Social Work Commons^™

Training Transfer, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is training transfer? Training transfer is formally defined as “the degree to which trainees effectively apply the knowledge, skills, and attitudes gained in a training context to the job” (Baldwin & Ford, 1988, p. 63). Training transfer has been conceptualized based on three main factors, which are detailed further below. ► Maintenance versus generalization: Maintenance consists of the degree to which knowledge, skills, and abilities (KSAs) from the learning environment are able to persist over time, whereas generalization consists of being able to take KSAs acquired from a learning environment and apply them to situations or settings that are …

How Can Supervisors Support New Employees?, Quality Improvement Center For Workforce Development

QIC-Tips

When the Quality Improvement Center for Workforce Development (QIC-WD) recently asked public child welfare agency staff and leaders about their concerns related to improving the workforce, one of the questions was, “How do we support new employees?” This QIC-Tip aims to answer this question with research-informed recommendations and practical advice from the field.

The process by which newcomers make the transition from being organizational outsiders to being insiders is known as onboarding, or organizational socialization (Bauer et al., 2007). The overall goal of onboarding is to facilitate newcomer adjustment, meaning that new employees understand the key tasks of …

Psychological Self-Sufficiency And Financial Literacy Among Low-Income Participants: An Empowerment-Based Approach To Financial Capability, Philip Young P. Hong, Maria V. Wathen, Alanna Shin, Intae Yoon, Jang Ho Park

Social Work: School of Social Work Faculty Publications and Other Works

Building on theory and research in financial capability, this study enhances a financial capability model by integrating psychological self-sufficiency (PSS) theory as part of the financial literacy component. Using PSS, a concept from workforce development literature, this study investigates the extent to which an empowerment-based PSS process in targeting financial goals is associated with financial literacy. Path analyses were conducted using a sample of 187 low-income individuals from a large social service agency in Chicago. Findings suggest that perceived financial barriers and financial hope—the two targets of PSS interventions—are associated with financial attitude and behavior, controlling for other demographic variables. …

Veterans Treatment Court: Outreach Specialist, Francisco Narewski

Capstone Projects and Master's Theses

The Monterey Military and Veterans Affairs Office (MVAO) is a lifeline to Monterey County veterans who suffer from PTSD, substance abuse, and have fallen into the justice system due to service connected disabilities. The MVAO has a justice outreach program that includes peer mentorship. The project's purpose is to ensure that veterans comply with the rules and regulations of the Monterey County Veterans Court and graduate from the program. The current program manager is tasked with the huge responsibility of veteran advocate, court liaison, peer program manager, and Veterans Affairs subject matter expert. The next steps the agency can take …

Effect Of Covid-19 Pandemic On Volunteerism And Fundraising Management Strategies In Nonprofits And Rebuilding Tactics Of Ronald Mcdonald House Charities Of Chicagoland And Northwest Indiana (Rmhc-Cni), Humza Wolf

Student Capstone Projects

The financial sustainability of nonprofits depends highly on volunteerism and funding strategies which got impacted during Coronavirus 2019 (COVID-19) Pandemic. This capstone study explores to what extent nonprofits got affected and evaluates the efforts of Ronald McDonald House Charities of Chicagoland & Northwest Indiana (RMHC-CNI) to improve the provision of support for underprivileged families of critically ill children. The continual efforts to overcome financial hurdles escalated in pandemic. Mixed method research design was used to collect, analyze, and triangulate both quantitative and qualitative research methods in this single study to understand the research problem. Interpretive approach encompassed the complexities of …

Counterproductive Work Behavior, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is counterproductive work behavior? Counterproductive work behavior (CWB), also sometimes referred to as workplace deviance, is defined as “voluntary behavior that violates significant organizational norms and in so doing threatens the well-being of an organization, its members, or both” (Robinson & Bennett, 1995, p. 556). CWB is one of the three main domains of workplace performance, along with task performance and organizational citizenship behavior (OCB; Dalal, 2005). CWB and OCB are thought to be conceptually opposite constructs; CWB is behavior that harms an organization, whereas OCB is behavior that helps an organization. Indeed, CWB and OCB are modestly and …

Organizational Citizenship Behavior, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is organizational citizenship behavior? Organizational citizenship behavior (OCB) is defined as “individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and in the aggregate promotes the efficient and effective functioning of the organization” (Organ, 1988, p. 4). This definition has been further refined to specify that OCB supports task performance in organizations by enhancing the work environment where task performance takes place (Organ, 1997). OCB is one of the three main domains comprising workplace performance, along with task performance and counterproductive work behavior (CWB; Dalal, 2005). OCB is thought to be conceptually opposite …

Foster Youth In The Mountain West, Zachary Billot, Elia Del Carmen Solano-Patricio, Sofia Takhtadjian, Joshua Padilla, Caitlin J. Saladino, William E. Brown Jr.

Demography

This fact sheet examines population trends for foster youth and their experiences with foster care in the Mountain West region. The data are sourced from the report “State-level Data for Understanding Child Welfare in the United States” which cites the National Data Archive on Child Abuse and Neglect (NDACAN) for fiscal year (FY) 2020 and the “State-by State Data” report by the Casey Family Programs from FY 2020. This fact sheet highlights the number of foster youth in the Mountain West (Arizona, Colorado, Nevada, New Mexico, and Utah) and their demographic composition.

Work-Family Enrichment, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is work-family enrichment? Work-family enrichment is used to describe the positive benefits derived from spillover between work and family. Specifically, work-family enrichment is formally defined as “the extent to which experiences in one role improve the quality of life in the other role” (Greenhaus & Powell, 2006, p. 73). This is often contrasted with the concept of work-family conflict, which represents the negative spillover between the work and family domains. Work-family enrichment is often distinguished by the direction of its effect; benefits from work that are applied to the family domain are termed work-to-family enrichment (WFE), and benefits from …

Work-Family Conflict, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is work-family conflict? Work-family conflict is defined as “a form of interrole conflict in which the role pressures from the work and family domains are mutually incompatible in some respect” (Greenhaus & Beutell, 1985, p. 77). Work-family conflict is often contrasted with work-family enrichment, which represents the positive spillover that can occur between the work and family domains. The idea of work-family conflict is grounded in resource drain theory, which suggests that individuals have limited physical, psychological, and social resources to draw on while performing in different roles. When individuals devote large quantities of their resources to one domain …

Pemberdayaan Perempuan Melalui Lembaga Keuangan Mikro, Ali Aljihad, Arif Wibowo

Jurnal Pembangunan Manusia

The existence of disparities between the human development index of women and men and the mandate of the RPJMN regarding gender equality needs to be considered. Empowerment of women through microfinance has long been implemented and is indeed the main target for microfinance institutions that run it. With so many studies on women's empowerment, there needs to be an analysis of how the forms of empowerment are carried out by microfinance institutions. This writing uses a literature review method which discusses five microfinance institutions from existing research, then analyzes how the forms of women's empowerment are carried out by these …

Pendayagunaan Kelembagaan Lokal Dalam Meningkatkan Ketahanan Pangan Masyarakat Pada Masa Pandemi Covid-19, Novita Sari, Isbandi Rukminto Adi

Jurnal Pembangunan Manusia

The Covid-19 pandemic is a disease outbreak that has hit Indonesia since 2020. The impact of this epidemic changed the order and habits of society in general. This pandemic not only destroyed the health and economic structure, but also triggered a world food crisis, including Indonesia. Regions in Indonesia are experiencing various problems and crises, one of which is Kampar Regency. The fulfillment of food needs in Kampar Regency is mostly imported from West Sumatra via the West Sumatra-Riau national road. The dependence of Kampar Regency on West Sumatra can be seen when landslides occur, so there is a spike …

Proses Pembentukan Kampung Tematik Di Kampung Budaya Tehyan, Kelurahan Mekarsari, Kecamatan Neglasari, Kota Tangerang, Rossiana Jasmine, Indra Lestari Fawzi

Jurnal Pembangunan Manusia

Poverty is a problem that continues to exist in urban and rural areas. With the ‘1 RW 1 Kampung Tematik’ movement, Tangerang city government makes the thematic village an effort to improve environmental conditions while at the same time elevating the socio-economic potential of the community and ultimately alleviating poverty. Kampung Budaya Tehyan is one of the thematic villages located in RW 04, Mekarsari Village, Neglasari District, Tangerang City and it focuses on the cultural theme and potential of the minority Benteng Chinese ethnic community. This article discusses the establishment process of Kampung Budaya Tehyan together with its supporting and …

Program Kartu Prakerja Sebagai Program Pemberdayaan Di Bidang Ketenagakerjaan Di Tengah Pandemi, Mochamad Rangga Septiyadi, Ety Rahayu

Jurnal Pembangunan Manusia

As predicted, Indonesia will experience a demographic bonus, starting in 2020 as indicated by the population of productive citizens group (15-64 years) which is larger than other population groups. In response to the situation, fundamental efforts need to be made to ensure that the demographic surplus can be an economic driver. In early 2020, the government launched the Pre-employment Card program. This program was launched in the midst of the Covid-19 pandemic which disrupted many aspects of society, especially the economy and health. This research examines the Pre-employment Card program from the point of view of the empowerment concept. Research …

Pelaksanaan Employee Assistance Programs (Eap) Oleh Iradat Konsultan Sebagai Penyedia Jasa Layanan Eap Dalam Menangani Permasalahan Pekerja, Kadek Firdhayanti, Djoemeliarasanti Djoekardi

Jurnal Pembangunan Manusia

Employee Assistance Programs (EAP) merupakan suatu program yang di berikan oleh organisasi/perusahaan kepada pekerjanya, guna mengatasi permasalahan pekerja yang berdampak pada kinerja pekerja. Penelitian ini mendeskripsikan pelaksanaan Employee Assistance Programs (EAP) yang dilakukan oleh Iradat Konsultan (IK) sebagai salah satu penyedia jasa layanan EAP di Indonesia. Sifat Penelitian ini penelitian daskriptif dengan menggunakan pendekatan kualitatif. Jumlah informan dalam penelitian ini sebanyak lima orang, yang terdiri satu orang manajer EAP, satu orang koordinator EAP, dan tiga orang psikolog atau praktisi EAP. Seluruh proses penelitian dilakukan sejak September 2020 sampai dengan Juli 2021. Selama jangka waktu tersebut, pengambilan data dilakukan dengan wawancara …

Dampak Stress Kerja Tenaga Pelayanan Sosial Terhadap Pelayanan Bagi Warga Binaan Sosial (Studi Kasus Pada Psaa Putra Utama 3 Tebet Jakarta), Fitriyah Fitriyah, Agata Terra Febriana

Jurnal Pembangunan Manusia

Social service workers have an important role in the process of the delivery of services to the children who lived in social institutions. However, an excessive workload implicates work stress which causes an impact on service delivery. This study aims to describe the stress faced by social service workers concurrently with social workers and the impact on services at PSAA Putra Utama 3 Tebet. This study used qualitative descriptive research from October 2019 until January 2020. The data is being collected using in-depth interviews and observations method. The subject of this research is social service officers, WBS, and the leader …

Employee Engagement, Megan Paul

Umbrella Summaries

What is employee engagement? Consensus on the exact definition of employee engagement is still evolving, but commonalities involve attitudes and behaviors related to high personal investment in one’s work. One definition is “a relatively enduring state of mind referring to the simultaneous investment of personal energies in the experience or performance of work” (Christian, Garza, & Slaughter, 2011, p. 95). The most commonly used measure of engagement, the Utrecht Work Engagement Scale, assesses engagement through three factors: vigor (high energy levels and persistence), dedication (enthusiasm and inspiration), and absorption (high concentration and engrossment) (Schaufeli, Salanova, Gonzalez-Roma, & Bakker, 2002; Schaufeli, …

Employee Fit, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is employee fit? Broadly defined, fit is said to be the “compatibility between individuals and organizations” (Kristof, 1996, p. 3). Early theories of fit proposed that alignment between individuals’ personalities and their environment would lead to greater personal success and happiness; for example, those with social personalities would find the greatest fulfillment in work roles involving helping people, such as a social worker or nurse (Holland, 1985). Since then, the idea of fit has been expanded to include not just alignment of personality, but also attitudes, values, preferences, needs, goals, knowledge, skills, and abilities (Kristof-Brown et al., 2005). Fit …

2022 Community-Based Care: Resident And Community Characteristics Report On Assisted Living, Residential Care, And Memory Care Communities, Ozcan Tunalilar, Paula Carder, Jaclyn Winfree, Sheryl Elliott, Minju Kim, Diana Jacoby, Wafi Albalawi, Portland State University Institute On Aging

Institute on Aging Publications

This report summarizes findings from the 8th annual study of Oregon community-based care settings, including assisted living and residential care facilities, and memory care communities. This study was conducted during fall 2021 and winter 2022.

Disability Inclusion, Quality Improvement Center For Workforce Development

Workforce Analytics Resources

The following resources provide information to help agencies create disability-inclusive workplace policies and practices. The Office of Disability Employment Policy (ODEP) is a non-regulatory federal agency that promotes policies and coordinates with employers and all levels of government to increase workplace success for people with disabilities. The Employer Assistance and Resource Network on Disability Inclusion (EARN) is an ODEP technical assistance center that provides resources to help employers recruit, hire, retain, and advance individuals with disabilities and comply with their responsibilities under the ADA. Inclusion@Work: A Framework for Building a Disability-Inclusive Organization allows organizations to explore strategies for creating disability-inclusive …

Role Stress, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is role stress? A work role consists of “a pattern of behaviors perceived by an employee as behaviors that are expected” (Tubre & Collins, 2000, p. 156). When perceived work role expectations are unclear, incompatible with other expected behaviors, or too much to handle, role stress is said to occur (Tubre & Collins, 2000). Role stress is typically broken down into three main types: role ambiguity, role conflict, and role overload. Role ambiguity refers to a situation in which employees are unsure about what their responsibilities are, what behaviors are expected of them, and what the standards are for …

Transformational Leadership, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is transformational leadership? Transformational leadership refers to leadership behaviors that transcend the basic employment contract and help motivate followers to achieve beyond expectations (Antonakis et al., 2003; Bass, 1999). Transformational leaders seek to “uplift the morale, motivation, and morals of their followers” (Bass, 1999, p. 9). Through the four facets of transformational leadership (idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration), transformational leaders help followers create meaning, selfactualize, feel part of a collective, find greater self-worth, and achieve great things (Bass, 1999). The dimensions of transformational leadership are further detailed below. ► Idealized influence: This dimension of transformational …

Onboarding Program Eastern Band Of Cherokee Indians - Theory Of Change, Quality Improvement Center For Workforce Development

Other QIC-WD Products

During the needs assessment process facilitated by the Quality Improvement Center for Workforce Development (QIC-WD) three areas of need were discussed for possible intervention at Eastern Band of Cherokee Indians (EBCI) Family Safety Program (FSP): 1) team cohesion across the various agency units, 2) unhealthy levels of employee stress and work overload, and 3) inconsistent onboarding practices. For each area, a problem statement was developed, and in-depth root cause analysis and theory of change discussions were conducted. Ultimately, one theory of change was developed to step through the “if, then” logic for implementation of an onboarding program to improve worker …

Frontline Job Redesign Louisiana - Needs Assessment Summary, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Exploration of Need

The QIC-WD and the Louisiana Department of Child and Family Services (DCFS) Child Welfare Division (CWD) worked together to conduct a needs assessment. A variety of information was explored to learn about the current workforce and the agency’s child welfare workforce practices, including: 1) recruitment, hiring, and retention metrics and processes; 2) organizational culture and climate; and 3) other workforce processes and initiatives, such as onboarding, mentoring, supervision, performance management, and employee recognition.

More specifically, five major types of information were considered: 1) objective administrative data; 2) subjective perceptions of staff and supervisors, gathered through QIC-WD …

Frontline Job Redesign Louisiana - Intervention Background, Quality Improvement Center For Workforce Development

Other QIC-WD Products

What is job redesign and why was it selected?

The Louisiana Department of Children and Family Services (DCFS), Child Welfare Division (CWD) partnered with the Quality Improvement Center for Workforce Development (QIC-WD) to develop, implement, and test an intervention to address issues identified in the needs assessment including low employee morale, high staff turnover, and poor outcomes for families and children. A frontline job redesign was selected as the intervention because the agency wished to approach these long-standing challenges in an innovative manner. A job redesign is comprised of activities that alter specific jobs or interdependent systems of jobs in …

A Quick Guide To Workforce Analytics For Child Welfare Agencies, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Child welfare agencies continue to seek resources to help them better understand their workforce data. The Quality Improvement Center for Workforce Development (QICWD) developed several valuable resources for public child welfare agencies working to build partnerships between child welfare and human resources (HR) professionals to address child welfare workforce challenges. These resources were created for jurisdictions participating in the QIC-WD Child Welfare Workforce Analytics Institutes 1.0 and 2.0 but can be used by any jurisdiction. These resources aim to help agencies build their workforce data analytics capacity and improve practice. Planning When conducting workforce analytics, agencies are encouraged to adopt …

Leader-Member Exchange, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is LMX? Leader-member exchange (LMX) refers to the quality of relationship exchange formed between a leader and their subordinate (Gerstner & Day, 1997). Note that in this context, leaders may include supervisors, not just upper-level leaders such as managers or administrators. LMX theory is based on the idea that leaders develop unique relationships with each follower, and the quality of this relationship then has the power to influence various attitudes and behaviors (Illies et al., 2007). Whereas most leadership theories focus entirely on the role that a leader plays, LMX differs in that it emphasizes the dyadic nature of …

The Child Welfare Workforce Crisis – What We’Re Hearing From The Field, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The Quality Improvement Center for Workforce Development (QIC-WD) and the National Child Welfare Workforce Institute (NCWWI) in collaboration with the Capacity Building Centers for States, Tribes, and Courts, recently worked with representatives of the Children’s Bureau to listen to concerns of state child welfare and human resources (HR) leaders about the child welfare workforce. This blog post highlights what leaders (representing 29 states) described as their biggest concerns and what strategies agencies have put in place to reduce turnover and improve the applicant pool. We have also included links to information about evidence-informed efforts that could help jurisdictions address some …

2022 Adult Foster Home Resident And Community Characteristics Report On Adult Foster Homes, Ozcan Tunalilar, Paula C. Carder, Jaclyn Winfree, Sheryl Elliott, Minju Kim, Diana Jacoby, Wafi Albalawi

Institute on Aging Publications

This report describes results from a study of Oregon adult foster homes (AFH), including home and owner characteristics; monthly charges and payment sources; resident characteristics, personal and health-related needs; and owners’ experiences with supports and challenges due to the COVID-19 pandemic. The study’s purpose was to collect and report data that can inform and advise policymakers, state and county agency staff, aging advocates and AFH owners about the status of AFHs in Oregon. The report includes information collected between December 2021 and March 2022 and, where possible, compares it to findings from prior years of this study and to other …

Competency-Based Personnel Selection Oklahoma - Intervention Background, Quality Improvement Center For Workforce Development

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What is competency-based personnel selection and why was this intervention selected?

Competency-based personnel selection refers to a hiring process that is rooted in assessment of the required job-related competencies or knowledge, skills, abilities, or other characteristics (KSAOs). Competencies can be evaluated to make hiring decisions using a variety of different methods, including interviews, paper-and-pencil or computer-administered tests, work samples, or situational judgment tests, to name a few. In Oklahoma, a structured interview, typing test, and writing assessment were implemented and pre-employment tests assessing personality, cognitive skills, and attitudes were administered to staff to inform decisions about future …