Human Factors Psychology Commons^™

Up In The Air: A Human Factors Approach To Enhancing Evtol Passenger Experience, Brandon D. Dreslin, Michael C. Falanga, Juksana Mai Ngam, Alex Chaparro, Barbara S. Chaparro

National Training Aircraft Symposium (NTAS)

Although electric vertical take-off and landing (eVTOL) vehicles are an emerging mode of transportation, current research indicates that the general public may be unwilling to ride in them due to unfamiliarity and uncertainty about their trust in the technology. This research aimed to better understand potential passenger concerns as well as the factors related to eVTOL design and ride journey that contribute to people’s willingness to ride in them. Understanding these human factors considerations are crucial for addressing issues surrounding the end-to-end passenger experience. Passenger safety, comfort, and acceptance were identified as important areas that influence users’ experience. These areas …