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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Masked By Trust: Bias In Library Discovery, Matthew Reidsma
Masked By Trust: Bias In Library Discovery, Matthew Reidsma
Books and Contributions to Books
The rise of Google and its integration into nearly every aspect of our lives has pushed libraries to adopt similar "Google-like" search tools, called discovery systems. Because these tools are provided by libraries and search scholarly materials rather than the open web, we often assume they are more "accurate" or "reliable" than their general-purpose peers like Google or Bing. But discovery systems are still software written by people with prejudices and biases, library software vendors are subject to strong commercial pressures that are often hidden behind diffuse collection-development contracts and layers of administration, and they struggle to integrate content from …