Business Commons^™

A Closer Look At The Frame-Of-Reference Effect In Personality Scale Scores And Validity, Filip Lievens, Wifiried De Corte, Eveline Schollaert

Research Collection Lee Kong Chian School Of Business

This article contributes to the understanding of why the use of a frame-of-reference leads to increased criterion-related validity of personality inventories. Two competing explanations are described and tested. A between-subjects (N = 337) and a within-subject (N = 105) study are conducted to test the hypothesized effects of use of a frame of reference on reliability and validity. Regarding the effects on reliability, use of a frame of reference reduces within-person inconsistency (instead of between-person variability) in responding to generic items. Use of a frame of reference further leads to higher validity as a result of the reduction of between-person …

Regret Aversion And Decision Process Quality: Effect Of Regret Salience On Decision Process Carefulness, Jochen Reb

Research Collection Lee Kong Chian School Of Business

A considerable amount of past research has examined the effects of regret aversion on which options decision makers choose. However, past research has largely neglected to address the effect of regret aversion on the decision process. We conducted five experiments to examine the effect of making regret salient on decision process quality. We predicted that increased regret aversion would lead to more careful decision processing. The results consistently supported this prediction across the different decision situations, incentive structures, regret salience manipulations, and dependent variables used. In all experiments making regret salient led decision makers to take significantly longer to reach …

A Cross-Nations, Cross-Cultures, And Cross-Conditions Analysis On The Equivalence Of The Balanced Inventory Of Desirable Responding (Bidr), Andrew Li, Jochen Reb

Research Collection Lee Kong Chian School Of Business

This article examines measurement equivalence of the Balanced Inventory of Desirable Responding (BIDR) across two nations (the United States and Singapore), two cultural values (horizontal individualism and horizontal collectivism) and two motivational conditions (standard and faking). One sample of undergraduate students from each country (N Singapore = 158, N United States = 166) participated in this study, and a within-subject experimental design is used. Specifically, at Time 1, participants were simply asked to respond to the BIDR and the INDCOL (standard condition). At Time 2, the participants were instructed to engage in social desirability (faking condition). Multigroup confirmatory factor analyses …

How Friendly Is Too Friendly?, M. Thulasidas

Research Collection School Of Computing and Information Systems

Being a boss is tough and being a good boss is a tricky balancing act. One issue many bosses face is: How friendly can they become with their team?

The Dark Side Of Authority: Antecedents, Mechanisms, And Outcomes Of Organizational Corruption, Ruth V. Aguilera, Abhijeet K. Vadera

Research Collection Lee Kong Chian School Of Business

Corruption poisons corporations in America and around the world, and has devastating consequences for the entire social fabric. In this article, we focus on organizational corruption, described as the abuse of authority for personal benefit, and draw on Weber's three ideal-types of legitimate authority to develop a theoretical model to better understand the antecedents of different types of organizational corruption. Specifically, we examine the types of business misconduct that organizational leaders are likely to engage in, contingent on their legitimate authority, motives, and justifications. We conclude by suggesting managerial implications of our theoretical model and propose directions for future research. …

Measuring Work Preferences: A Multidimensional Tool To Enhance Career Self Management, G. Ronald Gilbert, Ravipreet S. Sohi, Adriana G. Mceachern

Department of Marketing: Faculty Publications

Purpose: The purpose of this paper is to introduce a multidimensional work preference research instrument, and to relate scores on these dimensions with subjects' real world work choices.

Design/methodology/approach: Repeated samples of 1,002 and 975 adult subjects were used to identify 17 empirically derived constructs, using both EFA and CFA statistical applications. The CFA revealed measurement invariance among the predicted and measured constructs. The 17 validated constructs were culled from career development-related psychology that has variously been identified with learning styles, work interests, work values, and temperament. Using a third sample of 590 subjects, MANOVA analyses of work preference scores …

Humility In Leadership: Abandoning The Pursuit Of Unattainable Perfection, Erik Hoekstra, Antony Bell, Scott R. Peterson

Faculty Work Comprehensive List

Chapter on humility and leadership by Hoekstra, Bell, and Peterson in S.A. Quatro & R. R. Sims (Eds.), Executive Ethics: Ethical Dilemmas and Challenges for the C-Suite. Greenwich, CT: Information Age Publishing, 2008.

Can Leaders Step Outside Of The Gender Box? An Examination Of Leadership And Gender Role Stereotypes, Margaret Y. Padgett, Craig B. Caldwell, Andrew Embry

Scholarship and Professional Work - Business

This study examined gender stereotypes for leaders using a more indirect method than is typical in stereotype research. Rather than reveal the leader's gender, this study used vignettes in which the leader's gender was unknown. Consistent with their hypothesis, the authors found that participants were more likely to infer a male (female) gender identity than a female (male) gender identity when presented with a leader using a masculine (feminine) style. They also hypothesized that a leader using a gender-consistent leadership style would be viewed more positively than a leader using a gender-inconsistent style. Contrary to this hypothesis, results revealed that …

Court Of Public Opinion In And For The State Of Uncertainty, Kevin Farmer, Kathleen Kane, Steven Meisel, Joseph Seltzer

Organization, Leadership, and Communication

Our session has two goals. First, we aim to stimulate debate over a ubiquitous, yet largely unchallenged, instrument that purports to operationalize Jungian personality theory (the Myers-Briggs Type Indicator). Second, we suggest a platform for teaching management theories, the mock-trial, which manifests active learning as well as critical thinking and has been successfully utilized in other disciplines. With contributors playing key roles in the trial and volunteers from the audience serving as potential prosecution and defense witnesses as well as the jury, we hope the discourse on substantive theory and teaching process will provide the jolt OBTC 2008 envisions.

Rethinking The Organisational: From ‘Form’ To ‘Forming’, Paul Donnelly

Conference papers

The organisational theory literature has identified the emergence and evolution of organisational forms as a critical issue to be addressed, yet new ways of looking at organisational form have yet to be addressed and there are concerns about the largely ahistorical and aprocessual character of much organisational theorising. Most “new” theories that have been put forward continue to view form as something already formed, as an essence, with the attention focused on what constitutes form. Further, extant organisational theories, from the original Weberian ideal type through all other theories, be they in appearance ahistorical (i.e., contingency) or historical (i.e., ecological) …

Sex Differences On Elementary Cognitive Tasks Despite No Differences On The Wonderlic Personnel Test, Bryan Pesta, S. Bertsch, Peter J. Poznanski, W.H. Bommer

Business Faculty Publications

Whether males and females differ in general mental ability (GMA) remains an open question. Complicating the issue is that standardized IQ tests are constructed to minimize sex differences. We propose a potential solution whereby GMA is measured via performance on elementary cognitive tasks (ECTs). ECTs assess basic information-processing ability, yet correlate moderately highly with GMA. Toward this end, we had male (n = 218) and female (n = 226) undergraduates complete the Wonderlic Personnel Test (WPT), and two ECTs: inspection time (IT) and reaction time (RT). The sex difference on the WPT was non-significant (d = .17), but small differences …

Actor-Network Theory And Organizational Forming: An Amodern Path Dependence Perspective, Paul Donnelly

Conference papers

The organizational theory literature has identified the emergence and evolution of organizational forms as a critical issue to be addressed, yet new ways of looking at organizational form have yet to be addressed and there are concerns about the largely ahistorical and aprocessual character of much organizational theorizing. While path dependence, as conventionally conceived, presents an avenue for overcoming the lack of historical contingency in mainstream organizational theories, it does not maintain an opening for forming. Here is where actor-network theory comes in to not only argue that organizational forming is ongoing, but also show how it is made unrecognizable …

How To Escape Modernity?: An Actor-Network Theory Take On Organizational Forming, Paul Donnelly

Conference papers

The topic of organizational form has been gaining increased attention. Often portrayed as ‘new times’ driving the need for new forms, what is more evident in the literature is that the need for new ways of looking at form has yet to be addressed. The problem that “new organizational form” presents is precisely located in the inability of the field to think in other than “form” itself. By problematizing the focus on “form,” I take issue with the largely ahistorical and aprocessual character of much organizational theorizing and with the privilege obtained by modernist paradigmatic approaches in such theorizing. With …

Organizational Forming: Re(Dis)Covering Hybridization, Paul Donnelly

Conference papers

The topic of organizational form has gained increased attention in the scholarly literature over the past couple of decades or so. Scholars have identified the emergence and evolution of new organizational forms as a critical issue to be addressed. The increased interest and relevance of this topic is often portrayed as ‘new times’ driving the need for new forms, however, what is more evident in the literature is that the need for new ways of looking at organizational form has yet to be addressed. In general, it is my argument that the problem of “organizational form” cannot be addressed by …

Corporate Citizenship And Community Stakeholders, Robert A. Phillips, R. Edward Freeman

Management Faculty Publications

Stipulating that work on corporate citizenship is intended to add to the conversation around the role of business in society, it is reasonable to assume that scholars adopting (and adapting) the language of corporate citizenship find something there that allows for better description, analysis and synthesis of this role. Though what 'better' may mean here remains an open question, a sensible place to begin considering the question is to compare and contrast corporate citizenship with more established ways of conceiving business's role in society such as, in the case of this chapter, stakeholder theory.

The Value Of Managerial Beliefs In Turbulent Environments: Managerial Orientation And E-Business Advantage, T. Coltman, T. M. Devinney, D. F. Midgley

Faculty of Informatics - Papers (Archive)

There is a great divide between the degree to which academic research accounts for the role of managerial discretion in firm performance and the weight given by the popular press and financial community to the importance of the management of an organization. The purpose of this paper is to bridge this gap by quantifying the way managerial beliefs influence the quality of firm performance in a turbulent environment based on e-business.
An e-business research setting is used that is associated with a situation of environmental turbulence to allow for sufficient variance in managerial beliefs to measure their effect on firm …

Managing With Foresight And Insight, Christine G. Springer

Public Policy and Leadership Faculty Publications

As we begin the New Year, it is important to look at the trends that need to be considered in the future and how or if these driving forces will define what strategic management means in 2008. It is also important to understand that looking to the past alone for guidance may skew our view of present facts even when those facts are supported by sound data. Strategic managers make sense out of what is going on around them and what is possible in the future by looking and listening to forecasts for the future, to what is critical for …

Technological Change Management Strategies In Asian Small-Scale Businesses: Trends In Singapore, Thomas Menkhoff, Yue Wah Chay

Research Collection Lee Kong Chian School Of Business

Based on survey data on the change management behavior of Chinese small and medium sized enterprises (SMEs) in Singapore, the paper explores how small entrepreneurs are coping with the city-state's turbulent business environment, processes of technological advancement and accelerated change. Differences between so-called opportunistic entrepreneurs and small business ventures are examined. Conceptually, the paper is informed by theories of change management, strategic choice, entrepreneurship and Chinese business. Special emphasis is put on the identification of demographic characteristics of "technological change masters" in Singapore's small business sector so as to gain an understanding of both the dynamism and relative passivity of …

Values, Ideologies, And Frames Of Reference In Employment Relations, John W. Budd, Devasheesh P. Bhave

Research Collection Lee Kong Chian School Of Business

Employment relations—which form most of the 20th century was called industrial relations, and what some now call human resources and industrial relations—is a multidisciplinary field studying all aspects of work and the employment relationship (Ackers and Wilkinson, 2003; Budd, 2004; Kaufm an, 2004). A multidisciplinary approach means that competing values and assumptions underlie the analyses, policies, and practices of employment relations scholars, practitioners, and policymakers. Unfortunately, these underlying beliefs are often implicit rather than explicit, or, with the longstanding focus on how industrial relations processes work, sometimes ignored altogether. But understanding the employment relationship, corporate human resource management practices, labor …

The U.S. Social Economy And The Commons Model Of Production, Roger A. Lohmann

Faculty & Staff Scholarship

Recent work in Canada and Europe has re-emphasized the place of nonprofit organizations, as that term is conventionally understood in the broader context of social economy. Although not generally recognized by U.S. and international scholars, a distinctive concept of social economy largely compatible with the Canadian and European formulations is embedded in U.S. constitutional, corporate, charitable and tax law. However, its full recognition is discouraged in the current U.S. political culture and third sector studies. The U.S. social economy provides full and robust, recognition of the social, political and economic organizations known as commons, as well as nonprofit firms.

International Growth Strategies Of Service And Manufacturing Firms: The Case Of Banking And Chemical Industries, Ravi Kathuria, Maheshkumar P. Joshi, Stephanie Dellande

Business Faculty Articles and Research

Purpose

– The purpose of this paper is to examine the differences in growth strategies – domestic and international – of manufacturing and service firms. Hardly any literature exists that empirically investigates the differences on account of the distinctive characteristics of goods and services, and such studies rarely draw from the operations management field.

Design/methodology/approach

– Multiple analysis of variance is used to analyze longitudinal data from multiple secondary sources.

Findings

– Mixed services, such as banks, focus more on domestic growth and less on international growth. Manufacturers, such as chemical firms, focus more on international activities as compared to …

Can Business Leaders Learn From Leaders Of Today's Megachurches?, Peter A. Maresco

WCBT Faculty Publications

The author reflects on the similarities and differences of religious leaders and founders of megachurches or big churches and the business leaders. He differentiates these types of leaders according to their leadership tenancy. He emphasizes the three component of leadership: having a vision, communicating that vision to individuals inside and outside of the organization and making everyone a stakeholder in seeing the vision by its conclusion.

Interaction Of The Legitimate System And The Shadow System In Organisations, Caroline Halpin, Philomena Hanlon

Conference papers

This research examines the relationship between the Legitimate and the Shadow Systems in organisations: an interaction that can result in bringing an organisation into a state of bounded instability, and therefore increased creativity and innovation. The Legitimate System consists of the formal hierarchy, bureaucracy, rules, controls and communication patterns in an organisation. A properly functioning Legitimate System is vital for the conduct of business in an organisation in order to ensure its survival and efficiency. The Shadow System is a term coined by Stacey (1997) to describe the informal network of relations within the organisations that are evident in casual …

Situational Judgment Tests: A Review Of Recent Research, Filip Lievens, Helga Peeters, Eveline Schollaert

Research Collection Lee Kong Chian School Of Business

Purpose - The purpose of this paper is to give an empirically-based review of the strengths and weaknesses of situational judgment tests (SJTs).Design/methodology/approach - The features, history, and development of SJTs are discussed. Next, a computerized search (from 1990-2007) is conducted to retrieve empirical studies related to SJTs. The effectiveness of SJTs is discussed in terms of reliability, criterion-related validity, incremental validity, construct-related validity, utility, adverse impact, applicant perceptions, fakability, and susceptibility to practice and coaching effects.Findings - Strengths of SJTs are that they show criterion-related validity and incremental validity above cognitive ability and personality tests. SJTs have also less …

Organizational Culture In A Terminally Ill Hospital, Alberto Coustasse, Douglas A. Mains, Kristine Lykens, Sue G. Lurie, Fernando Trevino

Management Faculty Research

This study analyzed an organizational culture in a community hospital in Texas to measure organizational culture change and its impact on Patient Satisfaction (PS). The study employed primary and secondary data, combining quantitative and qualitative methods for a case study. Participant observation was used and archival data were collected to provide a better understanding of the organizational culture and the context in which change was taking place. This study also applied a “Shared Vision” of the organization as the central process in bringing forth the knowledge shared by members of the community hospital who were both subjects and research participants. …

Balancing Hamiltonian And Jeffersonian Contradictions Within Organizations, Anil Nair, David Ahlstrom

Management Faculty Publications

This article describes how institutions get infused with competing logics and analyzes how such competing logics might aid the design of contemporary organizations. It does so by exploring the contrasting views of American founders Alexander Hamilton and Thomas Jefferson on the issues they confronted in the years leading up to and after the United States' independence from the British. Their views have had a lasting influence on the character and efficacy of the U.S. government. Although Hamilton and Jefferson contemplated issues related to the governance of the United States, the authors argue that their writings offer insights that can be …

Interviewers' Sensitivity To Impression Management Tactics In Structured Interviews, Filip Lievens, Helga Peeters

Research Collection Lee Kong Chian School Of Business

This study examines interviewers' sensitivity to impression management in structured interviews by determining the relative importance that interviewers attach to ( verbal and nonverbal) impression management as compared to the relative importance that they attach to predetermined competencies. Two samples of interviewers ( 55 Master I/O psychology students and 18 professional interviewers) watched and evaluated videotaped interviewees who were instructed to put their best foot forward. Results of relative weight analyses showed that the importance of verbal and nonverbal impression management tactics was relatively small as compared to the importance attached to job-related competencies. The type of interview format had …

A Closer Look At The Relationship Between Justice Perceptions And Feedback Reactions: The Role Of The Quality Of The Relationship With The Supervisor, Marjolein Feys, Nele Libbrecht, Frederik Anseel, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Two field studies were undertaken to investigate the nature of the relationship between justice perceptions and feedback reactions. Previous work Suggests that the relationship between procedural justice and feedback reactions is mediated by the quality of the relationship with the supervisor. However, there are also good theoretical reasons to hypothesise that the relationship between justice perceptions and feedback reactions is moderated by relationship quality. Across two field studies, we found Support for both mediated and moderated relationships. Results of the moderator analyses showed that the positive relationship between justice perceptions and feedback reactions was more pronounced for subordinates in a …

A Trust-Based Consumer Decision-Making Model In Electronic Commerce: The Role Of Trust, Perceived Risk, And Their Antecedents, Dan J. Kim, Donald L. Ferrin, H. Raghav Rao

Research Collection Lee Kong Chian School Of Business

Are trust and risk important in consumers' electronic commerce purchasing decisions? What are the antecedents of trust and risk in this context? How do trust and risk affect an Internet consumer's purchasing decision? To answer these questions, we i) develop a theoretical framework describing the trust-based decision-making process a consumer uses when making a purchase from a given site, ii) test the proposed model using a Structural Equation Modeling technique on Internet consumer purchasing behavior data collected via a Web survey, and iii) consider the implications of the model. The results of the study show that Internet consumers' trust and …

When You Have To Dump It, M. Thulasidas

Research Collection School Of Computing and Information Systems

It makes sense to cut further losses and such containment efforts are routine events in most establishments.