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Successful Staff Retention Strategies For Small Businesses In The Childcare Sector, Cheneta Marie Yates Jan 2022

Successful Staff Retention Strategies For Small Businesses In The Childcare Sector, Cheneta Marie Yates

Walden Dissertations and Doctoral Studies

Employee turnover is a significant issue for many organizations since it frequently results in more extraordinary training expenses, poor performance, and low morale, negatively affecting the bottom line. Small business owners in the childcare industry are especially concerned about employee turnover because it results in the loss of skilled workers and harms children's well-being and educational experiences. Grounded in Vroom’s expectancy theory, the purpose of this qualitative multiple-case study was to explore strategies childcare business owners use to reduce employee turnover. Participants were five business owners in the childcare sector that implemented retention techniques. Interviews with a semi-structured format and …


Strategies For Improving Companies’ Productivity And Profitability, Mioshi Marshall Jan 2022

Strategies For Improving Companies’ Productivity And Profitability, Mioshi Marshall

Walden Dissertations and Doctoral Studies

Failure of leaders to be proactive and create a plan that motivates employees to be productive often leads to disengaged employees and a decrease in productivity that negatively impacts profitability. Grounded in Vroom’s expectancy theory, the purpose of this qualitative multiple case study was to explore strategies HR managers use to increase employee commitment and retention to increase the company’s productivity and profitability. The participants were four HR managers at four organizations in Texas who manage 50 or more employees and have implemented strategies to retain committed employees to improve productivity. Data were collected from semistructured interviews and company document …


Strategies Retail Managers Use To Retain High-Performing Salespeople, Eric M. Packer Jan 2022

Strategies Retail Managers Use To Retain High-Performing Salespeople, Eric M. Packer

Walden Dissertations and Doctoral Studies

Some retail managers lack strategies to improve the retention of high-performing salespeople. Losing high-performing salespeople leads to capital losses that threaten organizational and community sustainability. Grounded in leader-member exchange leadership theory, the purpose of this qualitative single case study was to explore strategies used by four retail managers to retain high-performing salespeople in Atlanta, Georgia. Data were collected using semistructured interviews and a review of company documents. Data were analyzed using thematic analysis, and three themes emerged: interpersonal relationships, recognition, and operational programs. A key recommendation for retail industry leaders is to develop a culture of trust by demonstrating transparency …


Strategies To Overcome The Truck Driver Shortage In The United States, Erica Duckering Jan 2022

Strategies To Overcome The Truck Driver Shortage In The United States, Erica Duckering

Walden Dissertations and Doctoral Studies

High truck driver turnover rates negatively impact company profits, business operations, and customer satisfaction. Oil and gas industry supply chain and logistics leaders who lack strategies to recruit and retain truck drivers experience declines in revenue, operational effectiveness, and customer retention. Grounded in total quality management theory, the purpose of this qualitative multiple case study was to identify and explore strategies used in the oil and gas industry to retain and recruit qualified truck drivers effectively. The participants comprised six oil and gas industry leaders in the greater Houston, Texas area who successfully managed truck driver recruitment and retention strategies …


Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens Jan 2022

Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens

Walden Dissertations and Doctoral Studies

Voluntary employee turnover is a complex business problem that hurts organizations’ productivity and profits. High employee turnover rates require retail business leaders to implement strategies to help prevent employees from leaving their jobs. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies retail store managers use to reduce voluntary employee turnover. The participants included six retail managers from two mid-to-large retail food organizations in Chicago who successfully reduced voluntary employee turnover. Semistructured interviews and public company information were used for data collection. Data were analyzed using Yin’s five-step method. Four themes were …


Improving Nurse Retention: Experiences Of 1st-Year Nurses With A Residency Program, James Uchenna Akwarandu Jan 2022

Improving Nurse Retention: Experiences Of 1st-Year Nurses With A Residency Program, James Uchenna Akwarandu

Walden Dissertations and Doctoral Studies

Nurse residency programs have been identified as a strategy for supporting new nurses as they transition to clinical and professional practice but the impact has not been adequately explored. Exploring the transition experiences of new nurses in residency programs supports healthcare administrators’ understanding and may provide enhancements. Guided by Bridges’s transition theory, this research gave nurses who had recently graduated from a residency program, the opportunity to express their unique transition experience. Using snowball sampling and semi structured telephone interviews, participants responded to the guiding question of how new nurses describe their transition experiences in a nurse residency program. Interviews …


Strategies To Retain Bank Tellers In The Banking Industry, Travis Deandre Houser Jan 2022

Strategies To Retain Bank Tellers In The Banking Industry, Travis Deandre Houser

Walden Dissertations and Doctoral Studies

Bank and credit union managers face challenges in preserving bank productivity and competition. Understanding the factors contributing to teller retention is vital for bank and credit union managers to create and implement employee retention strategies. Effective retention strategies may help retain the best tellers to remain competitive in the banking industry. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple case study was to identify successful strategies bank managers use to improve bank teller retention. The participants were six managers from two banks and one credit union in Montgomery, Alabama, who successfully implemented teller retention strategies. Data were …


Employee Retention Strategies In The Quick Service Restaurant Industry, Jason Gorham Jan 2021

Employee Retention Strategies In The Quick Service Restaurant Industry, Jason Gorham

Walden Dissertations and Doctoral Studies

Organizations whose managers cannot retain their employees often experience additional hiring and training costs, a loss of continuity and productivity, and risk damaging employee morale. Some managers in the quick-service restaurant industry (QSRI) lack strategies to retain employees, thereby adding to an organization’s expense. Grounded in the transformational leadership theory, the purpose of this single case study was to explore employee retention strategies in the QSRI. The eight participants were managers of two restaurants in the QSRI located in the Midwest who have successfully implemented employee retention strategies. Data were collected through semistructured interviews and a review of company documents …


Retention And Employability Of Native American And Alaskan Native Undergraduates In Public Universities, Dottie Hines Chicquelo Jan 2021

Retention And Employability Of Native American And Alaskan Native Undergraduates In Public Universities, Dottie Hines Chicquelo

Walden Dissertations and Doctoral Studies

Scholars have called for generalized academic and social change for the United States Native American and Alaskan Native students (the U.S. NA/AN) and the need for reform continues. The purpose of this qualitative phenomenological study was to explore strategies used at the U.S. public universities to support U.S. NA/AN students and identify strategies to improved students’ employment pathways after graduation. The management problem was the lack of retention strategies used to support the U.S. NA/AN student engagement within communities after graduation. The general management problem looked at how the lack of retention strategies affected the U.S. NA/AN student employability after …


Urban School District Principals’ Perceptions Of Job Satisfaction, Darcy Lynn Woodcock Jan 2021

Urban School District Principals’ Perceptions Of Job Satisfaction, Darcy Lynn Woodcock

Walden Dissertations and Doctoral Studies

Principals in urban school districts directly and indirectly affect school communitiesthrough student achievement, teacher retention, and school climate. When a high-quality school principal leaves a school, it can negatively affect these areas due to the interruption of progress toward school improvement goals to increase student achievement. Seeking to address this issue, the purpose of this qualitative case study was to investigate the perceptions of job satisfaction among urban school district principals. The conceptual framework was Herzberg’s motivation-hygiene theory. The key research question concerned investigating the perceptions of job satisfaction among urban school district principals. Qualitative data were collected via virtual, …


Elementary School Principals’ Perspectives On Teacher Retention And Effective Leadership, Tiffany Antrez Jones Jan 2021

Elementary School Principals’ Perspectives On Teacher Retention And Effective Leadership, Tiffany Antrez Jones

Walden Dissertations and Doctoral Studies

Low teacher retention negatively influences overall school culture, community, and student achievement. More specifics about what principals are doing to enhance teacher retention are needed. The purpose of this qualitative case study was to understand how elementary school principals address challenges when trying to retain teachers and the leadership practices principals believe encourage teachers to remain in the profession. The conceptual framework included Burns’ transformational leadership theory and Fullan and Quinn’s coherence model. Ten experienced elementary principals with higher retention rates within a suburban school district in the southern United States participated in semistructured interviews in which they were asked …


Strategies For Mitigating Voluntary Employee Turnover In Small Businesses, Eric Regneco Gant Jan 2021

Strategies For Mitigating Voluntary Employee Turnover In Small Businesses, Eric Regneco Gant

Walden Dissertations and Doctoral Studies

AbstractVoluntary employee turnover costs businesses significant resources in training and recruitment. An employee’s voluntary turnover could cost small business owners $3,000 to $10,000 in training and recruitment costs and reduce company performance, profitability, and competitive advantage. Grounded in Vroom’s expectancy theory of motivation, the purpose of this multiple case study was to explore strategies that owners of small businesses in the eastern United States use to mitigate voluntary employee turnover. Data were collected from semistructured telephone interviews with five small business owners with at least three years of experience mitigating voluntary employee turnover. Data were analyzed using Yin’s five-step approach. …


Retention Strategies To Ensure Financial Sustainability In Community Colleges, Claudia Yvette Provost Jan 2021

Retention Strategies To Ensure Financial Sustainability In Community Colleges, Claudia Yvette Provost

Walden Dissertations and Doctoral Studies

AbstractA rapid decline in student retention among community colleges reduces revenue and jeopardizes financial sustainability, meaning leaders of community colleges who lack strategies to retain students have lower revenue and financial sustainability. Grounded in the advocacy and participatory worldview conceptual framework, the purpose of this qualitative, single case study was to explore strategies leaders of community colleges used to increase student retention and revenues for achieving financial sustainability. A purposeful sampling of five leaders from a community college in Louisiana who successfully used strategies to increase student retention participated in this study. Data were collected from semistructured interviews and institutional …


College Students' Decision Making And Experiences In Changing Their Stem Major And Their Career Choice, Rachel Ann De Los Reyes Jan 2021

College Students' Decision Making And Experiences In Changing Their Stem Major And Their Career Choice, Rachel Ann De Los Reyes

Walden Dissertations and Doctoral Studies

Science, technology, engineering, and mathematics (STEM) education continues to be a priority to the United States. A large body of research exists around the topic of STEM education and retention in STEM majors in higher education, yet there continues to be a low retention rate in STEM fields and a shortage of STEM workers in the United States. The U.S. Bureau of Labor Statistics projected that even with the current focus on the nation’s STEM retention, the demand for STEM professionals will outpace the number of qualified people. There is a limited body of knowledge regarding the college students’ experiences …


Millennials' Future Employment Expectations And Challenges, Annette Hopkins Mccoy Jan 2021

Millennials' Future Employment Expectations And Challenges, Annette Hopkins Mccoy

Walden Dissertations and Doctoral Studies

Millennials, the most prominent among the existing generational groups, have views, ethics, and values that differ considerably from previous generational groups in the workforce. The purpose of this qualitative study was to understand why millennials do not remain in traditional jobs over the long term. Generational theory and leadership theory provided the theoretical foundation in this study. The research question referred to millennials' lived work experiences regarding their expectations, management practices, and longevity. The research design was a qualitative transcendental phenomenology. This qualitative methodology gave further attention to understanding the background or perspective of millennials working in the public sector …


Employer Strategies For Military Spouse Retention, Shanna Smith Jan 2021

Employer Strategies For Military Spouse Retention, Shanna Smith

Walden Dissertations and Doctoral Studies

Employee turnover is extremely costly to organizations, which concerns business leaders in the United States because organizations invest time and money in resources such as recruiting, hiring, onboarding, and training. Grounded in systems theory, the purpose of this multiple case study was to explore strategies employers use to retain military spouse talent. The sample consisted of nine business leaders from large companies in San Antonio, Texas, known for successful talent retention initiatives for military spouses. Data were collected from semistructured interviews with business leaders and publicly available organizational documents. Data analysis was guided by thematic analysis, member checking, and methodological …


Nonacademic Factors Affecting Retention And Academic Success At Historically Black Colleges And Universities, Charlene Denise Mallory Jan 2021

Nonacademic Factors Affecting Retention And Academic Success At Historically Black Colleges And Universities, Charlene Denise Mallory

Walden Dissertations and Doctoral Studies

AbstractRetention rates for African American students attending historically Black colleges and universities (HBCUs) have been low compared to rates of predominantly White institutions. The problem investigated was the retention rates of African American students enrolled at degree-granting Title IV HBCUs. The absence of research focused on African American students and retention at HBCUs leaves more to be learned about how institutions can improve retention rates for this population. The purpose of this correlational study was to examine the association between nonacademic factors (enrollment status, residency status, SES, and family income) and retention rate (full-time and part-time) for African American full-time, …


Strategies For Retaining Employees In The Trucking Industry, Dionne Bell- Pursley Jan 2021

Strategies For Retaining Employees In The Trucking Industry, Dionne Bell- Pursley

Walden Dissertations and Doctoral Studies

Employee turnover is a recurring problem in organizations, affecting performance and productivity while depleting organizational resources. High driver turnover rates raise a company’s operating costs and reduce driver productivity, service quality, and highway safety in the trucking industry. When trucking industry leaders understand such factors, they can develop and implement strategies to increase truck driver retention. Grounded in Herzberg’s two-factor theory and supported by Maslow’s hierarchy of needs theory, the purpose of this single case study was to explore strategies trucking company leaders use to increase truck driver retention. The participants included eight executives from trucking companies in the southeast …


Strategies For Motivating And Retaining Millennial Workers, Ana Cristina Barbosa Jan 2021

Strategies For Motivating And Retaining Millennial Workers, Ana Cristina Barbosa

Walden Dissertations and Doctoral Studies

As of 2020, millennials became the largest generation in the workforce, impacting the U.S. economy by $30 billion in turnover annually. It has become increasingly challenging to attract and retain millennial generation employees. Business leaders face financial and operational decreases due to millennial employee turnover. Using transformational leadership and generational theories as the conceptual lens, the purpose of this qualitative multiple case study was to explore strategies organizational leaders use to motivate and retain talented millennial employees. The participants included six business leaders in the southeastern United States who implemented successful retention and motivational strategies. Data were collected from semistructured …


Effect Of Culture-Based Education On Retention Of First-Time Degree-Seeking, 1st-Year Indigenous College Students, Lucas Moe Jan 2021

Effect Of Culture-Based Education On Retention Of First-Time Degree-Seeking, 1st-Year Indigenous College Students, Lucas Moe

Walden Dissertations and Doctoral Studies

The Western pedagogy dominating higher education institutions creates a barrier that is difficult for many Indigenous students (IS) to overcome. To address the concern of low IS retention rates, a local community college (CC) infused culture-based education (CBE) into the existing curriculum. Grounded in Cross’s cultural competence framework, the purpose of this causal-comparative study was to examine the difference in retention rates between first-time degree-seeking 1st- year IS (FTFYIS) who attended the CC from 2008-2010 (n = 1,000), before CBE was implemented, and those who attended the CC from 2011-2013 (n = 1,286), after CBE was implemented. Raw data were …


Influence Of Personality Traits On Trooper Retention In The Southeast United States, Amethyste Marie Sanchez Jan 2021

Influence Of Personality Traits On Trooper Retention In The Southeast United States, Amethyste Marie Sanchez

Walden Dissertations and Doctoral Studies

Evidence suggests an issue with trooper retention at state law enforcement agencies in the Southeast United States. A current literature gap exists in understanding how personality affects long-term employment at law enforcement agencies in the Southeast United States. The purpose of this quantitative study was to determine whether there are personality traits that influence the retention of a trooper in the Southeast United States for 5 or more years. The personality traits tested were taken from the 16 Personality Factor 6th Edition Security Selection Report and included emotional adjustment, integrity/control, intellectual efficiency, and interpersonal relations. The theoretical basis for this …


Strategies To Recruit And Retain Technologically Competent Volunteers In Nonprofit Organizations, Angela D. Tartaro-Flowerday Jan 2021

Strategies To Recruit And Retain Technologically Competent Volunteers In Nonprofit Organizations, Angela D. Tartaro-Flowerday

Walden Dissertations and Doctoral Studies

Nonprofit organizations rely on volunteers as a part of their labor force. However, volunteer recruitment and retention are an ongoing challenge and concern and are potentially costly to a nonprofit organization. Grounded in the ability-motivation-framework and Herzberg’s two-factor theory, the purpose of this qualitative multiple case study was to explore the strategies that nonprofit leaders used to recruit and retain technologically competent volunteers. Three nonprofit leaders from different nonprofit organizations in Toronto, Ontario, Canada, participated in the study. Data were collected using virtual semistructured interviews and publicly accessible information. Data were analyzed using thematic analysis, and four themes emerged: (a) …


Strategies Healthcare Leaders Use To Reduce Employee Burnout, Ashley Ann Smith Jan 2021

Strategies Healthcare Leaders Use To Reduce Employee Burnout, Ashley Ann Smith

Walden Dissertations and Doctoral Studies

Healthcare workers are at an increased risk of being affected by burnout, which leads to decreased productivity, decreased job engagement, and increased organizational turnover. Employee burnout is a problem for healthcare leaders as burnout leads to decreased productivity and increased organizational turnover. The purpose of this qualitative multiple case study, guided by the job-demand resource theory, was to explore strategies healthcare leaders use to reduce employee burnout. Interviews were conducted with four healthcare leaders in the United States with at least 3 years of management experience who implemented strategies to reduce employee burnout at their organizations; a review of organizational …


Improving Staff Retention In Adolescent Psychiatric Residential Treatment Facilities, Tasha C. Moses Jan 2021

Improving Staff Retention In Adolescent Psychiatric Residential Treatment Facilities, Tasha C. Moses

Walden Dissertations and Doctoral Studies

AbstractHigh direct care staff (DCS) turnover in psychiatric residential treatment facilities presents significant organizational challenges. Insufficient DCS levels and high turnover rates can undermine an organization’s ability to provide quality care to residents who have acute psychiatric symptoms, maintain a safe environment, and achieve strategic goals. This case study was grounded in the Baldrige Excellence Framework and focused on the DCS retention challenges experienced by a psychiatric residential treatment facility in the southeastern United States. Sources of data included semi structured interviews with seven organizational leaders, a review of organizational archival records, and an academic literature review. Thematic content analysis …


Succession Planning As A Strategy To Reduce Attrition In Advertising Agencies In Nigeria, Adenrele Babatunde Akinde Jan 2021

Succession Planning As A Strategy To Reduce Attrition In Advertising Agencies In Nigeria, Adenrele Babatunde Akinde

Walden Dissertations and Doctoral Studies

AbstractAn advertising agency is a professional service organization where workers create advertisements for the media on behalf of clients. The general problem was that leaders in advertising agencies in Nigeria were challenged with a high attrition rate, which was 43% in 2017, up from 40% in 2015. Attrition leads to the premature promotion of ill-prepared managers. The specific problem was that leaders of advertising agencies in Nigeria seem to lack strategies for succession planning. The purpose of this qualitative phenomenological study was to explore the lived experiences of leaders in advertising agencies in Nigeria regarding succession planning in terms of …


Adjunct Faculty Employment And Student Success In Texas Institutions Of Higher Education, Robin L. Palmer Jan 2020

Adjunct Faculty Employment And Student Success In Texas Institutions Of Higher Education, Robin L. Palmer

Walden Dissertations and Doctoral Studies

AbstractJust over half of faculty members teaching in institutions of higher education (IHEs) in the United States work part time. Previous research on the relationship between part-time faculty employment and student success has produced conflicting findings and may have resulted in ineffective use of part-time faculty. The purpose of this retrospective, prediction study was to determine if the percent of part-time faculty, several institutional variables, and student demographics were significant predictors of retention and graduation rates at IHEs in Texas. Berger and Milem’s theory of organizational behavior and student outcomes grounded this study using secondary analysis of publicly available archival …


Lived Experiences Of African American Nursing Students In An Associate Degree Nursing Program, Monique Renee Merritt Jan 2020

Lived Experiences Of African American Nursing Students In An Associate Degree Nursing Program, Monique Renee Merritt

Walden Dissertations and Doctoral Studies

Despite recognition of the barriers that African American nursing students encounter while pursuing nursing education, leaders of U.S. nursing programs continue to struggle to retain these students and promote their degree completion. Poor retention and lack of completion contributes to the unequal representation of African American nurses in the U.S. healthcare workforce compared to the overall population. The purpose of this qualitative study was to examine the experiences that helped to promote African American nursing students’ success or served as barriers to successful completion of an Associate Degree Nursing program. Tinto’s integration model was used as the theoretical framework. Semistructured …


Improving Small Business Hiring Practices In The Millennial Era, Marc Lawrence Bellucci Jan 2020

Improving Small Business Hiring Practices In The Millennial Era, Marc Lawrence Bellucci

Walden Dissertations and Doctoral Studies

By 2025, Millennials will likely make up 75% of the workforce, making them the fastest growing group and the quickest to change jobs; subsequently, human resource managers struggle to retain these young, skilled workers. This study is important to human resource managers because without strengthening the Millennial workforce, human resource managers could experience high Millennial turnover leading to decreased performance. Grounded in organizational performance theory, the purpose of this qualitative multiple case study was to explore strategies human resource managers use to acquire and retain Millennials to maximize organizational performance. Participants consisted of 5 human resource managers from 5 small …


The Impact Of Small Business Leadership On Employee Turnover, Zanlandria M. Crosby-Hardin Jan 2020

The Impact Of Small Business Leadership On Employee Turnover, Zanlandria M. Crosby-Hardin

Walden Dissertations and Doctoral Studies

Employee turnover creates a skill loss and negatively affects productivity, reducing organizational effectiveness as well as increasing costs for recruitment and training of new employees. This important to business owners who want to sustain employees, prevent loss of profit, and productivity. Herzberg’s two-factor theory was the conceptual lens for this qualitative multiple case study which explored hair salon owners’ strategies to reduce employee turnover. The participants were 5 hair salon owners in the state of South Carolina. Data were collected through semistructured interviews and an analysis of company documents. Data were analyzed using Yin’s 5 phase process to identify patterns …


Strategies Road Freight Transport Leaders Use To Increase Driver Retention, Johnny Mumphrey Jr. Jan 2020

Strategies Road Freight Transport Leaders Use To Increase Driver Retention, Johnny Mumphrey Jr.

Walden Dissertations and Doctoral Studies

The turnover of skilled over-the-road (OTR) truck drivers in the road freight transportation (RFT) industry results in significant yearly financial losses to organizations across the United States. Leaders in the industry continue to struggle to develop successful strategies for retaining these drivers. Grounded in the motivation hygiene theory, the purpose of this multiple case study was to explore strategies 5 transformational leaders from two RFT firms in North Texas used to improve OTR driver retention. Data collection included semi structured face-to-face interviews, a review of company webpages, and an assessment of company documents (e.g., employee handbooks, training manuals, and vision …