Organization Development Commons^™

Reflections In Practice, Joshua William Erickson

Graduate Student Portfolios, Professional Papers, and Capstone Projects

This portfolio narrative documents my professional development through the Master of Social Work program at the University of Montana. It discusses how I've developed my skills through practicum sites at Youth Villages and the Program of All-Inclusive Care for the Elderly (PACE) at Cambridge Health Alliance (CHA) as well as coursework spanning from clinical practice, policy analysis, program evaluation, and community organizing. Using the Five Elements of Advanced Integrated Practice and all ten CSWE competencies as an organizing structure, clinical skills with adolescents, families, and older adults are reflected on. Growth in macro-level practice, program evaluation, and interdisciplinary leadership is …

Work Precarity, Mental Health, And Performance Among Humanitarian Aid Workers In Egypt Post-2025 U.S. Funding Reduction, Mariam Allam

Theses and Dissertations

The humanitarian sector is increasingly characterized by precarious employment conditions and work precarity, including short-term contracts, unclear renewal terms, inadequate compensation, heavy workloads, and job insecurity, exacerbated by volatile donor funding. The 2025 U.S. funding cuts have intensified these vulnerabilities, particularly in countries like Egypt, with massive humanitarian operations because of being a significant destination for asylum applications and one of the largest refugee host countries. Despite the prevalence of precarious work in the humanitarian sector, limited research examines its effects on workers' mental health and work performance, especially during funding crises. This qualitative study explores the perceived effect of …

The Efficacy Of Emotional Reframing As An Intervention To Promote Adult Transformational Growth, Linda Rossetti

Educational Studies Dissertations

This study investigates the underexplored relationship between adult developmental growth and emotions. Developmental growth requires an individual to respond to self-concept instability by adopting new meaning structures and navigating oppositional emotions. This quantitative study examined the relationship between an emotional reframing intervention and perspective shifts, an indicator of developmental progression. Data collected on three college campuses in the 2024-2025 academic year revealed a strong positive relationship between the intervention and perspective shifts, as evidenced by differences in pre- and post-assessment responses within the studied population, both in aggregate and in specific use cases. The findings contribute to three academic arenas: …

From Sea To Shining Sea: A Mastery Of Social Work Through A Critical Thinking And Social Justice Lens, Paige M. Gilchrist

Graduate Student Portfolios, Professional Papers, and Capstone Projects

Completing a Master of Social Work degree across three years and two universities, Paige Gilchrist outlines how she has mastered the Five Elements of Advanced Integrated Practice and Ten Competencies required by the University of Montana to prove social work competency through a social justice lens.

Msw Portfolio: A Comprehensive Showcase Of Academic Work And Achievements, Emma Elizabeth Piskolich

Graduate Student Portfolios, Professional Papers, and Capstone Projects

Social work practice carries significant professional responsibility. As political systems evolve and new research continues to emerge, it is essential for practitioners to remain committed to ongoing learning and professional development. The nature of social work involves serving vulnerable and impacted populations, which requires that care be delivered with the profession’s core values at the forefront. My approach to social work practice is guided by several theoretical perspectives that shape my professional framework. I am particularly drawn to Empowerment Theory, Systems Theory, and Ecological Frameworks. In practice, I integrate these with the Strengths-Based Perspective, the Person-in-Environment perspective, and trauma-informed approaches …

Evaluating Team Formation Strategies With Algorithms, Ethan E. Lopez, Andy Vo

Student Scholar Symposium Abstracts and Posters

Effective teamwork is essential for collaborative learning, yet forming compatible student groups remains a persistent challenge. This study explores how algorithmic team-building methods influence students’ social and academic compatibility overtime. To support this investigation, we designed a visual survey system called “The Disco Ball." Evaluating work ethics, lifestyles, behaviors, and communication styles, students were initially assigned to project teams using one of three conditions: (1) random assignment (control), (2) a “most matches” condition maximizing similarity between students, and (3) a “diverse communication styles” condition designed to balance differing interaction preferences. After an initial collaboration period, students were given the opportunity …

Neurodiversity In The Workplace: Organizational Approaches To Supporting Neurodiverse Employees, Madison Vasquez

M.S. in Leadership

Despite growing conversation around neurodiversity in the workplace, many organizations lack clear understanding and structured strategies to support neurodivergent employees. This study examines existing research on how organizations can more effectively support neurodiverse employees across the employee lifecycle. Using a qualitative literature review, this study addresses the research question by examining literature on neurodiversity within workplace contexts. This includes investigating common representations of neurodiversity and reviewing the strengths and challenges of neurodiverse individuals, including those who have autism, ADHD, and other forms of neurodivergence. The study also reviews workplace barriers, support strategies, and organizational outcomes identified across the literature. Key …

Kroc Ipj Border Fellows Report 2024 — English, Rebeca Cázares Adame

Kroc IPJ Research and Resources

The Kroc Border Fellows Program brings together change agents from academia, civil society, the public sector, and the private sector to build a more inclusive and peaceful Mexico-U.S. border region through action-oriented research and meaningful community partnerships.

The non-residential fellowship spans 10 months and provides financial and technical support for Fellow-designed and -implemented projects. This model reflects a core belief that those closest to border communities' challenges are best positioned to develop effective solutions — and that lasting change must be built on existing community assets and strengths.

Throughout the fellowship, cohort members meet regularly to foster collaboration, mutual learning, …

Healing Words: A Resilience Memoir By The Watsonville Women, Teresa L. Munoz

Capstone Projects and Master's Theses

Women in Watsonville face preventable health risks exacerbated by limited access to consistent physical activity and holistic wellness practices. This capstone project was conducted in collaboration with a local non-profit organization, Growing Greatness, that provides wellness-focused programming in organized group activities. This program serves Watsonville families and primarily supports women from underserved communities who are at greater risk of chronic health conditions due to socioeconomic and environmental factors. This project developed a memoir that documents the participants' experiences in activities such as bike riding, camping trips, and retreats that include yoga, hiking, tai-chi, meditation and other restorative activities. The purpose …

Leading The Choreography: Preserving Creative Agency In Ai-Supported Problem-Solving, Mikhaila Ackerbauer

Creativity and Change Leadership Graduate Student Master's Projects

As artificial intelligence tools become increasingly present in creative and problem-solving contexts, a critical question emerges: how can users engage with AI in ways that preserve rather than erode their own creative capacity? This project explores that question through research synthesis, practitioner conversations, coursework, international conference presentations, and the development of custom AI chatbots trained in the Creative Problem-Solving process. The central finding is a theoretical triangle comprising three interdependent capacities: autonomy, creative self-efficacy, and critical thinking. Grounded in Rhodes' (1961) Four P's framework, the triangle sits within the Person dimension. Convergent themes across the literature, practitioner conversations, and direct …

Informe Del Programa De Border Fellows Kroc Ipj 2024 — Español, Rebeca Cázares Adame

Kroc IPJ Research and Resources

El Programa de Border Fellows del Kroc reúne a agentes de cambio provenientes del ámbito académico, la sociedad civil, el sector público y el sector privado para construir una región fronteriza México-Estados Unidos más inclusiva y pacífica, a través de investigación orientada a la acción y alianzas comunitarias significativas.

La beca, de carácter no residencial, tiene una duración de 10 meses e incluye apoyo financiero y técnico para proyectos diseñados e implementados por los propios Fellows. Este modelo refleja una convicción fundamental: quienes están más cerca de los desafíos que enfrentan las comunidades fronterizas son quienes mejor pueden desarrollar soluciones …

Rooted In Purpose: Understanding Volunteer Motivations And Preferences In University Forest Stewardship, Lydia N. Heisel

All Theses

In an era of growing reliance on community support in public lands, this study explores the relationship between volunteer motivations and preferences for engagement in university forest management. The research draws from survey data collected from visitors to the Clemson University Forest (CUF), a 17,500-acre educational and research forest in South Carolina, incorporating the Volunteer Functions Inventory (VFI) to assess six motivational dimensions alongside preferences for volunteer program structures, activity types, communications, and sustained engagement intentions.

Using quantitative segmentation analysis, this study identified five distinct motivational profiles within the CUF visitor population through k-means cluster analysis of approximately 180 forest …

What Makes Leaders In Human Services Effective? A Pilot Study Linking Systems Thinking, Perspective-Taking, And Leadership Success, Ryan Witterschein

Journal of Nonprofit Innovation

Leadership effectiveness is a persistent challenge in human services nonprofits, where organizations serving individuals with disabilities and complex needs have grown dramatically but lack validated tools for assessing the cognitive competencies that distinguish effective leaders. This quantitative pilot study introduces the ABA Leadership Assessment Tool version 2.0 (ABLA 2.0), a 48-item instrument integrating transformational and transactional leadership frameworks with three constructs from Relational Frame Theory—perspective-taking, temporal reasoning, and systems thinking. Eight Board Certified Behavior Analysts in organizational leadership roles completed the assessment, yielding 100% completion and strong preliminary reliability across all subscales (α = .71–.94). Leaders who demonstrated stronger cognitive …

How Managers Build Employability: A Qualitative Study Of Networking Competence And Personal Brand, Weronika Szymkiewicz, Marzena Fryczyńska

European Management Studies

Purpose: The purpose is to explain and assess the connections between phenomena such as manager’s networking competence, personal brand, and employability.

Methodology: A qualitative study (IDI) was conducted using semi-structured interviews. The interviews were carried out using ICT tools among managers in Polish enterprises (N=13) and analysed using MAXQDA software. The data were complemented by literature review. Inductive reasoning was used.

Findings: Professional networks are used to reach new job offers or allow to skip some stages of recruitment. Competences, knowledge and experience turned out to be more important for keeping employment. Personal brand was more often …

Gender Norms, Socio-Organizational Ergonomics, And Female Labor Force Participation In South Asia, Huma Maqsood, Nor Fatimah Che Sulaiman, Suriyani Muhamad, Nor Aizal Akmal Binti Rohaizad, Sana Mukhtar

The Qualitative Report

Socio-organizational ergonomics encompasses workplace social and cultural factors that influence inclusion, performance, and well-being. Gender-based socio-organizational ergonomics has both microeconomic and macroeconomic implications. In this context, underutilization of women’s economic potential, evidenced by low female labor force participation, emerges as a critical factor that compromises sustainable growth in developing countries. To study the phenomenon, we examined the impact of gender norms on socio-organizational ergonomics and female labor force participation in South Asia. Qualitative data from in-depth interviews with 20 female participants are thematically analyzed using Braun and Clarke’s TA framework. Our findings highlight that socio-organizational ergonomics in South Asia is …

Transformational Leadership In Higher Education, Dr. Jewel Hale, Jr., Kristi Apostel

Tapestry: Journal of Research in Education

A crisis can highlight the critical need for resilient leadership within higher educational settings. Educational leaders encounter extraordinary difficulties, ranging from different learning options to prioritizing the well-being of both staff and students, necessitating flexible and innovative methods. By exploring how school leaders apply transformational techniques in actual educational environments, this article addresses the impact of the four I’s of transformational leadership, idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration, on building educator resiliency, sustaining school effectiveness, and promoting student achievement in higher education.

Silent Detonations: Redirecting Focus, Preserving Identity, And Leading Under The Weight Of Microaggressions, Ray Lavan

Tapestry: Journal of Research in Education

African American educational leaders consistently navigate racial microaggressions that challenge their focus, identity, and well-being. This study explores how these leaders deploy attention to manage the emotional weight of microaggressions in K-12 public school settings. Using Gross’s emotion regulation theory and Sue’s taxonomy of racial microaggressions, this qualitative phenomenological study examines how attentional deployment serves as both a shield and constraint. Data from the African American leaders reveal that silence, background processing, selective focus, and redirection to professional goals are common strategies to sustain composure. These strategies protect leaders in the moment but create emotional strain, identity conflict, and cumulative …

Fierce Leadership-Perspectives Of Black Women Educational Leaders: A Transcendental Phenomenological Study, Janice Taylor, Dianne Reed

Tapestry: Journal of Research in Education

The authors of this transcendental phenomenological study aimed to describe the lived experiences of Black women based on their perceptions, values, and beliefs about the complexities of leadership and the kind of leadership required to succeed in their respective roles, as educational leaders. This study was framed by the adaptive leadership theory. Adaptive leadership recognizes the need for leaders to stay flexible and resilient in fast-paced environments (Nelson & Squires, 2017). The three Black women leaders in this study were fierce adaptive leaders. The information acquired from this study is significant and highlights how Black women educational leaders developed the …

Being-Their-Ship: A Presence-Based Model Of Human-Centered Leadership, Ricky J. Martinez

Tapestry: Journal of Research in Education

Being-Their-Ship describes a presence-based approach to leadership grounded in lived experience rather than positional status. Developed over years of service in rural education, the framework highlights leadership as a relational practice grounded in steadiness, quiet support, and a willingness to take responsibility for others. Drawing from autoethnography and narrative inquiry, the framework articulates four interconnected dimensions: Caring-Ship, Loving-Ship, Load-Ship, and Being-There-Ship, that define leadership not through authority but through consistent action and cultural trust. Each dimension reflects how leadership emerges when individuals become a stabilizing presence, absorb burdens that others would otherwise carry, and remain committed to a community through …

Research Literacy And Research Production Skills As Core Competencies In Leaders, Kk O'Byrne

Tapestry: Journal of Research in Education

No abstract provided.

Intersecting Identities: The Leadership Journeys And Challenges Of Black Women Senior Leaders In Southern U.S. Predominantly White Institutions, Quizanae' Y. Cooper

Electronic Theses and Dissertations

This study looked at what Black women in high‑level leadership roles are experiencing at predominantly White institutions in Texas and Florida now that diversity, equity, and inclusion (DEI) policies have been rolled back. Using Black feminist theory and intersectionality as the foundation, the research focused on how race and gender shape their leadership, their decision‑making, and the ways they navigate their careers. Through in‑depth interviews with 10 Black women in executive positions, the study uses a narrative approach to understand their stories. Eight major themes emerged, and many participants explained that losing DEI initiatives created new obstacles, reduced support systems, …

C.A.S. Full Assessment Report: State Of Florida Government Portal, Delante Clark

Graduate Scholarship and Creative Works

The purpose of this assessment is to evaluate the cognitive overhead, transparency, and attentional integrity of

official State of Florida digital interfaces using the Cognitive Attentional Standards (C.A.S.) platform.

While the Florida Digital Bill of Rights (FDBR) establishes strict regulatory guardrails for consumer data

transparency, tracking opt-outs, and attentional safeguards, the State of Florida explicitly exempts its own

government agencies, public universities, and non-profit entities from complying with these rules.

This assessment serves to investigate the tension between legislative intent and government execution. By

analyzing public sector websites through the C.A.S. platform, this project will establish a “state-enforced vs.

state-executed” …

The Use Of Performance Feedback To Decrease Latency Of Clinical Documentation, Taylor Reynolds

Graduate Theses/Dissertations

Organizational behavior management (OBM) applies behavior-analytic principles to workplace settings. This study evaluated the effects of performance feedback on documentation latency among full-time staff in an ABA clinic. Reducing documentation latency is intended to improve the timeliness and accuracy of clinical documentation and to reduce risk related to non-reimbursement and liability. An ABABC design was used to evaluate the effects of performance feedback and the addition of a lottery reinforcement system on documentation latency. For each participant, the sequence consisted of a standard feedback phase (A), an enhanced feedback phase (B), a return to standard feedback phase (A), a reintroduction …

Understanding Workplace Psychological Safety Among Latina Professionals: An Exploration Of Intersectional Experiences, Michal Tapia

Theses and Dissertations

Latina professionals represent one of the fastest-growing segments of the U.S. workforce, yet they remain disproportionately underrepresented in executive and C-suite roles. This disparity reflects structural conditions that shape access to voice, support, advancement, and decision-making authority.

This mixed-methods study examined psychological safety among 145 Latina professionals across the United States, defined as the belief that one can speak up, ask for help, disagree, or raise concerns without fear of negative consequences (Edmondson, 1999, 2019). The study explored how identity, relationships, leadership, workplace support, inclusion, mentorship, and structural barriers shape psychological safety at work.

Quantitative analyses showed that workplace support …

Growing With Purpose: An Organizational Life Cycle Analysis Of Capacity, Strategy, And Client Centered Practices, Jackie Robinson Brock, Stacy Wilson, Yadira Guerrero-Adams

Doctor of Education Capstones

Single parent families and the costs associated with child care are on the rise. The burden of single parenthood and child care costs is not limited to financial strain; emotional and psychological stressors create an additional “burden of care” (Ha et al., 2015) that is a significant factor in single-parent households. The capstone project team worked with a Virginia-based nonprofit dedicated to supporting middle income single parent families experiencing an undue burden of financial hardship amid rising child care costs. The capstone project team used an improvement science approach (Hinnant-Crawford, 2020), parallel convergent mixed methods, design, and the organizational life …

Design Thinking For Corporate Social Responsibility Program Proposal Creation, Michelle "Mindy" D. Danovaro

University of the Pacific Theses and Dissertations

This qualitative study used action research to explore how the use of design thinking engaged employees in the creation of a corporate social responsibility (CSR) program proposal in a small- to medium-enterprises (SME) in the Sacramento region of California. The purpose of the study was to assess whether employee participation in a design thinking exercise could improve employee perception of engagement, inclusion, and reciprocity during the CSR program proposal creation. The study was grounded in social exchange theory, stakeholder theory, and design thinking methodologies. The iterative research process followed action research cycles (i.e., plan, act, observe, and reflect) integrated with …

Behind The Badge: Effects Of Stress And Trauma In Policing -- Understanding The Importance Of Evidence-Based Prevention, Early Intervention, And Wellness Programs, Jessica Rolshouse

Master of Arts in Human Services

Law enforcement officers are exposed to occupational stress and trauma routinely and at rates that far exceed the general population. This chronic exposure places them at risk for physical and psychological injury and negative outcomes to include mental health disorders including burnout, anxiety, depression, and PTSD. Prolonged exposure to occupational stress and trauma also increases the risk of suicidal ideation and dying by suicide, the most tragic outcome of the stress law enforcement officers face. This literature review focuses on individual risk factors, occupational stress, and trauma, and the development of mental health disorders in law enforcement officers. It also …

Becoming A Social Worker: A Journey Through Community, Justice, And Recovery, Willow Coefield

Graduate Student Portfolios, Professional Papers, and Capstone Projects

This portfolio is the culminating project for the Master of Social Work program at the University of Montana and demonstrates advanced integrated practice through coursework, practicum, and professional experience. It is organized into an introduction, theoretical orientation, and focused sections on trauma‑informed care and rural and Indigenous contexts of practice, followed by a mapping of portfolio artifacts to core elements and competencies, a conclusion, references, and appendices of key graduate assignments. Drawing on artifacts such as positionality work, case studies, diagnostic assessment, group design, program evaluation, policy analysis, and leadership projects, the portfolio illustrates growth in ethical and professional behavior, …

Journey Through, Cathan B. Tautfest

Graduate Student Portfolios, Professional Papers, and Capstone Projects

Journey Through is the Master's Portfolio for the University of Montana for Author Cathan Tautfest. This paper serves as the capstone graduation requirement for students of the School of Social Work. Over the final semester of the Master's program, this Portfolio was created, reviewed by committee, and defended before its publication. This Portfolio is a culmination of three years and thousands of hours to demonstrate mastery of the ten Social Work competencies, the elements of Social Work Practice, and critically reflect on time spent in the School of Social Work's Master's of Social Work (MSW) program. This Portfolio reflects on …

Investigating Workplace Management Conditions Influence On Interpreter Motivation And Interpretive Program Performance, Jessica M. Henry

All Theses

Organizations, including non-profit and government agencies such as the National Park Service and nature centers, that provide informal education (also known as interpretation) seek ways to achieve their mission and enhance their organizational performance (Anderson et al., 2022; Weiler & Ham, 2010). For informal education organizations that provide interpretation to visitors, one measure of organizational performance is the achievement of an organization’s desired visitor outcomes. Theory suggests that positive organizational performance is associated with positive workplace management conditions and high employee motivation. Thus, this study explored the relationships between interpreters’ perceptions of workplace management conditions, motivation, and performance on interpretive …