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Open Access. Powered by Scholars. Published by Universities.®

Human Resources Management

University of Massachusetts Boston

Instructional Design Capstones Collection

In-Classroom Training

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Full-Text Articles in Business

Correcting Millennials Work Performance, Timothy Izzo May 2017

Correcting Millennials Work Performance, Timothy Izzo

Instructional Design Capstones Collection

Millennials are the fastest growing segment in the workforce today. There are many different stigmas and ideas about this current work generation. They have lived with the Internet their entire lives. Papers claim this workforce is so connected that they need to be constantly stimulated. This paper looks into the stigmas to see if they are true and whether our training program should be Computer Based Training (CBT). A segment of our learners, predominantly aged 22-28 is having trouble applying the sales techniques we teach. Unsure if this is a training issue or a generational issue, we sent out a …