Business Commons^™

The Relation Between Globalization And Personal Values Across 53 Countries And 28 Years, Irina Florentina Cozma

Doctoral Dissertations

The aim of this research is to examine the relation between the change in globalization and change in personal values (work and general life values). An analysis across 28 years and 53 countries suggests that changes in different personal values have different relations with the change in globalization. Moreover, this relation is influenced by the demographic characteristics of the sample. The present research contributes to the literature in the following ways: 1) linking globalization (an economic concept) and personal values (a psychological concept), 2) providing an analysis of the relation between the change in personal values and the change in …

Literature Review On Turnover - To Better Understand The Situation In Macau, Ut Lon Im

UNLV Theses, Dissertations, Professional Papers, and Capstones

Macau is enjoying the prosperity brought by the increase of gaming operations. However, this rapid development imposed a great challenge in Human Resources Management. The hospitality industry is experiencing a high turnover rate, which affects the service quality and long-term sustainability. Major causes of turnover were reviewed from Western based and Asian based literature. Local studies were also included to provide a better picture of the turnover causes in Macau. Some recommendations were made to help retaining talented employees.

The Jasmine Revolution And The Tourism Industry In Tunisia, Mohamed Becheur

UNLV Theses, Dissertations, Professional Papers, and Capstones

Introduction:

The tourism industry is one of the most important industries in the world since it employs “more than 250 million people worldwide” (Coshall, 2003, p. 4). This industry, which includes transport, lodging, and catering, is expected to generate $12,119 billion of revenues and 279,346,000 jobs in 2016 (Asia-Pacific Economic Cooperation, 2006). The tourism industry worldwide is also expected to indirectly and directly contribute 10.9% to Gross Domestic Product (Asia-Pacific Economic Cooperation, 2006). However, the tourism industry is an extremely sensitive and vulnerable activity which can be impacted significantly by important events such as terrorism, political insecurity, and natural disasters …

Understanding The Decline Of Sales Of Destination Club Products, Heidi Goetz

UNLV Theses, Dissertations, Professional Papers, and Capstones

Purpose:

The purpose of this paper is to identify and confirm factors leading to the decline of sales of Ritz-Carlton Destination Club products.

A Transition Of Leadership: Can The Young Generation Of Macau Catch Up, Kin Man Yolanda Lao

UNLV Theses, Dissertations, Professional Papers, and Capstones

Purpose:

The purpose of this paper is to evaluate the attitude and motivation levels of young professionals in the gaming industry in Macau. To give a more holistic view with justification on the problem, this paper is orientated with a literature review in the areas of leadership and management styles in Western and Asian cultures, and with a case application of Wynn Macau as a life example. The discussion of this paper is supported by interviews with senior executives, and a summary of human resources strategies in terms of recruitment, training, and motivation both on a department level and on …

The Future Development For Slots In Macau To The Mainland China Market, Sok In Leong

UNLV Theses, Dissertations, Professional Papers, and Capstones

Purpose:

There are lots of optimistic comments to slots industry in Macau. The purpose of this paper is to provide an insight overview and examine the future development of Macau slot market to Mainland China player.

Using Self-Service Technologies To Solve The Problem Of Labor Shortage In Macau’S Lodging Industry, U Ka Kit

UNLV Theses, Dissertations, Professional Papers, and Capstones

Macau, the world's leading gaming destination, is suffering from labor shortage. Hotels operators found it difficult to compete with the casinos for the limited human resources. In this article, the author suggests self-service technologies (SSTs) as a possible mean to solve the labor shortage problem in Macau's lodging industry. The literature review shows the seriousness of the problem, and analyze the pros and cons of SSTs, the main reason its implemented and how it is perceived by the customer. Then, base on the review, the author provides five step implementation guide of SSTs in hotel. The author also presents recommendations …

Labor Shortage And The Development Of Gaming Industry In Macau, Liz Chiu Nga Ming

UNLV Theses, Dissertations, Professional Papers, and Capstones

Purpose:

The purpose of this paper is to explore how the labor shortage in Macau directly affects the growth and development of the gaming industry. As Macau is currently facing similar situations like PRC China, the blooming economy became the main cause for companies to use lucrative salaries to attract quality employees from different sources, including school dropouts as well as current employees from other organizations. In the long run, this could cause a negative impact to the industry as the companies might be forced to promote immature and inexperienced employees to senior positions in order to fill the …

The Gavrilovic Meat Company: Surviving And Thriving Through Years Of Chaos In Croatia, Andrew Anthony Vuksic

Graduate Student Dissertations, Theses, Capstones, and Portfolios

Business leaders throughout the world have suffered through very difficult times within the past several years. A global financial crisis has swept through the business community with such unspeakable force that countless businesses throughout the world have been destroyed.

Yet, is it possible that many of these failed businesses could have survived this recent financial storm? Is there a company today that could be considered a shining example of what it takes to survive and thrive in the turbulent world of business?

The purpose of this business history study was to examine key distinctive qualities of a Croatian meat company, …

Worker Shortage, Outsourcing, And Immigration As Features Of Computer Technology Competition Between The United States And India, Melvin L. Tobias

Masters Theses

In this study, we examine questions relating to the state of competition between the United States and India in the field of computer technology. We consider whether there is continual increase in the outsourcing by American firms of computer service work abroad, claims of computer worker shortage, and claims of the need for increased immigration of foreign computer workers to deal with a supposed deterioration in American technology. We conclude, first, that both U.S. and Indian computer service companies and their potential clients prefer close collaboration rather than “arms length” relationships. As a result, service companies in both nations have …

E-Mail Management Of Japanese Hotels In Comparison With South Korean Hotels, Kyoko Morikoshi

UNLV Theses, Dissertations, Professional Papers, and Capstones

There has been little study done concerning the service quality of Japanese hotels toward foreign guests; especially e-mail management in English has not been analyzed in Japan before. Since e-mail inquiries in English from foreign guests could be the first step for Japanese hotels to provide good service to prospective guests, managing English e-mails efficiently is a key to attracting more foreign guests. Therefore this study examined the actual condition of e-mail management at Japanese hotels by sending an English inquiry to them. Korean hotels were also included because South Korea and Japan have similar linguistic and economic backgrounds. A …

A Cultural Perspective On Motivation Factors Affecting Exhibition Participation, Young Ki Lee

UNLV Theses, Dissertations, Professional Papers, and Capstones

With increasing global competitions, more opportunities transcending national boundaries may exist for the exhibition organizers and participants. This study offered an integrated approach to understanding how various motivation factors affect the participation in exhibition. The literature review included an introduction of push/pull motivation theories as one of the most representative motivation theories. The factor analysis of survey results supported the categorization of push/pull factors in exhibition industry. The paper concluded that the factor analysis procedures yielded the motivation factor dimensions with similar natures and four underlined motivation dimensions of exhibition participation were labeled. Furthermore, the cultural difference between Western and …

The Management Of An Indigenous Hotel Chain Company In China: A Case Study Of Sichuan Minshan Hotel Corporation, Yinglin Wang

UNLV Theses, Dissertations, Professional Papers, and Capstones

Justification:

The hotel industry has a comparatively lower threshold for market entry. This has enabled many international foreign competitors to successfully take up a fairly large share of this market. The competition in this emerging industry in China is becoming increasingly fierce as time progresses. Due to the pressure of growing number of foreign competitors, some indigenous hotels in China have started to follow in their footsteps and expand their sister properties across the country. However managing hotel chain properties is still new to most of these indigenous hotel chain organizations and the hotel chain effects of maximizing profits have …

Business Plan For U.S. Based Soup And Salad Franchise Restaurant In Beijing, China, Xin Xu

UNLV Theses, Dissertations, Professional Papers, and Capstones

Purpose:

The purpose of this paper is to build a business plan for American soup and salad buffet style restaurant franchisors who want to expand their business in Beijing, China. It will focus on analyzing the potential consumers, menu, price, location, and local competitors for such a restaurant.

Evaluating Websites By Features: Do Independent Hotels In Singapore Get It Right?, Prasetya Purnawan

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study aims to evaluate the websites of independent hotels in Singapore in the business-to-consumer (B2C) framework. The modified balanced scorecard (BSC) approach is incorporated into the evaluation by features method in order to avoid the dominance of the marketing perspective by including technical, customer, and destination information perspectives. A set of website evaluation criteria representing these four perspectives is then used to examine the websites of 37 independent hotels. Almost three of four hotels get it right in developing, utilizing, and maintaining their websites. These websites have the presence of features that are known to be contributing towards website …

It's A Small World After All... At The Top: The View From Davos, Katherine S. Fawcett

Senior Theses and Projects

This paper provides an intersectional portrait of the most powerful and influential group in the world: the global power elite, symbolized by the Davos man. An examination of this emerging class and its national and denationalized components includes analyses of the global economic and political system, concepts of the American power elite, hierarchal institutions of power, and the potential for elite gender parity.

Vacation Time In Europe And America: An Inquiry Into Varying Benefit Systems Across Cultures, Benjamin Hunter Southard

Chancellor’s Honors Program Projects

No abstract provided.

Proliferation Of Cross Border Trade In Health Services, Kevin Tolliver

Chancellor’s Honors Program Projects

No abstract provided.

Fueling Ukraine’S Future: Using Microfinance As A Tool For Reducing Energy Dependency And Changing Lives, Justin Cole

Honors Capstone Projects - All

Ukraine is a country heavily dependent on other countries for its natural gas supply, leaving it vulnerable to interruptions in supply. One of its largest suppliers, Russia, has twice taken drastic means of physically closing the pipelines, thereby cutting off this supply and illustrating to Ukraine and the world the leverage that it can exercise. While at the present time the cut-offs have lasted no longer than a few weeks, future cut-offs could become more common and longer in duration. When compounded with the troubled history between the two countries, one can quickly see the precipitous situation that has the …

Sovereign Wealth Funds: Global And Domestic Implications Of The Rise Of A New Major Player In International Finance, Michelle Sollod

Honors Capstone Projects - All

The subject of petrodollar recycling has frequently captured the interest of academics, politicians and the media. Specifically, the issue typically boils down to one central question: where exactly are the petrodollars—revenue earned from the sale of oil—flowing? According to traditional scholars like Bernard Mommer and Terry Lynn Karl the recurring argument is that in oil-exporting nations, oil revenues are channeled directly into the hands of a few government officials resulting in corruption, inequality and economic decay.

However, the main limitation of this traditional argument is that it tends to focus solely on the dynamics between the national level and local …

Under The Surface: The United States’ Failure To Effectively Communicate And Gain Credibility With Iraqis, Julia Dunlea

Honors Capstone Projects - All

In the short term, the United States negatively impacted the relationships among the Sunnis, Shiites, and Kurds. The United States’ lack of communication and credibility led to this negative impact. Six variables: the United States’ lack of knowledge about Iraq, the preexisting anti-western political culture, removal of local elites and army, inadequate media outreach, impact on reactionary violence, and the inability to fulfill all their promises to the Iraqi population expanded problems in credibility and communication. Although the United States brought democracy to Iraq by enforcing equality for Shiites and Kurds, and expanding Kurdish autonomy in the north, this lack …

Mystery Shopping In Singapore’S Retail Sector: A Case Study, Iynee Low

UNLV Theses, Dissertations, Professional Papers, and Capstones

As mystery shopping becomes an increasingly popular tool to measure service quality, there is a need to ascertain its return of investment for the company. However, there is a paucity of academic research on the impact of mystery shopping results on a company’s sales performance. This professional paper develops a case study on two retail companies in Singapore which adopted and implemented mystery shopping to improve service quality and sales performance. The case study identifies the key service interventions implemented to improve mystery shopping results, and explores the relationship between mystery shopping results and sales performance. The findings in this …

Hotel Room Rate And Availability Parity Across Electronic Distribution Channels, Subashini Selvaraj

UNLV Theses, Dissertations, Professional Papers, and Capstones

This is an exploratory research paper looking at the parity of hotel room rates and hotel room availability across electronic distribution channels. The fulfillment of the best rate guarantee of hotels was also analyzed. The study surveyed 40 hotels in Singapore, covering 4 hotel segments, luxury, upscale, mid-market and budget with data collected over 5 dates. The results were analyzed across segments and dates of collection and it was found that neither rate nor room availability parity existed across all the hotels surveyed. In addition, majority of the hotels were unable to fulfill the best rate guarantee. Reasons for why …

Identify Key Business Strategies To Target The Mass Market In Macau, Chia-Li Chen

UNLV Theses, Dissertations, Professional Papers, and Capstones

Statement of Purpose:

The purpose of this paper is to examine Macau’s present gaming environment and identify factors that will contribute to the success of a mass gaming market in Macau. The study intends to provide economic justification and tourism policy considerations which support the growth of Macau’s mass gaming market by taking advantage of the booming Chinese economy and the fast growing popularity of gaming in China. In addition, this study will examine literature supporting Macau’s transformation from a simpler gamblers’ destination into a Las Vegas style international gaming, entertainment, and tourism destination, as well as arguments for sustaining …

The Gaming Industry Developing Concept In Taiwan-From The U.S. Experience, Jean Ling Lee

UNLV Theses, Dissertations, Professional Papers, and Capstones

With the recent success experience of gaming-related investments made in Macau and Singapore, it also can be a good inspiration of developing the gaming industry in Taiwan. As the passing of the new legislation from the Taiwanese government, Taiwan could be the next potential country to join the Asian casino gaming market. The purpose of this study is to determine the appropriate direction of developing the casino gaming industry in Taiwan, according to the successful experience from U.S. The findings indicated that the six factors of developing gaming business in Taiwan are geography environment, accessibility, human resource, tourism resource, tourist …

The Relationship Between Foreign Direct Investment And Exports From The Technology Sector In Costa Rica, Rodolfo Santamaria

Graduate Student Dissertations, Theses, Capstones, and Portfolios

The research examined the relationship between FDI, imports and exports of the technology sector in Costa Rica. A three-stage procedure was used to examine this relationship: Testing Time Series Properties, Cointegration and Granger to estimate FDI significance and effects of FDI on technology sector exports. The results suggest an export-platform for FDI supporting that the finding may be important for Costa Rica. Also, examined were links between FDI and imports, which may show the significance effects of FDI and imports.

The study followed a causal correlational approach to analyze the relationship between FDI, imports and exports, and respective regression equations. …

Impact Of Adopting The International Financial Reporting Standards On Book-Tax Differences: Evidence From Dutch Listed Companies, Jinky Lunaspe Dagoon

Theses Digitization Project

This study empirically examines how the adoption of new accounting standards impacts book-tax differences (BTDs) and analyzes the role of changes in accounting rules as an important function of the book-tax income gap. The primary objective of this study is to present preliminary evidence on how the adoption of the International Financial Reporting Standards (IFRS) impacts the book-tax income gap in the case of the public firms in the Netherlands, a country with low book tax alignment. This objective is accomplished through empirical investigation of data on book-tax differences (BTDS) from a sample of Dutch firms listed in the Eupnext …

A Comparison Of Leadership Traits Across Countries: Taiwan And United States, Chi-Shou Justin Yang

University of Kentucky Master's Theses

With the rise of new technologies, geographical and political boundaries between companies are disappearing. Managers within multinational organizations are faced with the challenge of adapting to new paradigms of leadership while leading employees who may share different backgrounds. With businesses becoming more globalized, it is important to know and understand how to lead and interact with people from other cultures. The purpose of the study is to explore and describe similarities or differences with managers from the United States and managers from Taiwan in relation to the 29 leadership traits overall as well as at individual management levels. As a …

The Persistence Of Pricing Differentials In Dual-Listed Companies In Hong Kong And China, Justin Spitzer

CMC Senior Theses

Over the past two decades a number of Chinese companies have issued shares on both the Hong Kong Stock Exchange and on one of the Chinese stock exchanges. The Hong Kong-listed H-shares of Chinese dual-listed companies have traded at a persistent discount rate relative to the China-listed A-shares. As these shares represent the same ownership rights and cash flows, the shares should theoretically trade at the same price. The price differential between H-shares and A-shares should decrease as international markets continue to converge. The paper analyzes the persistence of the discount rates and the effects of both market and investor …

The Next Catalyst For Change: How Corporate Shared Value Is Reshaping Capitalism, Emily Davenport

CMC Senior Theses

Both corporations and their global conglomerates are looking into the face of an evolving idea of capitalism. As businesses become more intertwined with society, this special relationship is becoming increasingly deterministic of the condition of the world. This paper explores the possibility that if businesses integrate shared value -- a way to combine economic and social value -- into their long-term business plans, that not only will society be better off, but the businesses themselves may be able to explore previously unrecognized potential for profits.