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Full-Text Articles in Business

Co-Creating Corporate Knowledge With A Wiki, Joseph A. Meloche, Helen M. Hasan, David Willis, Charmaine Pfaff, Yan Qi Jan 2009

Co-Creating Corporate Knowledge With A Wiki, Joseph A. Meloche, Helen M. Hasan, David Willis, Charmaine Pfaff, Yan Qi

Faculty of Commerce - Papers (Archive)

Wikis have a growing reputation on the open Internet for producing evolving stores of shared knowledge. However, such democratic systems are often treated with suspicion within corporations for management, legal, social, and other reasons. This article describes a field study of a corporate Wiki that has been developed to capture, and make available, organisational knowledge in a large manufacturing company as an initiative of their Knowledge Management (KM) program. As this approach to KM is a controversial and rapidly changing phenomenon, a Q Methodology research approach was selected to uncover employees- subjective attitudes to the Wiki. Activity Theory was used …


A Gaming System Experience For Work In Heterogeneous, Self-Directed Teams, Kate Crawford, Helen M. Hasan Jan 2009

A Gaming System Experience For Work In Heterogeneous, Self-Directed Teams, Kate Crawford, Helen M. Hasan

Faculty of Commerce - Papers (Archive)

In the face of increased complexity in the social, commercial and operational contexts of their operations, many organisations are endeavouring to change from the bureaucratic model of the Industrial Age to a community of self-organising teams more suitable for the Knowledge Age. In defence operations, this involves a change from a command and control model to a more network centric and distributed model of decision making for teams in the field. However, managers are often confused as to how best to prepare workers to operate in loosely coupled networks of self-directed teams. There is also a need for more knowledge …


Digital Ecosystems: Ict’S Contribution To Addressing Climate Change, Helen M. Hasan, Alanah Kazlauskas Jan 2009

Digital Ecosystems: Ict’S Contribution To Addressing Climate Change, Helen M. Hasan, Alanah Kazlauskas

Faculty of Commerce - Papers (Archive)

One of the most pressing challenges facing humankind is climate change, but it is a wicked problem. While the complexity of this problem can be overwhelming there are means through which the problem can be understood and advances made towards a solution. This paper applies a holistic theoretical sense-making framework and an ecosystem approach to research and practice on ICT issues in the climate change problem. It demonstrates how end-user tools and Web 2.0 technologies, which are embedded in digital ecosystems that include the social context, can play a positive role in the global challenges of climate change.


What's New In Online News?, Helen M. Hasan, Nor Hazlina Hashim, Joseph Meloche Jan 2009

What's New In Online News?, Helen M. Hasan, Nor Hazlina Hashim, Joseph Meloche

Faculty of Commerce - Papers (Archive)

This paper examines aspects of the field of Information Systems (IS) concerned with its diversity and with the rapid changes within the discipline that have been incurred by the continued evolution of the IS artefact. This examination is done in order to establish the suitability of the Cynefin framework, developed for knowledge management, as a suitable tool for sense-making in IS. A description and assessment of the Cynefin framework is provided with its varied applications in both organisational practice and research. The paper then applies the framework to make sense of some historical trends and contemporary issues of IS emphasising …


A Taxonomy Of Modes Of Knowledge Sharing Between Disparate Groups, Helen M. Hasan Jan 2009

A Taxonomy Of Modes Of Knowledge Sharing Between Disparate Groups, Helen M. Hasan

Faculty of Commerce - Papers (Archive)

While there is an abundance of literature on knowledge sharing within teams, there is a scarcity of literature on the transfer of knowledge between disparate groups where communication and coordination are difficult due to the diversity of attributes such as culture, language and priorities. The inspiration for this work comes from a project on the use of the web to enhance communication between clinicians and the families of patients in intensive care units. The paper also draws from relevant research on topics such as cross-functional teams, shared situational awareness, jointness, interagency cooperation and inter-organisational boundary- spanning. This investigation is grounded …


Distinguished Fellow Of The Economic Society Of Australia, 2008: Alan Woodland, Edgar J. Wilson Jan 2009

Distinguished Fellow Of The Economic Society Of Australia, 2008: Alan Woodland, Edgar J. Wilson

Faculty of Commerce - Papers (Archive)

This citation acknowledges Professor Alan Woodland as an eminent Australian economist and surveys his exceptional international record of scholarship and research with a selection of his insightful contributions to the understanding of the complex issues of international trade, taxation and welfare. These issues are at the forefront of our nation's economic priorities and it is appropriate that we formally recognise his outstanding contributions to the discipline study of economics with the award of Distinguished Fellow of the Economic Society of Australia.


Serious Games: The Importance Of Play In Network-Centric Organisations, Helen M. Hasan, Irina Verenikina Jan 2009

Serious Games: The Importance Of Play In Network-Centric Organisations, Helen M. Hasan, Irina Verenikina

Faculty of Commerce - Papers (Archive)

The psychology of play recognises that there are benefits of incorporating play and games at work. In this paper we report the results of an investigation into the use of gaming to develop the cooperative human aspects of team behaviour in organisations that want to increase their social network-centric capability. We show how online team gaming sessions can enhance people's awareness and mastery of collective processes underlying teamwork and cooperation in the context of the workplace. The conduct of such a session is described and the analysis of both quantitative and qualitative data is presented. Lessons were learnt from use …


Untying The Gordian Knot: Small Business And The Strategy Balance Scorecard, Ted Watts, Vicki Baard, Carol J. Mcnair Jan 2009

Untying The Gordian Knot: Small Business And The Strategy Balance Scorecard, Ted Watts, Vicki Baard, Carol J. Mcnair

Faculty of Commerce - Papers (Archive)

Research confirms that small business (SB) is important for the dynamics and stability of the economy; the size, composition, and quality of employment; and the socio-political structure worldwide. Given this significance it is surprising that SBs have not taken advantage of the Balanced Scorecard (BSC). Research suggests it is because the BSC was designed for use in medium to large organizations and does not provide the correct “fit” for SBs. This paper 1) identifies performance dimensions applicable to SB, 2) develops a model, the Comprehensive Performance Management System (CPMS), which overcomes some of the major problems of previous measurement models, …


The Financial Sector And Economic Growth, Arusha V. Cooray Jan 2009

The Financial Sector And Economic Growth, Arusha V. Cooray

Faculty of Commerce - Papers (Archive)

The Mankiw-Romer-Weil (1992) augmented Solow-Swan (Solow 1956; Swan 1956) model is extended to incorporate the financial sector in this study. Distinguishing between financial capital, physical capital and human capital, the research attempts to identify, in particular, the effects of financial capital on economic growth. The effects of financial sector efficiency on economic growth are also examined. The financial sector augmented model is tested on a cross-section of 35 economies. Strong support is found for the model.


Government Expenditure, Governance And Economic Growth, Arusha V. Cooray Jan 2009

Government Expenditure, Governance And Economic Growth, Arusha V. Cooray

Faculty of Commerce - Papers (Archive)

This study investigates the role of the government in economic growth by extending the neoclassical production function to incorporate two dimensions of the government - the size and the quality dimensions. The government size- and quality-augmented model, where size is measured by government expenditure and quality by governance, is tested on a cross section of 71 economies. Estimation is also carried out on the sample by income distribution. The empirical results indicate that both the size and quality of the government are important for economic growth. It is argued that investing in the capacity for enhanced governance is a priority …


The Role Of Education In Economic Growth, Arusha V. Cooray Jan 2009

The Role Of Education In Economic Growth, Arusha V. Cooray

Faculty of Commerce - Papers (Archive)

This study examines the effect of the quantity and quality of education on economic growth. Using a number of proxy variables for the quantity and quality of education in a cross section of low and medium income countries, this study finds that education quantity when measured by enrolment ratios, unambiguously influences economic growth. The effect of government expenditure on economic growth is largely indirect through its impact on improved education quality.


Beyond Ecotourism: The Environmentally Responsible Tourist In The General Travel Experience, Sara Dolnicar, Patrick Long Jan 2009

Beyond Ecotourism: The Environmentally Responsible Tourist In The General Travel Experience, Sara Dolnicar, Patrick Long

Faculty of Commerce - Papers (Archive)

A shift of attention from the dominant product-orientation in environmentally sustainable tourism to a demand-orientation has been suggested as a way of minimising the effects of the inherent trade-offs the tourism industry faces between maximization of profits and investment in environmental sustainability. The success of such an approach depends on the existence of a class of tourists who are not only motivated to take care of the natural surroundings of the host destination, whether they are travelling in an ecotourism or general tourism context, but also represent an economically attractive market segment.


The Current State Of Commercial Location-Based Service Offerings In Australia, Roba Abbas, Katina Michael, M. G. Michael, Anas Aloudat Jan 2009

The Current State Of Commercial Location-Based Service Offerings In Australia, Roba Abbas, Katina Michael, M. G. Michael, Anas Aloudat

Faculty of Commerce - Papers (Archive)

Location-based services (LBS) provide geographic data for a variety of purposes, and through numerous devices such as mobile phones, GPS navigation systems, palm pilots and increasingly desktop computers. Presently, there is scant information relating to the current state of the LBS market, specifically location-based service applications in Australia. This study makes use of usability context analyses to examine Australiapsilas three leading telecommunications operators- Telstra, Optus and Vodafone- with a view to providing an overview of the types of services and solutions presently offered and targeted at the consumer, business and emergency segments. There are two units of analysis (i) the …