Business Commons^™

Employing Intelligent Agents To Automate Sla Creation, Halina Kaminski, Mark Perry

Computer Science Publications

Service Level Agreements (SLAs) are commonly prepared and signed agreements that form the contracts between a service provider and its customers, defining the obligations and liabilities of the parties. Naturally, SLAs should reflect the business needs of both customer and supplier. SLAs are usually formed through either the adoption of a boilerplate agreement from the provider, or through a mediation/negotiation process between the parties. With the increasing adoption of software supply being implemented as a network service, such schemes are rigid or slow and costly, This paper proposes a system that the parties can use to facilitate both fast and …

Source Code Protection For Applications Written In Microsoft Excel And Google Spreadsheet, Thomas A. Grossman Jr.

Business Analytics and Information Systems

Spreadsheets are used to develop application software that is distributed to users. Unfortunately, the users often have the ability to change the programming statements (“source code”) of the spreadsheet application. This causes a host of problems. By critically examining the suitability of spreadsheet computer programming languages for application development, six “application development features” are identified, with source code protection being the most important. We investigate the status of these features and discuss how they might be implemented in the dominant Microsoft Excel spreadsheet and in the new Google Spreadsheet. Although Google Spreadsheet currently provides no source code control, its web-centric …

Emerging Near-Real Time Forage Monitoring Technology With Application To Large Herbivore Management In Mongolia, Dennis P. Sheehy, Jerry W. Stuth, Douglas E. Johnson, Jay Angerer, Douglas Tolleson

Erforschung biologischer Ressourcen der Mongolei / Exploration into the Biological Resources of Mongolia, ISSN 0440-1298

Large herbivore livestock and wildlife in Mongolia depend almost entirely for substance on forage standing crop produced each year on natural pastureland. Consequently, both livestock and wildlife are continuously subject to environmental risk, especially drought and severe winter storms, while livestock are also subject to financial risk. As consumption-based livestock production changes to commercialized livestock production, steps taken by the livestock herder to avert both environmental and financial risk to livestock can increase environmental risk to large wild herbivores. A realistic and workable pastureland and risk management system will be critical for conservation of large herbivore habitat. New technologies are …

Final Report : Bellevue Sustainable Industry Project, Beth Walker, Janice Redmond, Ute Goeft

Research outputs pre 2011

This report is the result of a grant from the W A Waste Management Board's Waste Management and Recycling Fund to investigate the attitudes and practices of Bellevue business owner-managers to environmental issues and waste management since 2005. In 2005 data was collected to provide baseline information of the level of business interest in the environment and waste management practices in the Bellevue industrial area. After. the analysis of that data was reported, an intervention program was implemented by the Swan Catchment Council. The intervention program included the following...

Value-At-Risk In It Services Contracts, Robert J. Kauffman, Ryan Sougstad

Research Collection School Of Computing and Information Systems

As information systems (IS) and technology solutions become increasingly service-driven, managers are faced with the task of choosing parameters such as service-levels, pricing, and contract duration. Information technology (IT) services vendors manage portfolios of contracts in which parameters, decided at inception, are often subject to future risks. The contract profit maximization decision may adversely affect the risk position of the firm's portfolio of services contracts. We propose a model to inform vendors on setting optimal parameters for IS contracts subject to acceptable levels of risk. The analytic model presented draws from IS economics research and the principles of value-at-risk (VaR) …

A Comparison Of Print Advertisements From Egypt, Lebanon, Kuwait, Saudi Arabia, United Arab Emirates And The United States, Gilberto De Los Santos, Caroline Fisher, Salma Ghanem, Morris Kalliny, Anshu Saran

Business and Information Technology Faculty Research & Creative Works

This study examines cultural differences between the United States and the Arab world regarding low/high context, collectivism/individualism, time orientation and man's relationship with nature in print advertising. Study reveals that the main differences between the United States and the Arab world include cultural values that are embedded in religious values and beliefs.

Cultural Values Reflected In Arab And American Television Advertising, Morris Kalliny, Lance Gentry

Business and Information Technology Faculty Research & Creative Works

This study examines cultural values as reflected in U.S. And the Arab world television advertising. A total of 866 television commercials from Egypt, Kuwait, Lebanon, Saudi Arabia, United Arab Emirates and the United States were analyzed. Contrary to the common notion that the U.S. culture and the Arabic culture are vastly different, we found many similarities between the two cultures regarding TV advertising content and appeal. The findings contribute to the debate of standardization versus adaptation of international advertising.

Forecasting Consumer Adoption Of Technological Innovation: Choosing The Appropriate Diffusion Models For New Products And Services Before Launch, Roger Calantone, Lance Gentry

Business and Information Technology Faculty Research & Creative Works

There are many good articles on various forecasting models. There is consensus that no single diffusion model is best for every situation. Experts in the field have asked for studies to provide empirical-based guidelines for recommending when various models should be used. This research investigates multiple diffusion models and provides recommendations for which diffusion models are appropriate for radical and really new products and services before the launch of the innovation.

Some Peer-To-Peer, Democratically And Voluntarily Produced Thoughts About 'The Wealth Of Networks: How Social Production Transforms Markets And Freedom,' By Yochai Benkler, Ann Bartow

Law Faculty Scholarship

In this review essay, Bartow concludes that The Wealth of Networks: How Social Production Transforms Markets and Freedom by Yochai Benkler is a book well worth reading, but that Benkler still has a bit more work to do before his Grand Unifying Theory of Life, The Internet, and Everything is satisfactorily complete. It isn't enough to concede that the Internet won't benefit everyone. He needs to more thoroughly consider the ways in which the lives of poor people actually worsen when previously accessible information, goods and services are rendered less convenient or completely unattainable by their migration online. Additionally, the …

Intellectual Property Management In Health And Agricultural Innovation: Executive Guide, Anatole Krattiger, Richard T. Mahoney, Lita Nelsen, Jennifer A. Thomson, Alan B. Bennett, Kanikaram Satyanarayana, Gregory D. Graff, Carlos Fernandez, Stanley Kowalski

Law Faculty Scholarship

Prepared by and for policy-makers, leaders of public sector research establishments, technology transfer professionals, licensing executives, and scientists, this online resource offers up-to-date information and strategies for utilizing the power of both intellectual property and the public domain. Emphasis is placed on advancing innovation in health and agriculture, though many of the principles outlined here are broadly applicable across technology fields. Eschewing ideological debates and general proclamations, the authors always keep their eye on the practical side of IP management. The site is based on a comprehensive Handbook and Executive Guide that provide substantive discussions and analysis of the opportunities …

Intellectual Property Management In Health And Agricultural Innovation: A Handbook Of Best Practices, Vol. 1, Anatole Krattiger, Richard T. Mahoney, Lita Nelsen, Jennifer A. Thomson, Alan B. Bennett, Kanikaram Satyanarayana, Gregory D. Graff, Carlos Fernandez, Stanley Kowalski

Law Faculty Scholarship

Prepared by and for policy-makers, leaders of public sector research establishments, technology transfer professionals, licensing executives, and scientists, this online resource offers up-to-date information and strategies for utilizing the power of both intellectual property and the public domain. Emphasis is placed on advancing innovation in health and agriculture, though many of the principles outlined here are broadly applicable across technology fields. Eschewing ideological debates and general proclamations, the authors always keep their eye on the practical side of IP management. The site is based on a comprehensive Handbook and Executive Guide that provide substantive discussions and analysis of the opportunities …

Best Practices For Implementing Agile Methods: A Guide For Department Of Defense Software Developers, Ann L. Fruhling, Alvin E. Tarrell

Information Systems and Quantitative Analysis Faculty Publications

Traditional plan-driven software development has been widely used in the government because it's considered to be less risky, more consistent, and structured. But there has been a shift from this approach to Agile methods which are more flexible, resulting in fast releases by working in an incremental fashion to adapt to the reality of the changing or unclear requirements.

This report describes the Agile software development philosophy, methods, and best practices in launching software design projects using the Agile approach. It is targeted to Defense Department software developers because they face broad challenges in creating enterprise-wide information systems, where Agile …

Predicting Crime Reporting With Decision Trees And The National Crime Victimization Survey, Gondy Leroy, Juliette Gutierrez '13

CGU Faculty Publications and Research

Crime reports are used by law enforcement to find criminals, prevent further violations, identify problems causing crimes and allocate government resources. Unfortunately, many crimes go unreported. This may lead to an incorrect crime picture and suboptimal responses to the existing situation. Our goal is to use a data mining approach to increase understanding of when crime is reported or not. An increased understanding could lead to new, more effective programs to fight crime or changes to existing programs. We use the National Crime Victimization Survey (NCVS) which comprises data collected from 45,000 households about incidents, victims, suspects and if the …

Revealing The Antecedents And Benefits Of Kms Use: An Exploratory Study In A Petroleum Company In Oman, Kamla Al-Busaidi '05, Lorne Olfman, Terry Ryan, Gondy Leroy

CGU Faculty Publications and Research

This pilot study aimed to explore technical and social antecedents and benefits of KMS use in a petroleum company in Oman. Data was collected through questionnaire given to KMS users. From the technical perspective, results uncovered that both knowledge utilizers and contributors were concerned about the system ease of use, speed and integration. Knowledge utilizers also valued knowledge richness in terms of relevancy and timeliness. From the social perspective, both knowledge utilizers and contributors considered time/availability as the major determinant of their behaviors. The results also suggested that knowledge utillizers valued the technical factors more than the social factors, whereas, …

Landscape And Geotourism: Market Typologies And Visitor Needs, Catherine Elizabeth Gorman

Conference papers

Purpose: The purpose of this paper is to explore Geotourism (landscape tourism) in the context of the Irish tourism experience, to develop visitor typologies and propose an approach that will ensure greater sustainability by addressing market value and requirements through the use of marketing techniques and tools.

Methodology/Approach: An evaluation of existing geotourism resources and information was undertaken. A gap was identified in terms of marketing the Geotourism product. This gap is identified as a break the delivery of the experience to the most suitable customer and is addressed by identifying specific typologies, their requirements and making suggestions …

Reasonable Emissions Of Greenhouse Gases: Efficient Abatement For A Stock Pollutant, Howard F. Chang

All Faculty Scholarship

No abstract provided.

Destination Website Effectiveness – A Delphi-Based Emetric Approach – A Dms Perspective, Patrick Horan, Andrew Frew

Conference papers

This paper outlines the development and evaluation of a comprehensive set of eMetrics for measuring the effectiveness of a Destination Management Systems’ (DMS) websites from the perspective of small and medium-sized hotel enterprises. Ultimately, from a hotel’s viewpoint, website effectiveness depends on how well a site performs with respect to the related business goals. The priority of the research is thus to establish which criteria are important for destination websites and to determine a mechanism for their measurement. These criteria are divided into both macro- and micro- level metrics which each combine to provide information that is actionable from a …

Performance Analysis Of Security Aspects In Uml Models, Dorin Bogdan Petriu, Dorina C. Petriu, C Murray Woodside, Jing Xiu, Toqeer A. Israr, Geri Georg, Robert B. France, James M. Bieman, Siv Holde Houmb, Jan Jurjens

Faculty Research & Creative Activity

The focus of the paper is on the analysis of performance effects of different security solutions modeled as aspects in UML. Aspect oriented modeling (AOM) allows software designers to isolate and separately address solutions for crosscutting concerns, which are defined as distinct UML aspect models, then are composed with the primary UML model of the system under development. For performance analysis we use techniques developed previously in the PUMA project, which take as input UML models annotated with the standard UML Profile for Schedulability, Performance and Time (SPT), and transform them first into Core Scenario Model (CSM) and then into …

Selected Lid Projects In New England, New England Environmental Finance Center

Planning

Examples of low impact development (LID) projects in each state in New England.

Thermal Effectiveness Characteristics Of Low Approach Indirect Evaporative Cooling Systems In Buildings, Ben Costelloe, Donal Finn

Articles

Meteorological enthalpy analysis of temperate and maritime climates above latitude 45°N suggests that the water-side evaporative cooling technique has considerable unrealised potential with contemporary “high temperature” building cooling systems—such as chilled ceilings and displacement ventilation. As low approach conditions are the key to exploiting the cooling potential of the ambient air, thermal performance at such conditions needs to be investigated. To address the research issues, an industrial scale test rig, based on a low approach open cooling tower and plate heat exchanger and designed to maximise evaporative cooling potential, has been constructed. The thermal effectiveness of such systems (as a …

Comment: Boosting Algorithms: Regularization, Prediction And Model Fitting, A. Buja, David Mease, A. Wyner

Faculty Publications

The authors are doing the readers of Statistical Science a true service with a well-written and up-to-date overview of boosting that originated with the seminal algorithms of Freund and Schapire. Equally, we are grateful for high-level software that will permit a larger readership to experiment with, or simply apply, boosting-inspired model fitting. The authors show us a world of methodology that illustrates how a fundamental innovation can penetrate every nook and cranny of statistical thinking and practice. They introduce the reader to one particular interpretation of boosting and then give a display of its potential with extensions from classification (where …

Boosted Classification Trees And Class Probability/Quantile Estimation, David Mease, A. Wyner, A. Buja

Faculty Publications

The standard by which binary classifiers are usually judged, misclassification error, assumes equal costs of misclassifying the two classes or, equivalently, classifying at the 1/2 quantile of the conditional class probability function P[y = 1jx]. Boosted classification trees are known to perform quite well for such problems. In this article we consider the use of standard, off-the-shelf boosting for two more general problems: 1) classification with unequal costs or, equivalently, classification at quantiles other than 1/2, and 2) estimation of the conditional class probability function P[y = 1jx]. We first examine whether the latter problem, estimation of P[y = 1jx], …

Real-Time Supply Chain Control Via Multi-Agent Adjustable Autonomy, Hoong Chuin Lau, Lucas Agussurja, Ramesh Thangarajoo

Research Collection School Of Computing and Information Systems

Real-time supply chain management in a rapidly changing environment requires reactive and dynamic collaboration among participating entities. In this work, we model supply chain as a multi-agent system where agents are subject to an adjustable autonomy. The autonomy of an agent refers to its capability to make and influence decisions within a multi-agent system. Adjustable autonomy means changing the autonomy of the agents during runtime as a response to changes in the environment. In the context of a supply chain, different entities will have different autonomy levels and objective functions as the environment changes, and the goal is to design …

Towards Efficient Computation Of Quality Bounded Solutions In Pomdps: Expected Value Approximation And Dynamic Disjunctive Beliefs, Pradeep Reddy Varakantham, Rajiv Maheswaran, Tapana Gupta, Milind Tambe

Research Collection School Of Computing and Information Systems

While POMDPs (partially observable markov decision problems) are a popular computational model with wide-ranging applications, the computational cost for optimal policy generation is prohibitive. Researchers are investigating ever-more efficient algorithms, yet many applications demand such algorithms bound any loss in policy quality when chasing efficiency. To address this challenge, we present two new techniques. The first approximates in the value space to obtain solutions efficiently for a pre-specified error bound. Unlike existing techniques, our technique guarantees the resulting policy will meet this bound. Furthermore, it does not require costly computations to determine the quality loss of the policy. Our second …