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Transit Agency Characteristics: An Industry Profile, Charles R. White, Sheldon Edner, Kathi Arlene Ketcheson

Center for Urban Studies Publications and Reports

This study reports on a survey sent to 493 transit agencies in 1983. The survey instrument requested information concerning agency institutional type, operating characteristics, service area population, employment, management pool, finances and recruitment problems for the period 1979-1983. Surveys were returned by 207 agencies, 171 of which were accompanied by organization charts. The purpose of the survey was to solicit institutional information concerning agency structure to serve as background information for a subsequent study of respondent agency managers.

The study results describe a managerial context that si extremely diverse across agency characteristics, change in attributes and organizational patterns. Only the …