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International and Intercultural Communication Commons™
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Full-Text Articles in International and Intercultural Communication
Cooperative Struggle: Re-Framing Intercultural Conflict In The Management Of Sino-American Joint Ventures, Kathleen J. Krone, Sarah Steimel
Cooperative Struggle: Re-Framing Intercultural Conflict In The Management Of Sino-American Joint Ventures, Kathleen J. Krone, Sarah Steimel
Department of Communication Studies: Faculty Publications
Sino-American economic joint ventures are most often studied through a lens of technical rationality that typically emphasizes organizational efficiency, reduces culture to a manageable resource, and views conflict as discrete disruptions requiring efficient handling. Here, we conceptualize Sino-American business partnerships as sites of struggle where co-managers' accounts of intercultural disagreements reveal friction around action, voice, interests, and identity. We propose cooperative struggle as a critical management practice for working creatively with the multiple forms of difference that arise in this organizational form.
Dialectic Tensions Experienced By Resettled Sudanese Refugees In Mediating Organizations, Sarah Steimel
Dialectic Tensions Experienced By Resettled Sudanese Refugees In Mediating Organizations, Sarah Steimel
Department of Communication Studies: Faculty Publications
An increasing number of global migrants are refugees who have fled religious, racial, ethnic, or other political persecution. As these refugee populations have grown, governmental and nonprofit organizations have emerged to help mediate the resettlement experience. The current study explores the dialectical tensions Sudanese refugees face in communicating with the organizations designed to make their resettlement successful. Sudanese refugees participated in semistructured interviews about their experiences communicating with mediating organizations. Four dialectical tensions emerged from participants’ stories about their communication in and with mediating organizations: (a) dissemination and dialogue, (b) emancipation and control, (c) empowerment and oppression, and (d) integration …