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Homelessness

Journal of Human Services: Training, Research, and Practice

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Feeling Connected: Examining The Importance Of Human Connection On The Personal Outlook Of Social Service Providers Working With The Homeless During The Covid-19 Pandemic, Darci M. Graves, Ines W. Jindra, Nicholas Evans Jan 2023

Feeling Connected: Examining The Importance Of Human Connection On The Personal Outlook Of Social Service Providers Working With The Homeless During The Covid-19 Pandemic, Darci M. Graves, Ines W. Jindra, Nicholas Evans

Journal of Human Services: Training, Research, and Practice

Abstract

This research study explores the lived experiences of social workers and social service providers (collectively referred to as ‘providers’) working with the homeless and homeless-adjacent populations in the early phases of the COVID-19 pandemic. We examine how the pandemic changed the work providers do, and how providers coped with and adapted to these changes. This research utilizes traditional qualitative interviews with a total of twenty providers located in the North-Western United States (NW-US). Key findings from this research indicate providers' outcomes were influenced by the extent of their social connections to community, clients, and coworkers throughout the pandemic. This …