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Full-Text Articles in Business
Amazon: A Maze Through China - An International Marketing Case Study, Hanane Goubil
Amazon: A Maze Through China - An International Marketing Case Study, Hanane Goubil
Symposium of Student Scholars
Amazon is an e-commerce technology company best known for its fast delivering time and for being one of the tops of the big four technology companies in the United States. Despite its success in the U.S. and several countries abroad, it has struggled to succeed in China since 2004 where Alibaba and JD.com control 82% of the market. This is due to Amazon failing to compete with Alibaba and neglecting to acclimatize their online offers to appease Chinese customers’ preferences. An example of this is that Alibaba has its own payment system called Alipay, while Amazon had yet to include …
Market Research: How To Keep And Gain Customers, Chris Mccall
Market Research: How To Keep And Gain Customers, Chris Mccall
Symposium of Student Scholars
Customer-centered market research is essential to the creation and management of successful marketing campaigns. A company that understands their customers will be able to provide those customers with products and services that fit their needs better than the competition, and ultimately increase profits. My research focuses on a database containing customer information for a telecommunications company called Telco. Within this research, I will focus on a number of customer attributes including demographics, services provided, payment methods, contract lengths, monthly charges, and tenure with the company. Considering how these attributes relate to one another will give me a better understanding of …