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Emotional intelligence

Industrial and Organizational Psychology

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Be A Leader In Your Practice: What’S Your Style?, William Chase Dds, Maom Dec 2023

Be A Leader In Your Practice: What’S Your Style?, William Chase Dds, Maom

The Journal of the Michigan Dental Association

In this Leadership Development feature, the author draws from a wealth of leadership experience in Rotary to explore the importance of leadership in dentistry. Emphasizing the need for self-evaluation through emotional intelligence, the article delves into five key aspects: self-awareness, self-regulation, motivation, empathy, and social skills. The author introduces three leadership styles — Transformational Leadership, Situational Leadership, and Servant Leadership — highlighting their characteristics and benefits. Encouraging readers to adopt diverse leadership styles, the piece underlines the significance of effective leadership in dental practice, community engagement, and organized dentistry.

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The Emotional Intelligence And Conflict Management Relationship In Black Women Leaders, Tina Raylyn Jackson Aug 2023

The Emotional Intelligence And Conflict Management Relationship In Black Women Leaders, Tina Raylyn Jackson

Electronic Theses and Dissertations

This study examined the relationship between emotional intelligence and conflict management styles in Black women leaders in the United States. The lack of literature surrounding Black women leaders' emotional intelligence or conflict management styles presented an opportunity to offer quantitative data connected to these constructs. A cross-sectional survey design was used to administer three surveys the Situational Test of Emotional Management- B, the Kraybill Conflict Style Inventory, and a modified version the Multidimensional Inventory of Black of Identity, that focused on Black female identity. Data from 124 participants were analyzed to learn if identity mediated the relationship between emotional intelligence …

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Exploring The Influence Of Emotional Labour, Emotional Intelligence, Emotional Regulation, And Emotional Valence On Employee Job Satisfaction And Burnout, Kirsty Lee Wilson Jan 2020

Exploring The Influence Of Emotional Labour, Emotional Intelligence, Emotional Regulation, And Emotional Valence On Employee Job Satisfaction And Burnout, Kirsty Lee Wilson

Theses : Honours

This thesis investigated the measures of emotional labour surface acting and deep acting, emotional intelligence, emotional regulation and positive and negative affect as influences on employee wellbeing outcomes of job satisfaction and burnout. A questionnaire was administered to over 2,000 client-facing employees in the USA and Canada. Results from the data analysis found that employees subjected to high levels of emotional labour in client facing roles experienced higher levels of negative affect or outlook. Those scoring higher on the emotional labour surface acting subscale scored significantly higher for negative effect. Additionally, higher scores in deep acting emotional labour were also …

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The Development And Validation Of Implicit Measures Of Emotional Intelligence, Ricardo R. Brooks May 2018

The Development And Validation Of Implicit Measures Of Emotional Intelligence, Ricardo R. Brooks

MSU Graduate Theses

Emotional intelligence (EI) has attracted much attention in the decades since Goleman’s (1995) claim that EI is important for success in a wide range of social and professional roles. With this interest has come much debate about whether EI should be defined and measured as a set of abilities or as a set of dispositional self-perceptions. The latter is typically assessed with self-report measures that are susceptible to contamination related to inaccurate self-knowledge and impression management artifacts – problems that may be mitigated by implicit measures. This research used Implicit Association Test (IAT) procedures to develop implicit measures of EI …

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Emotional Intelligence: The Effect On Social Media Use, Interpersonal Violence, And Gender, Gail Grabczynski Apr 2018

Emotional Intelligence: The Effect On Social Media Use, Interpersonal Violence, And Gender, Gail Grabczynski

Scholar Week 2016 - present

This study investigated the relationship between Emotional Intelligence (EI), social media use, interpersonal violence and gender. EI is a relatively new topic of research that has been of interest to many organizations due to the proposition that EI assists in the development of individuals. With the proliferation of social media, interpersonal violence and women in the workforce, a determination of a relationship between EI and those variables was warranted. The study was conducted at a small private Christian university. An online survey was administered to 123 sophomores. This study was a cross-sectional quantitative design, that utilized three established instruments to …

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Incivility And Dysfunction In The Library Workplace: Perceptions And Feedback From The Field, Richard J. Moniz Jr. Dec 2017

Incivility And Dysfunction In The Library Workplace: Perceptions And Feedback From The Field, Richard J. Moniz Jr.

Library Staff Publications

Issues associated with lack of civility, less than ideal functionality and employees that may not self-reflect as much they should are all challenges in the modern workplace and libraries are no exception. The purpose of this study was to determine which issues associated with a lack of civility such as mobbing, bullying, workplace dysfunction, and lack of abilities regarding self-reflection were found in the library workplace and to what extent. The data represents the feedback of 4,168 library employees through a self-reporting survey instrument designed by the authors with the help of the American Library Association. Data is both quantitative …

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Practical Intelligence, Emotional Intelligence, And Social Intelligence, Filip Lievens, David Chan Jan 2017

Practical Intelligence, Emotional Intelligence, And Social Intelligence, Filip Lievens, David Chan

Research Collection School of Social Sciences

Over the years, practical intelligence, social intelligence, and especially emotional intelligence have received substantial attention in both the academic and practitioner literatures. However, at the same time, these individual dierence “constructs” have also fueled controversies and criticisms, including their applications to employee selection. It is without doubt that their definition, dimensionality, and operationalization (measurement) have been much more questioned as compared to the more traditional or established constructs (i.e., cognitive ability, personality) in this section of the Handbook.

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Brain Science And Organizational Coaching, Raymond L. Forbes Oct 2016

Brain Science And Organizational Coaching, Raymond L. Forbes

All Faculty and Staff Scholarship

Purpose – To assess the current state of the art in the application of neuroscience principles to the field of organizational coaching. Design/methodology/approach – Qualitative research employing a review of the contemporary literature. Findings- The research results indicate a potentially positive benefit for practitioners and theorists in the field of organizational coaching to learn about and apply findings from the discipline of brain science. Research limitations/implications – Neuroscience research is a rapidly growing area with new results that tend to quickly obsolete current findings. The leading edge of the field is rapidly advancing with theory often greatly lagging practice. Additionally, …

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Differences Between Multimedia And Text-Based Assessments Of Emotion Management: An Exploration With The Multimedia Emotion Management Assessment (Mema), Carolyn Maccann, Filip Lievens, Nele Libbrecht, Richard D. Roberts Jan 2016

Differences Between Multimedia And Text-Based Assessments Of Emotion Management: An Exploration With The Multimedia Emotion Management Assessment (Mema), Carolyn Maccann, Filip Lievens, Nele Libbrecht, Richard D. Roberts

Research Collection Lee Kong Chian School Of Business

People process emotional information using visual, vocal, and verbal cues. However, emotion management is typically assessed with text based rather than multimedia stimuli. This study (N=427) presents the new multimedia emotion management assessment (MEMA) and compares it to the text-based assessment of emotion management used in the MSCEIT. The text-based and multimedia assessment showed similar levels of cognitive saturation and similar prediction of relevant criteria. Results demonstrate that the MEMA scores have equivalent evidence of validity to the text-based MSCEIT test scores, demonstrating that multimedia assessment of emotion management is viable. Furthermore, our results inform the debate as to whether …

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Affect, Emotion And Emotion Regulation In The Workplace: Feelings And Attitudinal Restructuring, Michele Williams Jul 2015

Affect, Emotion And Emotion Regulation In The Workplace: Feelings And Attitudinal Restructuring, Michele Williams

Michele Williams

[Excerpt] Almost 40 years after publishing A Behavioral Theory of Labor Negotiations in 1965, the fields of negotiations and organizational behavior experienced an “affective revolution” (Barsade, Brief and Spataro 2003). Although Walton and McKersie could not have predicted the widespread academic and public interest in emotion and emotional intelligence, they foreshadowed this affect-laden direction in the section of their book on attitudinal structuring, which identified the dimension of friendliness-hostility as a critical aspect of the relationship between negotiating parties in the workplace and other settings.

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Ego Vs. Eq: How Top Leaders Beat 8 Ego Traps With Emotional Intelligence, Robert L. Overstreet Jan 2015

Ego Vs. Eq: How Top Leaders Beat 8 Ego Traps With Emotional Intelligence, Robert L. Overstreet

Journal of Applied Christian Leadership

"Shirkani expands both avenues of thinking by exploring how EQ and ego balance each other and by explaining how emotional intelligence can be used as a tool to avoid career derailment that can result from an uncontrolled ego. according to Shirkani, the leadership disappointment and failure rate is high, with two out of five cEOs failing to succeed in their first year and a half on the job. Shirkani explains the most common reasons for ineffectiveness in leadership by examining ego and providing tools and strategies that can help leaders raise their EQ, prevent leadership breaches, and thus avoid a …

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Validity Evidence For The Situational Judgment Test Paradigm In Emotional Intelligence Measurement, Nele Libbrecht, Filip Lievens Dec 2012

Validity Evidence For The Situational Judgment Test Paradigm In Emotional Intelligence Measurement, Nele Libbrecht, Filip Lievens

Research Collection Lee Kong Chian School Of Business

To date, various measurement approaches have been proposed to assess emotional intelligence (EI). Recently, two new EI tests have been developed based on the situational judgment test (SJT) paradigm: the Situational Test of Emotional Understanding (STEU) and the Situational Test of Emotion Management (STEM). Initial attempts have been made to examine the construct-related validity of these new tests; we extend these findings by placing the tests in a broad nomological network. To this end, 850 undergraduate students completed a personality inventory, a cognitive ability test, a self-report EI test, a performance-based EI measure, the STEU, and the STEM. The SJT-based …

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The Relationship Between Mentoring And Social Status At Work: A Social Network Status Study, Lakeesha A. Flowers Jan 2012

The Relationship Between Mentoring And Social Status At Work: A Social Network Status Study, Lakeesha A. Flowers

Electronic Theses and Dissertations

Mentoring is an important means of developing talent. Typically, mentoring involves two individuals – a mentor, who provides career development and psychosocial support to a less experienced counterpart (the protégé). Because mentoring is related to several desired outcomes such as career advancement, and job satisfaction, it is important to understand which individual characteristics are important to obtaining or providing effective mentoring. It is also necessary to examine potential but unconfirmed outcomes of mentoring such as social network status. This study examined the relationships between several individual characteristics, namely social intelligence and emotional intelligence, and mentoring relationships. In addition, this study …

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Applicant Versus Employee Scores On Self-Report Emotional Intelligence Measures, Filip Lievens, Ute-Christine Klehe, Nele Libbrecht Jan 2011

Applicant Versus Employee Scores On Self-Report Emotional Intelligence Measures, Filip Lievens, Ute-Christine Klehe, Nele Libbrecht

Research Collection Lee Kong Chian School Of Business

There exists growing interest to assess applicants' emotional intelligence (EI) via self-report trait-based measures of EI as part of the selection process. However, some studies that experimentally manipulated applicant conditions have cautioned that in these conditions use of self-report measures for assessing EI might lead to considerably higher scores than current norm scores suggest. So far, no studies have scrutinized self-reported EI scores among a sample of actual job applicants. Therefore, this study compares the scores of actual applicants at a large ICT organization (n = 109) on a well-known self-report measure of EI to the scores of employees already …

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Reading Your Counterpart: The Benefit Of Emotion Recognition Accuracy For Effectiveness In Negotiation, Hillary Anger Elferbein, Maw Der Foo, Judith White, Hwee Hoon Tan, Voon Chuan Aik Dec 2010

Reading Your Counterpart: The Benefit Of Emotion Recognition Accuracy For Effectiveness In Negotiation, Hillary Anger Elferbein, Maw Der Foo, Judith White, Hwee Hoon Tan, Voon Chuan Aik

Research Collection Lee Kong Chian School Of Business

Using meta-analysis, we find a consistent positive correlation between emotion recognition accuracy (ERA) and goal-oriented performance. However, this existing research relies primarily on subjective perceptions of performance. The current study tested the impact of ERA on objective performance in a mixed-motive buyer-seller negotiation exercise. Greater recognition of posed facial expressions predicted better objective outcomes for participants from Singapore playing the role of seller, both in terms of creating value and claiming a greater share for themselves. The present study is distinct from past research on the effects of individual differences on negotiation outcomes in that it uses a performance-based test …

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Measurement Equivalence Of The Wong And Law Emotional Intelligence Scale Across Self And Other Ratings, Nele Libbrecht, Filip Lievens, Eveline Schollaert Dec 2010

Measurement Equivalence Of The Wong And Law Emotional Intelligence Scale Across Self And Other Ratings, Nele Libbrecht, Filip Lievens, Eveline Schollaert

Research Collection Lee Kong Chian School Of Business

There exist a variety of measurement instruments for assessing emotional intelligence (EI). One approach is the use of other reports wherein knowledgeable informants indicate how well the scale items describe the assessed person's behavior. In other reports, the same EI scales are typically used as in self-reports. However, it is not known whether the measurement structure underlying EI ratings is equivalent across self and other ratings. In this study, the measurement equivalence of an extant EI measure (Wong and Law Emotional Intelligence Scale [WLEIS]) across self and other ratings was tested. Using multiple group confirmatory factor analysis, the authors conducted …

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Emotional Intelligence And Cognitive Moral Development In Undergraduate Business Students, Elizabeth Pluskwik Jan 2010

Emotional Intelligence And Cognitive Moral Development In Undergraduate Business Students, Elizabeth Pluskwik

Integrated Engineering Department Publications

This study examines relationships between emotional intelligence (EI) and cognitive moral development (CMD) in undergraduate business students. The ability model of emotional intelligence was used in this study, which evaluated possible relationships between EI and CMD in a sample of 82 undergraduate business students. The sample population was approximately 700 students in a private university in the Midwest United States. A weak, positive relationship was found between overall emotional intelligence and moral development, but the strength of this relationship failed to reach statistical significance. However, one branch of EI, Understanding Emotions, did have a positive correlation with moral development at …

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Emotional Intelligence And Leadership In Organization: A Meta-Analytic Test Of Process Mechanisms, Daniel S. Whitman Jun 2009

Emotional Intelligence And Leadership In Organization: A Meta-Analytic Test Of Process Mechanisms, Daniel S. Whitman

FIU Electronic Theses and Dissertations

The present study – employing psychometric meta-analysis of 92 independent studies with sample sizes ranging from 26 to 322 leaders – examined the relationship between EI and leadership effectiveness. Overall, the results supported a linkage between leader EI and effectiveness that was moderate in nature (ρ = .25). In addition, the positive manifold of the effect sizes presented in this study, ranging from .10 to .44, indicate that emotional intelligence has meaningful relations with myriad leadership outcomes including effectiveness, transformational leadership, LMX, follower job satisfaction, and others. Furthermore, this paper examined potential process mechanisms that may account for the EI-leadership …

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The Role Of Emotional Intelligence In Leadership Effectiveness: A Meta-Analysis, Ashleigh D. Farrar May 2009

The Role Of Emotional Intelligence In Leadership Effectiveness: A Meta-Analysis, Ashleigh D. Farrar

Masters Theses and Doctoral Dissertations

Leaders are an essential element of the business world. While good leaders can provide many benefits for an organization, unsuccessful leaders can be detrimental. The notion that emotional intelligence plays a part in whether a leader is effective or not effective has recently been introduced. This study sought to unify the literature evaluating the possible link between emotional intelligence and leadership effectiveness. Meta- analytic techniques were used to analyze this relationship. Results revealed that overall, there is a positive relationship between emotional intelligence and leadership effectiveness. Also, while the type of emotional intelligence measure used served as a moderator to …

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Self-Reported Leadership Experiences In Relation To Inventoried Social And Emotional Intelligence, Lisa M. Kobe, Roni Reiter-Palmon, Jon D. Rickers Jul 2001

Self-Reported Leadership Experiences In Relation To Inventoried Social And Emotional Intelligence, Lisa M. Kobe, Roni Reiter-Palmon, Jon D. Rickers

Psychology Faculty Publications

Leadership has both social and emotional components. Social intelligence appears to tap the social component found in leadership. Recently, emotional intelligence has surfaced as a stable individual difference variable and appears to tap the emotional component of leadership. Mayer and Salovey (1993) suggested that the emotional intelligence and social intelligence constructs overlap. This study examined the power of both emotional and social intelligence to account for variance in self-reported leadership experiences. One hundred ninety-two university students completed measures of social and emotional intelligence and a measure of leadership experiences. Regression analyses showed that both social intelligence and emotional intelligence accounted …

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