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Organization Development Commons

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Full-Text Articles in Organization Development

Root Cause Analysis To Improve Incident Reporting In An Ambulatory Care Setting, Lisa Ann Duncan Dec 2018

Root Cause Analysis To Improve Incident Reporting In An Ambulatory Care Setting, Lisa Ann Duncan

Doctor of Nursing Practice (DNP) Projects

Problem: The subject organization (SO) is a Federally Qualified Health Center (FQHC) with an internally developed incident reporting system. The SO wanted to improve patient and employee safety using data from incident reports, but the incident reporting system did not give enough information to recognize patterns and develop countermeasures.

Context: Supervisors welcomed the opportunity to learn more about incident report follow-up and conducting root cause analysis (RCA). Members of the Safety Committee were eager for data to use to develop countermeasures to improve patient and employee safety. Decreases in employee injuries can save the SO from increases in the …


Alliance Activism: Feminist And Videogame Learning Principles In Building An Identity-Based, Personal-Development Roadmap Addressing Subjective Bias And Discrimination, Delivered In A Mass-Briefing Format Using Videogame Terminology, Erik Anker May 2018

Alliance Activism: Feminist And Videogame Learning Principles In Building An Identity-Based, Personal-Development Roadmap Addressing Subjective Bias And Discrimination, Delivered In A Mass-Briefing Format Using Videogame Terminology, Erik Anker

Critical and Creative Thinking Capstones Collection

While many white individuals in America are antiracist in their attitudes, many are not. This makes conversations with whites around race a delicate space: addressing an imbalance of privilege with those who benefit from it. Additionally, to not alienate whites from antiracist causes by associating them with a historical identity seeped in racism calls for its own nuance. The project described in this thesis looks to address these concerns by providing whites with a roadmap for personal growth consisting of various identities for addressing bias, discrimination, and oppression in honest and proactive ways. The delivery of these identities could be …


Professional Development In Libraries: One Size Does Not Fit All, Patricia D. Sobczak, Agnes K. Bradshaw Jan 2018

Professional Development In Libraries: One Size Does Not Fit All, Patricia D. Sobczak, Agnes K. Bradshaw

VCU Libraries Faculty and Staff Publications

With the constantly changing landscape in 21st century libraries, it would seem that professional development would be more important than ever. However, research indicates that few libraries have formal professional development programs and there are mixed messages from library leaders regarding the necessity and importance of professional development. It is no secret that libraries always seem to be facing budget cuts and funding for professional development is often seen as a low priority. We were curious to understand how professional development is viewed and executed in other academic libraries.

Professional development means different things to different people. To some, professional …