Business Commons^™

The State Of The Anti-Union Address: A Rhetorical Critique Of Select Service Worker Training Methods, Richard Ries

Electronic Theses and Dissertations

This is an interdisciplinary master's level thesis that explores links among technical writing, training manuals, surveillance, and anti-union rhetoric used with service workers in select American chains and franchises. Brief histories are provided, including those of technical writing, the rise of unions in America, and how technical writing became inextricably linked with labor. A major shift occurred in the 20th century when workers began interacting less with products and more with the public. The research focuses on training manuals, techniques, and rehearsed dialogues of McDonald's, Wal-Mart, Starbucks, Whole Foods, Panera, and Publix, though similar organizations are referenced. Service worker language, …

Financial Forest, Karen Carlson

Electronic Theses and Dissertations

Regular savings behavior is critical for low-income Americans to achieve financial mobility. New technology tools are being used to improve personal awareness and attention to financial goals. This thesis reviews mobile learning (mLearning) research and leading commercial personal finance smartphone apps, both of which inform the design of Financial Forest, a savings app. Participants in the 4-week Financial Forest savings study are found to have a statistically significant improved perception of the difficulty of building an emergency fund.

From Mill Gates To Magic City: U.S. Steel And Welfare Capitalism In Gary, Indiana, 1906-1930, Carol D. Griskavich

Dissertations, Master's Theses and Master's Reports - Open

Gary, Indiana is a city with indelible ties to industrial paternalism. Founded in 1906 by United States Steel Corporation to house workers of the trust’s showpiece mill, the emergence of this model company town was both the culmination of lessons learned from its predecessors’ mistakes and innovative corporate planning. U.S. Steel’s Progressive Era adaptation of welfare capitalism characterized the young city through a combination of direct community involvement and laissez-faire social control. This thesis examines the reactionary implementation of paternalist policies in Gary between 1906 and 1930 through the purviews of three elements under corporate influence: housing, education, and social …

Spheres Of Semi-Legality: Discourse, Media And Informal Economic Practices In St. Petersburg, Russia (2000-Present), Maria Rosaria Roti

Wayne State University Dissertations

My dissertation project focuses on how the post-Yeltsin (2000 onwards) market economy actually works and how people define, identify and engage within this newly structured market economy. In order to understand this phenomenon my ethnographic study focuses on business in Russia from two perspectives. First, it discusses how Russian enterprises operate in Russia with the socially embedded informal economic practices inherited from the Soviet system, including trust, personal networks, patron-client relationships, system avoidance, bribery, and corruption. Second, it examines how foreign firms operate under these existing economic conditions in Russia while simultaneously still following FTC regulations and international law. Keeping …

Enhancing Strategies To Improve Workplace Performance, Francine Williams Richardson

Walden Dissertations and Doctoral Studies

When employees become dissatisfied at an organization, they may develop negative behaviors that can impede profits and productivity. The purpose of this single case study was to explore what strategies are essential for organizational leaders to improve workplace performance. Maslow's hierarchy of needs served as the conceptual framework for this study. Data collection involved face-to-face, semistructured interviews of 20 managers, floor employees, and clerical staff from a business organization in Southwest Georgia. Participant selection was based on employees' tenure of at least 1 year of experience within the organization. Interviews were transcribed and then coded for common patterns and themes. …

Physician Well Being And Patient Satisfaction Among Employed Physicians, Deanna Santana-Cebollero

Walden Dissertations and Doctoral Studies

Understanding physician well-being may help prevent physician burnout, improve the quality of care they provide to their patients, reduce medical errors, and improve patient satisfaction. Using the biopsychosocial-spiritual theory as the conceptual framework, this quantitative study examined the relationship between: (a) physician well-being and patient satisfaction, (b) physician gender and physician well-being, (c) primary care providers' and specialists' well-being, (d) patient satisfaction based on physician specialty, and (e) the duration of practice and physician well-being. All of the 87 employed physicians in a Florida regional hospital were invited to respond to a physician well-being questionnaire; a response rate of 58.4% …

Collaborative Trust: A Case Study Of Trust Evolution In A Public/Nonprofit Partnership, Maria Stella Odumodu

Walden Dissertations and Doctoral Studies

Lack of trust between nonprofit organizations and the communities in which they are located is a well-documented problem in the academic literature. The nature of this mistrust is far less understood, and little is known how community-nonprofit collaborations can overcome these gaps in trust. Guided by Simmel's theory of trust, this study examined the role of collaborative trust between public and non-profit organizations with a focus on better understanding how trust evolves. The research questions focused on how trust was defined and the factors that enhanced and inhibited trust evolution within the context of collaborations between nonprofit organizations and communities. …

Impact Of Online Versus Face-To Face Instruction On Appraisal Student's Morality Levels, Samuel Martin

Walden Dissertations and Doctoral Studies

The financial markets have been in a state of chaos for a number of years. Some of the chaos was attributed to appraisers bending under unethical pressure exerted by lenders. The purpose of this study was to explore whether mode of instruction affected appraiser morality when participating in a Uniform Standards of Professional Appraisal Practice (USPAP) course, as measured by Rest's Defining Issues Test (DIT-2). The research question examined the difference between the effect on the morality schema of continuing appraisal students taking the 7-hour USPAP CE course online versus students taking the course in a face-to-face environment. The research …

Flexible Branding: An Explorative Case Study On The Effectiveness Of An Adaptable Visual Identity, Adam Scott Houghton

Graphic Communication

No abstract provided.

Transformational Directing: An Analysis On How Leadership Affects The Creative Process, James Clayton Winters

Theses and Dissertations

Leadership is often ascribed as a quality one either possess or doesn’t. We often hear phrases like “She is born leader” or “All eyes are on you”, these are thrown around without discretion in the classroom, conference rooms, social gatherings, and business meetings. This work contends that leadership and in particular leadership that grows and transforms its participants is less an inherent character trait, than an outlook and set of core principles that lead to transformation. Through the application of current and developing business leadership theory and its effect on creativity and a cross analysis of “Best in Class” theatre …

Los Bancos Del Tiempo En España: Combatiendo La Recesión Con La Moneda Social, Marco Martellini

CMC Senior Theses

Un banco del tiempo (BDT) es el nombre formal que se le da a unas instituciones comunitarias que operan con horas de tiempo personal y laboral como moneda oficial. Son sistemas organizados de moneda social que permiten a sus usuarios intercambiar su propio tiempo y destreza en forma de créditos de servicio. La unidad de moneda es una hora de trabajo. Los BDT son parte de la categoría de moneda alternativa social y representan una evolución moderna de entidades clásicas como los trueques.

Los BDT valoran conceptos como compartir, igualdad y mutualismo. Así, funcionan como un sistema alternativo a los …

A Look Into The Industry Of Video Games Past, Present, And Yet To Come, Chad Hadzinsky

CMC Senior Theses

Since its inception, the video game industry has been both a new medium for art and innovation as well as a major driving force in the advancements of many technologies. The often overlooked video game industry has turned from a hobby to a multi-billion dollar industry in its short, forty year life. People of all ages and genders across the world are playing video games at a higher clip than ever before. With so many new gamers and emerging technologies, it is an exciting time for the industry. The landscape is constantly changing and successful business models of the past …

Role Of Digital Collections In The Cultural Heritage Institution: Pathways For Strengthening Social Identity, Kimberly A. Arleth

School of Business Student Theses and Dissertations

According to the theory of social identity, the more connected an individual feels to other group members, the more likely they are to feel a part of this group. The stronger the connection is, the more likely the individual is to become an active member. Cultural collections illustrate the shared history of a group. By increasing access to these collections via online access, organizations expose more users to these shared histories. Viewing such shared history, individuals will experience stronger connections to the history and members of the group resulting in an increase in social identity. When this connection solidified, users …

Segregation And The Adaption Of Community-Based Organizations To Multiethnic Immigration In Newark And Jersey City : 1990-2010, Joseph R. Gibbons

Legacy Theses & Dissertations (2009 - 2024)

As we move into the 21st century, racial and ethnic segregation remains a dominating force in American Cities. Segregated black and Hispanic communities are known to suffer not only from a lack of resources, compared to non-Hispanic white neighborhoods, but also from a distinct sense of parochial isolation. At the same time, nonprofit community-based organizations (CBOs) have gained an increasingly central role in providing basic services to the urban needy. As of yet, there has been no systematic study to explore how segregation impacts the operation of CBOs. This dissertation employs a mixed methods research strategy to examine CBOs in …

African American Women's Perception Of Subprime Lending Practices On Their Home Buying Knowledge And Behaviors, John Howard White

Walden Dissertations and Doctoral Studies

The subprime mortgage lending practices from 1995 to 2007 were disproportionately concentrated on minority and low income neighborhoods of the United States. Despite the negative effects of subprime loans, these loans are regaining popularity. The purpose of this phenomenological research study was to bridge the gap in knowledge about their effect on African American women by exploring the home buying knowledge and behaviors of African American women between 2004 and 2007 in a southern state. Ajzen and Fishbein's theory of planned behavior served as the theoretical framework of this study, which explored factors that motivated African American women to buy …

An Exploratory, Correlational, Self-Rater Study On Authentic Leadership Values Of Adventist Local Conference Chief Financial Officers In The United States, Juan R. Prestol-Puesán

Dissertations

The Problem

Seventh-day Adventist (SDA) local conference treasurers, or Chief Financial Officers, are trusted by church members to manage the finances of the church and provide financial leadership, yet the denomination does not know how treasurers develop their values and leadership capacity as financial administrators. This study examined how treasurers compare with the leadership values of morality, integrity, and fairness prevalent today in positive forms of leadership theories. It explores SDA treasurer or financial officer self-assessment with the rating that their team members provide, allowing us to know the authenticity of their values as leaders.

Method

This is a census …

Major Gifts To The Seed Company : Who Gives Them And Why, Michael E. Toupin

Dissertations

The Seed Company, a faith-based organization committed to Bible translation projects for hundreds of minority language communities, depends upon major donor support for its success and growth. There is a dearth of research available regarding philanthropic characteristics of major donors within The Seed Company resulting in a significant knowledge gap for healthy major donor programs based upon objective data. This study confirmed the value of several development approaches, particularly the importance of intentionally building a sense of community and relationship around the cause of the organization.

The study analyzed relationships between demographics, experiences related to the organization, and six independent …

Use Of Funds In A Nonprofit Organization As Predictor Of Organizational Effectiveness And Efficiency, Throstur B. Thordarson

Dissertations

Purpose. The purpose of this study is to explore predictive relationships between how funds are used in a religious not-for-profit organization (NPO) and member recruitment. Financial data, from Seventh-day Adventist conferences at the organizational level, were correlated with data on membership recruitment from these same conferences.

Method. This study used a linear time-series analysis where relationships between variables and past values were explored over a 12-year period. Financial data were collected from year-end audited statements and financial activity statements. Published statistical records were used to collect data on membership and member donations.

Findings. This study concludes that Seventh-day Adventist …

Gender Differences In Pay Expectations At Three Career Stages, Elijah Rogeay Seay

Honors Program Theses

Major and Konar (1984) found a difference between genders in pay expectations, but no difference in the perceived fairness of expected pay. In my study, I evaluated pay expectation differences in gender at three career stages. In previous studies, researchers have only looked at what individuals earn at the beginning and peak of their careers. I specifically examined both men and women and asked them to indicate their expected pay at the beginning, middle and end of their careers. In this study the main effect for gender was significant such that males had higher pay expectations than females. In addition, …