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Full-Text Articles in Business

Control Your Terminology - Control Your Costs, Uwe Muegge Jan 2010

Control Your Terminology - Control Your Costs, Uwe Muegge

Uwe Muegge

In this 30-minute webinar, Uwe Muegge delves into the basics of terminology management, detailing 10 good reasons why managing terminology at the source is an indispensible part of producing quality localized content.


Living Without Guard Rails, Ellen Mcmahon Jan 2010

Living Without Guard Rails, Ellen Mcmahon

Ellen McMahon

Travel encourages one to learn more about another location and culture, but also much about one's self. During my time as a Fulbright teaching scholar I learned much about the history and life in Sarajevo but even more about myself.


Canada: Managing Diversity And Social Cohesion Under Bill C-50 And Beyond, Hristina Petrova Jan 2010

Canada: Managing Diversity And Social Cohesion Under Bill C-50 And Beyond, Hristina Petrova

Hristina Petrova

The recent changes in the Canadian immigration system have led to the development of other programs designed to attract highly skilled immigrants. Bill C-50 was implemented in order to reduce the immigration backlog and match supply with demand on the labour market. Whatever the scheme, there’s one particular group of immigrants whose entry into the country has been encouraged via numerous parallel initiatives – the one of international students. Their retention is strategic because they could be just what Canada needs – young people proficient in the official languages, with Canadian credentials and work experience.


Free Technology Tools To Develop Professionally And Collaboratively, Laura L. Needs, Larry D. Long Jan 2010

Free Technology Tools To Develop Professionally And Collaboratively, Laura L. Needs, Larry D. Long

Larry D. Long

No abstract provided.


What Does Kosovo Teach Us About Using Human Rights Law To Prosecute Corruption Offences?, Bryane Michael Jan 2010

What Does Kosovo Teach Us About Using Human Rights Law To Prosecute Corruption Offences?, Bryane Michael

Bryane Michael (bryane.michael@stcatz.ox.ac.uk)

If a patient must pay a bribe to obtain life-saving surgery, does the doctor’s solicitation of a bribe represent a violation of the victim’s human rights? This paper explores the ways in which anti-corruption practitioners can look to various provisions in human rights law in order to prevent or prosecute corruption-related offences. We use Kosovo as a case study because its constitution gives direct effect to the major international human rights conventions. We find -- using Kosovo as a case study -- that some types of corruption lead to separately prosecutable human rights offences. We also find that pre-existing violations …


What Do We Know About Corruption (And Anti-Corruption) In Customs?, Bryane Michael, Nigel Moore Jan 2010

What Do We Know About Corruption (And Anti-Corruption) In Customs?, Bryane Michael, Nigel Moore

Bryane Michael (bryane.michael@stcatz.ox.ac.uk)

What are the lessons from anti-corruption programmes in Customs agencies over the last 20 years? The data suggest that many of the usual activities -- like codes of conduct and posters do not work. Internal inspectorates, and particularly internal audit, has a large effect on reducing corruption. A review of the literature and best practice presented.


Do Customs Trade Facilitation Programmes Help Reduce Customs-Related Corruption?, Bryane Michael, Frank Ferguson, Alisher Karimov Jan 2010

Do Customs Trade Facilitation Programmes Help Reduce Customs-Related Corruption?, Bryane Michael, Frank Ferguson, Alisher Karimov

Bryane Michael (bryane.michael@stcatz.ox.ac.uk)

Customs-related corruption costs World Customs Organisation (WCO) members at least $2 billion in customs revenue each year. Using recent data only about bribe payers’ actual experiences in paying bribes, we show that trade facilitation would only help reduce corruption and improve efficiency – in a large number of customs agencies -- if the customs agency’s director undertakes a big-bang approach to reform. We also find support for the corruption clubs theory – that customs agencies in the process of reform are either moving toward OECD levels of integrity and efficiency; or they are sliding toward a “red zone” group of …


Foreign Under-Investment In Us Securities And The Role Of Relational Capital, Bryane Michael Jan 2010

Foreign Under-Investment In Us Securities And The Role Of Relational Capital, Bryane Michael

Bryane Michael (bryane.michael@stcatz.ox.ac.uk)

Over 70 academic papers attempt to explain why foreigners invest in US securities. All ignore the vital role of the US broker-dealer. Macroeconomic factors like a trade balance or corporate governance may guide foreign investors toward certain markets. But US broker-dealers provide information to foreign investors and execute the actual trades. We hypothesize that particular foreign investors under-invest in US securities because of a lack of relational capital with US broker-dealers. We find that broker-dealer marketing intensity in foreign markets partly explains foreigners’ decisions to invest in US securities. We also estimate “pent-up” demand for US securities in developing countries …


The Size And Structure Of Government, Bryane Michael, Maja Popov Jan 2010

The Size And Structure Of Government, Bryane Michael, Maja Popov

Bryane Michael (bryane.michael@stcatz.ox.ac.uk)

Does government size and structure adapt to changes in government’s organisational environment (particularly to uncertainty and complexity) as predicted by organisational theory? We find – using a range of statistical analyses – support for each of the major theories of organisation adaptation (the contingency-based view, resource-based view, and rational choice view). We find that both government size and structure change – holding other factors constant – for changes in the uncertainty and complexity of governments’ organisational environments. We find seven clusters of governments which adapt their organisational sizes differently in response to changes in the uncertainty and complexity of their …


Impact Of Managers Emotional Intelligence On Marketing Creativity In Jordan Commercial Banks, Philadelphia University Jan 2010

Impact Of Managers Emotional Intelligence On Marketing Creativity In Jordan Commercial Banks, Philadelphia University

Philadelphia University, Jordan

No abstract provided.


Examining The Need For Customized Satisfaction Survey Instruments Measuring Brand Loyalty For Higher Educational Institutions, Kendrick W. Brunson Jan 2010

Examining The Need For Customized Satisfaction Survey Instruments Measuring Brand Loyalty For Higher Educational Institutions, Kendrick W. Brunson

Kendrick W. Brunson

The success or failure of service-based organizations is determined in large part by consumers’ perceived value of those services. Value can be measured in terms of consumers’ perceived performance quality in comparison with the cost to consumers of purchasing the service. The ideal goal of service marketing organizations is to obtain and maintain a loyal base of delighted customers. Loyalty can be measured in terms of customer satisfaction, retention levels, and perception of service quality. In the higher education industry, private institutions compete for student enrollment with state-funded institutions on factors other than cost value. Standard quality and satisfaction survey …


Revelations Of Adaptive Technology Hiding In Your Operating System, Kathleen P. King Jan 2010

Revelations Of Adaptive Technology Hiding In Your Operating System, Kathleen P. King

Kathleen P King

Pre-publication version of a chapter about the assistive technology tools and resources available for free in Windows OS and Mac OS. Introducing higher education faculty to free resources, features and programs which they can recommend to their students or perhaps use for themselves (for instance for fading eyesight or hearing). In addition, the chapter briefly shares strategies and examples of how they might be used. The book will have an entire chapter dedicated to assistive technology as well. This is a popularized assistive technology chapter for generalist, NON special education, faculty to become acquainted with readily available and free resources. …


Faculty Inside A Changing University: Constructing Roles, Making Spaces, Leslie D. Gonzales Jan 2010

Faculty Inside A Changing University: Constructing Roles, Making Spaces, Leslie D. Gonzales

Open Access Theses & Dissertations

The notion of a multiversity was stamped into the higher education literature by Clark Kerr in 1963 when he spoke about the numerous purposes tied to U.S. higher education. Kerr highlighted how the University is often pulled in many directions at once, asked to fulfill promises of the cultural, educational, national, societal, and now, of the global kind. Yet it is imperative to remember that these multiversities are not empty spaces. They are occupied and brought to life by the people who work inside them, especially the faculty, who Gregorian (2005) names as the "heart and soul, the bone marrow …


Web-Based Supply Chain Simulation: An Integrated Approach, Amr Arisha, Ayman Tobail, John Crowe Jan 2010

Web-Based Supply Chain Simulation: An Integrated Approach, Amr Arisha, Ayman Tobail, John Crowe

Conference papers

This is an era marked by rapid technology development in all different educational arenas. Alongside this growing demand of technology, learning process is getting new forms and hence traditional teaching approaches tend to struggle and lack the requisite qualities to meet new generation expectations. In third level education, this problem is increasing in magnitude and new dimensions, especially when it comes to teaching difficult subjects such as supply chain management. Understanding the complexity of supply chain networks and how to manage them create a considerable level of difficulty for students and professionals. Collaboration between supply chain members is now recognised …


Hybrid Graduate Education: Assessing Student Comfort With Technology Interventions, Martin Sivula Jan 2010

Hybrid Graduate Education: Assessing Student Comfort With Technology Interventions, Martin Sivula

Technology

This pilot study examines a cohort of fourteen, doctoral, graduate students over the last year and one-half of their hybrid (both face-to-face and on-line) program. This study’s purpose was to determine their level of comfort with the new technologies (Web 2.0 software) both before and after intended learning interventions. Several theoretical models concerning technology users’ preferences, attitudes, tasks, Task-Technology Fit (TTF), and student engagement provided frameworks for a conceptual model for the eventual course design, assignments, and learning interventions (Hersey & Blanchard, 1977; Davis, 1986; Davis et al., 1989; Goodhue & Thompson, 1995; Zigurs & Buckland, 1998; Kearsley & Shneiderman, …


Cover, Front Matter & Editorial Board Jan 2010

Cover, Front Matter & Editorial Board

Journal of Business & Leadership: Research, Practice, and Teaching (2005-2012)

No abstract provided.


Transparency, Translucence Of Opacity? A Field Investigation Of The Mediating Role Of Positive Emotions In Trustful Leader-Follower Relations, Larry W. Hughes, William L. Gardner, Steven M. Norman Jan 2010

Transparency, Translucence Of Opacity? A Field Investigation Of The Mediating Role Of Positive Emotions In Trustful Leader-Follower Relations, Larry W. Hughes, William L. Gardner, Steven M. Norman

Journal of Business & Leadership: Research, Practice, and Teaching (2005-2012)

In this study, the relationship between transparency and trust is hypothesized and investigated. Furthermore, the positive emotions variable was hypothesized to mediate the transparency � trust relationship. Participants’ perceptions of a leader’s transparency were more predictive of trust than experimenter designed manipulations. Study limitations, implications for management, and future research directions are discussed.


Lessons Learned When Dressing Up Like A Firm: Personal Strategic Management, Eva Dodd-Walker Jan 2010

Lessons Learned When Dressing Up Like A Firm: Personal Strategic Management, Eva Dodd-Walker

Journal of Business & Leadership: Research, Practice, and Teaching (2005-2012)

This paper explores the pedagogical benefits of teaching students to dress up like a firm and develops an experiential exercise to be used in teaching small business management and personal strategic management courses. Much can be gained from teaching students to view themselves as small businesses and applying the lessons of organizational research to enhance their personal strategic management skills. Globalization has changed the competitive landscape, increasing the need for all to become more competitive. Students must be able to internalize key strategic and financial lessons to gain and sustain a competitive advantage. To be successful, students need to be …


An Application Of Change Management For Confronting Organizational Stigmatization, Emad Rahim Jan 2010

An Application Of Change Management For Confronting Organizational Stigmatization, Emad Rahim

Journal of Business & Leadership: Research, Practice, and Teaching (2005-2012)

This paper investigated the origin and use of the term “ghetto” by clients and employees in four community centers in Syracuse, New York, that service clientele of low socioeconomic status. The investigation of the term “ghetto” and the consequences of the term were conducted under the “looking glass-self” concept, by Charles Cooley, as well as theories by such seminal thinkers as Lewin, G. H. Mead, Goffman, and Okhuysen and Hudson. Data was collected through a review of the relevant literature and the collection of focus group responses from employees of the four community centers in Syracuse, New York. The study …


The Ethics Of Bluffing: The Effects Of Individual Differences On Perceived Ethicality And Bluffing Behavior, G. Stoney Alder, Rebecca M. Guidice Jan 2010

The Ethics Of Bluffing: The Effects Of Individual Differences On Perceived Ethicality And Bluffing Behavior, G. Stoney Alder, Rebecca M. Guidice

Journal of Business & Leadership: Research, Practice, and Teaching (2005-2012)

Although researchers have debated the ethicality of bluffing in business, little research has examined individuals’ attitudes and beliefs towards bluffing and how characteristics of the individual influence such perceptions and subsequent behavior. We consider this issue by examining how individuals’ ethical orientation influences their perceptions of the ethicality of bluffing select organizational stakeholders, their willingness to bluff, and their actual bluffing behavior. Results indicate that ethical orientation exerts direct effects on the perceived ethicality of bluffing and indirect effects on individuals’ reported willingness to engage in this misleading form of communication as well as their actual bluffing behavior. Implications for …


The Insider's Advantage: Ceo Experience And The Performance Of Large Diversified Firms, J.L. Stimpert, Julie A. Chesley, Amanda S. Ostrowitz Jan 2010

The Insider's Advantage: Ceo Experience And The Performance Of Large Diversified Firms, J.L. Stimpert, Julie A. Chesley, Amanda S. Ostrowitz

Journal of Business & Leadership: Research, Practice, and Teaching (2005-2012)

Much upper echelons research focuses on the effect of CEO experience on firm performance outcomes. This paper extends this research stream using human and social capital theories as a framework to examine the effect of CEO experience on the performance of large diversified companies. Our analysis of 239 Fortune “500” companies finds that larger companies are more likely to select insiders and individuals who have more firm-specific experience to be their CEO. We also find that the selection of insiders and CEOs with more firm-specific experience is associated with significantly higher firm performance. These findings highlight the importance of the …


Do Managers Walk The Talk? Using Behavioral Observations Scales (Bos) And 360-Degree Ratings To Assess Organizational Values, Aaron A. Buchko, Kathleen J. Buchko Jan 2010

Do Managers Walk The Talk? Using Behavioral Observations Scales (Bos) And 360-Degree Ratings To Assess Organizational Values, Aaron A. Buchko, Kathleen J. Buchko

Journal of Business & Leadership: Research, Practice, and Teaching (2005-2012)

A study was performed on the managerial staff and supervisors of a large manufacturing plant (n = 129) to measure individuals’ commitment to the organization’s values. A Behavioral Observation Scale (BOS) measurement instrument was developed by the members of the organization and was administered using a 360 degree valuation process. Results indicated good scale reliability and consistency. A factor analysis of the data yielded 4 distinct factors, which corresponded reasonably well to the underlying organizational values. Implications for future research and for the evaluation of organizational values for practicing managers are discussed.


The Supreme Court Confronts The Ghosts Of Enron: Assessing The Past, Present And Future Of Corporate Fraud Enforcement, William J. Donoher Jan 2010

The Supreme Court Confronts The Ghosts Of Enron: Assessing The Past, Present And Future Of Corporate Fraud Enforcement, William J. Donoher

Journal of Business & Leadership: Research, Practice, and Teaching (2005-2012)

The U.S. Supreme Court ended its 2010 term with a significant ruling on the appeal of former Enron CEO Jeffrey Skilling that sharply curtailed application of the “honest services” doctrine, which had figured prominently in Skilling’s conviction. The Court held that the conceptual breadth of the term “honest services” and the apparent inconsistency of rulings applying the doctrine rendered it unconstitutionally vague unless confined to cases of bribery or kickbacks. Notably, Enron and other corporate fraud cases did not involve either form of corruption. This article reviews the development of the honest services doctrine, discusses and analyzes the Skilling decision, …


Effects Of Right-To-Work Laws: Can They Include Higher Levels Of Satisfaction For Union Workers?, Steven Lance Popejoy Jan 2010

Effects Of Right-To-Work Laws: Can They Include Higher Levels Of Satisfaction For Union Workers?, Steven Lance Popejoy

Journal of Business & Leadership: Research, Practice, and Teaching (2005-2012)

This paper reviews theories and evidence on the effect of “right-to-work” laws on union members’ satisfaction with their unions. With the increase of right-to-work activity at the state level, and with federal right-to-work legislation pending in Congress, this has returned as an important political issue. Following a brief review of how the hypotheses of “taste,” “free-rider,” and “bargaining power” can influence various effects of right-to-work laws, the idea of utility maximization paired with measures of union satisfaction is explored to show theoretical evidence that greater levels of union satisfaction could exist in right-to-work states than exist in non-right-to-work states. Arguments …


Identifying Employee Training Topics And Their Value In Development Of An Effective Chinese Business By United States Agricultural Companies: A Delphi Study, Jiajiang Peng, Roger Tormoehlen, Mark Russell, B. Allen Talbert Jan 2010

Identifying Employee Training Topics And Their Value In Development Of An Effective Chinese Business By United States Agricultural Companies: A Delphi Study, Jiajiang Peng, Roger Tormoehlen, Mark Russell, B. Allen Talbert

Journal of Business & Leadership: Research, Practice, and Teaching (2005-2012)

A three-round Delphi study was conducted to identify training topics required for development of a successful China business by U.S. agricultural companies. By identifying the training topics, business educators can better assist in the development of training programs targeted at U.S. companies wishing to conduct business in China. Thirty-seven (37) panel members completed the first round survey with 34 of them completing the second and third round surveys. In summary, the panel generated nine groups of training topics for U.S. agricultural companies wishing to enter the Chinese market. The nine training topics are: ethics and trust, Chinese markets, networks and …


The Importance Of Superheroes To The American Comic Book Industry, 1958-1962, David K. Palmer Jan 2010

The Importance Of Superheroes To The American Comic Book Industry, 1958-1962, David K. Palmer

Journal of Business & Leadership: Research, Practice, and Teaching (2005-2012)

This paper explores events surrounding fundamental changes that took place in the American comic industry in the time period 1958-1962. Retrospectively it is argued that these changes set the direction of the industry for at least the next fifty years, where the industry has been dominated by two publishers, Marvel Comics and DC Comics, with a heavy reliance on the superhero genre. Of particular importance is the decline of Dell Comics, the dominant publisher of the 1950s. This transformation is briefly examined through the lens of strategic management, specifically SWOT analysis, as an illustration of potential future research.


Tools Matter: Investigating A Link Between Means Efficacy, Organizational Commitment, And Intention To Quit Of Information System And Information Technology Professionals, Kevin Mcreynolds Jan 2010

Tools Matter: Investigating A Link Between Means Efficacy, Organizational Commitment, And Intention To Quit Of Information System And Information Technology Professionals, Kevin Mcreynolds

Journal of Business & Leadership: Research, Practice, and Teaching (2005-2012)

Information systems (IS) and information technology (IT) professionals have lower than average organizational commitment and higher turnover rates than other professionals. This study explores the impact on IS/IT professionals of means efficacy and the effectiveness of tools on organizational commitment and intention to quit. The results of a survey (n=148) indicate that means efficacy is an antecedent or predictor variable to organizational commitment and that means efficacy might be considered an additional component of organizational commitment for tool dependent professions. These findings are supported by other studies showing that strong attachments to technology artifacts or other products impact behavior. The …


Propensity To Just Meet Or Beat Quarterly Earnings Forecasts: An Examination Of The Effects Of Sox Sections 302 And 906, Stacy Ann Mastrolia Jan 2010

Propensity To Just Meet Or Beat Quarterly Earnings Forecasts: An Examination Of The Effects Of Sox Sections 302 And 906, Stacy Ann Mastrolia

Journal of Business & Leadership: Research, Practice, and Teaching (2005-2012)

This paper examines whether the provisions of SOX Sections 302 and 906 are associated with improved quarterly financial reporting quality. SOX 302 and 906 require that senior managers certify the accuracy of their quarterly financial statements, and false certification now carries criminal penalties. Specifically, this paper examines whether companies are more or less likely to just meet or beat their quarterly earnings forecasts following the implementation of SOX 302 and 906. My results indicate that following Sox 302 and 906, companies are less likely to just meet or beat their quarterly earnings forecasts for quarters 2, 3, and 4, suggesting …


Student Employment And The Economic Cost Of Delayed College Graduation, Suzanne K. Hayes Jan 2010

Student Employment And The Economic Cost Of Delayed College Graduation, Suzanne K. Hayes

Journal of Business & Leadership: Research, Practice, and Teaching (2005-2012)

This paper presents a model to estimate the economic cost of extended time-to-degree. This first look at delayed graduation costs considers student employment, tuition levels, expected salary upon graduation, interest rates, and the opportunity costs of professional advancement and retirement contributions. The results indicate that a one-year delay in graduation significantly impacts the future financial position of a student. It is estimated that students graduating in five years, rather than four years, will assume an average total economic cost between $94,921 and $114,589. Simulation results are reported and show a total economic cost range of $49,109 to $163,974.


Reasons We Don't Need A Formal Recognition System For Student Affairs Graduate Preparation Programs That Demonstrate Compliance With The Cas Standards: 12 Myths, Aaron W. Hughey Jan 2010

Reasons We Don't Need A Formal Recognition System For Student Affairs Graduate Preparation Programs That Demonstrate Compliance With The Cas Standards: 12 Myths, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.