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Full-Text Articles in Business
Information Technology Impacts On Firm Performance: An Extension Of Kohli And Devaraj (2003), Anand Jeyaraj, Rajiv Sabherwal
Information Technology Impacts On Firm Performance: An Extension Of Kohli And Devaraj (2003), Anand Jeyaraj, Rajiv Sabherwal
ISSCM Faculty Publications
Despite the importance of investing in information technology, research on business value of information technology (BVIT) shows contradictory results, raising questions about the reasons for divergence. Kohli and Devaraj (2003) provided valuable insights into this issue based on a meta-analysis of 66 BVIT studies. This paper extends Kohli and Devaraj by examining the influences on BVIT through a meta-analysis of 303 studies published between 1990 and 2013. We found that BVIT increases when the study does not consider IT investment, does not use profitability measure of value, and employs primary data sources, fewer IT-related antecedents, and larger sample size. Considerations …
Teaching The Foundations Of Data Science: An Interdisciplinary Approach, Daniel Asamoah, Derek Doran, Shu Z. Schiller
Teaching The Foundations Of Data Science: An Interdisciplinary Approach, Daniel Asamoah, Derek Doran, Shu Z. Schiller
ISSCM Faculty Publications
The astronomical growth of data has necessitated the need for educating well-qualified data scientists to derive deep insights from large and complex data sets generated by organizations. In this paper, we present our interdisciplinary approach and experiences in teaching a Data Science course, the first of its kind offered at the Wright State University. Two faculty members from the Management Information Systems (MIS) and Computer Science (CS) departments designed and co-taught the course with perspectives from their previous research and teaching experiences. Students in the class had mix backgrounds with mainly MIS and CS majors. Students' learning outcomes and post …
Maximize The Value Of Capstone Projects For Your Company, Donald H. Hopkins Jr., Valerie Stueland
Maximize The Value Of Capstone Projects For Your Company, Donald H. Hopkins Jr., Valerie Stueland
ISSCM Faculty Publications
Traditionally, graduate programs (as well as some undergraduate programs) relied on a thesis as means for the student to demonstrate an understanding of the concepts presented to them during the course of the program. In many cases, the thesis was considered an academic deliverable and did not relate directly to the student’s work environment. A more practical approach to validating the student’s ability to demonstrate the new skills and knowledge acquired during the program is the evolution of the capstone project.
Business Analytics In 2015, Shu Z. Schiller
Business Analytics In 2015, Shu Z. Schiller
ISSCM Faculty Publications
A few years ago, when it seemed that everyone was riding the hype of big data, experts alerted us that big data was evolution — big data or small data, every organization needs data and the capability to manage them for business insights.
Retooling For Success: A Case Study Of Voip Implementation To Improve Customer Service At A Midwestern Financial Services Office, Russell J. Roysden, Shu Z. Schiller
Retooling For Success: A Case Study Of Voip Implementation To Improve Customer Service At A Midwestern Financial Services Office, Russell J. Roysden, Shu Z. Schiller
ISSCM Faculty Publications
This article presents a case study of the acquisition of a Voice over Internet Protocol (VoIP) system to replace an outdated telephone system at a Midwestern financial services company. In the Midwest retail office of ABC Financial Services, the old Private Branch Exchange (PBX) phone system was incapable of handling customer inquiries during the busy tax return season. The inefficient systems exposed the organization to missed and delayed calls, which lead to a considerable number of customer complaints and lost revenue. Guided by the systematic approach of technology retooling, computer engineers followed the steps of problem diagnosis, analysis of competing …
Organizational Engagement With Supply Chain Integration: Achieving A Tangible Strategy, Anand Jeyaraj, Kevin P. Duffy, Berkwood M. Farmer, Vikram Sethi
Organizational Engagement With Supply Chain Integration: Achieving A Tangible Strategy, Anand Jeyaraj, Kevin P. Duffy, Berkwood M. Farmer, Vikram Sethi
ISSCM Faculty Publications
Although supply chain management and supply chain integration have become topics found within today’s organization as well as topics for researchers from various disciplines, little research has been completed concerning the linkage between business strategy, supply chain strategy, and the resulting decision which an organization makes to enter into an integration initiative. This paper discusses the experience of one organization in formulating a supply chain strategy consistent with its business strategy. The paper concludes with key elements driving the supply chain which emerge from this linkage, a framework for determining the importance of the supply chain to the organization, and …