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Hospitality Administration and Management

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Full-Text Articles in Business

Sweden’S Casino Cosmopol Stayed Open During The Pandemic: What Can We Learn?, Kasra Ghaharian, Bo Bernhard Jul 2020

Sweden’S Casino Cosmopol Stayed Open During The Pandemic: What Can We Learn?, Kasra Ghaharian, Bo Bernhard

UNLV Gaming Research & Review Journal

The COVID-19 pandemic has generated countless research questions for academics in every conceivable field. Chief among those are the biomedical questions, particularly those related to diagnosis, prevention and treatment (National Institutes of Health, 2020), as this public health crisis relentlessly spreads across the globe. Meanwhile, virtually every other research field finds itself exploring the intersections of those biomedical questions with more specific queries on a range of everyday impacts. Sweden’s approach to COVID-19 has captured the imaginations of critical thinkers worldwide. Sweden has resisted the tendency of governments to shut down society, instead electing for a more sustainable approach. Our …


Hospitality Managers As Caretakers And Change Agents: A Reconceptualization Of The Position, R. Thomas George Jan 1989

Hospitality Managers As Caretakers And Change Agents: A Reconceptualization Of The Position, R. Thomas George

Hospitality Review

The unit manager in the hospitality organization is presented as a caretaker and a change agent in the organization, a caretaker in maintaining and nurturing the culture of the organization and a change agent in assisting the employees in the acceptance and demonstration of the desired image of the organization. The author reviews the traditional role of the manager and presents a reconceptualization of the position.


Systematic Analysis Of Change In Restaurant Operations, Douglas F. Harrison Jan 1989

Systematic Analysis Of Change In Restaurant Operations, Douglas F. Harrison

Hospitality Review

The successful management of change is a key factor in ensuring growth in the restaurant industry. The author discusses how to evaluate and act on a management change plan beginning with a total understanding and knowledge of the environment within which it operates.


Appraising Work Group Performance: New Productivity Opportunities In Hospitality Management, Mark R. Edwards, Leslie Edwards Cummings Jan 1986

Appraising Work Group Performance: New Productivity Opportunities In Hospitality Management, Mark R. Edwards, Leslie Edwards Cummings

Hospitality Review

In - Appraising Work Group Performance: New Productivity Opportunities in Hospitality Management – a discussion by Mark R. Edwards, Associate Professor, College of Engineering, Arizona State University and Leslie Edwards Cummings, Assistant Professor, College of Hotel Administration University of Nevada, Las Vegas; the authors initially provide: “Employee group performance variation accounts for a significant portion of the degree of productivity in the hotel, motel, and food service sectors of the hospitality industry. The authors discuss TEAMSG, a microcomputer based approach to appraising and interpreting group performance. TEAMSG appraisal allows an organization to profile and to evaluate groups, facilitating the targeting …