Business Commons^™

How Do Restaurants Grapple With Stress When Attempting To Achieve And Keep The Michelin Star? A Qualitative Investigation In The Canadian Market, Alexander Owens, Mark R. Holmes, Cyrus Cooper

TTRA Canada 2023 Conference

With The Michelin Guide’s recent expansion into the Canadian market, and the highly stressful environment associated with the restaurant industry, this qualitative study looks to understand the stress that comes from trying to acquire and retain a Michelin star rating, along with the strategies restaurants employ to mitigate these stressors.

Examining Sustainable Food Practices In Luxury Gastronomic Restaurants: A Comparison Between Michelin-Starred Restaurants And Luxury Fine Dining Restaurants, Hiran Roy, Thomas Gomes, Vikas Arya

TTRA Canada 2023 Conference

Abstract
Sustainable practices are increasingly promoted in the restaurant sectors. While sustainability in luxury gastronomy restaurants (hereby Michelin-starred and luxury fine dining restaurants) has rarely been explored especially from Vancouver context. Michelin-starred and fine dining restaurants are significant influencers of sustainable food promotion. Therefore, this study explores chefs’ motivations to adopt and promote sustainable food experiences through extrinsic (planet and people) and intrinsic (plate, pleasure, and place) factors. A qualitative approach (semi-structured interview) will be employed to collect data from a sample of Michelin-starred and fine dining restaurants. It is anticipated that this study will be strengthening the existing literature …

Immigration And Workforce Diversity In The Canadian Hospitality And Tourism Sector: An Opportunity Not To Be Missed, Frederic Dimanche, Maggie Perzyna

TTRA Canada 2023 Conference

Immigration, as well as diversity, equity, and inclusion (DEI) are essential aspects of Canada, a multicultural country that relies on immigration. The paper describes the state of diversity management in Canadian tourism and makes recommendations to help foster a competitive tourism sector with improved worker management practices.

Hotel Industry Performance In 2021-2022 And The Jhfm Index, Atul Sheel

Journal of Hospitality Financial Management

No abstract provided.

Should Cryptocurrencies Be Used In Booking Hotel Rooms? An Analysis Of Consumer Intention, Stephanie Bae

Journal of Hospitality Financial Management

The purpose of the study was to research factors influencing consumers’ intentions to use cryptocurrencies when booking hotel rooms. An online survey was developed based on the previous literature and TAM. Data was collected from U.S. residents who owned cryptocurrencies. A total of 381 surveys were collected and used for data analysis. The results of this research showed that perceived credibility, perceived usefulness, subjective norm, and perceived ease of use affected consumer acceptance. These findings indicate that hotel managers who plan to accept cryptocurrency in the long term should focus on improving credibility, functionality, and usability. There is no extant …

An Overview Of Risk Management Practices In Hospitality Organizations In Germany, Farzaneh Soleimani Zoghi, Hannes Antonschmidt

Journal of Hospitality Financial Management

This paper aims to identify the key risks which are considered necessary by hospitality organizations in Germany. It also seeks to evaluate the actual process of risk management practiced by hoteliers and to assess managers’ opinions on the importance of a risk management approach in hospitality organizations. Primary data has been collected by semi-structured qualitative interviews with top managers and professionals in hospitality organizations in Germany. The findings show that the implementation of risk management practices in hospitality organizations in Germany is low and that significant differences exist between the theoretical risk management models and their practical execution in hotel …

Hospitality Sector Revenues And Employment In The Eagle Ford Shale, 2010-2019, Javier Oyakawa

Journal of Hospitality Financial Management

By taking advantage of proprietary data from input- output tables’ time series and by using econometric methods, this study estimated job and output multipliers affecting the hospitality sector in Eagle Ford Shale (EFS) between 2010 and 2019. In 2019, in the EFS area, the hospitality sector, including the hotel and food subsectors, received 32.5% of its increased revenues from oil and gas activities when comparing the years 2019 and 2010. For each new job in the energy industry, the hospitality sector received between $10,185 and $12,744. In the same year, hotel subsector revenues due to oil and gas activities explained …

Financial Impact Of Nutrition Labeling For Restaurants, Mark S. Johnson

Journal of Hospitality Financial Management

Over the period 2006 to 2018 many attempts to institute food labeling in restaurants (FLR) have occurred. We examine the impact of federal FLR regulations on equity in the restaurant industry. We find no support for the idea that passage of federal FLR legislation directly altered firm value. However, Food and Drug Administration (FDA) rulemaking has had a positive effect on restaurants. The Federal rules are preemptory to state and local rules providing the industry with consistent, straightforward, rules across all jurisdictions. The preemptory aspect may reduce overall industry costs of regulation. We suggest that rule-making by the regulatory agency …

The Impacts Of Covid-19 On Capital Structure Determinants Of Hotel Real Estate Investment Trusts, Marcos Medeiros, Nan Hua, Youcheng Wang

Journal of Hospitality Financial Management

Real Estate Investment Trusts (REITs) are responsible for more than seventy-five percent of the hotel ownership structure in the USA. The effects of COVID-19 restrictions on hotel REITs were devastating due to the unpredictability of revenues and cash flows, directly impacting managerial decisions on how to adapt REITs' capital structure quickly. This paper used quarterly hotel REIT financial data of the 18 most representative U.S. H-REITs from January 2015 through December 2020 to understand the moderating effects of COVID-19 on hotel REITs' capital structure determinants. Analyzing a panel data of 472 observations, this study found robust empirical evidence that confirms …

The Effect Of Franchising And Dividend Payments In The U.S. Restaurant Industry, Lan Jiang, Michael Dalbor

Journal of Hospitality Financial Management

The purpose of this research is to understand the effect of franchising and dividend payments in the restaurant industry. To be specific, this study tried to assess whether franchising and dividend payments improve financial performance in restaurant firms, and whether restaurant firms that both engage in franchising and pay dividends can achieve superior returns to those firms that only do one or the other. Data was collected using Compustat from 2011–2020, a total of 94 restaurants with 600 firm year observations were included in the sample. The results of this study suggested that franchising and dividend payments each enables restaurant …

Conditions For Increased Fraud Risk: A Case Study By Restaurant Segment, Elizabeth A. Yost

Journal of Hospitality Financial Management

Risk factors leading to fraud is an important issue for restaurant operators. This paper identifies and evaluates the financial and non-financial characteristics of different restaurant segments through the lens of the fraud triangle. Using probit modeling and time series data from 2004 to 2014, it investigates different factors that significantly impact the increased risk of fraud in four types of restaurant segments—quick service, fast casual, casual dining, and fine dining. As such the findings of this study provide a better understanding of internal and external risk factors leading to increased fraud in the restaurant industry.

2021-2022 Restaurant Industry Performance And The Jhfm Index, Atul Sheel

Journal of Hospitality Financial Management

No abstract provided.

Hedonic Price Analysis Of Hotel Rooms In Cyprus, Pandelis Mitsis

Journal of Hospitality Financial Management

The aim of the current study is to investigate which attributes or characteristics have significant effects on the hotel room prices in Cyprus. The author follows a hedonic price analysis approach and employs a data set consisting of 92 hotels, collected from a private tourist agent. The empirical findings indicate that hotel star rating, spa facilities, playgrounds, table tennis activities and proximity to a bus station have all significant effects on the hotel room prices, in both the summer and the winter seasons. Contrary, air-conditioning, direct-dial telephone and the presence of tennis court and indoor pool amenities affect the room …

Human Resource Allocations For Independent Hotels Under Uncertainty: Fuzzy Goal Programming Approach, Di Wu, Yong Choi, Seunghee Wie

Journal of Hospitality Financial Management

Human Resource (HR) allocation for independent hotels is critical, especially during and after the pandemic because labor costs account for a large portion of operating expenses in lodging businesses. An effective HR allocation can therefore be critical for minimizing costs and, at the same time, for improving profitability and making financial management more efficient. This study focuses on fuzzy goal programming models covering both linear and quadratic cases to study HR allocation issues for independent hotels as linear programming models are often limited to handle multiple objective HR allocation problems. The applications illustrated in this research can be fully utilized …

Using Acquisitions As A Growth Strategy From Single Concept To Multiple Concepts: A Case Study, Francis A. Kwansa, Eliza Ching-Yick Tse

Journal of Hospitality Financial Management

From the day a business is conceived, it is constantly faced with numerous strategic challenges that have impact on its survival, success, and/or failure. Many independent businesses fail within the first three years. For the ones that survive and prosper, they may remain as independents, private and or family businesses, while some transform into corporations and even become publicly traded entities. We use FAT Brands as a case study to examine the evolution of a company from a single restaurant concept and expanding by diversifying into a multi-concept and publicly traded corporation. Internal and external factors such as the impact …

Hotel Industry Performance In 2020-2021 And The Jhfm Index, Atul Sheel

Journal of Hospitality Financial Management

No abstract provided.

Domestic Tourism In Poland: State, Development, And Prospects Before And During The Covid-19 Pandemic, Ewa BąK-Filipek, Katarzyna Podhorodecka

Journal of Hospitality Financial Management

The aim of the study was to show tourist movement in Poland and its importance in the tourism and national economy. The analysis of the results confirms a several-year trend of further increases in the number of arrivals for both foreigners and foreign tourists. In parallel to the positive trend in terms of the number of trips, unfortunately a decreasing trend is observed in the level of average spending of tourists and one-day visitors. Therefore, total revenue from inbound foreign tourism in 2019 (calculated in PLN) increased by 2.9% compared to its level from the previous year. Tourism, including foreign …

Cost Of Capital For Small Size Tourism Industry In Developing Countries: The Case Of Lodging Sector In Chile, Sergio Zuniga-Jara, Karla Soria-Barreto

Journal of Hospitality Financial Management

This paper provides a simplified approach toward estimating the cost of capital for a small company of the tourism sector. This is accomplished by dividing the hurdle rate into the return of the specific industry in a specific country, and a specific risk premium dependent on the size and age of the company/projects. We illustrate our proposal with investment estimations in lodging accommodations along the northern coast of Chile where tourism represents an important source of income and jobs. The estimations were validated through a survey carried out among entrepreneurs of the sector. The results suggest that our method is …

International Association Of Hospitality Financial Management Educators (IAhfme) Academic Member 2020 Total Annual Earnings, Raymond S. Schmidgall

Journal of Hospitality Financial Management

This study uses survey research to determine the 2020 annual earnings of hospitality financial man- agement educators. Forty-four percent of iAHFME members affiliated with educational institutions responded. Survey results show that for 2020, annual base salaries of iAHFME members ranged from $63,000 to $200,000. The lowest-paid member was an assistant professor and the highest-paid mem- ber, a full professor. Many respondents supplemented their base salaries by teaching during summer school or consulting or both. The total annual earnings of iAHFME members ranged from $76,000 to $245,000. Survey results also show that hospitality financial management educators appear to be more highly …

Pricing In The Hotel Industry Based On The Simultaneous Realization Of Cost Management And Service Quality Efficiency Using Tanaka Technique, Maysam Shafiee Roodposhti, Kiandokht Behrang, Habibollah Mirghafoori, Khadijeh Mehrjoo

Journal of Hospitality Financial Management

This research seeks to utilize a technique (Tanaka technique) in which, while focusing on quality improvement, costs will be managed and tourism organization and companies can benefit from var- ious incomes. The statistical population of this study was hotels in Isfahan and using the opinions of experts of this industry, five cost-effective quality indicators were achieved. This technique has eight steps and for data gathering, questionnaires and interviews were used. This study identifies the amount of deviation of the actual cost from the target cost for each of the indicators. The results showed that ancillary facilities, structural architecture, service, manpower …

The Impact Of The Eb-5 Program In The Hospitality Industry: Now And The Future, Francis A. Kwansa, Xiangmei Yang

Journal of Hospitality Financial Management

The Employment-Based Fifth Preference program (EB-5) is one of five categories of employment- based visas that provide permanent residency to foreign nationals in the United States. In return, foreign nationals interested in the program are required to make investments of $1 million in busi- nesses and create a minimum of ten jobs in the United States. Since its creation in 1990, the EB-5 pro- gram has had a significant economic impact in the United States through infusion of external capital into the economy and through the creation of thousands of jobs. The hospitality industry has been one of the popular …

Is Restaurant Management An Extreme Job? How Restaurant Managers Are Motivated To Work Intense And Excessive Jobs, Rebecca Gordon

TTRA Canada 2021 Conference

No abstract provided.

Future Proofing: Changing Tourism Education To Change Business Practices, Maria Della Lucia Ph.D., Frederic Dimanche Ph.D.

TTRA Canada 2021 Conference

Introduction: This paper addresses the TTRA Canada conference sub-theme “Future-Proofing: Learning from Today to Build Back Tomorrow.” The pandemic has accelerated discussion about the socioeconomic and environmental impacts of tourism, social equity, workers’ dignity, as well as the long-term climate crisis. Tourism and the pandemic have led to a series of discussions about whether tourism can indeed be sustainable (e.g., Benjamin et al., 2020). The fact that the tourism industry has been the economic activity that was the most affected by the pandemic feeds this discussion (Della Lucia, Giudici, & Dimanche, 2021) . The sector has shown that it …

One Step Back, Two Steps Forward, One Destination’S Path To Tourism Recovery., Eleanor Anderson

TTRA Canada 2021 Conference

One step back, two steps forward, one destination’s path to tourism recovery.

2021 TTRA Canada Virtual Conference. October 13-15, 2021

Submitted July 21, 2021 Virtual Presentation Length 15 minutes

Keywords: Tourism, Covid-19, Recovery, Destination, Sustainability, Cape Breton

Introduction

Cape Breton Island, on Canada's east coast, has long been lauded by travel media as a tourist destination of choice, including being recently named as the #1 Island in North America by Conde Nast Traveler and the #1 Island in Canada during the 2020 and 2021Travel & Leisure World’s Best Awards.

Cape Breton’s economy is heavily dependent on the employment and revenue …

Exploring The Effects Of Non-Traditional Narrative Video Ads On Tourism Intentions Among Viewers With And Without Previous Destination Experience., Wayne W. Smith, Esta D. Shah Dr., Robert E. Pitts Dr.

TTRA Canada 2021 Conference

Tourism is a storying and narrative experience that weaves multiple accounts about travel destinations, sites, and people into consumer expectations and perceptions of what is authentic in a travel experience (Chronis 2012a, Moscardo 2010, Bruner 2005). Story-telling narratives use the natural link of human experience often shared with others (Zhong et al. 2017, Mossberg 2008, McCabe and Foster 2006) and have become a helpful communication tool for understanding and promoting tourism (Zhong, Yun, Busser, and Baloglu 2017). Story-telling narration provides a valuable framework in which the destination is portrayed as believable and authentic to potential tourists (Kim and Yuon 2017). …

Note From Special Issue Guest Editors And Invited Contributors, Amit Sharma, Bendegul Okumus, Seoki Lee

Journal of Hospitality Financial Management

No abstract provided.

Impacts Of Covid-19 On The U.S. Restaurant Industry From The Global Perspective, Seoki Lee, Hyoungju Song, Michael S. Lin, Amit Sharma

Journal of Hospitality Financial Management

The current study explores the impact of COVID-19 on the U.S. restaurant industry in terms of its stock performance, and further incorporates a global perspective into this examination by testing both the main and moderating effects of non-U.S. COVID-19 and also the moderating effect of the internationalization strategy of the U.S. restaurant industry. Findings of this study confirm that U.S. COVID-19 had a negative influence on U.S. restaurant firms' stock returns while non-U.S. COVID-19 had a positive impact. Further, the non-U.S. COVID-19 had a positive moderating effect on the relationship between U.S. COVID-19 and restaurant firms' stock returns. Unexpectedly, the …

Cost-Benefit Analysis Rules For The Foodservice System, Amit Sharma

Journal of Hospitality Financial Management

Cost-benefit analysis (CBA) is an established approach to help make informed decisions. The practical technique has been used extensively in several areas of study, and there is a robust literature on numerous aspects of CBA. While the functional characteristics have been well expounded, the incorporation of CBA into varied disciplinary contexts remains scanty. Foodservice systems can be viewed as an extension of the broader food system. Within food system economics literature, a critical gap remains in the study of behavioral decision-making through the lens of microeconomic approaches. CBA provides a theoretical approach to conduct such inquiries. Two rules in the …

Food Policies And Issues In The United States, Europe, And Asia, Bendegul Okumus

Journal of Hospitality Financial Management

This study examines global and local food policies in United States, Europe, and Asia and discusses possible challenges and gaps for public and food actors, particularly from an economic perspective. In this paper, food policies and regulations are assessed by reviewing global reports, documents, and scholarly journals. The paper emphasizes the possible risks and disjunctions between theory and application of economic food policies in the foodservice industry. Food regulations, inspection challenges, food insecurities, and food safety issues are summarized. Regardless of the level of strict food policies and facilities, unsatisfactory results still exist in developed and developing countries and have …

Factors Impacting Food Away From Home (Fafh) Spending In The United States: A Macroeconomic Perspective, Michael S. Lin, Inhaeng N. Jung, Yidan Huang

Journal of Hospitality Financial Management

In the United States, individuals spend more than half of their food expenditures on food away from home (FAFH), and this trend is growing. This study aims to examine the factors that impact FAFH from a macroeconomic perspective. Macroeconomic and FAFH spending data from January 1997 to February 2020 were obtained from the various databases. The results reveal that the unemployment rate, Consumer Price Index (CPI), stock index, and oil price had a significant negative influence on both nominal and constant FAFH spending percentage, and oil price had a significant positive influence on constant FAFH spending percentage. This study contributes …