Organization Development Commons^™

Frontline Focus: A Nurse Manager's Employee Engagement Toolkit, Christen Straw

Doctor of Nursing Practice (DNP) Projects

Abstract

Average hospital turnover rates in the US reached 18.2% in 2017. Turnover rates for registered nurses (RNs) were also at an all-time high of 16.8%. RN turnover can cost up to $61,100 per nurse resulting in the average hospital loss of $5.7 million per year (NSI, 2018). Employee engagement and job satisfaction levels are predictors of nursing turnover and patient outcomes and should be a top priority for nurse leaders. A disengaged workforce not only affects team morale and organizational spending, but it also impacts the quality of patient care. Multiple studies suggest that employee engagement is the number …

A Discourse Analysis Of Diversity And Inclusion Terminology In The High-Tech Industry, Michelle Nader

Master's Theses

The field of Diversity and Inclusion is a growing interest within the High-Tech industry, particularly within the San Francisco Bay Area of California. To combat misconceptions of Diversity and Inclusion, this thesis aims to define and analyze the language used at 20 companies in the High-Tech sector. The trends, nuances, and practices of how companies use language in their programming and data dictates the direction of the company. This thesis investigates the underlying complexities of where Diversity and Inclusion is within the industry today and goals for the future. Findings from this research suggest that companies can strengthen their Diversity …

Conflict Management And Team Building As Competencies For Nurse Managers To Improve Retention, Jeanette Black

DNP Qualifying Manuscripts

Abstract

Aim(s): To critically review and summarize evidence related to coaching and training nurse managers in conflict management and team building skills and to determine the relationship of these skills to retention.

Background: Retention of nurse managers is a significant challenge to healthcare organizations.

Evaluation: The databases searched were CINAHL, PubMed, evidence-based journals, JANE, Cochrane, SCOPUS and Joanna Briggs. The keywords searched were conflict management, team building, nurse manager retention, retention, teamwork, healthy work environment, conflict management theory, organizational culture, coaching nurse managers, and nursing. Articles with the strongest evidence were critically appraised using the Johns Hopkins Research and …

Sport At The Service Of Human Development: Distinctly Jesuit Athletics, Matthew L. Davidson Ph.D., Robert W. Davis Jr., Ed.D.

Jesuit Higher Education: A Journal

This article describes the underlying theory and practice of a Distinctly Jesuit Approach to Athletics, which was represented at the 2016 Vatican Conference, Sport at the Service of Humanity. The approach has been developed and implemented in a collaboration between the Institute for Excellence & Ethics (IEE) and the athletics departments at Le Moyne College and The University of Scranton. The article recounts the context that was the foundation for the work, the process for developing this distinct type of Athletics Department, and the early results of the ongoing work. The steps included here represent a rigorous and replicable …

Wellness And Prevention Program Sustainability Design For Clark University Athletics Department, Emily Corbett

International Development, Community and Environment (IDCE)

The purpose of this work is to design a wellness based prevention program that is tailored to fit the campus community within Clark University, Worcester, MA, called the Peer Athletes Advocating for Wellness (PAAW) initiative. This paper first presents the current research on wellness related issues within a college campus, specifically surrounding sexual violence. It then outlines the current sexual violence prevention programming that takes place yearly for incoming first year students at Clark University, as well as a one-time initiative during which student athletes participated in the sexual violence prevention programming. There is a review of the current most …

How It Awareness Impacts It Control Weaknesses And Firm Performance, Peiqin Zhang, Ju Long, James Ma

Journal of International Technology and Information Management

With the prevalence of information technology (IT), the value of IT awareness increasingly grows, and IT control becomes a key part of firms’ strategies and objectives. Although leadership plays an important role in IT control governance, limited research has studied whether IT awareness is associated with IT control weaknesses (ITCWs) and firm performance simultaneously. Drawing on the agency and resource dependence theory, this paper proposes an integrative model to examine the impact of IT awareness on ITCWs and firm performance. We empirically validate the model using a data set of 310 firms collected from multiple sources including Audit Analytics, Compustat, …

01. Evolution Of Leadership, Illinois Mathematics And Science Academy

CORE

This module serves as an introduction to the academic study of leadership and leadership theory, encouraging students to dissect leadership concepts through an objective and subjective lenses. With a general understanding of how leadership has changed through time and how it is classified today, students can explore where they fit into the definition itself.

07. Gender In Leadership, Illinois Mathematics And Science Academy

CORE

This module encompasses the controversy and broadness of gender. Students begin with recognizing their subconscious gender biases, followed by a providing them with a vernacular of culture to help students better understand and differentiate terms. Then the students will explore the fluidity of gender through discussion on gender X and transgender. Furthermore, there will be an activity about the origin of gender roles, and how that shaped gender roles today. The students will also be able to apply their learnings to the real world by learning how to resolve conflict regarding gender and sexuality.

09. Group Dynamics, Illinois Mathematics And Science Academy

CORE

The Group Dynamics module focuses on informing students about inter/intra group interactions, while also demonstrating the role of an individual within a group. As individuals become a part of a group, they lose a certain distinction between their personal identity and their group personality, or prototype. Individuals become part of a social categorization and comparison, and require the skills of empathy and relations to successfully communicate with not only their ingroup, but also their outgroup. An absence of awareness of the feelings around them can develop the negative effects of groupthink, as individual ideas are unheard. As fitting into the …

05. Leadership And Communication, Illinois Mathematics And Science Academy

CORE

This module covers several topics in communication beyond public speaking. It emphasizes the importance of communication in general and how it relates to leadership. First, students will explore the ideas and applications of negotiation in leadership. To give students the skills to effectively speak and negotiate, the module also allows students to practice concepts of nonverbal communication such as subconscious body language. The module also demonstrates how a leader can use manipulation and persuasion, as well as the distinction between the two topics. Finally, the module has students critically analyze the ethics and necessity of political correctness.

02. Psychodynamics, Illinois Mathematics And Science Academy

CORE

This module will facilitate various psychological models and review the six bases of power. Students will examine conformity to consensus and to authority. Students will gain a clearer understanding of their own psychological preferences and the concept of “acting for the greater good”. The module will also address self-awareness and how it relates to psychodynamics as well as leadership.

04. Leadership In Social Movements, Illinois Mathematics And Science Academy

CORE

This module serves to teach students to think critically and objectively about Social Movements. Social movements have been a prominent piece of history in the United States and several other countries. They are media of expression for people to create change, resist policy, or revolutionize a society. Social movements have been and will continue to be an ongoing activity in human life, making them relevant to students’ lives.

03. Leadership And Religion, Illinois Mathematics And Science Academy

CORE

The purpose of this module is to encourage students to take a step back from their personal lives and their own religion in order to analyze religion as a whole and how it affects leadership, community, an individual’s decision making, etc. The module also focuses on the ways self-discipline is part of religion by tying the skill into the characteristics of religion and analyzing its presence in religious groups.

08. Culture In Leadership, Illinois Mathematics And Science Academy

CORE

This module will be an exploration in cultural theory, practical issues in culture, and many of their implications in leadership. We first give students the necessary vernacular to engage in intelligent discourse on the subject, then move to the higher level content. The module then looks at multiculturalism, pluralism, and assimilation through real world examples. This is followed with a simulation that will make students question their core beliefs through the introduction of cultural relativism. The module will then make explicit leadership connections through empirical evidence with GLOBE studies, and finish with conversation on the highly relevant topic of IMSA …

10. Education, Illinois Mathematics And Science Academy

CORE

As constituents of academia, our students are surrounded by educational systems and models. This module seeks to broaden their horizons regarding educational systems and the process of learning, ranging from individual to societal to global levels. Two leadership theories (transformational and situational) are observed in this module as well as how education and leadership can combine in an effective manner.

Intercultural Coworker Relationships (Icors) In The Global Workplace: A Grounded Theory Study, Jennifer L. Morton

Dissertations

Previous research supports what employees intuitively sense: peers make the place (Chiaburu & Harrison, 2008; Schneider, 1987). Extant research suggests coworker relationships have critical influence on outcomes ranging from turnover (Felps, Mitchell, Hekman, Lee, Holtom, & Harman, 2009) to creativity (Homan, Buengeler, Eckhoff, van Ginkel, & Voelpel, 2015) to organizational commitment (Viswesvaran & Ones, 2002) to employee health and well-being (Heaphy & Dutton, 2008). Despite the increase of Intercultural COworker Relationships (ICORs), particularly in multinational firms in the technology industry, research has yet to examine what defines coworker relationship quality in the presence of national cultural differences. In other words, …

Exploring The Opportunities Of Minority Senior Executive U.S. Federal Government Agency Leaders: A Qualitative Analysis, Crystal Gathers-Whatley, Tyrone Chase

Journal of Research Initiatives

The purpose of this qualitative study was to explore the opportunities and challenges minority senior executive U.S. federal government agency leaders (MSELs) faced on their path to leadership, and their strategies to manage and overcome these challenges. The phrase minority senior executive leaders refer to individuals who lead U.S. executive departments; individual federal agencies, departments, or commissions; and those that report under the direct leadership of majority or minority leaders. This study explored how MSELs gained entry into leadership positions typically held by majority leaders; how MSELs take advantage of the opportunities presented to them; and what had the most …

Career Coaching: A Study Of Veterans Health Administration (Vha) Leaders', Jerelyn Dugas

Dissertations

Purpose: The purpose of this qualitative multiple case study was to explore and describe the impact of career coaching on the career performance growth and retention as perceived by healthcare’s emerging leaders who participated in selected coaching program institutes for a minimum of 1 year at VHA hospitals in Southern California.

Methodology: The researcher selected a qualitative multiple case study to explore and describe VHA leaders’ perceived impact of coaching on their career performance growth and retention. Further, the researcher conducted semi-structured, interviews with 15 participants to gain a better understanding of the lived experiences of the participants at the …

The Initial Planning Process Of An International Service-Learning Pilot Initiative Under Development, Denise P. Krohn

Theses & Dissertations

This research explored the initial planning process of an international service-learning (ISL) initiative under development that involved a collaboration among a south-central Texas private university, a ministry of Catholic Sisters in Peru, a U.S. non-profit organization, and a Peruvian optometry school. Three collaborators were founded by the same religious order. An overlapping in mission and values influenced the context. By delving into the expectations of higher education and its pedagogical practices, ISL’s history and conceptualizations, and concepts of program planning and designing related to the fields of ISL and adult learning, this study presented significant program development aspects. Furthermore, the …

Dragon Ambassador Manual: A Guide For Dragon Ambassadors And Supervisors, Jamie Wepking

Dissertations, Theses, and Projects

This Action Plan B Project is the creation of the Dragon Ambassador Manual. This comprehensive manual was created to aid in the supervision of the Dragon Ambassadors and to provide information and resources to Dragon Ambassadors as they participate in the student leadership program.

Significant research exists that student leadership programs provide great service to our student leaders, faculty, staff, and campus communities. Implementing this manual to Dragon Ambassador program will allow the involved student leaders to work with prospective students and their peers more effectively while creating meaningful experiences and interactions.

Prospective students of MSU Moorhead will benefit from …

Trust In Transformational Leadership: Do Followers’ Perceptions Of Leader Femininity, Masculinity, And Androgyny Matter?, Ghulam Mustafa, Babar Nazir

The Journal of Values-Based Leadership

This paper takes an authenticity perspective to examine whether followers’ perceptions of a leader’s feminine, masculine, or androgynous characteristics influence the relationship between transformational leadership and followers’ perceived trust in the leader. The research was quantitative in approach. A cross-sectional survey design was used to collect data from employees from different public and private sector organizations in Pakistan. The findings show that the relationship between transformational leadership and trust is weaker when followers perceive leaders to be high on masculine and androgynous attributes. Leaders’ femininity was found to have a positive effect in the relationship of transformational leadership with trust …

Prosocial Behaviors: Their Motivations And Impacts On Organizational Culture, Jennifer C. Vieweg

The Journal of Values-Based Leadership

According to the International Corrupt Perceptions Index 2017, more than six billion people are living countries that are plagued by corruption (International Corrupt Perceptions Index, 2017). In an altruistic model of leadership, leaders act with the express intent of helping other people (Johnson, 2015). Within this model, good works manifest themselves as prosocial behaviors or “voluntary behavior(s) intended to benefit another and consisting of actions that benefit others or society” (Schminke, Arnaud, & Taylor, 2014, p. 730). These prosocial behaviors can create collaborative and inspirational environments (Axelsson & Axelsson, 2009), facilitate collectivism (Clarkson, 2014), and contribute to the long-term sustainability …

Leadership Styles And Effectiveness Among Sub-Saharan African Employees, Samuel Fadare

The Journal of Values-Based Leadership

This study sought to determine whether a significant relationship exists between dimensions of transactional and transformational leadership styles and leadership effectiveness within sub-Saharan Africa. Dimensions of transactional and transformational leadership styles were moderated by dimensions of organizational commitment among Nigerian employees to produce effective leadership. The study confirmed that no significant relationship existed between dimensions of transactional and transformational leadership styles and effective leadership among Nigerian employees when moderated by dimensions of organizational commitment. Gender was also found to be the only control variable that had a significant relationship when predicting organizational commitment as well as effective leadership among Nigerian …

Leadership Ethos And Culturally Oriented Strategic Management: A Conceptual Framework And Research Propositions, Ken Kalala Ndalamba

The Journal of Values-Based Leadership

This paper identifies the importance of Leadership Ethos (LE) as a backbone for Culturally Oriented Strategic Management (COSM). The paper begins by presenting the concept of LE, it then briefly discusses vision and values, two amongst the attributes of LE. This is followed by discussion of the relationship between LE and COSM. The discussion arrives at four testable propositions. The paper offers four action steps for the practice of LE aiming at establishing COSM before concluding with a summary of its contributions, calling for scholars and practitioners to invest in exploring the understanding and practice of LE. This is an …

The Leadership Gap: What Gets Between You And Your Greatness, Stacey F. Stearns

Journal of Applied Communications

A review of The Leadership Gap: What Gets Between You and Your Greatness, by Lolly Daskal.

Understanding The Decline In Participation In Fraternal Organizations: A Mixed Methods Approach, John Hinck

Dissertations

Once considered the schools of democracy and cornerstones for advancing society, many of the 100,800 fraternal organizations in the U.S. have experienced a decline in participation over the past 60 years and their perceived relevance in contemporary society questioned. To date, existing literature has identified several conflicting explanations for this decline. Numerous scholars disagree as to whether external forces such as markets or the government, or internal factors such as member relations or the inability or refusal of organizational leadership to change, or the interrelatedness of these factors account for the decline. Only a few fraternal organizations have studied this …

Collaborative Leadership In Action, Maureen Scully, Catherine R. Bates

Center for Collaborative Leadership Publications

The 46 fellows in the 2018 cohort of the UMass Boston Emerging Leaders Program worked with seven community partners on projects of strategic importance to these nonprofit and government organizations. The fellows contribute their professional skills and discover collaborative leadership through practice. The theme of our public symposium is “Collaborative Leadership in Action.” The fellows shared their insights about what collaborative leadership involves – its challenges and benefits – and what they take back to their workplaces.

A Study Of Transformational Leadership Practices To Police Officers' Job Satisfaction And Organizational Commitment, John P. Decker

Seton Hall University Dissertations and Theses (ETDs)

This study is based upon Bass and Riggio’s (2006) Augmentation Model on Transactional and Transformational Leadership, in which this quantitative study sought to identify the amount of variance in police officer job satisfaction and organizational commitment that can be explained by police chiefs’ transformational leadership behaviors above and beyond the influence of transactional behaviors. A total of 166 police officers were surveyed in five central New Jersey police departments in relation to their job satisfaction and organizational commitment, as well as the leadership behaviors in which their police chiefs engaged, utilizing Bass and Avolio’s (2004) Multifactor Leadership Questionnaire (MLQ-5X). This …

Military Leaders’ Perceived Importance Of Emotional Intelligence Characteristics When Leading Organizational Change, Wayne Roseberry

Dissertations

Purpose: The purpose of this descriptive, qualitative case study was to identify and describe exemplary military senior leaders’ perceived importance of emotional intelligence (EI) characteristics when leading organizational change. The study explicitly addressed the behavioral characteristics of U.S. Marine leaders associated with the EI framework for emotional competencies using Goleman, Boyatzis, and McKee’s (2002) four EI components: self-awareness, self-management, social awareness, and relationship management competencies.

Methodology: A qualitative multiple-case study method was appropriate for this research due to its focus on analyzing the 12 exemplary senior leaders’ perceived importance of EI characteristics to lead change. The qualitative instrument included an …

Tracing The Change Process: Fostering And Sustaining Student Affairs Cultures Of Assessment, Margaret Leary

Dissertations

Student affairs professionals have long been strong contributors to college student learning and development and supporters of the perspective that holistic postsecondary learning is critical for not only the individual but society as well. With more attention focused on the value of this learning, student affairs has taken steps to foster and establish cultures of assessment by creating positions for individuals to coordinate assessment efforts across the division – a student affairs assessment leader. Most of the literature focusing on student affairs is informed by valuable practitioner experience and can be strengthened by empirical study. This explanatory single case study …