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Understanding How Transformational Leaders Inspire Employee Engagement In Rapidly Changing Environments, Michael Coleman Feb 2018

Understanding How Transformational Leaders Inspire Employee Engagement In Rapidly Changing Environments, Michael Coleman

Doctoral Dissertations and Projects

Over the past five years, North Carolina community colleges have experienced a plethora of rapid changes, which can have a negative impact on employee engagement. Individuals who possess a transformational style of leadership typically inspire employees to engage in their work despite a rapidly changing environment. The specific business problem in this research study was a lack of understanding of how transformational leaders in North Carolina community colleges were inspiring employees to engage in their jobs during a rapidly changing environment. To address this significant issue, the researcher interviewed a group of senior transformational leaders from various community colleges within …


Microfinance: Combating World Poverty One Small Business At A Time, Alison Basney Jan 2018

Microfinance: Combating World Poverty One Small Business At A Time, Alison Basney

Senior Honors Theses

Poverty is a major problem that reaches millions of people around the world. Although many organizations and individuals work daily to combat this, much of the work done to reduce poverty lacks sustainability and serves only to remedy to the effects of poverty, rather than create a solution to the causes of poverty. Microfinance can be very basically defined as the provision of banking to the impoverished who would not otherwise have access to these services. This purpose of this thesis is to show that microfinance is the ideal solution to the poverty problem by using research and evidence from …


The Link Between Leadership Style And Job Satisfaction In The Don Civilian Workforce, Richard Grimm Jan 2018

The Link Between Leadership Style And Job Satisfaction In The Don Civilian Workforce, Richard Grimm

Doctoral Dissertations and Projects

This study analyzed job satisfaction as it relates to employees within the Department of the Navy in an effort to better understand the role that supervisory leadership plays in improving or degrading employee job satisfaction. Multiple interviews were conducted with current and former employees in order to gainer deeper understanding of the experiences of these employees. The results indicate that styles such as servant leadership and transformational are seen as having a more positive impact on employee job satisfaction than other styles including trait and transaction. The researcher developed numerous themes based on data analysis including reference to these styles …


A Quantitative Examination Of The Relationship Between Perceived Burnout And Job Satisfaction In Certified Public Accountants, Tanya Haddad Dec 2017

A Quantitative Examination Of The Relationship Between Perceived Burnout And Job Satisfaction In Certified Public Accountants, Tanya Haddad

Doctoral Dissertations and Projects

Burnout in accounting is a significant problem that has numerous impacts on organizational effectiveness. Job burnout is the result of prolonged exposure to workload pressure and excessive job demands. As accounting professionals work in a fast-paced and regulated environment, it is important to better understand whether burnout is related to job dissatisfaction within the industry. Employee dissatisfaction can adversely affect organizational change, impacting job performance, turnover intentions, and work attitudes. Organizations need to recognize the negative impacts of burnout in accounting and address ways to increase job satisfaction and workplace productivity. The purpose of this quantitative research was to investigate …


The Examination Of Executive Leadership Succession Planning Strategies In Georgia's Community Colleges, Craig Jackson Dec 2017

The Examination Of Executive Leadership Succession Planning Strategies In Georgia's Community Colleges, Craig Jackson

Doctoral Dissertations and Projects

The problem addressed observed the lack of succession planning at two-year colleges in Georgia in identifying future leaders in higher education. Due to escalating impending retirements, resignation, and discharge, it is vital that succession plans are implemented within the college for promotions. Leadership succession planning has seldom been incorporated into community college’s strategic planning. The emphasis of this research study was to examine how leadership succession planning can be developed and implemented in the community college arena in Georgia. Challenged by increased enrollments, diminishing state funding, accountability for student success, and increased public oversight, this study intended to provide awareness …


A Quantitative Examination Of The Relationship Between Servant Leadership And Age On Organizational Commitment In Faith-Based Organizations, Frank Deno Nov 2017

A Quantitative Examination Of The Relationship Between Servant Leadership And Age On Organizational Commitment In Faith-Based Organizations, Frank Deno

Doctoral Dissertations and Projects

Servant leadership has grown slowly over the past four decades as an organizational style of leadership. Servant leadership is an excellent style for developing followers into their full potential, as it focuses first on the individual, while simultaneously developing capacity to achieve organizational goals. The workforce is constantly circulating, with older workers retiring and younger workers coming into the workforce. There are many factors influencing workers’ commitment to their organization, age is one of these factors and perception of leadership is another. Younger workers have different needs and different motivations than older workers. Faith-based organizations are a smaller segment of …


A Quantitative Examination Of The Relationship Between Leadership And Organizational Commitment In Employees Of Faith-Based Organizations, Kimberly Ann Maiocco Nov 2017

A Quantitative Examination Of The Relationship Between Leadership And Organizational Commitment In Employees Of Faith-Based Organizations, Kimberly Ann Maiocco

Doctoral Dissertations and Projects

The objective of this research was to examine the relationship between leadership practice and organizational commitment in employees in faith-based organizations. The research utilized Bass and Avolio's Multifactor Leadership Questionnaire (MLQ) Leader Form and Meyer and Allen’s Three-Component Model (TCM) Employee Commitment Survey. The purpose of the research was to determine whether there was a relationship between leadership style and organizational commitment. Attributed idealized influence (IIA), behavioral idealized influence (IIB), inspirational motivation (IM), and contingent reward (CR) predicted affective commitment. Attributed idealized influence (IIA), inspirational motivation (IM), intellectual stimulation (IS), individual consideration (IC), active management-by-exception (MBEA), and transactional leadership predicted …


Cash Versus In-Kind Transfers: Comparative Differences And Individual Best Practices To Benefit Recipient Communities, Sarah Wicker Oct 2017

Cash Versus In-Kind Transfers: Comparative Differences And Individual Best Practices To Benefit Recipient Communities, Sarah Wicker

Senior Honors Theses

This research paper seeks to compare cash and in-kind transfers in the context of foreign poverty aid to determine which transfer style is most beneficial and to evaluate long-term best practices of each kind to more positively benefit the recipient communities. It does this by comparing arguments for and against each transfer model. The first argument discusses the differences in distribution costs between the two models. The second compares the cash transfer’s strong concept of choice with in-kind transfer’s typical style of controlled consumption of goods. The second argument discusses the timing and impact of targeting communities in connection to …


Determining Perceptual Gaps Of Service Quality And Value In Higher Education: A Midwestern Bible College, Benjamin Mcintosh Jun 2017

Determining Perceptual Gaps Of Service Quality And Value In Higher Education: A Midwestern Bible College, Benjamin Mcintosh

Doctoral Dissertations and Projects

This doctoral research project examined perceptual gaps of service quality and value in the context of higher education. The researcher performed quantitative analysis of survey data gathered from students at a small, Midwestern Bible college. Students self-selected to participate in this research project and, using class status as an independent variable, were grouped as Freshman, Sophomore, Junior, or Senior. Additionally, based on the literature review, the researcher used the Access variable as the primary determinant of service quality and the Functional Value variable as the primary determinant of value. After an analysis of the data, it was determined that there …


Competing With Free: An Analysis Of The Effects Of Tennessee Promise On Freshman Enrollment In Four-Year Colleges And Universities, Vicki Clark Jun 2017

Competing With Free: An Analysis Of The Effects Of Tennessee Promise On Freshman Enrollment In Four-Year Colleges And Universities, Vicki Clark

Doctoral Dissertations and Projects

In 2014, Tennessee’s governor, Bill Haslam, introduced Tennessee Promise - legislation that enabled Tennessee high school and home school graduates to attend two years of tuition-free higher education at qualifying institutions. In the fall of 2015, Tennessee’s four-year colleges and universities experienced a significant decline in freshman enrollment. This quantitative descriptive study uses the theories of human capital, social capital, and marketing service theory to examine the impact of free tuition on the college choice. Four hundred twelve Tennessee Promise students answered survey questions, demonstrating the impact of Tennessee Promise funds on their decision to attend college and on the …


Project Portfolio Management And Its Effect On Organizational Culture Through The Competing Values Framework, Brian Wiersma Jun 2017

Project Portfolio Management And Its Effect On Organizational Culture Through The Competing Values Framework, Brian Wiersma

Doctoral Dissertations and Projects

Project portfolio management (PPM) is a growing business practice and field of academic study, and is recognized for positively impacting return on investment (ROI), project success, and organizational performance. Despite this growth, there is inconsistent use of PPM, and minimal research examining a connection between PPM and organizational culture. The problem addressed was a lack portfolio management practice established for the allocation of human resources within a group of retail stores located in the Midwest. The purpose of this study was to examine the effect implementing PPM practice into the human resource allocation process has on the organizational culture. Utilizing …


The Impact Of National Cultural Orientations On Individual Absorptive Capacity In Maryland Smes, Megan Young Miller Jun 2017

The Impact Of National Cultural Orientations On Individual Absorptive Capacity In Maryland Smes, Megan Young Miller

Doctoral Dissertations and Projects

There is a growing need to understand the use of knowledge as a resource for small and medium sized firms (SMEs). SMEs are characteristically limited in their access to and possession of resources, forcing them to rely heavily on the ability to adjust to changes in market demands to stay competitive. The use of knowledge as a competitive resource is vital to SMEs and could prove a viable solution to the problem of discrepancies in competitive ability among SMEs and between SMEs and MNCs particularly when operating in global markets. The following quantitative survey methodology dissertation lends empirical support identifying …


Social Crm Applications And Impact In Small Businesses, Levi Bridge May 2017

Social Crm Applications And Impact In Small Businesses, Levi Bridge

Doctoral Dissertations and Projects

The present study explored the effect social customer relationship management (CRM) on. Small businesses typically have limited resources and thus use an informal CRM system causing them to not realize the full sales potential or customer engagement that could occur. The qualitative study consisted of 10 small businesses that utilize social media to engage with customers. The agency theory and resource based view served as the theoretical foundation for the study. One-on-one interviews were conducted with the employee responsible for managing the social media content. From the interviews, three themes emerged that are critical for social CRM success: visibility, interactivity, …


Leader Behaviors For Sustaining The Implementation Of Lean Methodologies In Multi-National Companies: A Qualitative Case Study, Gary Vance May 2017

Leader Behaviors For Sustaining The Implementation Of Lean Methodologies In Multi-National Companies: A Qualitative Case Study, Gary Vance

Doctoral Dissertations and Projects

Increasing global competition has led many business leaders to implement Lean methodologies to drive operational improvement and deliver increased customer satisfaction. However, not all business leaders have been successful in sustaining Lean implementation with the majority failing within the first three years. In addition, the challenge related to implementing Lean in multi-national companies is exacerbated by the cultural differences associated with the various business units involved. Recent research has suggested that business leaders who have sustained their Lean implementations have utilized specific behaviors to do so. Therefore, this study explored how leaders of multi-national companies utilized specific behaviors to sustain …


A Quantitative Examination Of The Relationship Between Perceived Job Satisfaction And Organizational Commitment In Small Business Employees In The Lynchburg Metropolitan Statistical Area, Tammy Brown May 2017

A Quantitative Examination Of The Relationship Between Perceived Job Satisfaction And Organizational Commitment In Small Business Employees In The Lynchburg Metropolitan Statistical Area, Tammy Brown

Doctoral Dissertations and Projects

The Lynchburg Metropolitan Statistical Area (MSA) has an average turnover that exceeds the national and regional average. Organizational turnover unfavorably influences productivity and has the potential to adversely affect, not only the Lynchburg MSA, but also the regional, state, and national economy. This quantitative non-experimental, correlational research examined the relationship between perceived job satisfaction and organizational commitment in the Lynchburg MSA. The results of this research supports earlier research and demonstrated a statistically significant positive relationship existed between perceived job satisfaction and organizational commitment in small business employees in the Lynchburg MSA. The results may serve as beneficial to small …


Effectively Alleviating Poverty Requires Economic Development: The Role Non-Profits Serve In This Endeavor, Dustin Michael Lape Apr 2017

Effectively Alleviating Poverty Requires Economic Development: The Role Non-Profits Serve In This Endeavor, Dustin Michael Lape

Senior Honors Theses

The aim of this paper is to analyze the role that nonprofit organizations can play in utilizing economic development to alleviate poverty. The thesis components will be analyzed by answering six research questions (RQ): (1) What is economic development in developing countries? (2) What is the connection between economic development and poverty alleviation? (3) What are some examples of economic development lessening poverty? (4) What are the essential features of a nonprofit organization? (5) What can nonprofit organizations do to create economic development? and finally, (6) What are archetypical examples of nonprofits creating economic development and reducing poverty? To understand …


A Quantitative Examination Of The Relationship Between Leadership Practices And Leadership Effectiveness In Personal Care Aide Job Satisfaction And Turnover And Customer Satisfaction In The Home Healthcare Industry, William Travis Hodge Apr 2017

A Quantitative Examination Of The Relationship Between Leadership Practices And Leadership Effectiveness In Personal Care Aide Job Satisfaction And Turnover And Customer Satisfaction In The Home Healthcare Industry, William Travis Hodge

Doctoral Dissertations and Projects

This non-experimental quantitative correlational research examined the relationship between the leadership practices of workers in the home healthcare industry who manage Personal Care Aide (PCA) employees, and leadership performance effectiveness (metrics) of PCA job satisfaction, PCA employee turnover, as well as the customer satisfaction for home healthcare clients who received services delivered by PCA employees. The problem that is addressed by the research is the lack of home healthcare leaders who understand and adopt leadership practices for enhancing PCA job satisfaction, PCA employee turnover, and PCA services customer satisfaction, amid the expanding U.S. home healthcare industry. Leadership practices were based …


Philanthropy Under The Microscope: A Cost-Benefit Analysis Of Small Nonprofits Conducting Financial Statement Audits, Sarah Samaniego Apr 2017

Philanthropy Under The Microscope: A Cost-Benefit Analysis Of Small Nonprofits Conducting Financial Statement Audits, Sarah Samaniego

Senior Honors Theses

External audits are conducted by Certified Public Accountants (CPAs) and ensure the reliability of financial reporting and internal controls of a given organization. Publicly traded corporations are required by the Securities and Exchange Commission (SEC) to conduct a yearly external audit. In addition, some large or government funded not-for-profits must produce audited financial statements upon request. If an organization is not required to conduct an audit, it may still choose to undergo an independent audit. Among those that may voluntarily conduct an audit are small nonprofit organizations. Due to the unique characteristics of small nonprofits, some elements of an external …


The Relationship Between Transformational Leadership Style And Employees’ Perception Of Leadership Success In Higher Education, Tatrabian Jackson Apr 2017

The Relationship Between Transformational Leadership Style And Employees’ Perception Of Leadership Success In Higher Education, Tatrabian Jackson

Doctoral Dissertations and Projects

The problem addressed examined whether two merged academic institutions was successful in implementing a transformational leadership style within the united organization. Successful leadership cannot be limited to the perception of only the leader, but must include the perceptions of the follower as well. The focus of this study was to investigate the relationship between transformational leadership style and the employee’s perception of leadership success. This research study provides the opportunity to advance the fields of organizational change, management, and academics by examining the success of transformational leadership through the perception of the employees in higher education as it related to …


Leadership Characteristics Of Protective Force Instructors, Justen Parker Mar 2017

Leadership Characteristics Of Protective Force Instructors, Justen Parker

Doctoral Dissertations and Projects

The National Nuclear Security Administration, the governmental agency responsible for safeguarding and security the United States’ nuclear weapons production and research facilities, employs an armed protective force that responds to the full spectrum of threats. Governmental reports previously identified protective force performance in need of improvement. The purpose of this quantitative study, through the use of correlational research, is to identify the beneficial leadership characteristics of instructors, from the full range of leadership model, that enhance training and increase officer performance during training and improve mission performance. The Multifactor Leadership Questionnaire (MLQ) was used to identify instructor leadership characteristics and …


An Exploration Of The Organizational Attributes That Attract High Quality Pilots To Regional Airlines, Andrew Reitz Feb 2017

An Exploration Of The Organizational Attributes That Attract High Quality Pilots To Regional Airlines, Andrew Reitz

Doctoral Dissertations and Projects

The purpose of this study was to identify which organizational attributes affected the decision to apply to or accept an employment offer as a pilot for a regional airline. The regional airlines in the United States faced a significant shortage of qualified pilot applicants. The shortage was expected to worsen over the next decade. It came from an increase in mandatory retirements, major airline growth and hiring, an increase in pilots leaving the profession coupled with a reduction in the number of candidates beginning flight training. Those regional carriers that could meet the most needs and desires of applicants would …


A Quantitative Examination Of The Relationship Between Age, Gender, And Burnout In Public Accounting Professionals In A United States National Firm, Jamie Stowe Jan 2017

A Quantitative Examination Of The Relationship Between Age, Gender, And Burnout In Public Accounting Professionals In A United States National Firm, Jamie Stowe

Doctoral Dissertations and Projects

Scholars and practitioners agree burnout is a significant problem plaguing the public accounting industry. Burnout is a condition that results from long periods of excessive strain on personal resources, and is often found in public accounting professionals due to the high stress and deadline-driven environment. As the causes for burnout are better understood, the focus has turned to why some individuals are more likely to burnout than others. Identifying who has a tendency to burnout can only help in the quest for solutions. The purpose of this correlational quantitative study was to test the theoretical framework of Maslach and Jackson …


An Analysis Of The Application Of Project Management In Different Ministry Models, Ryan L. Flora Dec 2016

An Analysis Of The Application Of Project Management In Different Ministry Models, Ryan L. Flora

Senior Honors Theses

Project management provides guidelines for the implementation of systems to make processes more effective and efficient. One emerging field in which project management application benefits are being discovered is ministry and nonprofits, specifically Christian ministry. Although there are many different denominations in Christianity, they can all essentially be separated into two categories: Seeker Oriented Ministries, and Traditional Ministries. This thesis will attempt to provide a synopsis of the applications of project management in both ministry types, as well as a comparative analysis of the similarities and differences between the two styles.


Flat Tax Reform: Implications For The United States, Reid Schmideler Dec 2016

Flat Tax Reform: Implications For The United States, Reid Schmideler

Senior Honors Theses

Flat tax reform is a policy ideal that has garnered significant attention and criticism since Hall and Rabushka (1985) published their first treatise on the matter. Over the course of the following decades, an abundance of flat tax proposals have emerged that pay homage to their seminal work. Topics examined will include the politics of tax reform, modern principles of taxation, tax reform lessons from other countries, an overview of American tax policy, including critiques of the current system, introduction of the flat tax, and contemporary flat tax proposals.


Mid-Level Procurement Manager Leader Development: A Collective Case Study, Douglas Veatch Dec 2016

Mid-Level Procurement Manager Leader Development: A Collective Case Study, Douglas Veatch

Doctoral Dissertations and Projects

The development of high-performing employees with the potential to assume leadership roles remains a vital exercise for organizations. Public and private sector organizations of all sizes have implemented programs focused on developing the next generation of leaders. The researcher explored the issue of how a national service industry organization is experiencing varied levels of success of leader development in the case of geographically dispersed mid-level procurement managers in the trucking logistics group. Guided by elements of successful leader development programs, the purpose of this collective qualitative case study was to discover the common issues and factors that lead to success …


The Importance Of Starting A For-Profit Business As Mission To Advance God’S Kingdom, Hannah M. Mitchell Oct 2016

The Importance Of Starting A For-Profit Business As Mission To Advance God’S Kingdom, Hannah M. Mitchell

Senior Honors Theses

All Christians have a duty to advance the Kingdom of God according to Matthew 28:16-20, which tells Christians to, “go and make disciples of all nations” (New International Version). The gospel has not yet reached many areas of the world that Christians could influence if they started a Business as Mission (BAM). A BAM start-up would provide jobs to the surrounding communities and aid in improving the economy. Assisting others by providing jobs and meeting their physical, spiritual, social, and economic needs will empower individuals and allow communities to flourish. Even non-Christians find helping others important, which is seen through …


The Identification And Exploitation Of Terrorist Financing, Jacob S. Gordon May 2016

The Identification And Exploitation Of Terrorist Financing, Jacob S. Gordon

Senior Honors Theses

Terrorism and the threat of terrorist attacks have forced the United States to place a high priority on developing a comprehensive counterterrorism strategy. A crucial component of this overarching strategy focuses on targeting the finances of a terrorist organization, hoping to eliminate or stifle their sources of funding in an effort to render the organization incapable of launching successful operations due to an absence of funding. By analyzing the most common financing options that terrorist groups use, the United States can hone its ability to disrupt the funding operations for terrorist groups. Likewise, developing a method for tracking the laundering …


Cultivate: Inspiring Women In Their Pursuit Of Creativity And Entrepreneurship, Ana P. Campbell Nov 2015

Cultivate: Inspiring Women In Their Pursuit Of Creativity And Entrepreneurship, Ana P. Campbell

Senior Honors Theses

Cultivate Magazine’s purpose is to inspire and educate creative women in their business ventures. Furthermore, Cultivate serves as a catalyst for our readers’ business by featuring insightful interviews from other creative women and practical advice on how to run a successful creative business. In short, Cultivate’s target market is female creative business owners with occupations such as photographers, designers, writers, entrepreneurs, artists, and bloggers.


The Celtic Way: Order, Creativity, And The Holy Spirit In The Celtic Monastic Movement, Fiona Leitch May 2015

The Celtic Way: Order, Creativity, And The Holy Spirit In The Celtic Monastic Movement, Fiona Leitch

Senior Honors Theses

The Celtic monastic movement lasted hundreds of years and is responsible for much of the spread of Christianity to the West. Much of the movement’s success can be attributed to the Celtic Christians’ understanding of the importance of the role of creative culture and order as well as an openness and responsiveness to the leading of the Holy Spirit. It is these three things working in tandem that influenced the success of the Celtic monastic movement. Although the movement ended a thousand years ago, it can offer guidance and wisdom for carrying out ministry today. A case study of Cuirim …


The Balanced Scorecard: The Key To Effective Strategic Management, Josiah D. Grimm Apr 2015

The Balanced Scorecard: The Key To Effective Strategic Management, Josiah D. Grimm

Senior Honors Theses

The intent of this paper is to define the importance of the balanced scorecard in the strategic management process. The need for the balanced scorecard will be established by explaining the roles of demand shifters, traditional management accounting, Senge’s concept of a learning organization, and the strategic management process. This will involve detailing the stages of the strategic management process and connecting them to the various aspects of creating a balanced scorecard. Ultimately, the goal of the balanced scorecard is to translate the overarching strategy into specific actions that can be implemented throughout the organization. Lastly, other strategic applications of …