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State Agency Promising Practices: Using Employment Data To Create Area-Specific Employment Goals In Massachusetts, Allison C. Hall, Thinkwork! At The Institute For Community Inclusion At Umass Boston
State Agency Promising Practices: Using Employment Data To Create Area-Specific Employment Goals In Massachusetts, Allison C. Hall, Thinkwork! At The Institute For Community Inclusion At Umass Boston
ThinkWork! Publications
In 2002, the Massachusetts Department of Developmental Services (DDS) developed a contractual requirement that employment service provider performance be tracked through outcome measures. As a result, DDS shaped its employment data collection system to focus on what it viewed as key outcomes for measuring success around employment. A confluence of factors including participation in the National Core Indicator project, a new Request for Responses (RFR) for Employment Support Services that emphasized performance measurement, and DDS’s intrinsic commitment to greater community employment supported the development of an employment data system that focused on individual outcomes. Data from this effort is now …