Business Commons^™

Team Building & Coaching, Daniel Kelley

Instructional Design Capstones Collection

A supervisor’s ability to make proper hires and coach existing employees is related to the creation of a pipeline of future supervisors. As corporations grow, so does its personnel. As the personnel grows, so does the need for more leaders that can appropriately manage personnel without human resource intervention. This paper discusses the need for an internally designed program created to help existing supervisors build a bench of future company leaders. Background information of the company is discussed along with the importance of staff development in achieving its mission. A literature review was performed to determine the benefits of an …

Increasing Operator Skills In A Manufacturing Environment, Bobbie Lee Hubbard

Instructional Design Capstones Collection

A plastic-injection molding facility is converting many machines into more automated systems. These complex systems require higher-level skill sets than current operators have been trained in. There is a need to increase the level of competency in most, if not all, of the operators at the Facility, and create a system of levels that engages employees and encourages learning new skills to increase their position and pay.

There is a need for a clear path of compensation based on skills and actions. The Facility is currently not optimizing or maximizing their current portfolio of machines and resources, leaving an unknown …

New Hire Training For Development Employees, Frances Pickles

Instructional Design Capstones Collection

Children’s Cancer Charity employs development staff members in field offices across the country. These new hires require a specialized training for their role within the organization. The existing new hire training consists of a sales training and a week-long training held quarterly at the Executive Office. The current training lacks a foundational understanding of the various fundraising programs that exist at CCC and the training on the soft skills required to be successful in a development role. Two training series were designed to meet the needs of development new hires: Fundraising Program Training and Business Skills Training. The program training …

Embracing Change: A Proactive Training Intervention Ahead Of A New Product Release, Brian Herald

Instructional Design Capstones Collection

This paper describes an asynchronous training approach to introduce physicians to forthcoming user interface (UI) changes for a product they have been using in their patient care workflows. The UI changes are expected to impact users since the changes are so drastic, so training is needed to help users quickly learn how to perform critical job tasks without interrupting patient care or dissent in product use. Since the product is aimed at simplifying the physician workflow, any training materials need to do the same. A three-tier approach was developed that includes a brief introduction to the main UI areas that …

Correcting Millennials Work Performance, Timothy Izzo

Instructional Design Capstones Collection

Millennials are the fastest growing segment in the workforce today. There are many different stigmas and ideas about this current work generation. They have lived with the Internet their entire lives. Papers claim this workforce is so connected that they need to be constantly stimulated. This paper looks into the stigmas to see if they are true and whether our training program should be Computer Based Training (CBT). A segment of our learners, predominantly aged 22-28 is having trouble applying the sales techniques we teach. Unsure if this is a training issue or a generational issue, we sent out a …

Basic Knowledge Training For Vfx Production Assistants And Coordinators, Sharon Anne Roberts

Instructional Design Capstones Collection

Visual Effects (VFX) is a part of the film-making process that takes place during the broader phase of film-making known as post-production. There are two broad groups of individuals who are responsible for the outcome of the VFX project - artists and production. The groups work in conjunction to achieve the team goals. At present, there is no formalized training available for production individuals and much of the required learning is done on the job. This projects explores a basic training course for individuals looking to increase their basic knowledge of VFX production. Grounded in industry research conducted by the …

The Knowledge Worker And Upskilling: Can Instructional Design Frameworks Help?, Susan W. Brown

Instructional Design Capstones Collection

This paper explores how knowledge workers face uncertainties in the job market and how workers sustain a decades-long career in the midst of technology changes and globalization pressures. In particular, this paper asks how knowledge workers self-assess knowledge gaps, discover appropriate learning opportunities, demonstrate mastery, and promote credentials across decades-long careers. Interviews with 8 knowledge workers in educational publishing, an industry undergoing workforce changes due to market disruption, provides real-world context to this research question. Taking into account various theoretical frameworks offered for adult education and also reviewing the realities of the postmodern workplace, the paper outlines the hurdles impairing …

Using Training To Increase Standardization And Collaboration Across Teams, Lisa Beck

Instructional Design Capstones Collection

This capstone paper analyzes the effectiveness of a company’s current weekly training and its relationship with communication and dispersed teams that work in geographically separated environments. This paper examines a government contracting project and how the inconsistency of the deliverables produced by team members necessitate a need for training improvements. Research from Blayney, Kalyuga, and Sweller, (2015) and Poell, Krogt, Vermulst, Harris, and Simons (2006) on the role of workplace trainers and cognitive load theory support the training improvements presented in this paper. The proposed changes include the introduction of a standardized method of preparing for training and resources to …

Five Potential Barriers To Lms Usage, John Contrado

Instructional Design Capstones Collection

This paper began as a needs assessment investigating low Learning Management System (LMS) usage at a worldwide technology corporation. Subsequently, the company in question underwent a number of personnel changes and decide to forgo the needs assessment. As such, this paper became a review of research literature related to LMS usage barriers, with the intentions of identifying potential causes of low LMS usage in corporate environments. The review of the existing literature identified five major potential barriers to LMS usage. Because of the nature of the process, these are generalized broad barriers that can easily be identified and discovered in …