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Organizational Communication

Theses/Dissertations

2023

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Full-Text Articles in Communication

Exploring Local Elected Officials' Capacity To Govern Effectively, Mario King Dec 2023

Exploring Local Elected Officials' Capacity To Govern Effectively, Mario King

Dissertations

A successful local government exemplifies inclusivity, innovation, and deliberate decision-making, all advancing responsible management of taxpayers' resources. In this qualitative investigation, a phenomenological approach is employed to delve into the lived experiences of local elected officials. The aim of this study was to gain insights into the capacity of these local elected officials for success in governance. Subsequently, the insights from these local elected officials' experiences are harnessed to evaluate their influence and impact on municipal performance.

The management of municipal performance encompasses the provision of social services, the maintenance of fiscal operations, and adherence to statutory obligations (Avellaneda, 2008). …


Designing A Drama-Based Arts Ministry For The North 10th And Treadaway Church Of Christ, Curtis Alexander King Dec 2023

Designing A Drama-Based Arts Ministry For The North 10th And Treadaway Church Of Christ, Curtis Alexander King

Doctor of Ministry Theses

The North 10th and Treadaway Church of Christ (“Treadaway”) is a small, predominantly African American congregation located in Abilene, Texas, home of Abilene Christian University (“ACU”) and several other institutions of higher learning. Considering ACU’s Church of Christ heritage and continued affiliation with the Churches of Christ, it is no surprise that Treadaway has often served as a “home away from home” congregation for ACU students and recent graduates who choose to remain in the city. The level of integration of the students from ACU and other local colleges into the life and ministry of Treadaway has varied greatly over …


The Alumni Base Holds The Institution In Their Heart: Alumni Decision Making And Communication Strategies During University Leadership Change, Brandy Cox Jackson Dec 2023

The Alumni Base Holds The Institution In Their Heart: Alumni Decision Making And Communication Strategies During University Leadership Change, Brandy Cox Jackson

Graduate Theses and Dissertations

The purpose of the research was to understand how alumni executives make decisions and formulate communication strategies during university leadership change. The research was based on the trends found by the American Council on Education that the tenure of the college president has been on the decline since 2006 and is currently 5.9 years. Multiple factors have been identified in the literature that have led to this decline. The research focused on the largest constituency of most universities, its alumni base, and provides context and a description of decision making and communication strategies for alumni executives navigating leadership change. The …


Navigating Leadership Pathways: Learning Module Development, Alana Skogen Dec 2023

Navigating Leadership Pathways: Learning Module Development, Alana Skogen

Agricultural Education, Communications and Technology Undergraduate Honors Theses

Navigating Leadership Pathways is an innovative learning initiative designed to address the challenges and barriers faced by women in their pursuit of mid to high-level leadership positions. Comprising three self-paced modules, this project delves into the intricate landscape of gender bias, second-generation biases, and cultural norms that hinder women's progression in the workplace. Drawing on extensive research and real-world insights, each module provides a dynamic and interactive learning experience.

Module 1: Introduction to Gender Bias in Leadership

This module lays the foundation by exploring second-generation biases, leadership style differences between men and women, the glass ceiling, diversity, and inclusion. Participants …


An Imc Plan For The Blue Dolphin Company, A Local Nonprofit, Allison Evelyn Campbell Dec 2023

An Imc Plan For The Blue Dolphin Company, A Local Nonprofit, Allison Evelyn Campbell

Journalism

Alan Godley's journey into marine preservation began as a dock boy, a role that brought him face-to-face with the environmental impact of boat cleaning practices. Witnessing the washing of harsh chemicals into the ocean and waterways fueled his environmental consciousness. Years later, he founded the Blue Dolphin Company in 1989, an “organization focused on furthering the awareness of whales and dolphins, and all marine life … [supporting] the rehabilitation and release of marine mammals and other wildlife”. Over the three decades, Mr. Godley has operated this nonprofit and small business, leveraging educational initiatives to inform people of all ages about …


Research Project Poster Presentation: Cultural Normalization Of Risk?: Exploring Brain Injury In The National Football League Using Sociocultural Analysis, Ali V. Willing, Jafra D. Thomas Oct 2023

Research Project Poster Presentation: Cultural Normalization Of Risk?: Exploring Brain Injury In The National Football League Using Sociocultural Analysis, Ali V. Willing, Jafra D. Thomas

Kinesiology and Public Health

Background. This presentation began as an undergraduate end-of-term course project focused on sport, media, and American popular culture (April to June 2023). The poster presentation was originally presented at the 2023 annual conference of the Southwest Chapter of the American College of Sports Medicine (SWACSM), following peer-review acceptance of the project summary statement (i.e. abstract) for conference presentation.

Purpose. The presentation is published here to Cal Poly Digital Commons as a resource to future students and professionals studying topics covered in the presentation (e.g. sociological theories, cultural values and risks, sports ethic).

Resources. This webpage has several resources described below. …


Police Officers’ Perspectives On The Death Of George Floyd By Minneapolis Police Officers: A Descriptive Study, Janet Henderson Sep 2023

Police Officers’ Perspectives On The Death Of George Floyd By Minneapolis Police Officers: A Descriptive Study, Janet Henderson

Electronic Theses and Dissertations

On May 25, 2020, four Minneapolis police officers reported to the location where an African American man had been accused of trying to use a counterfeit $20 bill in a convenience store. After being taken outside of the store, the man, George Floyd, was eventually placed in the back of a police patrol car, after he was handcuffed. Saying he was claustrophobic and resisting arrest, Mr. Floyd was removed from the patrol car, and placed on the ground on his stomach. One of the patrol officers, the most senior officer present, and a field training officer, placed his knee on …


Lead Self To Lead Others: Intersection Of Courage, Self-Awareness, & Leadership Communication For Self-Leadership & Development, Maribel Paulino Aug 2023

Lead Self To Lead Others: Intersection Of Courage, Self-Awareness, & Leadership Communication For Self-Leadership & Development, Maribel Paulino

Student Theses and Dissertations

Toxic workplaces are recognized as the strongest predictor of attrition and turnover, contributing to global disengagement (70% of team engagement is attributed to managers who are also quietly quitting) particularly by way of workplace cultures, pay and benefits, and employee well-being. A recent workplace research study suggests that 59% of the global workforce is disengaged, 44% is experiencing record high stress levels, 21% is experiencing anger, 56% is struggling, and 24% feel cared for; meanwhile, global disengagement is costing the global economy a substantial $8.8 trillion dollars. As the world continues to evolve, leaders must forge ahead continuously shifting how …


From Epistemic Bubbles To Generative Possibilities: Knowledge Leadership And Knowledge Mobilization For Child And Youth Care Practicum Education, Carys Cragg Aug 2023

From Epistemic Bubbles To Generative Possibilities: Knowledge Leadership And Knowledge Mobilization For Child And Youth Care Practicum Education, Carys Cragg

The Dissertation in Practice at Western University

Child and Youth Care (CYC) Practicum Education (CYCPE) operates in more than 40 public postsecondary institutions (PSI) across Canada. CYC educators instruct and assess, while supervisors mentor thousands of students at child, youth, and family-serving organizations. As an emerging profession, CYC does not yet experience well-established governance, widespread postsecondary research infrastructure, nor public recognition, leaving CYCPE with threats to its credibility and existence. Despite individual CYC educators’ and programs’ extensive professional knowledge, we lack CYC-specific CYCPE organizational knowledge. This problem of practice (PoP) limits CYC educators’ ability to inform, improve, and innovate upon CYCPE’s design and delivery. This organizational improvement …


Pandemic Collaborative Governance Facilitation: A First Look At Covid-19'S Impact On Collaborative Governance, Amelia Webb Jun 2023

Pandemic Collaborative Governance Facilitation: A First Look At Covid-19'S Impact On Collaborative Governance, Amelia Webb

University Honors Theses

The COVID-19 pandemic has had a profound effect on Collaborative Governance Facilitation, prompting a need to examine continuing impacts and repercussions. This study investigates the effects of COVID-19 on Collaborative Governance Facilitation by exploring the perspectives of facilitators who worked through this period. Using a qualitative approach, and incorporating elements of Grounded Theory and Phenomenology, a focus group was conducted with facilitators operating in the greater Pacific Northwest that identified several emerging themes and patterns in the facilitators' pandemic experiences. The analysis revealed significant insights in several key areas: the assessment phase, pace and productivity, equity and demographic differences, building …


Advising Communication In Finance, Jordan J. Schumann Jun 2023

Advising Communication In Finance, Jordan J. Schumann

Communication Studies

Communication is an important factor in relationships. When it comes to financial advising and the advisors’ relationship with their clients, it is no different. However, the driving factor of what makes a client choose one advisor over another remains in question. As such a question builds: what does an advisor do to maintain a client and promote gaining new ones? This study examines the experiences current advisors have had in their respective careers. To examine this topic, communication theories (Social Cognitive Theory, Source Credibility Theory, and Uncertainty Reduction Theory) are called upon to inform the outcomes of advisors' experiences. The …


Social Media Reactions To Apologies From Public Figures, Brands, And Companies And Its Impact On Reputation, Melissa N. Dolan Jun 2023

Social Media Reactions To Apologies From Public Figures, Brands, And Companies And Its Impact On Reputation, Melissa N. Dolan

Student Theses and Dissertations

Apologies issued by public figures, brands, and companies after a scandal or public perception of wrongdoing are common occurrences that have a significant impact on a brand's overall reputation. The impact on reputation hinges on how apologies are dissected and criticized by audiences on social media, which in turn influences public opinion and perception of the brand, company, or public figure. Furthermore, social media has exacerbated condemnation or support for public apologies, because it provides a platform for public discourse on the matter. Apologies are powerful tools that can be effective if implemented well or can be detrimental to a …


How Exemplary Chief Nurse Executives Utilize The Six Domains Of Conflict Transformational Strategies To Establish Common Ground And Produce Breakthrough Results, Michael Thompson May 2023

How Exemplary Chief Nurse Executives Utilize The Six Domains Of Conflict Transformational Strategies To Establish Common Ground And Produce Breakthrough Results, Michael Thompson

Dissertations

Purpose: The purpose of this phenomenological method study was to identify and describe strategies that exemplary chief nurse executive leaders use to identify and establish common grounds to produce breakthrough results in healthcare by using the six domains of transformational conflict strategies: collaboration, communication, emotional intelligence, ethical behaviors, problem solving, and shared interest.

Methodology: As a part of the thematic phenomenological study, the research identified and described the lived experiences of eight exemplary chief nurse executive leaders in health care who used conflict transformational strategies to find common ground to produce breakthrough results. The target population for the study included …


Cultivating Reproductive Small Group Leaders Within Southwest Church, Springboro, Ohio, Roger D. Hendricks May 2023

Cultivating Reproductive Small Group Leaders Within Southwest Church, Springboro, Ohio, Roger D. Hendricks

Doctor of Ministry Theses

ABSTRACT

This project was designed to address an ongoing challenge within the Southwest Church (SWC) in Springboro, Ohio. The specific challenge that SWC leaders have faced throughout the twenty-five-year history of the church is to continually increase the number of small group options within a growing congregation. Small groups have been identified as the primary vehicle for SWC members to grow as disciples of Jesus Christ. This congregational emphasis has led to the good dilemma of having more individuals willing to participate than lead weekly small groups. In the past few years, SWC leaders have identified the need for the …


Recovering A Missional Ecclesiology: A Framework For Reviving Congregational Mission Within The Baptist Union Of Victoria, Gayle Hill May 2023

Recovering A Missional Ecclesiology: A Framework For Reviving Congregational Mission Within The Baptist Union Of Victoria, Gayle Hill

Doctor of Ministry Theses

ABSTRACT This project is an intervention to develop a theological and theoretical framework

that will become the foundation for a future curriculum for recovering a missional ecclesiology for the pastors of the Baptist Union of Victoria (BUV). Despite mission being central to the overall vision of the BUV, declining numbers, the post-COVID context in Victoria, and an overarching post-Christian and pluralistic context have significantly challenged the centrality and functioning of mission across our denomination. The impetus of this project was the observation that our churches were floundering rather than flourishing in the missional space. Many chronic and acute provocations were …


The Relationship Between Family Communication Patterns, Conflict Strategies, And The Development/Management Of Eating Disorders, Ana Moyers May 2023

The Relationship Between Family Communication Patterns, Conflict Strategies, And The Development/Management Of Eating Disorders, Ana Moyers

Honors College Theses

Eating disorders persist as one of the most prominent psychological and physiological illnesses among young adults and adolescents. Nonetheless, most research in the field focuses on external factors that influence the development of these disorders such (i.e., social media and an idolized body image). There is less research to investigate the role of an individual’s environment, more specifically the family dyad and communication related to such eating disorders. The family unit remains, often, the primary means of socialization for individuals during developing years, thus, this study seeks to expand on how current family communication and family climate contribute to eating …


Tied Together, Eiko Nishida May 2023

Tied Together, Eiko Nishida

Theses and Dissertations

The paper is about a site-specific installation that questions a viewer’s norms and perspectives, through the use of multilingual newspapers as a sculptural material.


Redefining Anger For Sexual And Gender Minorities Using Art As A Visual Voice, Kirsten Ranheim May 2023

Redefining Anger For Sexual And Gender Minorities Using Art As A Visual Voice, Kirsten Ranheim

Expressive Therapies Capstone Theses

Art therapy is an increasingly popular approach for addressing trauma and anger in clinical settings. This literature review explores the connections between art therapy, trauma, gender, and anger, drawing on a range of studies and theoretical perspectives. Background is provided on the history of anger within the context of societal institutions, interpersonal power dynamics, psychiatric nosology, and social justice movements. The review concludes that art therapy is ideally suited as a trauma-informed approach to addressing anger in the therapeutic setting. This is due to the unique opportunities that art making provides for helping individuals express and process their emotions nonverbally, …


Executing Vision: Operationalizing The Vision Statement Of Logos Preparatory Academy In Sugar Land, Texas, Jason Henderson May 2023

Executing Vision: Operationalizing The Vision Statement Of Logos Preparatory Academy In Sugar Land, Texas, Jason Henderson

Doctor of Ministry Theses

This thesis addresses the problem of finding a way to operationalize the vision statement of Logos Preparatory Academy. Logos Preparatory Academy (Logos Prep) is a school of around six hundred students located in Sugar Land, Texas. After interviewing some of the school founders and student leadership and examining documents from the founding of the school, it became evident Logos Prep is a school in need of a more efficient and effective way to execute the vision statement of “Families and students making an impact for Christ” through the goals set forth in their Portrait of a Graduate. Using the works …


Tell Me The Old, Old Story: An Educational Curriculum For Junior Week At Christian Youth Encampment, Justin Lance Simmons May 2023

Tell Me The Old, Old Story: An Educational Curriculum For Junior Week At Christian Youth Encampment, Justin Lance Simmons

Doctor of Ministry Theses

The purpose of this project was to create a curriculum framework for the Junior Week of camp at Christian Youth Encampment (CYE) in DeRidder, LA. The initial step in this project was to develop information on the ministerial context of CYE by investigating its history and interviewing those who have experienced camp both as campers and staff. Next, an examination of theological and theoretical foundations was made, considering the history of narrative in the instruction of children both for Israel and the church. Also, the concept and practices of narrative and its usefulness as a pedagogical tool were explored. Using …


Argentine Women’S Narratives Of Leadership, Ileana Andrea Mocciola May 2023

Argentine Women’S Narratives Of Leadership, Ileana Andrea Mocciola

Electronic Theses and Dissertations

The present study investigated and examined the narratives of Argentine women leaders while obtaining and exercising leadership positions. This research was based on narrative theory and the feminist standpoint theory. Argentine female participants (N = 10) were subject to interviews that overall lasted 600 minutes and were conducted through the Zoom platform. Fifty-five pages of single-spaced transcripts were analyzed and studied. The results of this study revealed that Argentine women face major challenges when it comes to tokenism, exclusion, mentorship, and stereotypes that prevent and limit them from reaching and succeeding in leadership positions.


Developing The Food Navigator Role At Everyone's Harvest, Chase Rodriguez May 2023

Developing The Food Navigator Role At Everyone's Harvest, Chase Rodriguez

Capstone Projects and Master's Theses

Everyone’s Harvest (EH) is a 501(c)(3) non-profit that operates farmers’ markets. In order to reduce hunger in Monterey County, Everyone's Harvest offers several food assistance programs for low-income people including the Market Match (MM) incentive program which matches CalFresh money, modern day food stamps, dollar for dollar. The problem is that in Monterey County 1 in 4 adults and 1 in 3 children are food insecure. The purpose of the Food Navigator (FN) at EH is to engage with the local community and connect low-income people with food assistance resources, primarily the MM program. This project was a role development …


Stakeholders And Stakeseekers’ Perceptions Of Cultural Violations And International Crisis Communication, Najwa Nishaa Albaqami May 2023

Stakeholders And Stakeseekers’ Perceptions Of Cultural Violations And International Crisis Communication, Najwa Nishaa Albaqami

Masters Theses

Applying the expectancy violation theory (EVT) to the crisis communication context, this research explores to what extent stakeholders and stakeseekers’ perceive violations in an international crisis context. Specifically, this study investigated to what extent organizations stakeholders and stakeseekers’ perceive cultural and expectancy violations in an international crisis. Through a case study that analyzed tweets, web blogs, and The New York Times articles, this study identified that the cultural violation theme has two components, including (1) perceived responsibility and harshness of the violation and (2) damage done by the company’s transgression. Whereas expectancy violation theme included (1) frequent use of verbal …


Transforming Black Students’ Higher Education Experiences And Lives: A Proposal For The Csu, Don Lundy May 2023

Transforming Black Students’ Higher Education Experiences And Lives: A Proposal For The Csu, Don Lundy

Electronic Theses, Projects, and Dissertations

For decades, a racial “achievement gap” has persisted in U.S. higher education. Specifically, White students have outperformed Black students on a number of indicators, including college admissions, standardized test scores, and graduation rates. This graduate project considers several explanations for this persistent inequity. The root of the problem, it argues, is U.S. higher education’s history of racism and exclusion and the oversaturation of whiteness in these institutions. In other words, U.S. higher education was built for and continues to serve White students at the expense of Black students. Historically Black Colleges and Universities (HBCUs) show us that when whiteness is …


Exploring Avenues On Social Media For Public Health Organizations To Connect With The Lgbt+ Community, Louisa Glazunova May 2023

Exploring Avenues On Social Media For Public Health Organizations To Connect With The Lgbt+ Community, Louisa Glazunova

All Theses

There has been a significant increase in the number of nonprofit organizations that focus on health and wellness in the United States. These organizations center on creating and maintaining relationships with stakeholders through various approaches. One of these approaches is to use social media marketing to connect with their target audience and promote engagement with provided services and informational content. This study analyzed how sources of content on social media impact the LGBT+ community's perception of their relationship with a nonprofit organization specializing in LGBT+ health and well-being. An organizational-public relations and social media marketing framework was adapted to analyze …


Making Of Wars: Analysis Of The Franchise Management Of God Of War And Gears Of War, William Seaton May 2023

Making Of Wars: Analysis Of The Franchise Management Of God Of War And Gears Of War, William Seaton

All Theses

Two of the most prominent franchises in the video game industry are God of War and Gears of War. These franchises, produced by Sony Interactive Entertainment (SIE) and Xbox Game Studios (XGS), respectively, and their presentation through company blogs offer insight into the franchise management strategies and franchise conceptualizations that their parent companies have. Understanding these franchising aspects furthers knowledge on how these companies, two of the three largest video game producers, engage in franchising behaviors through discourse. Utilizing a framework of the discourse of franchise paratexts, this thesis examines those franchising tactics and discursive frames that the companies …


Smells Like Team Spirit: How To Foster Psychological Safety And Enhance Team Creativity, Shannon S. Burrows May 2023

Smells Like Team Spirit: How To Foster Psychological Safety And Enhance Team Creativity, Shannon S. Burrows

Creativity and Change Leadership Graduate Student Master's Projects

Creativity is one of the most sought-after skills of the 21st century, yet team members may be reticent to contribute to creative problem-solving out of fear of ridicule, retribution, or because of rigid hierarchical team structures. However, psychological safety is the underpinning of creativity; without it a culture of silence prevails, mistakes go unreported, and team creativity languishes. But how do leaders cultivate psychological safety in their teams? This project seeks to answer that question. Although the term “psychological safety” has become common in the corporate lexicon, misconceptions abound. Through the creation of a short, animated video, this project …


Humanizing Hunger: Impacts Of The Covid-19 Pandemic On Food And Healthcare Access In Northern New England, Malarie B. Mcgalliard Apr 2023

Humanizing Hunger: Impacts Of The Covid-19 Pandemic On Food And Healthcare Access In Northern New England, Malarie B. Mcgalliard

Food Systems Master's Project Reports

Rural communities have historically faced higher levels of food insecurity and lower healthcare access than their urban counterparts. The COVID-19 pandemic has further exacerbated the challenges of accessing adequate and equitable food and healthcare resources, especially in rural pockets of poverty. Maine and Vermont are the most rural states in the US with over 61% of both populations living in rural areas. Drawing from recent 2022 survey data collected by the National Food Access COVID Research Team (NFACT), this project will seek to contextualize the impacts of the COVID-19 pandemic on food and healthcare accessibility in Northern New England. The …


Tearing Down And Building Up In The Contemporary Workplace: How Reflective Writing Inspires Workplace Learning And Well-Being, Gina R. Pell Apr 2023

Tearing Down And Building Up In The Contemporary Workplace: How Reflective Writing Inspires Workplace Learning And Well-Being, Gina R. Pell

PhD in Organizational Leadership

Continuous learning is critical for workers and organizations, but traditional learning strategies may be less effective as constantly changing business demands and individual needs among diverse and geographically dispersed workers may create barriers to performance and sustainability. Although alternative learning approaches such as experiential and double-loop learning may introduce risks by uncovering new challenges, they may also benefit workers and organizations when designed to bolster empathy and encourage a better understanding of pressures and stress. Reflective writing is an adaptable alternative learning approach that can be paired with existing workplace learning strategies or tailored to specific needs and learning outcomes. …


Constructing A Theological Framework That Revitalizes The Missional Nature Of Churches Of Christ In South Australia, Mark Daniel Riessen Mar 2023

Constructing A Theological Framework That Revitalizes The Missional Nature Of Churches Of Christ In South Australia, Mark Daniel Riessen

Doctor of Ministry Theses

This thesis addresses the need for a theological framework that revitalizes the missional nature of Churches of Christ in South Australia. The problem identified within this ministry context was a lack of clear theological principles that informed a common understanding of identity for missional engagement. The purpose of the project was to create a study guide that informs common theological commitments and grounds congregations for missional vitality. A research and development team made up of seven Church of Christ ministers from different backgrounds was assembled to design a curriculum that addressed the problem. Through eight two-hour sessions over four months …