Social and Behavioral Sciences Commons^™

Why Do Street-Level Bureaucrats Risk Themselves For Others? The Case Of Public Health Care Workers In Egypt, Mohamed Adel Ahmed Eraky Moussa

Theses and Dissertations

The COVID-19 pandemic has shown how street-level bureaucrats play an essential role in working under tremendous psychological and physical pressure with limited resources. Healthcare workers are at the front lines to fight against the COVID-19 pandemic worldwide, and they are most vulnerable to infection and illness. Therefore, it is essential to identify the factors that enhance health care workers’ motivation at the time of pandemics and determine their willingness to risk their lives for others. The current study covers a sample of public health care workers working in two central quarantine public hospitals in Egypt. It considers a range of …

Understanding Factors Impacting Volunteer Firefighters' Work, Family, And Volunteer Balance To Serve, Christopher Schultz

West Chester University Doctoral Projects

The volunteer fire service in the United States is experiencing a decline, presenting the opportunity to study factors impacting current and former volunteer firefighters' ability to serve. A qualitative case study of volunteer fire service organizations in southern New Jersey and eastern Pennsylvania was undertaken through semi-structured interviews with 13 volunteer fire service members to understand this phenomenon. The findings of this study reveal that volunteer firefighters balance their time commitments through prioritization and self-regulation. The findings also indicate that volunteer firefighters are uncertain whether their communities understand the fire service delivery model serving their communities, the potential challenges the …

Millennial Motivation For Nonprofit Arts And Culture Organizations, Rebekah Wagenbach

Walden Dissertations and Doctoral Studies

Many arts-related nonprofit organizations rely on a volunteer labor force and often face difficulties fulfilling their missions without successful recruitment and retention efforts. Millennials make up almost a third of the volunteer force. This research focused specifically on members of the Millennial generation and their relationship with arts and culture-related nonprofit organizations in their communities for the purpose of helping these types of organizations recruit, retain, and manage volunteers from this age group. The theoretical foundation for this research consisted of public service motivation theory and generational cohort theory. The research question examined the primary motivations for Millennial adults born …

The Perception Of Actors Toward Collaboration In Public Services: Evidence From Civil Registration Services Innovation In The Pangkajene And Island Regency, Krisna Puji Rahmayanti

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

This paper aims to analyze the perception of involved actors toward collaboration and investigate conditions that motivate actors to collaborate in delivering public services. This study uses pragmatic philosophy that utilizes qualitative data collection. Despite the government as the leading service provider, non-state actors' involved in planning, organizing, and evaluating service delivery. By conducting a focus group discussion, providing an open question survey, and analyzing relevant news, this research emphasizes that public service providers and communities involved in public service delivery perceived collaboration as working with others or cooperating and achieving common goals. The actors’ belief that achieving common goals …

A Need For Richer Public Service Motivation, Adam Dallas Levitus

Electronic Theses, Projects, and Dissertations

While there are many outstanding questions surrounding the motivations of employees, a key problem is that there is not a defining construct to explain why public employees behave as they do. Although the concept of Public Service Motivation (PSM) has developed over the past three decades to help explain these motivations, there are still disagreements as to the definition, characteristics, and value of PSM. Moreover, this lack of congruity in the literature suggests that the underlying components of PSM, historically studied via cross-sectional quantitative surveys, have not yet been well-defined via rigorous theory-building. Accordingly, this study looks at PSM from …

An Analysis Of The Differences Between Non-Profit Board Members According To The Method By Which Non-Profit Board Positions Are Acquired, Patricia N. Birungi

School of Public Service Theses & Dissertations

This dissertation examines the differences between individuals who acquire non-profit board positions by actively seeking out these positions and individuals who acquire non-profit board positions in other ways in regards to the concept of public service motivation, antecedents of public service motivation, and characteristics of service. First, Public Service Motivation (PSM) theory is used to study how the concept of public service motivation relates to the method by which individuals acquire positions on non-profit boards. Second, using PSM theory, this dissertation examines how antecedents of public service motivation, such as religious socialization and family socialization, are related to an individual’s …

Generational Age Differences And Employee Motivation In The Public Sector, Peter C. Akwuole

Walden Dissertations and Doctoral Studies

Motivation is rarely used as a diversity management strategy, and as a result, little academic research explores the relationship between generational age differences and motivation in public sector management. Using Deci's intrinsic and extrinsic motivation theory as the foundation, the purpose of this correlational design study was to evaluate the relationship between generational age differences and employee motivation in a Maryland government agency. Data were collected through an online survey using the Work Preference Inventory from 35 of the agency's 5585 employees, born between 1946 and 2000. Data were analyzed using one-way analysis of variance with post-hoc tests to assess …

Employee Perceptions Of Merit Pay And Its Influence On Work Performance, Michael John Mcknight, Sr.

Walden Dissertations and Doctoral Studies

The work performance of employees remains a vital factor both in an organization's viability as well as in the prosperity of its employees. Merit pay can influence employee performance and is one of the most frequently used monetary reward incentives for motivating employees to achieve a higher level of performance. The problem is the limited knowledge on how state employees in a southern state perceive merit pay and how those perceptions may influence employee work performance. Using a conceptual framework built from elements of various motivational theories including Maslow's hierarchy of needs and Herzberg's 2 factor theory, the purpose of …

Motivating Adult Learners: Exploring The Emergence Of Adult Business Students In An East Texas University, Douglas Luke, Madeline Justice

Administrative Issues Journal

Adult enrollment in higher education institutions has grown significantly during the last decade, with students aged 25 and older attending 4-year institutions at higher rates than before. In the 21st century, few can improve their socioeconomic status or advance professionally without higher education. Colleges and universities must consider this diverse student population by identifying new modes of motivation for students to pursue degrees at 4-year institutions. Research suggests that universities focus on the new learners of higher education: nontraditional students who are motivated by their desire to learn and advance professionally. This study examined motivational factors and patterns of students …

Job Interviews: Keys For Results, Donald S. Miller, Stephen E. Catt, Thomas E. Slocombe

Administrative Issues Journal

Many students seem disinterested in learning to handle employment interviews effectively. This article discusses students’ motivation to become skilled interviewees and steps educators and counselors can take to increase students’ interest in this crucial career activity. The article also discusses mistakes students frequently make during employment interviews and provides suggestions educators can use to help students avoid these difficulties.

Choosing To Serve: Modeling Antecedents Of Public Service Motivation In Undergraduate Students, Vivian Walker Greentree

School of Public Service Theses & Dissertations

This research builds upon the public service literature to better understand the distinctive nature of motivations associated with pursuing careers in the public sector. Previous research has shown that a wide variety of socialization experiences help to develop one's public service motivation (PSM). However, the research has fallen short of providing a comprehensive explanation. Additionally, a majority of the research focuses on those already employed in the public sector, with a dearth of exploration into students' preferences. This study utilized Perry's (1996) original survey instrument to measure PSM scores (both composite and dimensions) in college students, those who we must …

Antecedents Of Servant Leadership: A Mixed Methods Study, Curtis D. Beck

Department of Agricultural Leadership, Education and Communication: Dissertations, Theses, and Student Scholarship

The purpose of this mixed methods study was to explore the antecedents of servant leadership. The sequential explanatory research design consisted of two distinct phases: quantitative followed by qualitative.

The Phase One quantitative survey collected data from 499 leaders and 630 raters from community leadership programs in the United States using the Servant Leadership Questionnaire (Barbuto & Wheeler, 2006).

During Phase Two, selected leaders from phase one (N = 12) were interviewed to explain those results in more depth. The data were coded and analyzed for possible themes. Triangulation was used to analyze the quantitative and qualitative data to validate …

Policy Mandated Collaboration, Jan Ivery

The Journal of Sociology & Social Welfare

This exploratory study examined the collaborative strategy used by Tri Cities Partnership (TCP) to facilitate the collaborative process required by the United States Department of Housing and Urban Development (HUD) to receive Continuum of Care funding. The study examined partner perceptions of TCP's leadership, organizational structure, benefits and drawbacks of participation, and relationships with partners. A follow-up survey and key informant interviews explored themes related to organizational affiliation with TCP, benefits and drawbacks of participation, relationships with partners, challenges impacting the ability of TCP to facilitate collaboration and strategies for involving key stakeholders. The study also identified factors that motivate …

The Potential Influence Of Motivation On The Decision To Stay Or Quit The Navy Delayed Entry Program: A Descriptive Analysis, Angela W. Cyrus

School of Public Service Theses & Dissertations

This study explored the influence of public service motivation on recruits' decisions to complete the Navy Delayed Entry Program and proceed to basic training, or to quit the program, having changed their minds about joining the Navy. The study was motivated by a problematic attrition rate, up to 25% in some instances, from the Navy Delayed Entry Program. Given the increased domestic and international demands placed on the U.S. military amidst significant political debate about the deployment of forces, military recruiting faces tough challenges in meeting its authorized personnel requirements. This study examined the intrinsic and extrinsic motivation, and associated …

A Preliminary Study Of A Job Analytic Inventory Derived From A Behavioral Consistency Method For Assessing Intrinsic Motivation, William John Banis

Theses and Dissertations in Urban Services - Urban Management

The research question for this study asked if the Job Specifications Inventory (JSI) had acceptable internal reliability and an ability to differentiate among occupational groups. The JSI was designed to have subject matter experts rate the importance of skill, content, context, relationship and work focus requirements of jobs or occupations. The JSI used a taxonomy of 268 behavioral elements derived from the content analyses of satisfying achievements reported by a large, diverse clientele. A clinical-type behavioral consistency method was used to extract performance dimensions from clients' achievements to build the taxonomy. The achievement-based taxonomy was seen as potentially enhancing productivity …