Business Commons^™

Exploring Stakeholders' Expectations Of The Benefits And Barriers Of E-Government Knowledge Sharing, Jing Zhang, Sharon S. Dawes, Joseph Sarkis

School of Management

Purpose - The issue of varying stakeholder expectations has significant implications for successful enterprise information system implementation. This issue becomes more prevalent in e-government situations where a variety of stakeholders are influenced by inter-organizational knowledge sharing. This paper presents an exploratory investigation of the diverging and converging expectations of various stakeholders at the initiation of e-government projects with regard to the benefits of and barriers to interorganizational knowledge sharing. Design/methodology/approach - Survey data were collected from seven cases within the New York State (NYS) government setting. We identified two sets of stakeholder groupings in this paper; core/key project participants and …