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Full-Text Articles in Business

With A Little Help From My Friends (And Substitutes): Social Referents And Influence In Psychological Contract Fulfillment, Violet Ho May 2005

With A Little Help From My Friends (And Substitutes): Social Referents And Influence In Psychological Contract Fulfillment, Violet Ho

Management Faculty Publications

This study investigated employees’ choice of social referents and the impact of social influence on their beliefs of psychological contract fulfillment. Using data from a field study conducted with 99 employees in a research organization, we found that one’s referent choice varied with the domain of promise evaluated. When evaluating the organization’s fulfillment of organization-wide promises, employees’ referents were primarily coworkers with whom they had close direct ties, namely, friends and advice givers. On the other hand, when evaluating the fulfillment of job-related promises, employees’ referents were mainly fellow workers who could substitute for them and people with whom they …


Vicious And Virtuous Circles In The Management Of Knowledge: The Case Of Infosys Technologies, Raghu Garud, Arun Kumaraswamy Mar 2005

Vicious And Virtuous Circles In The Management Of Knowledge: The Case Of Infosys Technologies, Raghu Garud, Arun Kumaraswamy

Management Faculty Publications

No abstract provided.


Agglomeration Effects And Strategic Orientations: Evidence From The U.S. Lodging Industry, Linda Canina, Cathy A. Enz, Jeffrey S. Harrison Jan 2005

Agglomeration Effects And Strategic Orientations: Evidence From The U.S. Lodging Industry, Linda Canina, Cathy A. Enz, Jeffrey S. Harrison

Management Faculty Publications

This study provides evidence regarding the strategic dynamics of competitive clusters. Firms that agglomerate (co-locate) may benefit from the differentiation of competitors without making similar differentiating investments themselves. Alternatively, co-locating with a high percentage of firms with low-cost strategic orientations reduces performance for firms pursuing high levels of differentiation. Further, the lowest-cost providers with the greatest strategic distance from the norm of the competitive cluster reap the greatest benefit from co-location with differentiated firms. We find empirical support for these ideas using a sample of 14,995 U.S. lodging establishments, and controlling for a number of key demand-shaping factors.


Third Cybernetic Revolution: Beyond Open To Dialogic System Theories, Khadija Al Arkoubi Jan 2005

Third Cybernetic Revolution: Beyond Open To Dialogic System Theories, Khadija Al Arkoubi

Management Faculty Publications

We question Systems Theory by adopting a Bakhtinian dialogism approach. We argue that a dialogism approach gets us beyond first order cybernetic (control) and second order (open) system thinking to a third order cybernetics (multi- dialogisms). We believe third order cybernetic theory is an extension of Bakhtin's work. We explore how dialogue is not equivalent to polyphonic dialogism; the later does not assume being in same time and space, as in some meeting. Further, we look at three other dialogisms (stylistic, chronotopic, & architectonic). Multi- dialogisms raise questions for dialog, learning, and appreciative inquiry approaches. We conclude with insights on …