Business Commons^™

Flat Whites: Work In Cafes, Janet G. Sayers

Janet G Sayers

Examines the phenomenon of people working in cafes in Auckland, New Zealand and argues that there are several characteristics of this type of work using the acronym FLAT WHITES. 1. Formality/informality (power, hierarchy, control) 2. Leisure (treat, reward, pleasure, non-work time, respite) 3. Aesthetic (marketing, branding, self-identity, status) 4. Transactions (relationship, networking, affiliation, horizontal communication) 5. Work stations (place of work, convenience, temporary work place, technology, table size, table distance, chair comfort 6. Hospitality (food and drink, inside/outside boundaries, welcome, belonging, rituals around food) 7. Innovate (creativity, idea work, entrepreneurialism, inspiration, synthesis) 8. Time (flexibility, time compression, work intensification, personal …

Chaplin’S Modern Times: Service Work, Authenticity, And Nonsense At The Red Moon Cafe, Janet G. Sayers, Nanette Monin

Janet G Sayers

Provides a reading of Chaplin's 'Modern Times' focusing specifically on the Red Moon Cafe scene at the end of the movie, and the nonsense song, and discusses Chaplin's commentary on service work and service workers. The paper has now been published in this book. The file attached is the original version presented at a conference in 2004.

Te Warewhare: The Impact Of The Warehouse On Maori In Kaitaia, Kerikeri & Motueka, Janet G. Sayers, Will Low, Eileen Davenport

Janet G Sayers

Examines the impact of a large format retailer modeled on Wal-Mart (The Warehouse) on small town New Zealand.

Reconceiving Management Education: Artful Teaching And Learning., Ralph Bathurst, Janet G. Sayers, Nanette Monin

Janet G Sayers

How might teaching management be artful? To address this question we discuss theoretical issues that underpin the introduction of artful approaches into the learning environment. In doing so we examine the nature of artistry and propose ways in which this translates into the learning environment.

Home-Based Internet Businesses Are Drivers Of Variety. Department Of Management And International Business Working Paper Series, Marco Van Gelderen, Janet G. Sayers, Caroline Keen

Janet G Sayers

No abstract provided.

Franchise, Margin And Locale: Constructing A Critical Management Studies Locale In Aotearoa/Nz, Craig Prichard, Janet G. Sayers, Ralph Bathurst

Janet G Sayers

Most academic disciplines have their symbolic and material ‘homes’ in the metropolitan centres of the United States of America (USA) and the United Kingdom (UK). Consequently researchers working in Aotearoa/NZ face a choice as to the kinds of relations they develop with these metropolitan centres. We argue that researchers tend to adopt three particular modes of response: franchise, margin and locale. In this paper we illustrate each mode by reflecting on a joint research programme, Music and Organisation. We suggest researchers need to move beyond franchise and margin responses and develop methods of research that explore local issues using local …

What Lessons Can We Learn From Babe, A Sheep-Pig,, Janet G. Sayers, Lara Ruffolo

Janet G Sayers

A Provisional 'Thumbs Up' To New Zealand Bank Call Centres, Janet G. Sayers, Carole Page, Andrew Barney, Kogi Naidoo

Janet G Sayers

An investigation into the human reource practices in several New Zealand bank call centres show that they engage in many 'best practice' processes for their staff.