Business Commons^™

A Study Of Internship Programs In The Bed-And-Breakfast Industry, Pamela Frazier

UNLV Theses, Dissertations, Professional Papers, and Capstones

Effective internship programs can offer both interns and employers significant benefits. For the college student or mid-career changer seeking entrance into an industry, an internship offers practical experience in an area of interest while providing valuable skills, bolstering a professional resume, and increasing a worker’s marketability. For the employer, internship programs can support operational success and reduce employee recruitment costs. Specific to the highly labor-intensive hotel industry, internship programs have been instrumental in filling labor shortages during peak seasons, which allow hotel organizations to consistently provide optimal guest service. An industry known for their high employee-turnover rates, internship programs have …

Ua3/9 Wku Health Care & Wku United Way Campaign, Wku President's Office, Gary Ransdell

WKU Archives Records

Memo from President Gary Ransdell to the faculty and staff regarding health care benefits and fundraising for the United Way.

Suggestions On Effective Corporate New Employee Orientation Program For Human Resource Specialists, Xin Chen

Online Journal for Workforce Education and Development

The purpose of this study was to suggest strategies for preparing new employee orientation programs for private section organizations. More specifically, the study addressed challenges and approaches for effective orientation programs. The paper discusses two curriculum and instruction models. A model designed by Finch and Crunkilton was adapted for a general and department orientation development. The Mager and Beach’s model was suggested to use for job orientation development.

Staff Council Meeting Minutes, Georgia Southern University, Staff Council

Staff Council Meeting Agenda and Minutes

No abstract provided.

[Review Of The Book We Can’T Eat Prestige: The Women Who Organized Harvard], Richard W. Hurd

Richard W Hurd

[Excerpt] In 1988 the fifteen-year campaign to organize office and laboratory workers at Harvard University ended with an NLRB election win. We Can't Eat Prestige is the most comprehensive examination to date of this compelling story, offering new detail and sufficiently bold assertions to re-ignite a smoldering debate about what this victory means for the future of unions. The author is a highly regarded journalist with thirty years of experience reporting on labor issues. Predictably, the book is extraordinarily well written, weaving a fascinating story of the union's evolution.

Piratas Y Corsarios En La Era Digital, Mario Šilar, Alejandro Néstor García Martínez

Mario Šilar

http://www.unav.es/nuestrotiempo/es/temas/piratas-y-corsarios-en-la-era-digital

Developing A Framework For Measuring Outsourcing Performance, Margaret Farrell

Conference Papers

Purpose: The popularity and growth in outsourcing has resulted in many different outsourcing arrangements, from strategic and business process outsourcing to selective and tactical outsourcing, on a national or global scale. Outsourcing is frequently considered a vital ingredient to corporate restructuring and business improvement initiatives. However, it is often treated as a fixed discreet event such as a make or buy decision. As the rational and strategic implications of outsourcing vary, so too does the required outsourcing process and performance measures. The purpose of this paper is to review and synthesis available empirical literature on outsourcing frameworks and performance management …

Tackling 'Grey Hairs': How Companies Can Turn An Ageing Workforce To Their Advantage, Knowledge@Smu

Knowledge@SMU

The greying working population in developed economies will be widening intergenerational fissures in today’s companies and organisations. Young managers find it difficult to handle the 'grey hairs' under their charge, while older workers are not always happy taking orders from their younger supervisors. Yet, without talent, businesses run the risk of losing their competitiveness. How should companies bridge the gap and turn the skills and experience of their older workers into their advantage? Drawing examples and cases not just from America but also Singapore, Peter Cappelli and Bill Novelli, professors at Wharton and Georgetown respectively, share some ideas in the …

Response Rates In Organizational Science, 1995-2008: A Meta-Analytic Review And Guidelines For Survey Researchers, Frederik Anseel, Filip Lievens, Eveline Schollaert, Beata Choragwicka

Research Collection Lee Kong Chian School Of Business

This study expands upon existing knowledge of response rates by conducting a large-scale quantitative review of published response rates. This allowed a fine-grained comparison of response rates across respondent groups. Other unique features of this study are the analysis of response enhancing techniques across respondent groups and response rate trends over time. In order to aid researchers in designing surveys, we provide expected response rate percentiles for different survey modalities.We analyzed 2,037 surveys, covering 1,251,651 individual respondents, published in 12 journals in I/O Psychology, Management, and Marketing during the period 1995-2008. Expected response rate levels were summarized for different types …

A New Perspective On Role-Player Training In Assessment Centres, Eveline Schollaert, Filip Lievens

Research Collection Lee Kong Chian School Of Business

The most recent assessment centre guidelines emphasize that exercises should be designed to evoke a substantial amount of relevant behaviour (International Task Force on Assessment Center Guidelines, 2009). However, no empirical evidence exists of how one can manage this This study aims to fill this gap by suggesting that role-player training should be extended via the use of 'prompts' to evoke behaviour. Prompts are standardized cues that a role-player consistently mentions in an AC exercise across candidates to elicit behaviours related to specific job-related dimensions In the present study, role players and candidates were randomly assigned to two experimental conditions …

The Impact Of African American Skin Tone Bias In The Workplace: Implications For Critical Human Resource Development, Cynthia Sims

Online Journal for Workforce Education and Development

The impact of skin tone bias among African Americans in the workplace was examined utilizing grounded theory. The data revealed the harmful personal and workplace effects of the phenomenon. Findings suggest that there is a silencing of issues of race, power, and privilege in organizations. The author recommends utilizing a critical human resource development perspective in order to explore and address systems of privilege that silence employees and perpetuate inequities in the workplace.

Factors Effecting Job Satisfaction Of Employees In Pakistani Banking Sector, Ahmed Imran Hunjra, Muhammad Irfan Chani, Sher Aslam, Muhammad Azam, Kashif Ur Rehman

Ahmed Imran Hunjra (PhD)

The job satisfaction has got tremendous attention in organizational research. The focus of this study is to determine the impact of various human resource management practices like job autonomy, team work environment and leadership behavior on job satisfaction. It also investigates the major determinants of job satisfaction in Pakistani banking sector. This study further evaluates the level of difference in job satisfaction among male and female employees. The sample of the study consisted of 450 employees working in different banks of Rawalpindi, Islamabad and Lahore through the questionnaire, of which 295 were returned and processed. SPSS was used to analyze …

Factors Effecting Job Satisfaction Of Employees In Pakistani Banking Sector, Ahmed Imran Hunjra, Muhammad Irfan Chani, Sher Aslam, Muhammad Azam, Kashif -Ur- Rehman

Muhammad Irfan Chani

Servant Leadership: A Review Of Literature, Clay Brewer

Online Journal for Workforce Education and Development

The philosophical foundation of servant leadership existed thousands of years ago. Servant leadership is a unique style of leadership ideology which flows against the grain of self-interest human behavior. America’s financial collapse has created need for leaders to unite with followers and defy the trade and industry meltdown. Servant leadership values reflect and heal the organizational needs necessary in pioneering the road to recovery from the economic recession. In this paper, servant leadership is characterized by listening, empathy, healing, awareness, persuasion, conceptualizing, foresight, stewardship, commitment to growth, and community building (Spears, 2004). The application of servant leadership principles creates increased …

Unfair Way To Evaluate Teachers: Test Scores About More Than Classroom, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

The Need For A Revitalized Regulatory Scheme To Address Workplace Bullying In The United States: Harnessing The Federal Occupational Safety And Health Act., Susan Harthill

Susan Harthill

This paper explores the potential for harnessing the OSH Act and the OSHA regulatory apparatus to tackle the widespread problem of workplace bullying. Workplace bullying is a phenomenon that has attracted a considerable amount of domestic and international inter-disciplinary attention. It can be described as psychological or emotional abuse occurring regularly, repeatedly, and over a period of time. Common types of overt behavior include constant criticism, shouting and verbal abuse, persistently picking on the victim, and repeatedly assigning unreasonable or impossible targets or deadlines. In an earlier article, I explained how the experience of the United Kingdom in combating workplace …

Theresource, Georgia Southern University

Georgia Southern University Human Resources Newsletters

• The Supervisor’s Edge
• Student Employment Fair New Employee
• Employment Update
• Compensation Basics
• Benefits Fair Information
• ADP Benefits Tip
• HR Forms Webpage
• DOAS Loss Control Tip
• New Policies Overview
• TAP Deadlines
• Eagle Perks
• Training Calendar

External Confirmation Of Adherence To Standards: As Applicable To Academic Programmes As To Business And Industry, Aaron W. Hughey, Monica G. Burke

Counseling & Student Affairs Faculty Publications

The development of, and adherence to, performance standards is imperative for success in today’s competitive global market. This is as true for academic programmes in higher education as it is for the manufacturing and service sectors. Just like their counterparts in business and industry, it is important that graduate career preparation programmes are subject to an external validation process that can substantiate whether or not they are indeed following applicable standards. In this paper the authors discuss the current status of accreditation for graduate programmes designed to prepare tomorrow’s leaders in the student services profession and argue for the development …

Change Capacity As A Determinant Of Sustainable Roi Implementation In Human Resource Development Practice, Hollis Jo Ann Burkett

Dissertations

The demand for accountability through measurement continues to heighten application and use of the ROI (return-on-investment) Methodology™ as an essential part of human resource development (HRD) and program evaluation in both private and public sector organizations. Although progress has been made towards identifying best practices in ROI process implementation, sustainability of the process is an aspect of implementation that is often overlooked and under-estimated.

This research identifies characteristics of sustainable ROI process implementation in HRD practice and offers a framework for ROI process maturity, along with practical guidelines to enhance evaluation process and practice maturity. The target population was drawn …

Why Work When You Can Shirk?: Worker Productivity In An Experimental Setting, Russell P. Engel

WCBT Faculty Publications

Employee shirking has the potential to be extremely costly to firms. To counter the productivity loss caused by shirking, firms may institute various incentive schemes. Previous experimental research has shown that while monitoring does decrease shirking, some subjects work without explicit financial incentives. This paper presents the experimental results of an economic experiment designed to investigate the effect of various incentive schemes on subject behavior. Subjects are allowed to engage two tasks; one task mimics work for an employer, the other task allows for gains due to shirking. We find that subjects who are given incentives to shirk do in …

An Analysis Of Supervisor’S Gender And Subordinate Employees’ Job Satisfaction Within The Casino-Entertainment Industry, Nicholas J. Thomas

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study investigates supervisor gender and various dimensions of employee job satisfaction within the casino-entertainment sector of the hospitality industry. Specifically, these dimensions were analyzed from the perspective of three variables related to individual employees: (1) satisfaction with company; (2) satisfaction with department; and, finally, (3) satisfaction with the supervisor. The data for this study was obtained from an employee survey administered to employees in three separate Nevada casino-entertainment properties and their corresponding corporate office. The results of this study fill existing gaps in the academic literature related to job satisfaction and the role of supervisor gender. There are implications …

The Moderating Influence Of Nationalism On The Relationship Between National Diversity And Conflict, Naliah Ayub, Karen Jehn

Karen A. Jehn

To understand the relationship between national diversity and conflict types (relationship and task conflict) in nationally diverse workgroups, we examined group members’ nationalistic attitudes regarding outgroup derogation (nationalistic derogation) and ingroup preference (national ingroup preference). A sample of 131 employees in nationally diverse workgroups was used to examine our hypotheses. A moderating effect of nationalistic derogation was found on the relationship between national diversity and both task and relationship conflict, such that national diversity was more likely to lead to both task conflict and relationship conflict when members had negative attitudes based on nationality toward the outgroup members. National ingroup …

Selection For Service And Sales Jobs, John P. Hausknecht, Angela M. Langevin

John Hausknecht

[Excerpt] This chapter provides a review of selection research for service and sales occupations and is organized into three major sections. First, we describe the nature of service and sales work and define the competencies that underlie success in these jobs. Second, we summarize past research concerning the methods that have been used to select service and sales employees with attention to issues of validity, applicant reactions, and adverse impact. Finally, we discuss the implications of this body of work for practice and future research, highlighting several important but often overlooked issues concerning selection system design for this critical segment …

Why High And Low Performers Leave And What They Find Elsewhere: Job Performance Effects On Employment Transitions, Charlie Trevor , John Hausknecht , Michael Howard

John Hausknecht

Little is known about how high and low performers differ in terms of why they leave their jobs, and no work examines whether pre-quit job performance matters for post-quit new-job outcomes. Working with a sample of approximately 2,500 former employees of an organization in the leisure and hospitality industry, we find that the reported importance of a variety of quit reasons differs both across and within performance levels. Additionally, we use an ease-of-movement perspective to predict how pre-quit performance relates to post-quit employment, new-job pay, and new-job advancement opportunity. Job type, tenure, and race interacted with performance in predicting new-job …

Ilr Impact Brief - Deconstructing Absenteeism: Satisfaction, Commitment, And Unemployment, John Hausknecht, Nathan J. Hiller, Robert J. Vance

John Hausknecht

[Excerpt] Group attitudes about satisfaction and commitment are negatively associated with absenteeism and interact in predicting absenteeism at the unit level. The effects are particularly strong in areas where jobs are plentiful but fade away where jobs are scarce. In other words, higher levels of absenteeism in a work group are associated with lower levels of job satisfaction and organizational commitment in labor markets with low unemployment, and vice versa. Organizational commitment is the crucial factor: absenteeism is higher in work units with low levels of commitment regardless of the level of satisfaction. Group norms about absenteeism and other contextual …

Retesting In Selection: A Meta-Analysis Of Practice Effects For Tests Of Cognitive Ability, John P. Hausknecht, Jane A. Halpert, Nicole T. Di Paolo, Meghan O. Moriarty Gerrard

John Hausknecht

Previous studies indicate that as many as 25-50% of applicants in organizational and educational settings are retested with measures of cognitive ability. Researchers have shown that practice effects are found across measurement occasions such that scores improve when these applicants retest. This study uses meta-analysis to summarize the results of 50 studies of practice effects for tests of cognitive ability. Results from 107 samples and 134,436 participants revealed an adjusted overall effect size of .26. Moderator analyses indicated that effects were larger when practice was accompanied by test coaching, and when identical forms were used. Additional research is needed to …

Politiques Envers Les Migrants Hautement Qualifiés: Analyse Comparée Du Canada, Etats-Unis Et Union Européenne, Hristina Petrova

Hristina Petrova

My Master’s thesis is among the few, if not the only work which examines in comparative perspective the public policies of Canada, USA and EU (EU level) in the field of highly skilled migration. I find that this type of migration is understudied, not supported by any of the migration-related organizations, most probably due to its business nature. The triple case study explores the Canadian federal points-based system and the Provincial Programs; the US Green Cards and the H-1B visas; and the EU directive concerning the Blue Cards. My original contribution to the field goes as far as I dwell …

Measuring Bad Leadership In Organisations, James Shaw, Anthony Erickson

Anthony Erickson

This study describes the development of a measure of the nature of bad leadership in organisations. We then use scales developed from that measure in cluster analysis to empirically derive a taxonomy of bad leaders. Data were obtained through a web-based survey that generated 717 respondents. Based on follower perceptions, the results identified seven types of bad leaders based on behaviour-focused scales and seven types of bad leaders identified were not "all bad" but rather perceived as extreme on just one or two characteristics.

Staff Council Meeting Minutes, Georgia Southern University, Staff Council

Staff Council Meeting Agenda and Minutes

No abstract provided.

Employee Engagement: An Examination Of Antecedent And Outcome Variables, Michael B. Shuck

FIU Electronic Theses and Dissertations

This nonexperimental, correlational study (N = 283) examined the relation among job fit, affective commitment, psychological climate, discretionary effort, intention to turnover, and employee engagement. An internet-based self-report survey battery of six scales were administered to a heterogeneous sampling of organizations from the fields of service, technology, healthcare, retail, banking, nonprofit, and hospitality. Hypotheses were tested through correlational and hierarchical regression analytic procedures. Job fit, affective commitment, and psychological climate were all significantly related to employee engagement and employee engagement was significantly related to both discretionary effort and intention to turnover. For the discretionary effort model, the hierarchical regression analysis …