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Communication Commons

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Full-Text Articles in Communication

Air Force Media Use And Conformance With Media Richness Theory: Implications For E-Mail Use And Policy, Heather L. Adams Dec 1996

Air Force Media Use And Conformance With Media Richness Theory: Implications For E-Mail Use And Policy, Heather L. Adams

Theses and Dissertations

Communication has become a major aspect of a manager's job. When communicating, they are faced with many choices of what media to use - some include face-to-face, telephone, e-mail, or written. Managerial effectiveness can improve if managers make appropriate media choices. Thus, it is important to study how Air Force managers perceive media and what kind of choices they are making based on those perceptions. Media Richness Theory suggests that media choices are affected by content reasons, situational reasons, and symbolic reasons. This study examined Air Force managers and found they conform highly with Media Richness Theory in their media …


Whose Information Is It Anyway? An Argument For Information Stewardship, Trevor W. Plant Dec 1996

Whose Information Is It Anyway? An Argument For Information Stewardship, Trevor W. Plant

Theses and Dissertations

Information is an important resource for businesses and government, with information quality influencing decision quality, and highlighting our need to manage our information well: as a resource. Information Resource Management (IRM) has as its goal the management of information as a resource, but has not been implemented with the level of success expected. Problems with the implementation of IRM are indicated by the presence of redundant or inconsistent data, inability to share information across systems, and difficulty finding the information on systems. We propose that these difficulties are related to behaviours linked to perceived ownership of corporate information by organisational …