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Enhancing Communication Through Crucial Conversations® Training: Outcomes And Best-Practices, Dawn E. Bratsch-Prince, Rodney S. Bagley Mar 2016

Enhancing Communication Through Crucial Conversations® Training: Outcomes And Best-Practices, Dawn E. Bratsch-Prince, Rodney S. Bagley

Academic Chairpersons Conference Proceedings

Department chairs and other academic leaders were invited to participate in Crucial Conversations training as part of professional development programming sponsored by the provost’s office. This session will 1) describe the logistics of the program including the Crucial Conversations platform; 2) present cohort data, 3) share assessment data for the program; and 4) identify best practices for on-going communication training.


Mapping Technologies’ Impact On A Professional Program Chair’S Workload, Randy Howe Mar 2016

Mapping Technologies’ Impact On A Professional Program Chair’S Workload, Randy Howe

Academic Chairpersons Conference Proceedings

Department chair practices appear more open and accountable to its publics than ever, a shift driven by want it now information demands from improved data gathering systems. In this discussion, a concept model will be presented to determine whether advanced structures and procedures live up to the hype of reducing chair workloads.