Business Commons^™

"There Is Power In Being Out": A Three Article Approach Celebrating The Experiences Of Queer University Leaders, Andrew R. E. Lorenzana

Dissertations

Institutions of higher education were historically built to serve a wealthy, White, straight male student population and the leaders of these institutions still largely reflect these demographics. This project specifically aims to celebrate and amplify the life and career of university administrators who identify within the LGBTQ community. Mainly through the use of a portraiture methodology, this three-article study attempts to examine the ways in which LGBTQ identity and career influence one another.

Worldmaking and narrative will be used as a theoretical frame to help analyze the ways in which the telling of a queer individual’s story makes the world …

Perception Of Emotional Intelligence And Self Efficacy For School Business Officials At K-12 Districts, Agha Mirza

Dissertations

Purpose: The purpose of this quantitative, correlational study was to investigate the relationship between emotional intelligence and self-efficacy in Chief Business Officials (CBOs) working in School Districts in the state of California.

Methodology: The primary objective of this study was to examine the relationship between emotional intelligence and self-efficacy characteristics, employing a quantitative, correlational research design. The study involved a non-experimental approach to establish correlations between the identified variables and an explanatory design to elucidate the relationship between variables. Correlational research has been established as the most effective approach for examining correlations between phenomena and distinct population samples, which made …

The Culturally Intelligent Leader, Sean F. Daly

Academic Chairpersons Conference Proceedings

Research has shown that a culturally intelligent (CQ) leader will have a positive impact on organizational culture, satisfaction, productivity, and retention. Moreover, data shows that CQ has a strong positive relationship with job satisfaction and perceived transformational leadership.

This training program is designed to help leaders develop a greater awareness of their motivation and understanding of cultural intelligence while also helping them to develop strategies and an action plan around improving their level of CQ. The suggested audience for this are experienced managers who have had some interaction with a culturally diverse population and want to serve their population better.

New Way To Be A Chair Via Distributed Shared Model, Dennis Anderson

Academic Chairpersons Conference Proceedings

Being a chair in today's higher education is more stressful due to various issues related to enrollment, administration demands, and limited and shrinking resources. Chairs have to manage and juggle demands from all stakeholders including students, faculty, staff, and administration. This presentation is about how to meet these challenges by creating a shared management system that enables and empowers faculty in the department by giving them portfolios. This model moves away from chair centric model that one person holds all decision making power by controlling resources. Since my department moved to shared distributed chair model, the department productivity is higher …

Speaking To The Head And The Heart: Prioritizing Empathetic Communication In The Post-Covid Workplace, Kevin T. Caffrey

Administrative and Professional Faculty Research

As of August 2022, COVID-19 continues to affect our daily lives in physical, psychological, and financial ways. Many vulnerable individuals are struggling to adapt to returning to work and as a result, employee morale is at risk. In times of crises, empathy is needed in the workplace to support one another, but many leaders and employees may not have a firm grasp of the concept. This article seeks to define empathetic communication and explore the need for prioritizing empathy amid the current post-COVID-19 workplace. Through a literature review of empathy, psychological safety in the workplace, and crisis leadership, the author …

F Is For Feminism: Mainstreaming Feminist Leadership In Academic Libraries, Shana Higgins

Library Faculty Publications & Presentations

Gender and whiteness structure library work in ways that continue to lack sustained critical attention, particularly in the research literature on library leadership and management. In 2020 just over 83% of librarians identified as women and as white, non-Hispanic. And 78.6% of library technicians and assistants identified as white, non-Hispanic. These demographics make librarians a slightly less diverse workforce than other professionals in educational jobs. Despite being a female-intensive and overwhelmingly white profession, the scholarship on leadership and management published in mainstream library and information science journals (LIS) rarely employs explicitly feminist frameworks or perspectives. By using critical feminist analyses …

Experiencing Workplace Inclusion: Critical Incidents That Create A Sense Of Inclusion For Professional Staff In Higher Education, Katherine Penn Lampley

Antioch University Dissertations & Theses

Professional staff make up the majority of employees at colleges and universities in the United States but are rarely the focus of research in higher education. As a result, little is known about how these employees experience the workplace, creating a challenge for educational institutions working to attract, develop, and retain this essential resource. Employees who feel included in the workplace have higher performance levels and are more likely to remain with their organizations, but workplace inclusion is a complex and undertheorized psychological phenomenon. This exploratory study provides insight into the psychological experience of inclusion by examining the experiences, interactions, …

Designation, Stagnation, And Representation: A Qualitative Exploration Of The Self-Perception Of Power Among Ncaa Division I Senior Woman Administrators, Tayler M. Onion

USF Tampa Graduate Theses and Dissertations

Despite significant growth and advancement for women and girls participating in sports, we have not seen the same trend for women in leadership roles in athletics – even with the introduction of the Senior Woman Administrator (SWA) designation. The SWA designation was implemented in 1989 to ensure that at least one woman would be involved with the leadership of athletic departments following the NCAA’s takeover of the Association for Intercollegiate Athletics for Women (AIAW) in 1981. Confusion and misperceptions have surrounded the role, and, as a result, impacted the women who serve in it. This study’s phenomenological design aimed to …

The Impact Of Emotional Intelligence On The Leadership Of Chief Human Resources Officers In The California Community Colleges System, Tonya Davis

Dissertations

Purpose: The purpose of this phenomenological study was to describe the perceptions of chief human resources officers (CHROs) in the California Community Colleges System regarding the impact of emotional intelligence (EI) on their leadership in four areas: self- awareness, self-management, social awareness, and relationship management.

Methodology: This qualitative phenomenological study described the lived experiences of CHROs as those experiences relate to the impact of EI on their leadership. A random sample was selected from the target population of 24 CHROs located in the Central and Southern Regions of California. The instrumentation used in the study was semistructured interview questions adapted …

Becoming A More Empathetic Leader And Person, Rachel Shellstrom

Undergraduate Honors Theses

When defining empathy, the most common definition is “stepping into someone else’s shoes.” Along with this definition, many also share that it is important to have empathy and be an empathetic person. Yet, when thinking about its importance and this definition, a few questions arise: can we actually step into someone else’s shoes? Can we truly understand what someone else is feeling and experiencing if we are not them or do not hold the same identities that they do? Through a deeper exploration of existing empathy building certificate programs and empathy research, this thesis project explores these exact questions and …

Not Your Typical Administrator, Shaunda French-Collins, James F. Koehn, Wendy Waugh

Academic Chairpersons Conference Proceedings

Presenters will examine the trend of “wearing many hats” in higher education leadership. For example, being both a department chair and faculty member. In addition, the notion of successfully managing up, the importance of understanding each role you have, and understanding your situational role and the communication we use will be discussed. Lastly, participants will engage in case study scenarios challenging participants to consider various administrative situations and identifying reasonable approaches based on which “hat” you are wearing.

Motivational Communication Strategies For Virtual Teams, Monica Metri

Walden Dissertations and Doctoral Studies

Organizational leaders may not communicate effectively to motivate their virtual teammembers to achieve goals. Leaders who lack communication strategies to motivate virtual team members can lead to dissatisfied employees and increased timelines to achieve project goals for their organization. This may adversely impact the accurate and timely achievement of goals, reducing profits and thereby, shareholder returns. Grounded in Herzberg's two-factor theory, the purpose of this multiple case study was to explore leaders' communication strategies to motivate virtual team members to achieve project goals. The participants consisted of eight virtual team leaders in the northeastern United States who successfully implemented communication …

Love And Learn: Creating Space For Authentic Caring In Family Child Care, Katherine Kelly Hart Meehan

Antioch University Dissertations & Theses

Children benefit from engagement in early education and care (ECE) programs that support their learning and development while also providing a point of connection to critical resources for their families. For children from economically disadvantaged families, the lack of access to high-quality ECE results in a persistent achievement and opportunity gap (García & Weiss, 2015). A significant portion of ECE occurs in home-based early learning environments, also known as family child care (FCC) programs, which play a critical role in supporting children from low-income and immigrant families (Layzer et al., 2007; Porter et al., 2010). Unfortunately, this sector of ECE …

Navigating The Murky Middle: Understanding How Career Aspirations And Experiences Influence The Career Progression Of Women Identifying, Student Affairs, Middle Managers, Lindsey Gilmore

Graduate Theses, Dissertations, and Capstones

Even though women have made tremendous strides in many facets of education, ascending the administrative and leadership ranks within universities at a proportionate ratio to the number of women who peak as middle managers is not one of them. In the past 40 years, the number of women serving as presidents of universities across the nation has increased less than 10% from 21.1% in 1975 to 30.1% in 2016 (ACE, 2018). If a woman does find herself serving at the helm of an institution, it is more than likely at a “private, liberal arts schools rather than at doctoral granting, …

Principals' Leadership Style As A Predictor Of School Climate In Urban High Schools In Baltimore, Kelly Alicia Watson

Walden Dissertations and Doctoral Studies

To improve student achievement in urban public schools with high poverty, it is important to address specific leadership styles (i.e., transformational, transactional, and passive-avoidant leadership styles) in relationship to their school climate. The purpose of this multivariate correlational study, framed by leadership theory, was to investigate the relationship between principals' leadership and school climate as perceived by high school teachers in an urban school district. The relationship between three predictor variables (average class size, years of experience of the teacher, and leadership style) and one criterion variable (school climate) was examined. The Multifactor Leadership Questionnaire was used to measure leadership …

When Knowing Is Not Enough: A Narrative Exploration Of How K-12 Teachers Make Decisions About The Transfer Of Critical Competencies From Professional Learning To Daily Practice, Nell E. Ballard-Jones

Antioch University Dissertations & Theses

School districts spend millions of dollars each year to provide training and learning to staff working in direct and indirect service to students (National Council on Teacher Quality, 2021). This financial commitment says nothing about what is even more important: the need for school employees and the systems in which we work to serve students more effectively. Despite vast allocations of time and money and presumably best intentions for better social and academic outcomes for students, very little data exist that reflect regular transfer and application of training/learning into professional practice (Nittler et al., 2015). By and large, schools and …

A Phenomenological Study On The Impact Of Servant Leadership For Establishing A Culture Of High Performance As Perceived By High School Principals, Darrick Rice

Dissertations

Purpose: The purpose of this phenomenological study was to explore and describe the perceived impact of Patterson’s (2003) 7 servant leadership constructs on high school principals in establishing a culture of high performance.

Methodology: The qualitative phenomenological study described the lived experiences of high school principals who lead schools that have implemented Patterson's (2003) 7 servant leadership constructs for establishing a culture of high performance in Los Angeles County, California. The researcher was a part of 8 peer researchers and 2 faculty advisors. The data collection included virtual face-to-face semi structured interviews using a protocol developed by the thematic team. …

Exemplary Human Resources Administrators Leading Through Storytelling, Colleen Slattery

Dissertations

Purpose: The purpose of this phenomenological study was to understand and describe how exemplary human resources administrators use storytelling to lead organizations using Denning’s (2011) model. In addition, it was the purpose to understand how they use storytelling to create transformational change. Denning’s The Leader’s Guide to Storytelling highlights eight storytelling narrative patterns: to ignite action and implement new ideas, build trust, build your organizations’ brand, transmit organizational values, foster collaboration, share knowledge, neutralize rumor, and create and share vision.

Methodology: This phenomenological qualitative study described the lived experiences of exemplary human resources administrators in Northern California. The researcher was …

Nurturing The Talent Pipeline For An Emerging Global Workforce, Robert Hernandez, Richard D. Busby

Publications & Research

Passion. IMSA’s ability to produce thinkers and problem solvers doesn’t just breed pragmatists who know what it takes to be successful – it also gives students the chance to discover their passion. The more they try and the more they experience, the more they discover what they love. The chance to pursue passion means graduates have a greater sense of vision – and a greater chance of realizing their true potential.

IMSA teaches students to be global citizens in a diverse world. IMSA embraces diverse perspectives enriching understanding and the knowledge, attitudes, and skills required to function as …

09. Group Dynamics, Illinois Mathematics And Science Academy

CORE

The Group Dynamics module focuses on informing students about inter/intra group interactions, while also demonstrating the role of an individual within a group. As individuals become a part of a group, they lose a certain distinction between their personal identity and their group personality, or prototype. Individuals become part of a social categorization and comparison, and require the skills of empathy and relations to successfully communicate with not only their ingroup, but also their outgroup. An absence of awareness of the feelings around them can develop the negative effects of groupthink, as individual ideas are unheard. As fitting into the …

Ne Maquixtia: A Mixed Methods Exploration Of Leaders’ Dispositions And Their Impact On The Organizational Cultures They Lead, Georgina Yvette Garcia

Educational Leadership and Policy Studies: Doctoral Research Projects

The aim of this field-based research study was to explore and examine the importance of leader dispositions and their impact on organizational culture and sustained success. It focused on answering the following research question: What leadership dispositions, whether in education or in business, transcend organizational boundaries and most likely lead to organizational cultures that sustainably impact results and support continuous improvement?

This study spotlights the urgent need for leaders in all organizational contexts to immerse themselves in a profound and meaningful manner with developing greater awareness of the dispositions related to their leadership and the cultures they directly impact and …

Employee Engagement From The Viewpoint Of Employees In Academia, Stephanie Giles-Merrick

Walden Dissertations and Doctoral Studies

Research does not address how staff in the United States perceive employee engagement in the university system. Leadership training and communication for managers are essential processes that help staff become highly engaged in universities. The purpose of phenomenological study was to explore the views of employees in a selected university within the state of Georgia in an attempt to address positive employee engagement in the academic environment. The engagement theory and social exchange theory were used as the conceptual frameworks to explore how employees engaged in their department working with their managers. To address this question, a purposeful sample of …

Regret Theory And Decision-Making In Retention Program Funding, Eugenia Jo Johnson

Walden Dissertations and Doctoral Studies

Senior leaders of higher education institutions make management-related funding decisions that meet the needs of the institution without incurring financial loss. By classifying groups of students into strategic business units, these leaders can make targeted fund management decisions. Researchers have demonstrated that higher education institutions have successfully implemented student retention programs for students in the freshman unit, but in this early adoption stage, have been unable to establish a pattern in the sophomore unit decision-making process. This study was designed to determine the relationship between the management decisions to allocate funding for retention programs for students in the sophomore year …

Instructional Behavior And Its Impact On Student Engagement, Debra Joan Crumpton

Walden Dissertations and Doctoral Studies

The purpose of this quantitative study was to expand understanding of leadership behaviors and their influence on follower engagement. Researchers have shown that engagement is a predictor of retention and organizational performance. Leadership theory and the conceptual framework of worker engagement were the study's theoretical anchors. Despite a proliferation of leadership studies, engagement antecedents are largely unknown. The aim of this study was to narrow the gap in the literature by examining the extent to which there may be a relationship between college instructors' behaviors and student engagement. Although not traditionally regarded as frontline leaders, extant leadership literature affirmed college …

Education Leadership Perspectives: Positve Ways, Iwasan D. Kejawa Ed.D

Department of Educational Administration: Faculty Publications

Are outdated traditional education, information technological infrastructure, problematic issues in providing quality leadership education in many of our instittutions today? With this into considerations, are these issues vital in order to stabilize the political and economic embroidery of our institutions or organizations, and its psychological and sociological awareness? What are really to be taught in our institutions to educate the present and the future leaders in the society? It is found that education may be the training of the mind to perform desire functions or to perpetuate the modality of obtaining an end or result. Actually, the accessibility of leadership …

The Positive Power Of Hedgehog Leadership In Academe, Thomas N. Duening

Academic Chairpersons Conference Proceedings

This workshop will focus on helping academic chairs become more hedgehog-like in their leadership style and faculty interactions. The research streams that inform this session include positive psychology, positive organization behavior, and affective neuroscience. The expected outcome for participants is an enhanced ability to create an environment of opportunity for their faculty. The session leader has been using this approach as chair of the management department for nearly two years. As an example of the power of hedgehog leadership one faculty member in management last year received the college’s outstanding faculty member aware for the first time in 26 years!

Meaning Makers: A Mixed-Method Case Study Of Exemplary University Presidents And The Behaviors They Use To Create Personal And Organizational Meaning, Barbara E. Bartels

Dissertations

The purpose of this thematic, mixed method case study was to identify and describe the behaviors that exemplary university presidents use to create personal and organizational meaning for themselves and their followers through character, vision, relationships, wisdom, and inspiration. Further, this study surveyed followers to assess the degree of importance followers believe a leader uses character, vision, relationships, wisdom, and inspiration to create personal and organizational meaning. This study was accomplished by interviewing exemplary university presidents regarding their perceptions of utilizing the strategies and behaviors associated with character, vision, relationships, wisdom, and inspiration. While there has been much research on …

A Comparison Between Administrative Leadership In Higher Education And Change-Oriented Leadership In Banks, Glenn King Jr

Walden Dissertations and Doctoral Studies

Organizational environments continually change. Organizations that do not meet the demands for change do not survive. The required changes differ for banks versus universities, suggesting that leaders in each type of organization need to use unique styles to adapt to their unique environments. The purpose of this quantitative research study was to test a contingency theory of leadership that leaders of banks are change-oriented, whereas leaders of higher educational institutions are administrative in their style. The research questions dealt with differences in the uncertainty of internal operations and the external environment of banks versus universities, and the leadership style most …

Effect Of Leadership Development Programs In The Workplace: Strategies For Human Resource Managers, Daniel Francisco Flores

Walden Dissertations and Doctoral Studies

Business leaders face the challenge of developing their employees to assume leadership positions within their organizations. However, business leaders devote less than 10% of their time to developing employee leadership capabilities through leadership development programs, resulting in poor leadership development programs designed to prepare employees to assume leadership positions. Using transformational leadership theory, the purpose of this multicase study was to explore strategies that human resource managers use to improve their employee leadership development programs. Participants were purposefully selected for their experience improving employee leadership development programs in organizations in Silicon Valley. Data were collected via semistructured interviews over Skype …

Business-Oriented Leadership Competencies Of K-12 Educational Leaders, Kevin Alan Kaufman

Walden Dissertations and Doctoral Studies

Contemporary K-12 educational leaders must fulfill many roles and responsibilities similar to those fulfilled by traditional business leaders. There is, however, a lack of information about the business-oriented competencies of K12 educational leaders in comparison with business executive norms. This lack of information places K-12 institutions at risk of selecting leaders who are not capable of accomplishing institutional goals and objectives, improving the efficiency and sustainability of business operations, meeting stakeholder expectations, managing social responsibilities, and improving the educational foundation of the next-generation workforce. Grounded in leadership theory, this nonexperimental study included the California Psychological Inventory 260 assessment to capture …