Community Psychology Commons^™

Understanding Who Is Calling A Problem Gambling Helpline: Data From The Florida Problem Gambling Helpline, Jeffrey L. Derevensky, Jennifer Kruse

International Conference on Gambling & Risk Taking

Many jurisdictions maintain a confidential helpline for problem gamblers and their loved ones. Dr. Derevensky will present the demographic characteristics and concerns of individuals calling the Florida Multilingual Helpline for Problem Gamblers. Specific attention will address the precipitating reasons for calling the HelpLine, gender, age and racial differences, the types of gambling most problematic, the age of onset of gambling problems, financial information (gambler’s income, money lost to gambling, to whom debts are owed), illegal acts committed by the gambler, legal consequences resulting from problem gambling, and the gambler’s mental health, emotional and domestic difficulties. Based upon the information provided …