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Hospitality Administration and Management

Hotel

University of Massachusetts Amherst

Articles 1 - 3 of 3

Full-Text Articles in Business

Should Cryptocurrencies Be Used In Booking Hotel Rooms? An Analysis Of Consumer Intention, Stephanie Bae Nov 2022

Should Cryptocurrencies Be Used In Booking Hotel Rooms? An Analysis Of Consumer Intention, Stephanie Bae

Journal of Hospitality Financial Management

The purpose of the study was to research factors influencing consumers’ intentions to use cryptocurrencies when booking hotel rooms. An online survey was developed based on the previous literature and TAM. Data was collected from U.S. residents who owned cryptocurrencies. A total of 381 surveys were collected and used for data analysis. The results of this research showed that perceived credibility, perceived usefulness, subjective norm, and perceived ease of use affected consumer acceptance. These findings indicate that hotel managers who plan to accept cryptocurrency in the long term should focus on improving credibility, functionality, and usability. There is no extant …


Human Capital And Hotel Operating Performance, Nan Hua Jan 2020

Human Capital And Hotel Operating Performance, Nan Hua

Journal of Hospitality Financial Management

Human capital plays an essential role in firm sucess in the hospitality industry (Baum, 2015; Tracey, 2014); however, how the mechanism through which human capital contributes to a hotel's performance remains unclear (Bagri et al., 2010; Domínguez-Falcón et al., 2016; Ooi et al., 2015). By extending Hua et al. (2015) and O’Neill et al. (2008), this study systematically examined the impacts of human capital, proxied by Total Labor Expenses at different lagged time points, on hotel operating performance, while controlling for a comprehensive array of potential confounding variables. This study offers a more holistic view of whether human capital influences …


Internationalization And Hotel Performance: Moderating Effects Of Agglomeration, Linda Woo Jul 2017

Internationalization And Hotel Performance: Moderating Effects Of Agglomeration, Linda Woo

Doctoral Dissertations

The relationship between internationalization and performance has been extensively examined in international business studies, but the findings remain mixed. Furthermore, recent studies have failed to reflect the complexity of internationalization and the unique nature of the hotel industry. The relationship between internationalization and hotel performance is not simple: there are many variables in the middle that affect this relationship, and a failure to account for these variables may result in poor hypothesis testing. This study aims to fill these literature gaps by providing a more robust analysis of internationalization-hotel performance relationship. To capture the complex patterns of internationalization, this study …