Digital Commons Network^™

Quality Matters Review Of Lib 2210: Applying The Qm Rubric For Higher Education To An Information Literacy Course, Laura Sheets, Maureen Barry, Eileen K. Bosch

University Libraries Faculty Publications

This article discusses the use of the Quality Matters Rubric for Higher Education, 6^th ed. to self-review an asynchronous information literacy course. In this instance, the authors acted as reviewers and subject matter experts (SME). The QM Rubric proved to be a useful tool that encompasses several instructional design best practices. After the official self-review period, the QM Rubric influenced the enhancement and updates to the course. The authors recommend more use of the QM Rubric by teaching librarians, collaboration with instructors going through a QM Review, and training for online teaching in Library and Information Science graduate programs.

A Change Of Art: Learning Research Strategies In A New Subject Area Through A Libguide Redesign, Laura Sheets

University Libraries Faculty Publications

In the spring of 2020, the art librarian left my institution for another position. As a member of the Humanities team, I volunteered to take on the instruction responsibilities of Art and Design in addition to my other instructional duties. The previous art librarian had a master's degree in art history and a strong relationship with the School of Art. My departing colleague and I had a brief conversation regarding art history research strategies. While I was nervous and mostly on my own (because none of my colleagues had a deep knowledge of art research practices), I knew that my …

Design Matters: How A Course Review Informed Online Teaching Best Practices, Laura A. Sheets, Maureen Barry, Eileen K. Bosch

University Libraries Faculty Publications

This paper discusses how an Applying the Quality Matters (QM) Rubric for Higher Education workshop had an impact on the online teaching practice of three academic librarians. The QM Rubric was used to review and update a credit-bearing information literacy course taught by the authors’ department. The authors reflect on how this training influenced their relationship to online teaching during the COVID-19 pandemic (and beyond), using examples from their own experiences to demonstrate how instruction librarians contributed to online education during this period and how they used sustainable teaching practices to lessen the workloads of their teaching colleagues. Future steps …

Creating A Culture Of Readers Through Collection Development And Outreach, Joseph Prince, Colleen Boff

University Libraries Faculty Publications

Children’s literature collections in academic libraries present a unique opportunity for librarians to develop engaging out- reach programs for students, faculty, and community mem- bers. The Curriculum Resource Center at Bowling Green State University’s Wm. T. Jerome Library has developed several popular events that both promote the collection and the cen- tral mission of creating a culture of reading. In this case study, three of the most successful endeavors – Mock Caldecott, April Madness, and Sneak Peek - are highlighted to provide insight into how we integrate our carefully developed collec- tion into programs that inspire excitement and build commu- …

Anchoring Change: Using The Kotter Change Management Framework To Analyze & Facilitate Change In Academic Libraries, Colleen Boff, Catherine Cardwell

University Libraries Faculty Publications

Changes in the higher education landscape are happening more rapidly than ever and require academic libraries to engage with users in new and different ways. Libraries participate in digital scholarship, lead textbook affordability and OER initiatives, create makerspaces, and more. These new and different expectations require library leaders, managers and employees at every level to facilitate change in a variety of situations that range in complexity and are almost always messy. Learn about trends across a collection of twenty change stories in academic library settings, including two- and four-year institutions in the United States and Canada. At the same time, …

Supporting Primary Source Instruction In The Undergraduate Classroom At Bowling Green State University: Summary Findings, Michelle Sweetser, David Lewis, Stefanie Hunker, Colleen Boff

University Libraries Faculty Publications

This report presents the findings and recommendations of research conducted as a part of a study on Teaching with Primary Sources at Bowling Green State University (BGSU) during the Fall 2019 semester. It is worthy to note that this research project was conducted prior to the COVID outbreak. Along with a cohort of over two dozen institutions as part of a national study coordinated by Ithaka S+R, members of the BGSU library faculty conducted this local study with faculty who teach undergraduates with primary sources in the classroom. This report draws only on interviews conducted at BGSU.

After describing the …

Leading Change In Academic Libraries, Colleen Boff, Catherine Cardwell

University Libraries Faculty Publications

No abstract provided.

Collaborating On Surveys: Reflections From An Archivist And A Technical Metadata Archivist, Michelle Sweetser, Alexandra A. A. Orchard

University Libraries Faculty Publications

No abstract provided.

Making Sound Decisions: Institutional Responses To The Crisis In Audio Preservation, David R. Lewis

University Libraries Faculty Publications

Some archives have been quick to respond to the crisis in audio preservation brought on by the combined forces of obsolescence and degradation inherent in legacy audio formats and their playback equipment. These archives have undertaken digitization projects for particular collections or, in a few cases, have digitized the bulk of their audio holdings for preservation. Based on an examination of the literature on audio preservation, however, the responses of some institutions—particularly small and midsized institutions—have been stymied by roadblocks related to cost and expertise. Given the limited time available for archives to migrate audio content, this uneven response threatens …

Changing Practices Of Undergraduate Business Teaching At Bgsu, Edith Scarletto, Linda Rich, Vera J. Lux

University Libraries Faculty Publications

This report will discuss the findings and recommendations of a study of the changing teaching needs of undergraduate business faculty at Bowling Green State University (BGSU). This local project was conducted by BGSU librarians in the 2018-19 academic year as part of a national study coordinated by Ithaka S+R in conjunction with other institutional-level studies throughout the country. Ithaka S+R, a not-for-profit research and consulting organization that works with academic communities, will produce an overarching report on supporting the changing practices of undergraduate teaching in the field of business.

Anchoring Change: Using The Kotter Change Management Framework To Analyze & Facilitate Change In Academic Libraries, Colleen Boff, Catherine Cardwell

University Libraries Faculty Publications

Presentation at the Florida Library Association Conference, Orlando, FL.

On The Frontlines Of Richer Metadata: Technical Services And Tei, Elizabeth Hertenstein, Julie Rabine, Mathew Sweet

University Libraries Faculty Publications

With shrinking print collections and the increase in automation, technical services departments are looking for new ways to utilize their skills. Digital humanities projects offer the opportunity for technical services departments to expand their workflows while using skills they already possess. This article details Bowling Green State University’s technical services department’s project to use the digital humanities to make World War I soldiers’ letters available online using the metadata schema, Text Encoding Initiative (TEI). By partnering with special collections and increasing staff focus on metadata, the department has created a new path forward that can be replicated at other institutions.

Reaching Additional Users With Proactive Chat, Linda Rich, Vera J. Lux

University Libraries Faculty Publications

Despite a general decline in recent years in academic libraries’ reference desk statistics, research indicates that library users continue to have complex research questions but are largely unaware that librarians are waiting and ready to assist them. The challenge for librarians is to connect with users at their point of need. At Bowling Green State University, we are making a move in this direction with proactive (pop-up) chat widgets embedded within our library Web pages, catalog, and databases. Since implementation, the number of chat reference questions received has more than doubled, helping us reach additional users from on-and off-campus.

Can Student Assistants Effectively Provide Chat Reference Services? Student Transcripts Vs. Librarian Transcripts, Vera J. Lux, Linda Rich

University Libraries Faculty Publications

To determine if undergraduate student information desk assistants were effectively staffing the library's chat reference service, librarians at Bowling Green State University embarked on a chat transcript analysis project, comparing the performance of librarians to student assistants. Although student desk assistants generally did not perform as well as librarians, it was concluded that with a renewed emphasis on continual oversight and training, students were a very viable option for staffing a chat reference service.

Student Scholarship In Institutional Repositories, Elizabeth Hertenstein

University Libraries Faculty Publications

INTRODUCTION Research on institutional repositories (IR) has primarily focused on issues related to faculty scholarship. Thus far, little has been written on issues related to student scholarship. This lack is problematic for planners developing or extending their IR content who may be considering adding student scholarship. METHODS A 23-question survey of library professionals was conducted to explore size of institution, existence of an IR, IR software packages utilized, individuals involved in system management, levels of support for inclusion of student work in IRs, types of student work included, and workflow submission policies. RESULTS The findings present an environmental scan of …

The Biggest Winner: Using Statistics To Assess The Effectiveness Of An E-Resources Promotional Campaign, Amy Fry

University Libraries Faculty Publications

In the fall of 2011, librarians at Bowling Green State University were given the opportunity to compete for a $100 Amazon.com gift card by promoting an underused database. Usage statistics were tracked throughout the semester and compared to those for the same time period from the previous year. Eight of the twelve databases promoted rose in use. This article discusses the project methodology and uses its outcomes to assess the effectiveness of a range of marketing techniques for electronic resources, present hypotheses to account for some declines in usage, and demonstrate the value of distributed, personalized promotion for library resources.

A Hybrid Model For Managing Standard Usage Data: Principles For E-Resource Statistics Workflows, Amy Fry

University Libraries Faculty Publications

The migration from print to electronic collections over the last two decades has created a new environment for gathering and assessing collection use. Circulation and reshelving statistics tabulated in-house for journal and index volumes have been replaced by sophisticated, automatic monthly recordings of logins, searches, and full-text downloads provided by database and e-journal vendors. Because libraries often subscribe to thousands of titles from hundreds of sources, they have become awash in a flood of usage data that has proven difficult to collect, manage and assess, despite its value.

An early assessment and explication of the problems with usage data led …

Discovery Systems: The Promise And The Reality. A Report Of The Rusa Mars Local Systems & Services Program, American Library Association Annual Conference, Anaheim, June 2012, Amy Fry

University Libraries Faculty Publications

At the 2012 ALA Annual Conference, an audience of over 300 gathered for the RUSA MARS Local Systems & Services Program “Discovery Systems: The Promise and the Reality.” Five speakers shared ideas and experiences that were informed by their roles, institutions, and the specific discovery services their institutions are using. Their comments highlighted the goals these very different libraries have in common, as well as the diversity of the decisions they have made and the things they have emphasized in order to achieve them.

Catalogers Unite! Creating Documentation Through Collaboration, Patricia K. Falk, Elizabeth Hertenstein, Stefanie Hunker

University Libraries Faculty Publications

Recent changes have forced Bowling Green State University (BGSU) to reevaluate our documentation, workflows, and communication. There have been staff retirements, changes in staff responsibilities, and a new faculty cataloger. Additionally, BGSU is implementing a discovery layer, purchasing shelf-ready books, and adding more electronic resources. It has become apparent that documentation needs to be updated and, in many cases, created from scratch. Collaboration is critical as catalogers are currently few in number and are seeing the need to work with other departments in ways unheard of previously. The creation of a new cataloging manual is vital to the success of …

Usability Testing For E-Resource Discovery: How Students Find & Choose E-Resources Using Library Websites, Amy Fry, Linda Rich

University Libraries Faculty Publications

In early 2010, library staff at Bowling Green State University (BGSU) in Ohio designed and conducted a usability study of key parts of the library website, focusing on the web pages generated by the library’s electronic resources management system (ERM) that list and describe the library’s databases. The goal was to discover how users find and choose e-resources and identify ways the library could improve access to e-resources through its web site. This article outlines the usability study conducted at BGSU, presents its conclusions about how students at BGSU find and choose databases, contextualizes these findings with other current research …

Variation On A Traditional Theme: The Question Of Racial And Ethnic Diversity In Mla, Mark A. Puente, Susannah Cleveland

University Libraries Faculty Publications

Following the findings from the MLA Survey of Personnel Characteristics, 2009 that pointed to discrepancies between the racial and ethnic diversity of MLA members and the general population, an analysis of the diversity of MLA’s patron base and an assessment of other organizations' efforts at diversity are analyzed. Recommendations for efforts by MLA to address these discrepancies as well as justification for making such efforts follow.

Survey Of Music-Library Personnel Characteristics, 2009, Susannah Cleveland, Mark A. Puente

University Libraries Faculty Publications

Results from the 2009 Music Library Association (MLA) Survey of Personnel Characteristics are presented and analyzed. Areas covered include education and training, status and salaries, professional activities, and demographics of MLA members. In each area, comparisons are made to results from the study of the same name conducted in 1997.

Ready Reference Collections: A History, Carol A. Singer

University Libraries Faculty Publications

Ready reference collections were originally formed, and still exist, because they perform a valuable function in providing convenient access to information that is frequently used at the reference desk. As library collections have been transformed from print to electronic, some of the materials in these collections have inevitably also been replaced by electronic resources. This article explores the historical roots of ready reference collections and their recent evolution.

Moody Blues: The Social Web, Tagging, And Nontextual Discovery Tools For Music, Susannah Cleveland, Gwen Evans

University Libraries Faculty Publications

A common thread in discussions about the Next Generation Catalog is that it should incorporate features beyond the mere textual, one-way presentation of data. At the same time, traditional textual description of music materials often prohibits effective use of the catalog by specialists and nonspecialists alike. Librarians at Bowling Green State University have developed the HueTunes project to explore already established connections between music, color, and emotion, and incorporate those connections into a nontextual discovery tool that could enhance interdisciplinary as well as specialist use of the catalog.

Weeding Gone Wild: Planning And Implementing A Review Of The Reference Collection, Carol A. Singer

University Libraries Faculty Publications

A major review of the reference collection in Bowling Green State University's Jerome Library was made necessary by the decision to incorporate the materials from the reference collection in the science library. The process of planning and implementing this collection review is described, emphasizing how this process has been affected by changes in technology and the demands made by library users. Suggestions that may help ensure a successful review are included.

Information Literacy For Teaching And Learning: A Course For Teacher Practitioners., Sara Bushong, Colleen T. Boff

University Libraries Faculty Publications

Teachers are faced not only with standards-based instructional design daily, but with the shortage of certified school library media specialists within their districts. Information Literacy for Teaching and Learning, a graduate level course, was created, in part, to empower teachers with the knowledge, skills and abilities to embed information literacy within classroom learning experiences. In addition, the skills mastered and activities explored in this course logically transfer to research projects assigned in future graduate courses. Reprinted by permission of the publisher.

Rediscovering Toscanini: The Man Behind The Legend, Mark Mcknight, Susannah Cleveland

University Libraries Faculty Publications

Focuses on the Don Gillis Collection, which the University of North Texas Music Library acquired after Gillis's death in 1978. Gillis, a longtime associate of Arturo Toscanini, served as the conductor's assistant and the producer for the NBC Symphony broadcast concerts from 1944 until they ended ten years later. The collection includes hundreds of tape recordings, among them complete tapes of the NBC Radio programsToscanini: The Man Behind the Legend and Toscanini: The Centennial Series, and the interviews conducted for these two programs.

Reaching Out To The Underserved: More Than Thirty Years Of Outreach Job Ads, Colleen T. Boff, Carol Singer, Beverly Stearns

University Libraries Faculty Publications

Content of outreach position announcements posted in College and Research Libraries News from 1970 through 2004 were examined. Ads fell within three broad groups: distance education, multicultural services, and specialized. Overall, outreach positions have been on the rise with the exception of multicultural services librarian positions which have not increased at a stable rate.

Building Uncommon Community With A Common Book., Colleen T. Boff, Schroeder Robert, Joy Gambill

University Libraries Faculty Publications

Library involvement with Campus Reading Experiences (CRE) at two community colleges and two four-year institutions are described. The case studies were chosen because each reflects a strong library presence in institutional level program planning and instructional development for deeper student learning related to the CRE. In particular, the case studies highlight the connections these programs create between librarians, student affairs, and academic affairs. Practical suggestions for how librarians can initiate this type of experience on their campus as well as advice for how librarians can take a more active role in getting involved with already existing reading programs are provided.

Engaging Honors Students With Active Learning, Colleen T. Boff, Carol A. Singer, Robin Sinn

University Libraries Faculty Publications

At Bowling GreenState University in Ohio, three librarians collaborated with the director of the Honors program to develop an active learning experience for a critical thinking course taken by first year students. A 50 minute library session was developed that could be used for all sections of the course.