Business Commons^™

Managers' Responses To Formal And Informal Talent Management Practices: An Exploratory Mixed Methods Study, Adriano Manuel Cabral Ferreira Polonia

Dissertations

Management of talent ranks high among today’s organizational issues. Accordingly, organizations are seeking relevant approaches to markedly interpret and improve employees’ talents. Despite these efforts, inconsistent definitions of talent and talent management (TM), along with insufficient empirical research, make it difficult to identify and comprehend the impact of TM practices or its absence on managers and their responses.

A convergent parallel mixed methods design using the Exit, Voice, Loyalty, and Neglect (EVLN) framework was used to identify (a) how managers respond to formal and informal talent management practices in organizations and (b) which variables – such as the level of …

Emotional Intelligence: A Leader's Impact On Productivity In A Distribution Environment, Herbert Callahan

Dissertations

ABSTRACT Emotional Intelligence: A Leader’s Impact on Productivity in a Distribution Environment by Herbert Callahan Purpose: The purpose of this qualitative study was to explore and describe the impact of a supervisor’s Emotional Intelligence on the performance of the associates that work for them within a distribution environment. The research design will include assessing a supervisor’s levels of emotional intelligence through the administration of the Emotional Intelligence Appraisal®–Me Edition and will include the gathering of data through semi-structured interviews from identified associates that work with them. Methodology: Convenience purposeful sampling was used to identify supervisors within a distribution environment. A …

Going From Breakdown To Breakthrough: Human Resource Professional's Perspective Of Conflict In K-12 Public Education, Denise E. Larue

Dissertations

This study was conducted independently, but in collaboration with a team of peer-researchers who came together to study the lived experience of exemplar leaders in diverse organizations as they transformed conflict to reach common ground. This study contributed to the collective work by looking at K-12 Human Resource Officers (HROs) as the population of interest. HROs are often at the center of resolving conflict, yet only a few emerge as exemplar leaders. These exemplar leaders were the target population situated in the phenomena under investigations. The team selected a qualitative phenomenological approach, in an attempt to uncover what strategies exemplar …

Comparison Of The Effectiveness Of Different Observation Methods And An Exploratory Analysis Of The Importance Of Accuracy Of Various Observations On Safety Performance, Marlies Hagge

Dissertations

Behavior Based Safety (BBS) applies various types of safety observation to improve occupational safety in business. The purpose of the following study was to examine and compare different observation foci: peer-observation, self-observation and a combination of both options as well as supervisor observations and observations of employee behavior obtained by research assistants (RA). Participants were unionized employees of the facilities management department at a Midwestern university. Target behaviors included safe lifting and vacuuming. The dependent variables were safety performance and the discrepancy between the different observation types. Incident data were also reported. The different observational methods were investigated via a …

Understanding Millennial, Generation X, And Baby Boomer Preferred Leadership Characteristics: Informing Today’S Leaders And Followers, Lee-Volker Cox

Dissertations

Purpose. This quantitative study’s purpose was to describe and determine the degree of difference and importance of leadership characteristics as perceived by Baby Boom, Generation X, and Millennial generational cohort followers in STEM-related U.S.-based or headquartered aerospace and computer organizations as measured by the Multigenerational Leadership Characteristics Questionnaire (MLCQ).

Methodology. This was a cross-sectional, nonexperimental, comparative and correlational quantitative, ex post facto study. A web-based MLCQ was developed after conducting an academic literature review. Participants used a 6-point Likert scale identifying the importance of 30 characteristics with 2 aggregation questions identifying the most and least important characteristics; 408 members of …

Who Leads Nonprofit Organizations And What Does It Matter? A Mixed Methods Study Of The Impact Of Different Sector Experience On Nonprofit Leadership, Darrent Robert Tune

Dissertations

The nonprofit sector serves an important economic and community-building role in California and the rest of the United States. However, the nonprofit sector may be facing a leadership deficit due to inadequate succession planning and training of future leaders. Given that nonprofit organizations are often pressured to become more business-like and that many nonprofit organizations may need to adhere to regulations imposed upon them by government funders, nonprofit organizations may be able to find qualified leaders from the for-profit and public sectors.

The purpose of this explanatory sequential mixed methods study was to build on prior research on the sector …

Implementation Of Operational Excellence: Challenges Related To Employee Perception And Organizational Culture, Ruben Fontes

Dissertations

Industries that are traditionally technical and hierarchical present a variety of challenges for today’s leaders, particularly given the rapidly evolving, technology-driven global business environment. In addition, the movement toward more collaborative and horizontal work environments encourages a uniquely collective perspective comprised of individuals who are expected to continually shift between innovation and conformance. Success in the contemporary business environment largely depends on a firm’s speed and efficiency in relation to its competitors, which challenges leaders to not only remain on the cutting edge of their respective industries, but also stay “in tune” with the inner workings of their organizations in …

Socially Responsible And Small: A Quantitative Study Of Corporate Social Responsibility In Small And Medium Organizations In The United States, Abigail Sorenson Berk

Dissertations

Corporate social responsibility (CSR) has become a global imperative supported by governments, industry, and citizens alike. In 2000, the United Nations launched the Global Compact to encourage businesses to adopt socially responsible policies. In tandem, businesses became increasingly attentive to their social practices with the vast majority of executives declaring CSR important to their organization’s success. Despite this increase in attention – which occurred among businesses of all sizes – the academic literature on CSR has focused almost exclusively on large, public companies. Ironically, the majority of businesses in the United States are small, private businesses suggesting the existing CSR …

A Mixed-Methods (Quantitative-Qualitative) Study To Identify The Perceived Level Of, Zeky Zardo

Dissertations

Different approaches to developing leaders have been established through various forms of self-assessment, action learning, and education and training activities (Smither et al., 2005). The existing body of research on the impact and success of college and university leadership development programs focuses heavily on undergraduate leadership programs and not graduate-level programs such as the Master of Business Administration (MBA) or the doctorate. The purpose of this mixed-methods (quantitative–qualitative) study was to identify the perceived level of transformational leadership skill development by students enrolled in a doctoral program in organizational leadership. In addition, it was the purpose of this study to …

An Examination Of The Volunteer Coordinator's Influence On Church Volunteers' Intent-To-Continue At The Largest Protestant Churches, Jason Berton Golden

Dissertations

Volunteers contribute to the production of goods and services by easing the burden of the paid workforce while not increasing costs. Today’s volunteers tend to be highly trained, skilled professionals looking for a place to invest their time and skills. Churches are the largest single recipient of many volunteers’ efforts. Despite this fact, volunteerism is on the decline in churches.

Once recruited, attrition rates can climb as high as 40% in the first 12 months following training of volunteers. Therefore, the greatest challenge churches face is turnover. Not only does turnover lead to reduced production; it also incurs added expenditures …

Identification Of Employee Engagement Practices Viewed As Critical To Retention: A Cross-Generational Comparison, Sharon R. Floyd

Dissertations

Purpose. The purpose of this study was to identify the employee engagement practices that millennial IT workers perceive as important to retention. The secondary purpose of the study was to determine whether a difference exists between the engagement practices that appeal to millennial IT workers and the engagement practices that appeal to remaining IT working groups, which include the baby boomers and generation X.

Methodology. A quantitative, descriptive, survey-based research method was chosen for this study. The population included information technology workers representing three generations of working adults, including baby boomers, generation Xers, and millennials. The sample included technology workers …

Building Change Readiness Practices For Information Technology Support Staff, Dianna Joseph Perkins

Dissertations

With the turbulent economic conditions of the healthcare market, organizational leaders are faced with significant factors driving unprecedented change. Healthcare organizations are challenged with reimbursement reductions, high costs, modification of government regulations, and demanding healthcare consumers. Survival for healthcare organizations in this volatile climate requires successful implementation of rapid change. Healthcare leaders recognize a correlation between competitive advantage and the implementation of advanced information technology. Unfortunately, despite the efforts of healthcare leaders, many change initiatives fail. This study explores the effects communication, leadership, and culture strategies have on individual change readiness as perceived by IT support staff in a not-for-profit …

An Interpretivist Case Study Of Leadership Transition In The Context Of A Southern Baptist Church, Ronald Tuck

Dissertations

This ethnographic study examined the experiences of key individuals involved in a senior leadership transition in the context of the church. Leader transition constitutes a significant aspect of organizational leadership theory, yet succession planning is often neglected in the context of churches. This study revealed that leadership transition is not a single event in the history of a church organization, but rather an evolution of events involving a multiplicity of factors and individuals. Narratives from five individuals directly involved in the pastoral leadership transition process informed the study: the search committee chair, the outgoing and incoming pastors, and two differently-located …

The Influence Of The 7 Habits Of Highly Effective People During A Merger Of A Fire Department And Emergency Medical Services In A Midwestern State : A Single Case Study From 2007 To 2013, Lisa Barnes Greco

Dissertations

Problem. Organizational mergers are difficult and often chaotic at best, fraught with unknowns that can derail the best of plans. In this study, two cultures, fire suppression and emergency medical services, were brought together in order to create a stronger fire department by consolidating resources and knowledge and to appease an ever-tightening municipal budget. How to save the best practices from each side and create a new culture was the conundrum the leadership team faced.

The purpose of this study was to understand how Stephen Covey's The 7 Habits of Highly Effective People influenced the change dynamics experienced during the …

The Relationship Of Servant Leadership Attributes To Sales Performance Of Salespersons In The Healthcare Industry In 2011, William R. Auxier

Dissertations

Problem. Servant leadership scholars have claimed that servant-led business organizations are more financially viable, but these claims are based on anecdotal evidence. This quantitative study examines the relationship of servant leadership to revenue generation in business organizations by analyzing the predictability of servant leadership attributes on sales performance. This was accomplished by studying salespersons in the healthcare industry.

Method. One hundred ninety-four study participants completed questionnaires providing quantitative measurements of the seven factors of servant leadership: (a) developing and empowering others, (b) humility, (c) authentic leadership, (d) open participatory leadership, (e) inspiring leadership, (f) visionary leadership, and (g) courageous leadership, …

Manufacturing Mississippi's Workforce: An Assessment Of Employability Skills As Perceived By Faculty And Senior Students Of Four Year Manufacturing Related Degree Programs, Mamie Yvette Griffin

Dissertations

A worldwide concern exists that undergraduate programs are not producing graduates with the kind of lifelong learning and professional skills needed for workplace success. Numerous research studies indicate new employees lack needed employability skills such as teamwork, decision-making, and communication.

Similarly, recent national and state findings suggest that graduates of Mississippi‟s manufacturing-related degree programs may not be fully prepared to meet the needs of manufacturers in the state. Hence, this research proposes to determine the degree to which Mississippi‟s four-year manufacturing-related degree programs address employability.

To answer this question, the present study utilizes descriptive non-experimental research to assess the perception …

Anchoring Change In Higher Education : Narratives From Senior Executives At Malcolm Baldrige Award-Winning Institutions, Cheryl H. Kisunzu

Dissertations

Purpose. The purpose of this study is to explore Kotter’s (1996) eighth stage for leading change. Specifically, it is to identify strategies for anchoring planned change in institutions of higher education.

Design. This is a qualitative multiple case study. Each of the participating organizations is an institution of higher education uniquely distinguished as a recipient of the United State’s highest recognition for progressive excellence—the Malcolm Baldrige Award. A narrative design is used to conduct in-depth exploration of leading planned change, specifically anchoring this planned change into the culture of academic institutions of higher learning. Purposeful sampling was used to identify …

The Perceptions Of Superintendents Regarding The Need For Graduate Business Classes In Educational Leadership, Howard Leland Smith

Dissertations

The purpose of this study was to explore the comprehensiveness of educational leadership programs regarding the extent of appropriate business knowledge attained by public school administrators. Portions of the study included a discussion of current licensing practices, academic governance, basic business requirements for leadership and management, and basic financial literacy. A further purpose was to measure the perception of how the inclusion of specific business-oriented graduate education in the certification process might increase the initial success of administrators.

The literature review supported the concept that superintendents understand change management and fiscal responsibility. Survey respondents supported these concepts by indicating the …

The Pursuit Of Competitive Advantage And The Strategic Behavior Of Firms In Adopting Self-Service Technology, Timothy David Saur

Dissertations

In 2002 Zuboff and Maxim published their book titled The Support Economy. In the book the authors predict a new era of capitalism that holds great promise for companies and individuals who can design useful, usable, and desirable information systems, knowledge networks, and social software. Since the time of publication advances in technology have allowed the use of self-service products to expand into once unforeseen areas. Self-service technology is used by companies to lower cost, to increase market share, to develop new revenue streams, and to position their products as innovative. Yet the body of research surrounding the organizational strategy …

Developing An Empirical Basis For Selecting A Strategic-Planning Team From Among Likely Candidates Based On Desired Emotional Intelligence Competencies, Robert Allen Reindel

Dissertations

Problem. Corporate teams are often established to complete assigned tasks as they would relate to planning, product development, process improvements, etc. There seems to be a lack of effective means for selecting team members based on objective criteria. Team-member selection is typically a process based only on the selector's judgment. While testing is a typical way to make hiring decisions, the same process is not used for creating teams.

Purpose of the Study. The purpose of this study was to explore a way of using identified competencies of emotional intelligence to objectively select team members for a strategic-planning initiative.

Method. …

An Examination Of Employees' Understanding And Implementation Of The Information Security Program At Xyz Engineering Center, Dale J. Mancini

Dissertations

Purpose of Study. Due to an increase in global competition and employee dishonesty, the need for information security is on the rise. Consequently the XYZ Engineering Center faces an ever-increasing threat of industrial espionage and information theft. Employees of the Center have been given the product-security policy and have been encouraged to secure confidential information. Therefore, this study was designed to determine the level at which employees at the XYZ Engineering Center understand, value, and practice information security. Additionally, the study also examined employee views on physical safety while at work.

Methodology. The study used analysis of variance and a …

Qualitative Inquiry Of Biased And Exemplary Practices Of White Supervisors In Multicultural Supervision, Brian D. Paul

Dissertations

No abstract provided.

The Effect Of Managers' Clarification Of Business Linkage Of Training On Trainees' Transfer Of Training, Elizabeth J. Benanzer

Dissertations

This study investigated the hypotheses that if managers were engaged in specific activities aimed at increasing their understanding of the linkage of employee training to business goals, then they would in turn create a more positive transfer environment, resulting in greater transfer of training received by their employees. Some managers of trainees participated in a workshop in which they used an “impact mapping” procedure to clearly explain the relationship between training of their employees and strategic goals of the business; another group of managers did not receive this impact mapping training. Then, all managers’ employees participated in a supervisory training …

Perception Of Effectiveness As A Factor In Schedule Management System Usage In Industries Involved In Department Of Defense Development Programs, Lyle Adelbert Wolcott

Dissertations

The extent to which a schedule management system is used in day-to-day program management operations may depend upon how useful the individual manager perceives the system to be. This study attempts to identify system-manager relationships that impact their usage by management personnel.

The study had two purposes. The first objective was to isolate attributes of the company schedule system and determine the significance of their relationship with manager opinion of the system. The second objective of the study was to investigate selected operational conditions that may impact the schedule management system and determine the significance of their relationship with manager …