Organization Development Commons^™

Alignment Of Servant Leadership Dimensions With Desirable Job Characteristics Drives Team Performance, Noah T. Currie

Servant Leadership: Theory & Practice

Organizations creating cultures of servant leadership continue to experience immense success in the business world and the nonprofit sector despite an ongoing lack of clarity of the concept. The aim of this paper is twofold, first to provide clarity by proposing an improvement to the definition offered by Laub (1999; 2004) and second to provide a conceptual model describing how servant leadership, mediated by intrinsic motivation as described by the Job Characteristics Model (Hackman & Oldham, 1980) and perceived organizational support, is positively related to team performance. Relating servant leadership to motivation, perceived organizational support and team performance provides leadership …

Fierce Leadership-Perspectives Of Black Women Educational Leaders: A Transcendental Phenomenological Study, Janice Taylor, Dianne Reed

Tapestry: Journal of Research in Education

The authors of this transcendental phenomenological study aimed to describe the lived experiences of Black women based on their perceptions, values, and beliefs about the complexities of leadership and the kind of leadership required to succeed in their respective roles, as educational leaders. This study was framed by the adaptive leadership theory. Adaptive leadership recognizes the need for leaders to stay flexible and resilient in fast-paced environments (Nelson & Squires, 2017). The three Black women leaders in this study were fierce adaptive leaders. The information acquired from this study is significant and highlights how Black women educational leaders developed the …

Mentoring For Workforce Education And Development: Insights From Education And Broader Applicability, Ramiro Pesina

Online Journal for Workforce Education and Development

Mentoring programs are pivotal to workforce education, bridging skill gaps and fostering employee retention across industries. Although this study focuses on mentoring practices within the education sector, its findings are broadly applicable to other professions where effective mentoring supports employee onboarding, retention, and professional growth. Through qualitative interviews with mentors and mentees in a North Texas school district, this study identifies key factors contributing to successful mentoring: structured sessions, effective leadership, and prioritization of mentor-mentee relationships. While the findings underscore the universal principles of mentoring, the application of these insights across various professions warrants further research. By situating these findings …

Understanding Workplace Psychological Safety Among Latina Professionals: An Exploration Of Intersectional Experiences, Michal Tapia

Theses and Dissertations

Latina professionals represent one of the fastest-growing segments of the U.S. workforce, yet they remain disproportionately underrepresented in executive and C-suite roles. This disparity reflects structural conditions that shape access to voice, support, advancement, and decision-making authority.

This mixed-methods study examined psychological safety among 145 Latina professionals across the United States, defined as the belief that one can speak up, ask for help, disagree, or raise concerns without fear of negative consequences (Edmondson, 1999, 2019). The study explored how identity, relationships, leadership, workplace support, inclusion, mentorship, and structural barriers shape psychological safety at work.

Quantitative analyses showed that workplace support …

Growing With Purpose: An Organizational Life Cycle Analysis Of Capacity, Strategy, And Client Centered Practices, Jackie Robinson Brock, Stacy Wilson, Yadira Guerrero-Adams

Doctor of Education Capstones

Single parent families and the costs associated with child care are on the rise. The burden of single parenthood and child care costs is not limited to financial strain; emotional and psychological stressors create an additional “burden of care” (Ha et al., 2015) that is a significant factor in single-parent households. The capstone project team worked with a Virginia-based nonprofit dedicated to supporting middle income single parent families experiencing an undue burden of financial hardship amid rising child care costs. The capstone project team used an improvement science approach (Hinnant-Crawford, 2020), parallel convergent mixed methods, design, and the organizational life …

9th Gsep Research Symposium - 2025

GSEP Research Symposium

The Ninth Annual GSEP Research Symposium, themed "Building Bridges to Elevate Humanity: Innovations and Insights in Education and Psychology", was hosted by the Pepperdine University Graduate School of Education and Psychology (GSEP) on June 19–20, 2025, at the historic Château d’Hauteville in Switzerland and virtually via Zoom.

This hybrid symposium convened a vibrant global community of students, alumni, faculty, and scholars to share research that addresses real-world challenges, advances scholarly inquiry, and builds pathways for inclusive collaboration and leadership. Spanning a wide array of topics—from artificial intelligence and mental health to trauma-informed practices, educational equity, social justice, and cross-cultural leadership—the …

The Interactive Effects Of Stereotype Activation And Minority Group Belonging On Identity Mobilization Tactics, Career Identity, And Leader Identity For Black Women In The Workplace, Corai E. Jackson

LSU Doctoral Dissertations

The purpose of this study was to understand when and how Black women can achieve positive identity outcomes in the workplace when they experience stereotype activation. Despite Black women's increasing presence in the workforce, they continue to face unique challenges at the intersection of race and gender, including negative stereotypes that undermine their credibility and limit career advancement opportunities. This research explored how Black women's sense of belongingness to their minority group influences their use of identity mobilization tactics when stereotypes are activated, and how these factors collectively influence their career and leader identities.

Using a 2 × 2 between-groups …

Becoming A Bridge Of Collaboration: How Being Supports Doing Within The Help Model Of Leadership, Andrea Burgess

Critical and Creative Thinking Capstones Collection

This synthesis project introduces the HELP Model—Humility, Emotional Intelligence, Leadership Service, and Psychological Safety—as a developmental framework for sustainable leadership rooted in character formation and relational trust. It asserts that credible and effective leadership begins with inner orientation before it can be embodied as consistent, ethical action in the world. Through integration of leadership theory, developmental psychology, and theology, the project critiques conventional, strategy-driven paradigms of organizational well-being. HELP extends Robert Kegan’s framework to include relational and spiritual dimensions of the leader’s individual growth as necessary conditions for fostering organizational collaboration. Drawing on reflective inquiry and practice-based insight, the project …

Bridging The Digital Skills Gap: Positive Leadership In The Aerospace Industry 4.0, James Richard Robinson Ii

Electronic Theses and Dissertations

This qualitative study explores how employees and leaders in a major aerospace manufacturing organization experience digital transformation in the context of Industry 4.0. As emerging technologies reshape manufacturing processes, organizations face a growing digital skills gap, particularly across a multigenerational workforce. This research focuses on how generational differences influence digital adaptation and how leadership approaches either support or hinder that process. Guided by the diffusion of innovations theory, the study involved semistructured interviews with 15 participants from four generational cohorts, representing IT, engineering, manufacturing, and operations roles. Findings reveal that trust, leadership style, and tailored training significantly shape how individuals …

Negotiation Leadership Among Security Leaders In Public Security Directorate And It's Role In Achieving Internal Security, Dima Mohammad Al-Zwairy

Journal of Police and Legal Sciences

The study aimed to identify the negotiation leadership of the security leaders in the Public Security Directorate and its role in achieving internal security. 65 security commanders at the Public Security Directorate in the Hashemite Kingdom of Jordan, and the results indicated that the security leaders exercise negotiation leadership for the purposes of achieving internal security to a high degree, and that the negotiation leadership has a major role in achieving and maintaining internal security. The researcher recommended increasing security leaders' awareness of the importance of training negotiation skills and applying them, and introducing negotiation as a study requirement in …

Practitioner Perspectives On Barriers And Opportunities Shaping Contemporary Dei, Carlen Arima

Theses and Dissertations

This study examined the lived experiences of diversity, equity, and inclusion (DEI) practitioners to understand the barriers and opportunities shaping their work in the current landscape. The study identified conditions for success, including two organizational conditions (authentic leadership commitment and strategic business alignment), three practitioner-driven strategies (human resource operations and systemic integration, use of data and metrics, and adaptive framing to increase adoption), and three persistent barriers (leadership support without operational follow-through, funding and time constraints, and structural marginalization of DEI). A central finding revealed that leadership commitment was both the most cited enabler of success and, when lacking operational …

Employee Perception Of Manager Listening Behaviors And The Impacts On The Supervisor-Subordinate Relationship, Esther Song

Theses and Dissertations

Strong communications skills are one of the most coveted capabilities in the workplace today. Within two-way communication, listening is often overlooked as a critical skill. While there have been many theories and skill-based training around listening, it is difficult to find a consistent, global definition to listening. This lack of definition makes is challenging to assess what “good” listening skill entails. Moreover, this lack of definition creates a gap in understanding effective measures for listening in the workplace, particularly in assessing the supervisor/subordinate relationship. This study focused on understanding listening in the workplace. In particular, this study looked at employee …

Effective Onboarding For C-Suites, Ming Hwee Low

Theses and Dissertations

This qualitative research explored what constituted effective onboarding for C-suite leaders, particularly CEOs and their direct reports, to support their rapid integration and effectiveness within organizations. Drawing on semi-structured interviews with 10 C-suite leaders across multiple sectors, the study aimed to contribute to the fields of organizational development and leadership development by identifying key onboarding practices that facilitate a new leader’s success. The research employed a grounded theory approach, coding and analyzing quotes from participants to derive central themes. Findings indicated that effective onboarding at the C-suite level extended beyond the initial weeks of orientation. Participants emphasized the need for …

Leadership In Behavioral Health, Rebecca Mccoy

School of Business Student Theses and Dissertations

Abstract

Leadership in healthcare is difficult when dealing with human contact in its most raw and vulnerable way. Leadership in behavioral health is just as challenging as direct practice practitioners tend to be the ones who move up into these roles. This study will exam “Identifying factors that promote successful leadership and challenges that cause barriers to having successful leadership in behavioral health.” This includes soft and hard skill knowledge, growth opportunities and the strengths and struggles in moving into leadership roles in this industry.

The study is based on phenomenological research to gain an understanding of the individual experience …

Rewriting The Climb: How Black Women Leaders Illuminate The Gaps In Organizational Advancement Efforts, Leslie Williams

Theses and Dissertations

As another generation of Black women enter the workforce (Gen Z being the most recent as of this writing), organizations face a critical opportunity to reimagine how they identify, develop, and elevate leadership talent. Despite decades of progress in gender equality, Black women remain significantly underrepresented in senior leadership roles. While organizational programs, such as mentorship, sponsorship, and leadership development initiatives have aimed to close this gap, their effectiveness in advancing Black women remains inconsistent and under examined. This qualitative study examines to what extent organization programs and initiatives address or fail to address the unique barriers faced by Black …

Psychological Safety And Belonging In High-Risk Search And Rescue Teams: A Mixed-Methods Study, Sarah Seiler

Antioch University Dissertations & Theses

Wilderness search and rescue (SAR) volunteers and teams are essential for the safety of outdoor adventurers, and yet, organizational culture has not been studied closely within this population. While extensive research is available regarding psychological safety in corporate and healthcare environments, the role of psychological safety in high reliability teams, like wilderness SAR, is limited. Organizational belonging is a burgeoning research area that has yet to be explored in wilderness SAR. This mixed methods phenomenological study increased the understanding of the experience of psychological safety and organizational belonging in wilderness SAR volunteers. Initial quantitative statistical analysis that utilized t-tests, correlation …

The Impact Of Transformational Leadership On Employee Motivation Across Non-Profit And For-Profit Organizations, Kayla L. Lent

M.S. in Leadership

This project examines the impact of transformational leadership on employee motivation within both nonprofit and for-profit organizations. Using a case study approach, the research was inspired by the author’s observations of transformational leadership in practice and its effects on employee engagement, morale, and alignment with organizational goals. A qualitative methodology was employed, featuring a semi-structured interview with a nonprofit leader to explore key components of transformational leadership: idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration. Findings reveal that transformational leadership fosters intrinsic motivation and strengthens organizational culture across sectors. The study concludes with practical recommendations for adopting transformational practices …

The Leadership Identity Presented On Linkedin, Carl L. Tolbert

The Journal of Values-Based Leadership

LinkedIn has evolved in a way similar to other social media platforms but is unique in that it focuses on professional networking and careers. Many professionals seek to showcase their leadership skills and philosophies as part of a publicly showcased online persona. This paper aimed to examine the posts specific to leadership and thematically investigate presentation strategies, motivation, and purposes behind the posts. The paper begins with a historical review from the inception of LinkedIn through pivotal milestones in the history of the company. Key concepts from the literature are then reviewed specific to social media use and motivations behind …

Military Communication And Leadership In Conflict Resolution, Aspen Hailey Dyer

M.S. in Leadership

This research investigates the effectiveness of conflict resolution strategies in military settings, examining the roles of leadership styles, communication techniques, and cultural competence. Using a qualitative approach, the research is examined through thematic analysis to identify common patterns, and evaluation which mostly focuses on transformational, transactional, and adaptive leadership styles, assessing their impact on conflict resolution outcomes. Additionally, the effectiveness of communication strategies, such as active listening and feedback mechanisms, are analyzed. Cultural competence is also explored, with attention to how personnel navigate conflicts in diverse, multicultural environments. Findings indicate that adaptable leadership, clear communication techniques, and higher levels of …

Gsep Research Symposium Proceedings - 2024

GSEP Research Symposium

The 8th Annual GSEP Research Symposium, was themed "Dismantling Barriers between Research and Practice: Shining a Light on Global Interdisciplinary Solutions," took place on July 18-19, 2024, at the picturesque Château d'Hauteville in Saint-Légier-La Chiésaz, Switzerland.

The annual symposium is hosted by the Pepperdine University Graduate School of Education and Psychology (GSEP). The symposium served as a dynamic platform for students, faculty, alums, and staff to come together and explore innovative ideas across multiple disciplines. Featuring 69 selected presentations under five distinct tracks, the proceedings showcase groundbreaking research, foster meaningful discussions, and promote professional development.

The symposium aimed to bridge …

Team Development Through Leader Mindfulness And Authentic Leadership: Leader Mindfulness As An Antecedent To Authentic Leadership And Its Relationship With Team Development As Seen In Actual Turnover, Turnover Intention, Performance, Internal Mobility, And Promotions, Stefan Juerg Wermelinger

Dissertations and Theses Collection (Open Access)

The following research examines leader mindfulness as an antecedent to authentic leadership and its relationship with team development seen in actual turnover, turnover intention, performance, internal mobility, and promotions. The study has a significant advantage as team leaders and team members could be surveyed in a real company, and data from the human resource department could be linked to reconstruct the team settings. In addition, insights into internal mobility, actual turnover, and promotions could be calculated.

The study uses a theoretical framework that builds on leader mindfulness as an antecedent of authentic leadership and authentic leadership as a root concept …

Book Review: Credible: The Power Of Expert Leaders, Carl L. Tolbert

The Journal of Values-Based Leadership

Amanda Goodall’s (2023) book Credible: The Power of Expert Leaders argues why expert leaders are needed more now than ever across all organizational domains. Goodall describes the book as a chronicle of the “natural experiment” showcasing failures of nonexperts leading various sized groups and organizations, also citing parallel success by expert leaders (p. 1). The book is divided into eight chapters, starting with the introduction and examining the need for experts, the recruitment and development of experts, and finally, the organizational environment to sustain experts. The introduction begins as a corollary to Nichols’ (2024) work regarding how society no longer …

Remote Work: How Leaders Impact Employee Wellbeing, Russ Carfagno, Jonas Strömbäck, Cheryl Joyner, Gilbert Franco

The Journal of Values-Based Leadership

Leaders face many challenges in motivating team members including maintaining remote workers' sense of organizational inclusion. Remote work and flexible working arrangements (FWA) have increased the complexity. Flexible working arrangements (FWA) provide value to employees and may help with work-life balance yet FWA can create employee loneliness and contribute to higher turnover. This quantitative study looked at whether leadership behavior affected remote workers’ loneliness, and the intention to quit. An online survey was conducted through LinkedIn sampling 92 adults who worked remotely at least 20 hours per week in the United States. The study found that the leader-member relationship does …

Leadershift Today: Balancing Ego And Altruism, Joan F. Marques

The Journal of Values-Based Leadership

This article addresses a behavioral dichotomy that seems to be a prerequisite in proper leadership performance in today’s world, especially in organizational settings that cultivate a culture of wellness and reciprocal progress. While the involved concepts - ego and altruism - are generally familiar human traits, the need for a shift from one to the other once leadership has been attained, has not been discussed as such before. This article therefore aims to evoke within leaders the awareness of the need to shift their mindset, and therefore their behavior, from ego-driven to collective-focused once elevated into a leadership position. The …

Institutional Change And Employee Commitment In The United States Space Force, Daniel M. Dempsey

M.S. in Leadership

Change is desirable by organizations seeking to increase their competitive advantage and the United States Space Force is not immune to those same demands. As the United States’ newest military service, the Space Force initiated sweeping changes in an attempt to modernize how space operations are performed. Each of these changes imposed themselves upon stakeholders across the Space Force enterprise and my project sought understanding about their effects. With an increasing rate during the preceding decades, literary publications show linkages between the success or failure of an organization’s desired change outcomes and the level of commitment demonstrated by its employees. …

Well-Being And Leadership Within The Emergency Department, Jacob T. Berg, Thomas Matese, Dennis Anthony Cardriche, David Hotwagner

HCA Healthcare Journal of Medicine

This article looks at well-being and the role of leadership from the perspective of emergency medicine. The importance of leadership within the emergency department (ED), emergency medicine writing at large, and the prevention of burnout and compassion fatigue cannot be overstated. This article looks at the need for more research and measured interventions within the ED. It also highlights some measures that could be taken to help improve well-being from a leadership perspective to improve patient safety and outcomes within the ED.

Mitigating Workplace Burnout Through Transformational Leadership And Employee Participation In Recovery Experiences, John Pladdys

HCA Healthcare Journal of Medicine

Burnout is a complex organizational phenomenon that diminishes employee well-being and overall organizational productivity. Researchers propose that leadership style contributes to employees’ well-being, which impacts employee productivity. Organizations and leaders must address the causes of burnout and promote techniques employees can use to mitigate burnout, such as employee participation in recovery experiences. Recovery experiences are non-work activities that create positive outlooks and restore the energy needed to focus on one’s work.

This literature review examines current research in employee recovery experiences, conservation of resource theory (COR), burnout, and transformational leadership theory. Studying burnout through the lens of COR shows how …

Leader-Expressed Humility: Development And Validation Of Scales Based On A Comprehensive Conceptualization, Kraivin Chintakananda, James M. Diefendorff, Burak Oc, Michael A. Daniels, Gary J. Greguras, Michael R. Bashshur

Research Collection Lee Kong Chian School Of Business

We introduce new leader humility scales capturing a theoretically rich conceptualization of leader-expressed humility aligned with traditional and ethically-grounded philosophies. These scales draw from recent inductive research (Oc et al., 2015) identifying nine dimensions of leader-expressed humility: (1) having an accurate view of self, (2) recognizing follower strengths and achievements, (3) modeling teachability and being correctable, (4) leading by example, (5) showing modesty, (6) working together for the collective good, (7) empathy and approachability, (8) showing mutual respect and fairness, and (9) mentoring and coaching. The first three dimensions overlap with the most prominent conceptualization of leader-expressed humility in the …

A Review Of Leading Global Teams: Translating Multidisciplinary Science To Practice, Taylor Presley

Online Journal for Workforce Education and Development

The aim of this book review is to explore Jessica Wildman and Richard Griffith’s Leading Global Teams: Translating Multidisciplinary Science to Practice and the unique challenges and strategies for leading diverse, multicultural teams.

Why Spiritual Leadership Matters In A New Physical Therapist Education Program, Ondrell S. Moore

Journal of Interprofessional Practice and Collaboration

Abstract

Physical therapists (PTs) function with a set of core values established to guide these rehabilitation specialists in providing person-centered care to diverse populations. Spiritual leadership aligns with the core values for the physical therapist. As community leaders and advocates, PTs are positioned to address health disparities that disproportionately affect rural communities and racial and ethnic minority groups. Physical therapist education programs that train student physical therapists to provide equitable care across cultures should reflect the diversity espoused by the American Physical Therapy Association (APTA). This article examines the impact of leadership in building a culture of belongingness and discusses …