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Full-Text Articles in Clinical Psychology
Examining The Effect Of Context On Responses To Social Interaction, Renee R. Hangartner
Examining The Effect Of Context On Responses To Social Interaction, Renee R. Hangartner
USF Tampa Graduate Theses and Dissertations
The ambiguous nature of social interactions between coeds may lead to under reporting of sexual harassment. Sexual harassment has been studied using mostly cross-sectional methods for over 30 years. However, despite decades of research, prevalence rates of sexual harassment have been found to vary considerably across and within studies. This inconsistency in findings makes drawing conclusions about the prevalence of sexual harassment challenging. Thus, the focus of the field should shift to identifying what behaviors are perceived to be sexual harassment and how that perception may vary by context. To reduce the ambiguity surrounding the labeling of an interaction as …
Coping With Customer Sexual Harassment: Examining Retaliation As A Coping Strategy And Testing A Contextual Model, Valerie J. Morganson
Coping With Customer Sexual Harassment: Examining Retaliation As A Coping Strategy And Testing A Contextual Model, Valerie J. Morganson
Psychology Theses & Dissertations
Research has established that customer sexual harassment (CSH) is a widespread and harmful workplace phenomenon. This dissertation consists of two studies on the topic. The first sought to operationalize a measure of coping with customer sexual harassment. In addition to three traditional factors of sexual harassment coping (i.e., external, internal, and social), Study 1 predicted that worker retaliation toward the customer would constitute an additional form of coping with CSH. The measure of coping was tested using a sample of 200 women customer service workers. Data were analyzed using factor analysis. As expected, retaliation was supported as a coping strategy, …