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Examining Rating Source Differences In Narrative Performance Feedback, Kevin Doyle

Electronic Thesis and Dissertation Repository

The purpose of the present study was to examine the narrative feedback quality and content of comments from supervisors, peers, and subordinates in a multisource performance feedback context. Research on performance management interventions tends to focus on issues such as rater training, scale development, scale formats, and reducing test and rater bias. However, other components in performance management interventions have received little attention, including narrative feedback. Narrative feedback takes the form of written comments describing the ratee’s performance on different dimensions. The narrative feedback quality variables included favorability, specificity, goal content, and feedback length. Predictor variables of narrative feedback quality …