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Strategies To Mitigate The Effects Of Negative Political Rhetoric On Service Providers: A Study In Two Refugee-Serving Organizations, Maria V. Wathen, Charity N. Weishar, Patrick L.F. Decker
Strategies To Mitigate The Effects Of Negative Political Rhetoric On Service Providers: A Study In Two Refugee-Serving Organizations, Maria V. Wathen, Charity N. Weishar, Patrick L.F. Decker
Social Work: School of Social Work Faculty Publications and Other Works
This paper explores the strategies that staff at two refugee-serving organizations found helpful in mitigating their increased distress from negative political rhetoric aimed at their clients. Results point to the importance of organizational acknowledgement of the distress. Additionally, staff perceived that intentionally focused organizational interventions can mitigate the emotional impacts of negative rhetoric. Finally, strategies employees used to lessen their distress and regain a sense of efficacy included recommitment to the mission, advocacy for refugees among family and friends, strong reliance on religious faith in coping, and an avoidance of the rhetoric by decreasing engagement with news and social media.
The Impact Of U.S. Refugee Policy Change & Political Rhetoric On Nonprofit Service Providers’ Emotional Well-Being, Maria V. Wathen, Patrick L.F. Decker, Charity N. Weishar
The Impact Of U.S. Refugee Policy Change & Political Rhetoric On Nonprofit Service Providers’ Emotional Well-Being, Maria V. Wathen, Patrick L.F. Decker, Charity N. Weishar
Social Work: School of Social Work Faculty Publications and Other Works
This study examines how U.S. refugee policy changes from 2014 to 2018 affected the emotional well-being of nonprofit service providers. Elements identified by participants as emotionally significant were funding cuts, the “bans”, the unpredictable nature of policy change, and most impactful, negative political rhetoric. Emotional wellbeing was negatively affected and included an increase in stress, anger, sadness, despair, depression, helplessness, frustration, and caution. Negative impacts were also felt with regard to professional identities and to relationships with family, friends, and strangers. Importantly, impact on emotional wellbeing differed by level of organization at which the participant worked and by organizational characteristics.