trustworthiness and validity were enhanced by using multiple respondents and allowing each to review the transcripts for accuracy, fairness, and clarity. The transcriptions were then analyzed for themes. …

Human Resources Management Practices And Employee Engagement: Known And Unknown Aspects In The Literature, Nour Mohamad Fayad, Nasser Fathi Easa

BAU Journal - Creative Sustainable Development

The relationship between Human Resources Management Practices (HRMP) and employee engagement has gained significant attention form scholars. Despite the importance of HRMP and its influence on employee engagement in the industry, little research has been done in terms of cultivating a systematic literature review in the subject area. Therefore, this paper aims to present a systematic literature review of articles based on forty highly ranked journals during the period of 1990 to 2017. The paper investigates the historical developments of Human Resources Management (HRM), HRMP, and employee engagement in order to present the conceptual evolvement and elaboration of the relationship …

Getting To The Heart Of Professional Development And Employee Engagement Among Non-Teaching Personnel In Higher Education: An Appreciative Inquiry Into The Influential Role Of A Staff Development Center, Rowena Casis-Woidyla

Electronic Theses, Projects, and Dissertations

Despite the importance and incorporation of staff development in higher education, there is limited research on the availability and use of learning opportunities for non-teaching personnel (NTP) in the form of professional development. Work performed by NTP in higher education is critical to university operations. Without professional development and engagement opportunities, NTP lack visibility, disengage and ultimately may separate from institutions of higher education. Deliberate organizational efforts to provide access to new learning opportunities and promote personal growth among NTP is the development and institutionalization of centers for professional development, also called staff development centers and staff training and professional …

What Is The Relationship Between Employee Engagement And Job Satisfaction To Organizational Commitment In Supply Chain Management? An Examination Of These Causal Factors In Supply Chain Managers In The Middle East, Phaylinh "Tia" Nosavan Prang

Doctoral Dissertations and Projects

In the Middle East, one of the biggest challenges facing supply chain business leaders was the expatriate assignment failures, an average turnover rate of 12%, with the main reason an inability to cope with lifestyle adjustments due to cultural and family pressures. Additionally, fifty-one percent of expatriates leave the multinational corporation (MNC) within two years of repatriation (De Ruiter, Lub, Jansma, and Blomme, 2018; Haak-Saheem, Darwish, & Al-Nasser, 2017; Stoermer, Haslberger, Froese, & Kraeh, 2018). The Middle Eastern workforce showed the disproportionate ratio of expatriates to local nationals in which nearly 99% of employees in the private sector in the …

Employee Retention Strategies Within Information Technology Small Businesses, Felicia Tetee Washington

Walden Dissertations and Doctoral Studies

AbstractThe retention of high talent employees is vital to the success of any organization. Organization leaders who lack effective strategies to retain high talent employees are at risk for business performance failure. A lack of managerial strategies to motivate employees and a lack of understanding of employees' needs lead to increased employee turnover rate in organizations. Grounded in Herzberg's two-factor theory, the purpose of this qualitative multiple case study was to explore strategies information technology (IT) small business leaders use to retain high talent employees. Data were collected from phone semistructured interviews and review of the organizations' employee handbook, policies, …

Organizational Climate And Employee Engagement, Romie Mejalli

Walden Dissertations and Doctoral Studies

Although research shows that disengaged employees contribute to increased health and hiring costs in for-profit organizations, there is a gap in the literature concerning the relationship between organizational climate (OC) and employee engagement (EE) in nonprofit organizations (NPOs). In this study, it was hypothesized that employee answers to the Utrecht Work Engagement Scale-17 (UWES-17) and OC surveys (for example, of management styles and innovation) would predict EE in a NPO. The study further addressed the question of whether age or the division in which the employees worked influenced the relationship between OC and EE. Kahn’s engagement theory served as the …

Transformational Leadership Effects On Employee Engagement And Counterproductive Work Behavior's Influence As A Moderating Variable, Cybil M. Johnson

Walden Dissertations and Doctoral Studies

Many organizations have the daunting task of dealing with counterproductive work behavior (CWB) at various levels in the workplace. This study sought to examine if transformational leadership (TFL) has an impact on employee engagement (EE) and if CWB has a moderating influence on this relationship in the U.S. Postal Service. This study’s intent was to address a gap in the literature regarding CWB exhibited by employees and the positive intentions of TFL on EE. A quantitative study was conducted utilizing an anonymous online survey to assess the relationship among employees of the U.S. Postal Service. The study was conducted using …

Employee Engagement And Job Satisfaction’S Impact On Productivity In The Distribution Industry, Jessica Copeland

Walden Dissertations and Doctoral Studies

Productivity deficiencies in distribution services are detrimental to profitability, annually causing billions of dollars in reporting losses industry-wide. Understanding employees’ motivating factors in meeting metric-based expectations is essential to enhancing overall performance. Grounded in the motivation-hygiene theory, the purpose of this correlational study was to examine the relationships among employee engagement, job satisfaction, and productivity within the distribution industry. Electronic survey data were analyzed for 47 participants who completed the Mensah Employee Engagement Survey, Mensah Job Satisfaction Survey, and Utrecht Work Employee Engagement Survey. The results of the multiple linear regression were significant, F(2, 44) = 36.84, p = .001, …

Strategies To Improve Millennial Employees’ Engagement Within The Hospitality Industry, Duane Stephens

Walden Dissertations and Doctoral Studies

In the United States, engagement levels of the multigenerational workforce are negatively affecting the overall business value. Employee engagement is important to hospitality industry leaders as an indicator of job performance, turnover, employee intentions, and organizational commitment. Grounded in Kahn’s employee engagement theory, the purpose of this qualitative multiple case study was to explore effective strategies used by leaders in the hospitality industry to improve Millennial employee engagement. The participants were 5 hotel leaders in Virginia who successfully engaged their Millennial workforce. Data were collected from semistructured interviews, company documents, and note-taking. Data were analyzed using Yin’s 5-step data analysis, …

Employee Engagement In The Federal Sector: An Exploration Of Communication, Respect, Motivation, And Encouragement, Jody Mcdaniel

Walden Dissertations and Doctoral Studies

The purpose of this qualitative case study was to investigate and deepen the understanding of employee engagement in the multigenerational workforce of a federal agency. Organizational culture in combination with the dispersion of staff across multiple generations presented the opportunity to inform the case study through scientific management theory and the theory of generations as well as concepts regarding organizational change, employee satisfaction, and organizational leadership. Research questions involved investigating factors influencing the reduction in employee satisfaction and engagement, the impact of generational differences, and the role leadership plays in altering employee engagement. Survey questions were developed based on 4 …

A Correlational Study Of Manager-Employee Relationship, Employee Rewards, And Employee Engagement, Hilda M. Concepcion

Walden Dissertations and Doctoral Studies

Organizational leaders are challenged with loss of productivity due to lack of employee engagement, making employee engagement a top priority for organizational executives worldwide. Grounded in Emerson’s social exchange theory, the purpose of this quantitative correlational study was to examine the relationship between manager-employee relationship and employee rewards and employee engagement. Employees (N = 31) of a U.S. organization completed the Intrinsic Work Rewards Survey, Extrinsic Rewards on Creativity Measure, and the Work and Well-being Survey. The results of the multiple linear regression indicated a statistically significant relationship, F(2, 28) = 32.875, p < .001, R2 = .701. Employee rewards was the only statistically significant predictor of employee engagement (t = 6.074, p < .001). A recommendation is for organizational leaders to establish reward programs that address employee needs for compensation, achievement, and development. This implications for positive social change include the potential for employees to benefit from financial stability and well-being. The organization may achieve higher performance and profitability, enabling the organization to invest in job creation and community economic development.

Relationship Between Project Changes, Project Objectives, And Employee Engagement, Jaclyn Hartwell

Walden Dissertations and Doctoral Studies

Lack of employee engagement is detrimental to the success of organizations across industries. Project managers will see a negative impact on project success if they do not focus on engaging their team members throughout the project life cycle. Grounded in House’s path-goal theory, the purpose of this quantitative correlational study was to examine the relationship between project changes, project objectives, and employee engagement. Data were collected using SurveyMonkey to gather online survey responses from 76 project managers working in Indiana. The results of the standard multiple linear regression analysis indicated the full model was not statistically significant in distinguishing the …

Closing America’S Retirement Savings Gap: Nudging Small Business Owners To Adopt Workplace Retirement Plans, Peter W. Kirtland

USF Tampa Graduate Theses and Dissertations

Small businesses, with 50 or fewer employees, rarely offer workplace retirement plans. The lack of effective retirement plan options leads to employee stress, financial strain, and social instabilities. The purpose of this research is to study why small business owners make poor decisions about workplace retirement plans. The study evaluates the information supply chain and determines that financial advisors are a critical information delivery mechanism. However, they do not take the time to discuss the various retirement plan options available with the small business owners which leads to lack of plan adoption.

Elaborated Action Design Research (eADR) research methods are …