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Full-Text Articles in Social and Behavioral Sciences
A Taxonomy Of Modes Of Knowledge Sharing Between Disparate Groups, Helen M. Hasan
A Taxonomy Of Modes Of Knowledge Sharing Between Disparate Groups, Helen M. Hasan
Faculty of Commerce - Papers (Archive)
While there is an abundance of literature on knowledge sharing within teams, there is a scarcity of literature on the transfer of knowledge between disparate groups where communication and coordination are difficult due to the diversity of attributes such as culture, language and priorities. The inspiration for this work comes from a project on the use of the web to enhance communication between clinicians and the families of patients in intensive care units. The paper also draws from relevant research on topics such as cross-functional teams, shared situational awareness, jointness, interagency cooperation and inter-organisational boundary- spanning. This investigation is grounded …
From Traditional Knowledge Management In Hierarchical Organizations To A Network Centric Paradigm For A Changing World, Kate Crawford, Helen M. Hasan, Leoni Warne, Henry Linger
From Traditional Knowledge Management In Hierarchical Organizations To A Network Centric Paradigm For A Changing World, Kate Crawford, Helen M. Hasan, Leoni Warne, Henry Linger
Faculty of Commerce - Papers (Archive)
At the beginning of the 21st century, all organizations need to address the continually changing social and economic landscape in which they operate. In this landscape organizations need to be responsive, flexible and agile and acquire the capability to leverage information and use collective knowledge to make appropriate decisions quickly and effectively. The practice of knowledge management allows knowledge workers to participate in dynamic processes that generate and use collective knowledge. However the complexity that arises from a continually changing global environment highlights the need for knowledge management to move in new directions both in practice and theory. This paper …
A Knowledge Mapping Approach To Facilitate Strategic Human Resource And Knowledge Management, Debbie Richards, Peter R. Massingham, Peter Busch
A Knowledge Mapping Approach To Facilitate Strategic Human Resource And Knowledge Management, Debbie Richards, Peter R. Massingham, Peter Busch
Faculty of Commerce - Papers (Archive)
A key challenge facing organisations is how to effectively connect employees who seek knowledge with those who have the necessary knowledge. From case studies conducted in three separate knowledge intensive organisations, briefly introduced in this paper, we found that locating and measuring expertise were major challenges with no current satisfactory solutions. We offer a method to map intellectual capital within organisations distinct from previous expertise location methods in several significant ways. First, it includes the measurement of knowledge value within the context of the organisation's strategy and activities. Second, it addresses concerns with existing methods such as subjectivity associated with …
The Critical Role Of Knowledge Management In Achieving And Sustaining Organisational Competitive Advantage, Thi Nguyet Q. Nguyen, Philip E. Neck, Thanh Hai Nguyen
The Critical Role Of Knowledge Management In Achieving And Sustaining Organisational Competitive Advantage, Thi Nguyet Q. Nguyen, Philip E. Neck, Thanh Hai Nguyen
Faculty of Commerce - Papers (Archive)
The critical role of knowledge management in achieving and sustaining competitive advantage has been strongly emphasised in the extant literature. However, most previous studies were conceptually grounded and empirically examined in advanced, developed and newly industrialised countries. In addition, research to date has predominantly explored findings from a large company view while little attempt has been made to address the relative importance of different factors constituting the organisational KM capability in the context of Asian emerging, less developed countries such as Vietnam where a socialist market economy, a Confucian culture and a majority of small and medium sized enterprises currently …
The Power Of Play In Knowledge Management, Yan Qi, Joseph A. Meloche
The Power Of Play In Knowledge Management, Yan Qi, Joseph A. Meloche
Faculty of Commerce - Papers (Archive)
The aim and motivation of this research is to investigate ways to support and encourage knowledge sharing. Specifically we examined ways in which ‘play’ can be used to enhance collaborative work practices. In this process we elicited subjective views and opinions on playing games and the extent to which the participant’s felt these could enhance their collaboration in work. The ancient Chinese strategy game of Go was employed in an online team version as a means to evaluate and advance the knowledge sharing culture in a network centric environment. The results of this research identified that play has the power …
Co-Creating Corporate Knowledge With A Wiki, Joseph A. Meloche, Helen M. Hasan, David Willis, Charmaine Pfaff, Yan Qi
Co-Creating Corporate Knowledge With A Wiki, Joseph A. Meloche, Helen M. Hasan, David Willis, Charmaine Pfaff, Yan Qi
Faculty of Commerce - Papers (Archive)
Wikis have a growing reputation on the open Internet for producing evolving stores of shared knowledge. However, such democratic systems are often treated with suspicion within corporations for management, legal, social, and other reasons. This article describes a field study of a corporate Wiki that has been developed to capture, and make available, organisational knowledge in a large manufacturing company as an initiative of their Knowledge Management (KM) program. As this approach to KM is a controversial and rapidly changing phenomenon, a Q Methodology research approach was selected to uncover employees- subjective attitudes to the Wiki. Activity Theory was used …